Managing for Sales Results By Prashant Pradhan. Network 18 Reach of over 300 millions Indians.
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Transcript of Managing for Sales Results By Prashant Pradhan. Network 18 Reach of over 300 millions Indians.
Sales Management
SalesPromotion
Mass Selling
PersonalSelling
Target Market
PricePricePromotionPromotionPlacePlaceProductProduct
Personal selling techniques
Compensation and motivation
approach
Selection and training
procedure
Number and kind of
salespersons needed
• Ambition
• Vision (SWOT)
• Goal Setting
• Focus
• Drive
S Specific
M Measurable
A Achievable
R Realistic
T Time Bound
Knowing & Managing Self
• Trait Theory• Situational Theory• Transactional Leadership
• Transformational Leadership
Managing Teams
Transformational Leadership:
• Idealized Influence : Trust, Respect, Connect “Feel like working for YOU & Team”• Individualized Consideration : Care & Concern• Inspiring Motivation “Drive your people to LIVE THEIR DREAMS and towards Sales
Performance”. • Intellectual Stimulation
Managing Teams
Leadership Styles:• Autocratic Style• Democratic Style• Country Club Management• Middle Of The Road
• Team Management “logic + emotion”
Managing Teams
Team Building
• Build Trust• Care for your people • Masti , People & Performance
• Brand Your Team “Watch your words and win the world”
Managing Teams
BEST PRACTICES IN BRANCH MANAGEMENT
Sr. No. Motivation Support Control MISC.
1 Monthly Contests Database Weekly Teamwise Presentation Daily Reports
2 New Joinee Award Training MIS Weekly Reports3 Birthday Celebration Sales Kit Prospect Lists Monthly Reports4 Festival Celebration Positive Atmosphere Client Pending Status Client Retention5 Motivational Posters Multi Level Squeezing Attendance Muster Quarterly Analysis6 Counselling Top Clients List Individual Meeting Key Clients Status7 Friendly Chat Company Updates Team Meeting Top Categories8 Innovative Spots Product Updates Performance Charts Competition Statistics9 Yearly Sales Meet Stationery Flashboard Meeting Bisleri In Summer
10 Movie Infrastructure Flashboard Markings Grooming Kit
11 Party Appointments Banners On Month Countdown Proposal Letter Format
12 Picnic Field Support Commitments Media kit
13 SMS/Email To Motivate Market Research Daily Plan Check Sample Artworks
14 Family Visit Client Testimonials Evening Visiting Cards Check Client Gifts
15 National Apreciation Mail Marketing Warning Letter Emotional Speech
16 Appreciation Banners Product Banners Commitment Letter Sacking A Non Performer
17 Monthly Meet Good Product Meeting With EVP Exit Interview
18 Client Office Visit Industry Credentials Low Score Note Support Staff Motivation
19 Family Well Being Technology Direct Field Reporting Office Décor
20 Personal Asistance Benefit To Clients Call from Field In Afternoon Lead By Example
• Confident • Communication• Experienced• Background• Smart
• Attitude, Hard Working & Sincere “Selecting The RIGHT PERSON is very critical”
Customized Hiring
• Induction: Company, Product, Documentation, Market Place, Procedures , Do’s & Don’ts
• Selling Skills To Make Him / Her Call Ready • Buddy Program & Handholding• Field Support• Branch Training Champions• Daily & Weekly Coaching• Soft Skills Workshops• Outbound Programs
Training
• Sales Audit• Sales Kit Usage• Online Training• Common Presentation Styles• Mock Calls• Sales Videos• Top Management Buy-In• Middle Management Involvement “excite and energize”
Training
• Transformational Leadership• People Connect & Care• Inspiration & Motivation• Knowing & Managing Self• Team Management Style : High on Task & People• Planning & Organising• Take Training Seriously• Control Over The Situation• Hiring Expertise• Support : Product, Database, Infrastructure…
Summary