Management Skills for Everyone-subroto Ghosh
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Transcript of Management Skills for Everyone-subroto Ghosh
8/14/2019 Management Skills for Everyone-subroto Ghosh
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Management Skills For
Everyone
PRESENTED BY : SUBROTO GHOSH
8/14/2019 Management Skills for Everyone-subroto Ghosh
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You will learn:
Personal Management
SkillsEffective ManagementSkillsEffective CommunicationSkills
Managing Office Politics
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Personal Management
Skills
Steps for great self-esteem:
Take responsibilityWatch your negative self talkDon’t allow othersnegativity to affect youCommit to building yourself-esteem dailyHave an optimistic
Management: to be in command or to have undercontrol.
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Examples of Self TalkNegative Self Talk:
I’m so stupidsometimes!I look awful today!I just keep gettingfatter and fatter!
I’m always broke!Why do these thingsalways happen tome?
Positive Self Talk:I am capable!
I have many wonderfulqualities!I love myself just the way Iam!
I believe in my ability tosucceed!I deserve the respect of others!
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Setting Goals is
SMART!“Goal” In Goal-
Setting:
Specific
Measurable
AchievableReviewed/revisedoften
T ime specific
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Mastering CommunicationSkills
It’s not what you say, but how yousay it.Smile
Open postureFind common ground
T ry to understand other’s points of view
Eye contact
Nodding
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Communicating Better At
WorkCommunication isa 2 way street
Use face to facecommunicationIs your messageclear?
Listen to othersPractice opendoor policies
Conduct one-on-one meetings
Build credibilitywith one anotherUnderstand thatcommunicationdoes not endwhen you finishdelivering your
message
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Assertive Behavior SkillsLearning to say “NO”:2. Acknowledge the
request
3. Decline4. State reason5. Offer alternative
solutions
5 Major time wasters:
2. Spreading yourself too thin
3. Being Afraid
4. Not wanting to sayno
5. Being tied to thephone
6. Procrastinating
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Maximizing my timeA list of 10 to Win!
Master a to do listGet a day timer orpalm pilotHave 1 minute
meetingsWeekly ormonthly projectscheduleQuiet hour
Make appointmentsfor interruptionsPlan your day aroundyour energy levelsKeep copies of documents on handHandle your angereffectively
Take breaks orvacations
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Project ManagementStaying on top:
Consolidate tasksDelegateDon’t work on projectsduring peakinterruption periods
Warm up and cooldown tasksCommunicateeffectively withsupporting staff
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Team/Office PoliticsPower, know who has itOpportunity to alignyourself
Learn to keep on top of thingsIdentify with a mentor
T rack your success skillsInvolve yourself in otheractivitiesCommunicate effectivelyand know how to handle
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Working Through
Conflict5 Methods For
Dealing withConflict:
2. Avoidance= Lose-Lose3. Competition= Win-Lose
4. Accommodation= Lose-Win
5. Compromise=Win-Lose/Lose-Win
6. Collaboration- Win-Win
Myth: It isdysfunctional, avoidit & it will go away,
produces win/loosesituations
Truth: It isinevitable, can bemanaged, can build
relationships, can bea motivator for
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Dealing With Difficult
PeopleSherman Tanks- directors gonebad, they like to bully/threaten
Snipers- Passives, socializers, takeshots at youExploders- Socializers, blow upthen are embarrassedComplainers- any type! Complainover and overGossipers- any type! Like tospread rumors
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Ways To Handle Difficult
People1. Tolerate it without
resentment
2. Tolerate with resentment3. Leave the situation4. Protest….
+ = + If they are nice benice- = + Give jerks the
benefit of thedoubt
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How To Motivate Them
Understand theirmotivations
Create a sense of purposeExpect the best
Establish high standardsChallenge themPraise generously
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Career Killers
Lack of direction orgoals
Refusing to be a teamplayerBehaving passively or
aggressivelyNegative work habitsAttitude of indifference
Expecting others to look
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Ending On A Positive Note
The power of asmile:
Sets a positive toneGives you an air of confidenceEnergizes you
Reduces tensionImproves tonalityMakes you lookyoungerHel s ou build the
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THANKS