Managing Change in People

By Matthew Rose

The World is Dynamic and Chaotic

Effective Managers must be:● Flexible● Adaptable ● Motivated● Leading Role Model

Successful managers lead people into change

Why do people resist change?

Humans are creatures of habit and comfort

-Uncertainty builds barriers to change

-Fear of loss

● Investments● Status● Convenience

Breaking the Barrier

Individual Motivation

-Tie the change to what matters. Show how the change expresses core values and drives the mission.

Building Trust Through Social Motivation

-Get substantial involvement from formal and informal leaders to create a social press towards engagement.

Manifesting Resistance into Positive Energy

Practice Openness

-Create an environment of openness through open door policies, two way feedback, and the willingness to listen non-defensively to critical feedback.

Encourage Participation

Facilitation and Support

Support Systems

● Employee Counseling● New Skills Training

● Paid Leave of Absence

-Assess employee knowledge and skill to determine their readiness to change and their ability to succeed in a training initiative.

References

Richards, How can an orgainization manage change & innovation in an optimal way?. N.p., 2012. Web. 8 Aug 2012. <http://smallbusiness.chron.com/can-organization-manage-change-innovation-optimal-way-729.html>

http://www.business2community.com/leadership/harness-resistance-to-change-as-positive-energy-0209264

http://www.business2community.com/leadership/change-leadership-how-to-make-the-change-stick-0186070

http://www.business2community.com/leadership/3-steps-to-creating-project-culture-in-a-revolving-resource-world-0223070

Management 10th, Robbins & Coulter, Chapter 12 Managing Change & Innovation pg. 257