Managers and Organizations BOH4M. Managers A person who is responsible for the work of others...
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![Page 1: Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.](https://reader036.fdocuments.us/reader036/viewer/2022082709/56649f585503460f94c7e312/html5/thumbnails/1.jpg)
Managers and Organizations
BOH4M
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Managers
A person who is responsible for the work of others
Examples—CEO, supervisor, plant manager
Must co-ordinate human resources with material resources (information, raw materials) to produce goods and services
A manager’s responsibility is to obtain the highest level of performance for the least amount of inputs
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Organizations
A collection of people working together to achieve a common purpose
Three characteristics: Purpose: to create a good or service Division of labour: different tasks assigned
to different people Hierarchy of authority: a level-by level
management structure of increasing responsibility
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Organizations
Using the three characteristics, prove that the following are an organization:McDonald’sHillcrest senior boys soccer teamYour family
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Managerial Levels
Upper Management Establishes organizational
objectives Monitors external environment and
trends Examples: CEO, COO, CFO, Vice-
President of Marketing, VP of Human Resources
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Managerial Levels
Middle Management Interpret direction from above Guide lower management Examples: Department Heads, Plant
Manager, Human Resource Director
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Managerial Levels
Lower Management Manages operating employees Examples: Supervisor, Foreperson,
Assistant Manager
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Managerial Levels
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TYPES OF MANAGERS
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Line and Staff Managers
Line managers Their work directly contributes to production Examples: supervisors, CEO, plant
managers Staff managers
Work in specialized support areas such as marketing, accounting, human resources, and the legal department
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Managers and Administrators
ManagersWork in for profit organizations
AdministratorsWork in non-profit organizationsExamples: CAO, Principal, Hospital
Administrator
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Functional and General
FunctionalResponsible for a single area—
accounting, engineering, marketing, human resources
GeneralResponsible for complex areas—
department store manager
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See worksheet
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Managerial Roles
Interpersonal Roles Informational Roles Decisional Roles
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Interpersonal Roles
Interacting with other peopleFigureheadLeaderLiaison
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Informational Roles
Exchanging and processing dataMonitorDisseminatorSpokesperson
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Decisional Roles
Using information to make decisionsEntrepreneurDisturbance handlerResource allocatorNegotiator
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MANAGERIAL SKILLS Technical Skills
Specialized skills such as engineering, accounting, marketing, information technology
Most important in lower management Human Skills
An ability to interact with people Important at all management levels
Conceptual Skills Ability to think critically and analytically Solve problems Most important in upper management