Jon Pedder, Public Safety Solutions Engineer, Esri

Managing Field Assets During

Special Events and Daily Operations

Building an infrastructure for ongoing operations

Common Operational Challenges

• Can the decision makers speak GIS?

- Do they know what products to ask for ?

- Are they aware of the capabilities of GIS ?

• Does your GIS team speak the “decision makers” language?

- Understanding needs and workflows

• Do your operational SOP’s ‘speak’ to GIS?

- The IAP has geospatial data

- Is there governance policies in place on data layers?

- Does GIS have a seat at the table?

Key technical workflows in support of special events

• Data management

- Data Governance

- Data inventory

• Field worker deployment

- Tracking resources

- Assigning work

- Collecting field data

• Providing real time situational awareness

- Dashboards

- Web Apps

• Preserving data for after action review

Building Information Products

• Know what you want to get out of it

• How is the product to be used?

- unattended, interactive

• List all desired data

- Give me EVERYTHING is not a valid answer !

• What data best supports the need

• Walk through a basic design, together

Consider the mission specific apps

Web Map“Interoperable container”

Apps User Needs

Dashboards

Mobile Apps

Desktop Apps

Web Apps

• Analysis

• Styling

• Filter & Query

• Pop-Ups

• Notes

• Security

Decision

Support

OperationsField Mobility

Situational

Awareness

Stakeholder

Engagement

Sharing

Source Materials

Pre-Plans

Spreadsheet

Basemaps

ArcGIS Desktop

Databases

Sensor & Real-Time Data

Living Atlas

WebEOCBoards

Drone Video Feeds

Multi Jurisdictional Coordination & Collaboration

Gold Cup Race Day Operations Map

Needs & Capabilities Assessment

• Event footprint setup is just days prior to event day.

• Understand where all the tents, vendors etc. are

• Enable all field personnel to see a single

authoritative map

• Track all agencies resources

• Report incidents from the field

• How is the event is impacting and impacted by

outside events

• Weather

• Traffic

• Global Incidents

• Social Media

To support needs & capabilities

• Information products

- Incident dashboard for overall SA

- Incident Reporter dashboard

- Weather dashboard

- Traffic dashboard

- Incident editor web app

- Situational Awareness web app

• Technologies

- ArcGIS Online

- Mobile devices for all field personnel (Verizon)

- Workforce

- Survey123

- Explorer

- Web AppBuilder

- Operations Dashboard

- Drone2Map

• Data feeds

- Esri Living Atlas Layers

- Recent Orthomosaic

- Location tracks

- Points of interest

- LE posts, entry/exit points, betting stations, access roads etc.

• Esri partner data feeds

- NC4 - global incidents

- WDT - ground lightning strikes

- DataCapable - social media monitoring

- AccuWeather - Radar

- Waze – real time social media traffic reporting

Drone2Map

• DJI Matrice M210, flight time ~30 mins to capture 352 images

• Processing in Drone2Map (on my laptop)

- Time to complete processing, 40 minutes

- Orthomosaic (rapid)

- Dynamic Mosaic

• Publish from Drone2Map to ArcGIS Online

• Logistics• ‘just in time’ training• Operations• Resource tracking• Field Reporting• Executive briefings• Successful event

Gold Cup Operations during event day

“Using a common and current map, combined with real-time first responder and incident locations, provided great situational awareness for all the partner agencies.” Stacie Neil, deputy director Virginia Fusion Center

“We worked really hard to make sure that it was a simple application to use,” said Drew Fioranelli, former GIS Director for Fauquier County. “We were very direct and concise about how to use the applications, and all the officers had to do was to have the device on their person for the real-time capability to work.”

“The radio traffic was cut in half, and communication was quicker because we could see our assets in the field in live time,” Acors said.

“In previous years, we’ve just relied on static paper maps that we would produce for law enforcement,” said Dan Stell, GIS director. “Every year we would have to digitize the locations of tents and map access points and staging areas. Using a drone really changed the view and made it much easier to deliver an up-to-date map.”

“My vision is to incorporate this capability into daily operations,” said Ray Acors, division commander of the Fauquier County Sherriff’s Office. “We can track vehicles, but we can’t track people deployed outside of their vehicles. We have a lot of wooded and mountainous terrain, and I hope we can keep better track of our folks and deploy them directly to any issue within my lifetime.”

Jiffy Lube Live (JLL) Luke Bryan concert

Stadium Capacity 25,000

Needs & Capabilities for JLL

• Data feeds

- Esri Living Atlas Layers

- Recent Orthomosaic

- Location tracks

- Waze – real time social media traffic reporting

• Information products

- Incident dashboard for overall SA

- Weather dashboard

- Traffic dashboard

- Situational Awareness web app

• Technologies

- ArcGIS Online

- Workforce for ArcGIS

- Web AppBuilder

- Operations Dashboard

- Drone2Map

Information Products

Medical dispatch into a crowd of 10,000

• Call for service to the local dispatch from the field inside the stadium

• This is 911 what’s your emergency?

• “A man is having a heart attack” we’re at the concert

• Radio call is made to the stadium and officers are deployed to find the subject. The crowd helps an officer locate the subject.

• The officer was being tracked using Workforce for ArcGIS

• His location could be seen on the map and used to get Paramedics on scene quickly to assist the subject.

“In reference to the Jiffy lube app. During the concert myself and another officer had to go out to the middle of the field in reference to a possible heart attack and needed to locate the person quickly.By the time I got to center field there was literally no marking that would have told anyone where we were. The other officers on the lawn were able to locate me by following the map on the app.

“At Jiffy Lube but it was a pretty good help in the lawn at least for identifying locations”

Wrap Up

Breakout Session for Special Events

Join Betsy Leis and Jon Pedder for a more indepth look at the various apps you’ve seen.

Sunday 1:15 – 2:20 in the Colbalt 500 room

• Data management

• Field worker deployment

• Provide real time situational awareness

• Preserving data for after action review

Questions?