MANAGING PROJECTS & PREVENTING SCOPE CREEP The Shift – Challenge to Change October 22, 2010.

MANAGING PROJECTS & PREVENTING SCOPE CREEP

The Shift – Challenge to ChangeOctober 22, 2010

Kathy Crenshaw, Director of Enterprise Learning, Apollo Group, Inc.

– 20 years instructional design and project management

Sherry Michaels, President, Michaels & Associates Docntrain, Ltd.

– 30 years instructional design, project management

Jennifer Witter, President, Witter Consulting

– 17 years leading and managing organizational change, PMP

Introductions

Agenda

Why It Matters

Planning

Fulfillment

Implementation Considerations

Costs

Real money, budgetary and to the company Customer Satisfaction Credibility Future projects

Planning

Evaluate Scope Schedule Communicate Deliver

Fulfillment

Measure and manage to your plan Productivity Quality Assurance (QA) Communicate Formalized approval, version control, and

maintenance processes

Fulfillment

Manage Scope Change of Scope (COS) triggers

Change in key players Additional Content beyond initial contract

Dangerous Duo for COS Software training New or undefined processes

Tips for Managing COS

Implementation Considerations

Testing System integration Rollout approach Look back and learn…

then go forward!

Kathy Crenshaw

Email: [email protected]

Sherry Michaels


Jennifer Witter


Thank you

MANAGING PROJECTS & PREVENTING SCOPE CREEP The Shift – Challenge to Change October 22, 2010.

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Transcript of MANAGING PROJECTS & PREVENTING SCOPE CREEP The Shift – Challenge to Change October 22, 2010.