MANAGING PEOPLE
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Transcript of MANAGING PEOPLE
MANAGING PEOPLEMANAGING PEOPLEManagement Toolbox
The National Democratic Institute
• Intro• Ground rules• Ice breaker exercise
ICEBREAKER/INTRO/ICEBREAKER/INTRO/GROUND RULESGROUND RULES
MANAGING PEOPLE MANAGING PEOPLE OBJECTIVESOBJECTIVES
Define aspects of a culture of success
Understand steps to hiring staff and recruiting volunteers
Understand the role of a manager
TOPICSTOPICS
• Creating a culture• Hiring staff• Recruiting volunteers• Managing people• Addressing issues and letting
people go
KEY TERMSKEY TERMS
• Campaign/workplace culture• Volunteer• Accountability
WOMEN MANAGERSWOMEN MANAGERS
CREATING A CULTURECREATING A CULTURE
EXAMPLE: FACEBOOKEXAMPLE: FACEBOOK
Photos: Emily Shur and Martin Schoeller for TIME
EXERCISE: WHAT’S OUR EXERCISE: WHAT’S OUR CULTURE OF SUCCESS?CULTURE OF SUCCESS?
• Hierarchy vs. flat• Autonomy vs. monitoring• Close-knit vs. independent• Casual vs. business attire• Quiet vs. open seating
HIRING STAFFHIRING STAFF
• Things to consider: Stick to the budget Well-rounded team Good attitudes
Good attitudes! Enthusiastic Hard working Committed
Good attitudes! Enthusiastic Hard working Committed
7 STEPS TO HIRING STAFF7 STEPS TO HIRING STAFF
1. Budget for it2. Write the job description3. Build an applicant pool4. Interviews5. Check references6. Make an offer7. Sign on the dotted line!
EXERCISE: HIRINGEXERCISE: HIRING
Photo: thinkpanama
RECRUITING VOLUNTEERSRECRUITING VOLUNTEERS
Why use volunteers?
Photo: National Democratic Institute
RECRUITING VOLUNTEERSRECRUITING VOLUNTEERS
• Why do people volunteer? Policy Social Political Opportunity Recognition
RECRUITING VOLUNTEERSRECRUITING VOLUNTEERS
Be enthusiastic! Volunteering is hard work, but can be a rewarding and enjoyable experience.Be enthusiastic! Volunteering is hard work, but can be a rewarding and enjoyable experience.
EXERCISE: EXERCISE: RECRUITING VOLUNTEERSRECRUITING VOLUNTEERS
• What does your campaign support?• Why would this person be interested
in helping you achieve your goal?• What may motivate this person to
join you?• What would the volunteer’s role be?
Remember! Be Enthusiastic Give Recognition Be Honest
Remember! Be Enthusiastic Give Recognition Be Honest
MANAGING PEOPLEMANAGING PEOPLE• Clear roles and responsibilities• Delegate• Create work plans• Train, learn, coach
Photo: SiliconManiacs
ADDRESSING ISSUESADDRESSING ISSUES
• Schedule a meeting immediately• Be clear and direct• Uncover the root of the problem• Set goals and follow up• Give a written warning
LETTING PEOPLE GOLETTING PEOPLE GO
• Do it early• Have a third party present• Be respectful• Be clear on the decision• Interpret this for other staff
Stay calm Express understanding Remind them of warnings Focus on what is best for the
campaign/ organization
Stay calm Express understanding Remind them of warnings Focus on what is best for the
campaign/ organization
GOOD MANAGER = GOOD GOOD MANAGER = GOOD TEAMTEAM
Photo: Lasha Shakulashvili
CONCLUSIONCONCLUSION
• Workplace/Campaign culture• Building a team of staff and
volunteers• Managing people effectively• Dealing with problem staffers
Questions? Feedback?