Manager's Resume

Dennis J. Morgan • H: (337) 451.4646 • C: (337) 445.9495 • Youngsville, LA 70592 • [email protected]

DIRECTOR/GENERAL/OPERATIONS, BUSINESS MANAGEMENTHighest Gross Margin throughout company (.40) • Driving Business Unit to a $5.9M Unit Within Two Years • Increased Operating Income and Sales Growth for 3 Years • Managed Inventory Meeting 94.5% Accuracies • Achieved Physical Inventory levels at .19% From Annual Sales • Implemented a Quality Management System utilizing ISO 9001:2008 / TS 29001 in 5 Regional Division along the Gulf Coast.

Premier location designed to set standards for future centers. Successful leadership credited to partnering with clients to meet their needs and requirements building on strategies to increase market value. Passionate, proactive business leader, offering fresh ideas, building on new thoughts and theory with documented results of increasing revenue, reducing costs, developing people, exceeding expectations and veracity. Combined leadership, business acumen, technical expertise with strong communication and motivational skills to align business with cost-effective strategies to increase productivity and profitability.

L E A D E R S H I P Q U A L I F I C A T I O N S IN A C T I O N

Record Achievement – Total Business Revenue $5.9M sales growth in 2 years from (-) 25K initially.

Increase Operating Income – 37% in 2006, Sales Growth – 44% over budget in 2005, and Sales Growth 59% in 2004.

Reduced Scrap by 52% while continually reducing on hand inventory by 33% without effecting sales goals.

Managed Inventory turns utilizing Just In Time (JIT) and Distribution Resources Planning (DRP) while implementing and following FIFO methodology.

Achieved proper Inventory counts by .19% based on annual sales by matching on hand with system requirements and proper bill-outs.

Managed inventory by driving cycle counts to meet 94.5% accuracies. Maintained over 100 SKU’s in raw material creating on time delivery of

manufactured items. Researched and compiled data that reduced $36K and $63K annually in

NDT and Acid-Dipped connections. Reduced product returns by 60% by introducing and implementing

proper packaging and filling techniques there-by reducing packaging supplies and shipping cost.

Managed employee staffing from 2 to 50 and 100 at any given time, mentoring 3 departments.

Maintained salaries in excess of $1M annually with production budgeting in excess of $2M annually.

Designed tooling to help assemble and disassemble units increasing productivity by 28%.

Implemented ISO 9001:2008 / TS 12900, including Gap Analysis, CAPA, traceability of product and inspection using PMI, Positive Material Identification in order to meet customers’ expectations.

Awarded Highest Product Sales from 3rd party vendor, Chamberlain Products, 2001 through 2003 and 2005 through 2007.

Inducted into the USA Honor Society, Cambridge Who’s Who, 2009(Published in Pensacola News Journal, October 18, 2009)

Strategic Planning

Business Development

Production Management

Management of Change

Team Mentoring

Goals and Objectives Distribution Management Financial Management Inventory Management Supply Chain

Team Direction and Results

Decision-Maker Buy-In

Quality Management System

ISO9001:2008

5S, ISO14001

Linked In Profile www.linkedin.com/in/denmorgan • Professional Web Folio www.Dennis-J-Morgan.yolasite.com

http://www.linkedin.com/in/denmorgan

mailto:[email protected]

Dennis J. Morgan BUSINESS & OPERATIONAL MANAGEMENT BAKER HUGHES, INC, Broussard, Louisiana August 2011-January 2015

QUALITY MANAGEMENT SPECIALIST Worked with Team PMI on track-ability of Gulf of Mexico tool and component traceability utilizing SAP to meet BESEE

Timeline. Implemented Quality Management Systems in accordance with ISO9001:2008/TS12900 across Gulf of Mexico region.Managed CAPA, Non-Conformances, reviewing QCP’s and Client Tenders (Contracts), including QMS training.FIRE PROTECTION AND LIFE SAFETY SERVICES, Lafayette, Louisiana May 2010-August 2011

FIRE CODES/BUILDING CODE INTERIM SPECIALIST (Contract) Cursory Plan Review for code compliance for local and State Fire Marshal.AMARR COMPANY, Pensacola, Florida * November 1999 – December 2009

GENERAL MANAGER – OPERATIONS MANAGER 1999-2009Top role model for other branches with successes in productivity gains, revenue increases, strategic thinking, and problem

solving. Proven record building top management, warehouse and production teams, fluid-cross trained departments in fast execution.

