Managing Change Team Blue Steve, Melanie, Carly, Derek, & Shagane In a time of drastic change it is...
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Transcript of Managing Change Team Blue Steve, Melanie, Carly, Derek, & Shagane In a time of drastic change it is...
Managing Change
Team BlueSteve, Melanie, Carly, Derek, & Shagane
In a time of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.
- Eric Hoffer
Forces of Change
External Forces Demographic Characteristics Technological Advancements Customer and Market Changes Social and Political Pressures
Internal Forces
Change alone is unchanging. - Heraclitus
Lewin’s Change Model
UnfreezingChangingRefreezing
We cannot become what we want to be by remaining what we are. -Max DePree
Systems model of Change
Input-> Target elements-> Output
Kotter’s eight steps for leading organizational change
(a) establish a sense of urgency(b) create the guiding coalition(c) develop a vision and strategy(d) communicate the change vision(e) empower broad-based action(f) generate short-term wins(g) consolidate gains and produce more change (h) anchor new approaches in the culture
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System Models of Change
Kotter’s eights steps
Understanding and Managing Change
Why change is difficult We are creatures of habit Consequences of failed change
Why employees resist change Definition Factors regarding resistance to change
Change means movement. Movement means friction. - Saul Alinsky
Understanding and Managing Change
Alternative Strategies for Overcoming Resistance to Change Five conclusions to consider before implementing
change Six approaches to overcoming resistance
We must become the change we want to see. - Mahatma Gandhi
Organizational learning
"A reflective process, played out by members at all levels of the organization, that involves the collection of information from both the external and internal environments. The information is filtered through a collective sensemaking process, which results in shared interpretations that can be used to instigate actions resulting in enduring changes to the organization's behavior and theories in use."
Learning organization
An organization that proactively creates, acquires, and transfers knowledge throughout the organization.
Life is like a dogsled team. If you ain't the lead dog, the scenery never changes.-Lewis Grizzard
Unlearning
Unlearning organizational practices and paradigms that made them successful are important for an organization to remain competitive. This "unlearning" skill is required for companies to
become a learning organization.
They always say that time changes things, but you actually have to change them yourself.
- Andy Warhol
GM Company & Product Evolution
Group Activity
Lewin’s Change Model Unfreezing Changing Refreezing
Kotter’s Eight Steps Establish a sense of urgency Create the guiding coalition Develop a vision and strategy Communicate the change
vision Empower broad-based action Generate short-term wins Consolidate gains and
produce more change Anchor new approaches in the
culture