Management Science Company Report Part II

Construction Managers are required to attend this training. Construction

Managers consist of Project Manager, Architects, Safety Officer, Planning Engineer

and Quantity Surveyor as they are involved in managing projects to be trained and

accredited as Construction Project Manager (CPM). This training enhance project

manager skills and competencies.

The training course is based on the national competency standard developed by

CIDB Malaysia with input from of industry experts and the program is approved by

Jabatan Pembangunan Kemahiran (JPK) Malaysia.

Project management may be defined as the overall planning, co-ordination and

control of a project from inception to completion aimed at meeting client’s

requirement in order to produce a functionally and financially viable project that will

be completed on time within authorized cost to the required quality standard. Project

Management play important roles in projects of all sizes and complexity. Effective

project management techniques are important to ensure successful project

performance.

This program allows candidates

a. to improve the quality of works at construction sites through effective

management by qualified project manager.

b. to ensuring project manager meet the national competency standard developed

by the industry.

c. to recognize and enhance the career of project manager d. to provide the platform

for systematic accreditation of project manager

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TRAINING ANDDEVELOPMENT COURSES

Construction Personnel Competency

Based Training Programme (CCP)

www.trendbuilders.co.my

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As Trend Builders Sdn. Bhd. is a development company, its is vital for the

personnel to be armed with the right key skill such as communication, problem

solving and teamwork. For instance, apprenticeship program can be utilize by the

Human Resource (HR) department in the company. The head of HR department

shall identify the specific and satisfactory training and development needed by the

personnel in the company through job analysis and deliberations with the other

heads of department. From the job analysis, HR department will be able to develop

relevant and effective induction program that will be well-rounded for all the

subordinates to shape them to be more of a people person and enhance their key

skill. Personnel will be under the guidance of their seniors alongside professional

advice fused with organization experience to meet daily responsibilities and also

assist them to establish a strategy to achieve their career and company’s goals.

It is normally skill-based learning program which involves learning processes that

depend upon knowledge. Employees will be designated to learn through various

activities as well as attending classes of related technical instruction which give them

an overall understanding of the theoretical aspects of their work. Through one of the

various activities provided, the apprentices will be branched into different groups to

work together with employees from different departments and paired with senior

personnel to assist them to polish on their key skill. During the early stages of an

apprenticeship, the senior personnel may guide their subordinates by showing them

some simple tasks. These activities will also help the apprentices to solve specific

training problems as groups. For example, in-house project team members such as

the architect, engineer and quantity surveying will be able to work together and be

able to conduct meetings with contractors where the team members will be able to

deliver good explanation on any disputes that arose.

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TRAINING ANDDEVELOPMENT COURSESApprenticeship Programme


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Senior employees can share their own experiences with the apprentices which

will help them to learn from mistakes of others. Apprentices can get some critical

insights to the company and understanding the events going on around which

allows them to recognize opportunities and fend off career limiting mistakes.

Apprentices will also be able to leverage some of their academic knowledge in the

real world setting. With the guidance of senior employees, they will seize exposure to

areas of the company they normally may not experience and gaining the capabilities

desired to perform duties to the required standards.

Apprenticeship is a win-win training program for both the personnel and

employers where the personnel acquire helpful experience that will make them

more ambitious in their job while employers gain a skilled workforce that is trained to

the company’s standards.

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TRAINING ANDDEVELOPMENT COURSESApprenticeship Programme


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Information technology (IT) is the application of computers to store, study, retrieve,

transmit, and manipulate data, or information, often in the context of a business or

other enterprise. The business value of information technology lies in the automation

of business processes, provision of information for decision making, connecting

businesses with their customers, and the provision of productivity tools to increase

efficiency.

A company gains competitive advantage by providing a product or service in a

way that customer’s value more than the competition’s. However, it is not information

technology that gives a company a competitive advantage; it’s the way they use

information technology that makes the difference. Companies need to use

information technology in an innovative manner.

Information technology (IT) benefits the business world by allowing organizations

to work more efficiently and to maximize productivity. Faster communication,

electronic storage and the protection of records are advantages that IT can have on

your enterprise. Information technology has to do with computer applications, on

which nearly every work environment is dependent. Since computerized systems

are so widely used, it is advantageous to incorporate information technology into

your organization and can subsequently give your business a competitive

advantage over its competitors.

