Managing Expired Metered Access Titles...How to move holds on titles that are no longer available...

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Managing Expired Metered Access Titles Find and manage expired titles

Transcript of Managing Expired Metered Access Titles...How to move holds on titles that are no longer available...

Page 1: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

Managing Expired Metered Access Titles

Find and manage expired titles

Page 2: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

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Questions we’ll cover

1. What is a Metered Access (MA) title?

2. How do I find expired titles?

3. Do I have expired titles with holds?

4. How do I know if I have expired titles in my Advantage collection?

5. I have expired titles and can no longer purchase this version; however, they have holds.

What do I do?

Page 3: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

1. What is a Metered Access title?

Page 4: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

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1. What is a Metered

Access title?

Titles borrowed by one user at a time.Expire after a determined period.

Metered by checkouts, time, or both.

Page 5: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

2. How do I find expired titles?

Page 6: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

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1. Open Title status and usage report

2. Run two reports:

• Metered with 0 licenses remaining

• Metered with no time remaining

3. Repurchase or weed from collection

How to find expired titles

You can also find expired MA titles by running an Advanced search.

Page 7: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

3. Do I have expired titles with holds?

Page 8: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

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1. Open Title status and usage report

2. Run two reports:

• Metered with 0 licenses remaining

• Metered with no time remaining

3. View the Active holds column and Sort descending

4. Repurchase or weed from collection

Remember to manually remove any holds on weeded titles.

How to find expired titles with holds

Page 9: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

4. How do I know if I have expired titles

in my Advantage collection?

Page 10: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

Title Status and Usage report

Advanced Search

4. How do I know if I have expired titles

in my Advantage collection?

Page 11: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

5. I have expired titles and can no longer purchase this

version; however, they have holds. What do I do?

Page 12: Managing Expired Metered Access Titles...How to move holds on titles that are no longer available for sale 1. Run Current holds report 2. Identify titles you’d like to repurchase

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How to move holds on titles that are no longer available for sale

1. Run Current holds report

2. Identify titles you’d like to repurchase

3. Search and purchase new version (if able)

4. Ask Product Support Specialist or Support Team to

move holds and/or weed titles

Email your worksheet to your Product Support Specialist or attach to your Support ticket.

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Resources

Contact your Account Team in

Marketplace

Watchhow-to videos on our

Resource Center

View help articles on

Marketplace Help

Download the PDF recap on our

Resource Center

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