Managers and Organizations BOH4M. Managers A person who is responsible for the work of others...

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Managers and Organizations BOH4M

Transcript of Managers and Organizations BOH4M. Managers A person who is responsible for the work of others...

Page 1: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managers and Organizations

BOH4M

Page 2: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managers

A person who is responsible for the work of others

Examples—CEO, supervisor, plant manager

Must co-ordinate human resources with material resources (information, raw materials) to produce goods and services

A manager’s responsibility is to obtain the highest level of performance for the least amount of inputs

Page 3: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Organizations

A collection of people working together to achieve a common purpose

Three characteristics: Purpose: to create a good or service Division of labour: different tasks assigned

to different people Hierarchy of authority: a level-by level

management structure of increasing responsibility

Page 4: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Organizations

Using the three characteristics, prove that the following are an organization:McDonald’sHillcrest senior boys soccer teamYour family

Page 5: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managerial Levels

Upper Management Establishes organizational

objectives Monitors external environment and

trends Examples: CEO, COO, CFO, Vice-

President of Marketing, VP of Human Resources

Page 6: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managerial Levels

Middle Management Interpret direction from above Guide lower management Examples: Department Heads, Plant

Manager, Human Resource Director

Page 7: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managerial Levels

Lower Management Manages operating employees Examples: Supervisor, Foreperson,

Assistant Manager

Page 8: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managerial Levels

Page 9: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

TYPES OF MANAGERS

Page 10: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Line and Staff Managers

Line managers Their work directly contributes to production Examples: supervisors, CEO, plant

managers Staff managers

Work in specialized support areas such as marketing, accounting, human resources, and the legal department

Page 11: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managers and Administrators

ManagersWork in for profit organizations

AdministratorsWork in non-profit organizationsExamples: CAO, Principal, Hospital

Administrator

Page 12: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Functional and General

FunctionalResponsible for a single area—

accounting, engineering, marketing, human resources

GeneralResponsible for complex areas—

department store manager

Page 13: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

See worksheet

Page 14: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Managerial Roles

Interpersonal Roles Informational Roles Decisional Roles

Page 15: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Interpersonal Roles

Interacting with other peopleFigureheadLeaderLiaison

Page 16: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Informational Roles

Exchanging and processing dataMonitorDisseminatorSpokesperson

Page 17: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

Decisional Roles

Using information to make decisionsEntrepreneurDisturbance handlerResource allocatorNegotiator

Page 18: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.

MANAGERIAL SKILLS Technical Skills

Specialized skills such as engineering, accounting, marketing, information technology

Most important in lower management Human Skills

An ability to interact with people Important at all management levels

Conceptual Skills Ability to think critically and analytically Solve problems Most important in upper management