Mentored team members promoting into managerial roles across the United States. Grew district by $5.9M in two years from initial being (-) 25K. Managed financial performance, quality service, inventory

control, and general daily management of operations. Increased operating income by 37% in 2006, sales growth 44% over budget in 2005 and sales growth 59% in 2004.

Managed inventory. Improved inventory turns utilizing Just in Time (JIT), and Distribution Requirements Planning (DRP) successfully meeting physical inventory counts by .19% based on annual sales. Managed proper cycle accuracies at 94.5%.

Reduced scrap by 52% while continuously reducing on-hand inventory by 33% without effecting sales goals.Lead direct reports including Service Managers, Office Managers, Team Leads, Warehouse and Office Staff including HR

concerns. Increased operating income by 37% 2006, sales growth 44% over budget 2005, and sales growth 59% in 2004.Optimized delivery accuracy by 100% dramatically improving customer satisfaction.

PREMIER ABRASIVES, Lafayette, Louisiana May 1998 - October 1999PLANT MANAGER

Spearheaded the reorganization of employee evaluation system, work scheduling process and systemized pay scales. Increased productivity 52% monthly by incorporating ISO standards and quality techniques, including implementing split-

shifts; lowering scrap by 82% annually by accurately monitoring waste and proper measuring and cutting techniques. Reduced product returns by 60% monthly by implementing proper packaging and filling techniques there by reducing

packaging supplies and shipping cost. Managed 100+ SKU’s in raw material creating on time delivery of manufactured items as completed.

BAKER HUGHES INTEQ, Broussard, Louisiana October 1980 - May 1998QUALITY ENGINEER, 1993 – 1998

Involved in TQM-Total Quality Management and QMS - Quality Management Systems, utilizing process improvements, and analytical problem solving techniques and improving statistical processes.

TECHNICAL ANALYST/MAINTENANCE SYSTEMS COORDINATOR-ENGINEERING, 1988-1993 Researched, compiled data and eliminated $36K annually in Non-Destructive Testing (NDT) cost after welding. Reduced and eliminated processes saving annually $63K on drill-stem acid dipped connections based on prior dipping of

39.1% as compared to 39.4% after.R&M ELECTROMECHANICAL SUPERVISOR, 1980-1988

Managed staffing support from 50 to 100 electromechanical technicians for teaching, performance, coaching, and mentoring.

Maintained employee salary budgeting in excess of $1MM annually and production budgeting in excess of $2MM annually.

Designed and introduced tooling system to streamline downtime and increase productivity by 28%.

E D U C A T I O N, T R A I N I N G, P E R S O N A L D E V E L O P M E N T

•Certificates in Business Management-including Writing Technical Reports, Supervising, Marketing & Advertising, Inventory, AMA•Certificate in Professional Sales Success Skills and Managerial Success Skills-McNair and McNair Consulting



•Root Cause Analysis through Bureau Veritas•Internal Audit Certification ISO 9001:2008 -Det Norske Certification, Inc. (DNV) License ATL-017-C8503611-QIA-PC-2012•Lead Auditor Certification ISO 9001:2008 – Bureau VERITAS License LA2/13/US/42899•API Sec Q2 Practitioner - Wollam Petroleum Advisory Group, LLC – License WPAG-API-Q2P-1400073•University of Louisiana at Lafayette-Computer Science (No BA)•Lafayette Regional Vocational Technical Institute-Drafting Technology

* Period of unemployment from Dec 09 through May 10 was due to resigning to attend to aging & ailing parents.



Manager's Resume

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