Organizational Culture,Organisational Change,Organisational Devolopment
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Transcript of Managing Organisational Change Getting started: preparing your journey to implement transformational...
Managing Organisational Change
Getting started: preparing your journey to implement transformational change
Introduction to change
Why change? What if…
“Imagine life without change. It would be static...boring...dull.”
“Change is hard because people overestimate the value of what they have—and underestimate the value of what they
may gain by giving that up.”
James Belasco and Ralph Stayer“Flight of the Buffalo”
Introduction to change
Reactions to change
How did we get there? The change management process
Why do we need a change management process?• Need clear ownership and direction to achieve the desired
vision.
• A management framework that focuses on the impact of the business and its required objectives.
• Formal process for identifying, managing, realising and measuring benefits.
• Co-ordination and control of the complex range of activities.
• Holistic view to identify and resolve risks, manage and control costs.
How did we get there? The change management process
Creating the conditions for success
Having a shared understanding of what ‘efficiency’ means
Thinking creatively and acting innovatively
Being open to a range of skills and techniques
Recognising the ‘wicked’ nature of the problem
Responding to local needs and priorities
Getting people engaged
Being proactive and starting early
Seven key principles for leaders to approach the challenges of a new environment.
Source: CIPFA Leading in Hard Times
What to avoid: lessons learned
Lessons learned
• Reactive, not reflecting on challenges.
• Lack of leadership and Senior Management ownership.
• Lack of effective engagement with stakeholders.
• Underestimating delivery of capability.
Supporting tools & reference material
Supporting toolsThe Organisational Readiness Assurance GuideAssurance model to implement IT enabled change.http://www.connectingforhealth.nhs.uk/systemsandservices/icd/assessment/orag/oragmarch11.pdf
Roadmap for Transformational ChangeFramework which enables change leaders and change agents of health and social care organisations to design, plan and deliver integrated change www.isip.nhs.uk
The Chartered Institute of Public Finance and Accountancy (CIPFA) Leading in Hard TimesGuidance for everyone involved in the leadership of public services. www.cipfa.org.uk/pt/cipfasolace/download/after_the_downturn.pdf
Portfolio, Programme and Project Management Resource Centre http://www.connectingforhealth.nhs.uk/systemsandservices/icd/informspec/p3m/resourceChange and Benefits Resourceshttp://nww.connectingforhealth.nhs.uk/thebiz