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USE OF INFORMATION AS A

COMPETITIVE ADVANTAGE


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Our small contractor business is no exception to this, we will make use of

information technology to the best of our ability and to use it as our competitive

advantage in many ways.

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The following ways will demonstrate how our business will

benefit using information technology:

Storing and Protecting Information:

Information technology creates electronic storage systems to safeguard your

company's valuable records. Storage systems, such as virtual vaults, keep

information safe by only permitting certain users within your company to access,

withdraw, add or change the documents. IT security engineering systems protect

your electronic information from being hacked, or wiped out during a technological

catastrophe. Electronic security engineering means your valuable records will

remain unattainable.




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Automated Processes:

In business, individuals look for ways to do more work in a shorter period of time.

Information technology improves your company's efficiency by developing

automated processes to take burden off your staff. In turn, our employees are free to

work on other things while the computer runs their reports, creates queries, tracks

projects and monitors financials.

Work Remotely:

IT systems give you remote access to your company’s electronic network, so that

you can work from home or on the road. This accessibility allows you to increase

your productivity because you can still get work done, even when you aren’t

physically in the office.




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Communication:

Communication is essential to the business world, and information technology

gives your company the resources it needs to communicate quickly and effectively.

The IT department can set up our employees up with email, video conferencing

equipment and internal chat rooms, so that they always have an efficient way to

conduct business and communicate.

Decision Making:

Speed and accuracy are at the heart of making right decision for your business.

Every successful organisation has to go through a comprehensive market research

process which enables management to make the right decision. Market research

can be done in many ways through online surveys, forums, blogs, and group

discussions using World Wide Web and of course through in-person interviews as

well. These online tools not only provide real time responses from the potential

audience but also ensure the accuracy of data by minimising the risk of human

errors.




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Marketing and Business Growth:

The heart of the business success lies in its marketing which enables the

management to identify its target audience first and then observe their trends and

needs. The overall marketing covers public relation, advertising, promotion and sales

which subsequently impact on business growth. Many types of marketing can help

you reach your potential customers. Digital Marketing is a modern phenomenon

which let you promote your products or services all over the world. It is a broad term

which includes many concepts like search engine optimisation (SEO), pay per click

(PPC), blogging, discussion forum, email shot, SMS, MMS, social media marketing

and Smartphone app advertisement etc.

Customer Support and Satisfaction

Higher level of customer satisfaction is the key to success which cannot be

achieved without a real time customer support process. Business success depends

on knowing its customer’s needs, trends, behaviours and satisfaction level. Effective

communication is the best tool to understand the customer demands, problems and

their solutions. Some of these channels are email, webinar, social media, member

portals, online newsletters and text or multimedia messaging through the smart

phone.




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Other ways to have a competitive advantage over our competitors:

Cost Leadership: Cost leadership means you provide reasonable value at a lower

price. Companies do this by continuously improving operational efficiency.

That usually means paying their workers less. Some compensate by offering

intangible benefits such as stock options, benefits or promotional opportunities.

Others take advantage of unskilled labor surpluses. As these businesses grow, they

can use economies of scale and buy in bulk. Walmart and Costco are good

examples of cost leadership. But sometimes they pay their workers less than the cost

of living. Higher minimum wage laws threaten their advantage.

REFERENCES


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http://fitsmallbusiness.com/best-interview-questions-for-employers/

http://www.cidb.gov.my/cidbv5/index.php/en/88-malay/personel-binaan/146-construction-

personnel

http://www.myersbriggs.org/my-mbti-personality-type/take-the-mbti-instrument/home.htm?

bhcp=1

https://www.cidbholdings.com.my/webv2/index.php/training/ccp-program/760-certified-

construction-project-manager-certification-tp-3-17-20-jul-2017

http://www.westernzagros.com/careers/documents/GMOperations-2008Dec23.pdf

http://www.snagajob.com/job-descriptions/construction-manager/

https://hpsj-openhire.silkroad.com/epostings/index.cfm?

fuseaction=app.dspjob&jobid=1012&company_id=16942&version=1&jobBoardId=3342

Management Science Company Report Part II

Small Business & Entrepreneurship

Transcript of Management Science Company Report Part II