Management Onboarding HR Basics: Employee Selection Management Guide

Confidential & Proprietary to Goodwill Industries of Lower South Carolina This document contains confidential and proprietary information of Goodwill Industries of Lower South

Carolina. No disclosure of any portion of these materials may be made without the express prior written consent of Goodwill Industries of Lower South Carolina.

Helping people achieve their full potential through the dignity and power of work.

Management Onboarding Management Guide

Developed by: C Scarborough Confidential & Proprietary to Goodwill Industries of LSC Rev: 08/22/12/02 HR BASICS - EMPLOYEE SELECTION Page 3 of 19

Table of Contents

HR Basics: Employee Selection LESSON 1 POSTING A POSITION ................................................................................................................ 5

LEARNER BENEFITS ............................................................................................................................................. 5OVERVIEW .......................................................................................................................................................... 5HIRING PROCESS ................................................................................................................................................. 6GOODWILL WEBSITE ........................................................................................................................................... 7

LESSON 2 REVIEWING APPLICATIONS ................................................................................................... 9LEARNER BENEFITS ............................................................................................................................................. 9JOB MANAGER .................................................................................................................................................... 9VIEWING APPLICATIONS ................................................................................................................................... 10QUALIFIED OR NOT QUALIFIED? ....................................................................................................................... 12CANDIDATE COVER SHEET ................................................................................................................................ 12

LESSON 3 INTERVIEWING APPLICANTS ............................................................................................... 13LEARNER BENEFITS ........................................................................................................................................... 13PHONE SCREENING ............................................................................................................................................ 13IN-PERSON INTERVIEW ...................................................................................................................................... 13REFERENCE CHECKS ......................................................................................................................................... 13INTERVIEWING TIPS ........................................................................................................................................... 14

LESSON 4 NEW HIRE PAPERWORK ........................................................................................................ 17LEARNER BENEFITS ........................................................................................................................................... 17COMPLETING NEW HIRE PAPERWORK ............................................................................................................... 17DIRECT DEPOSIT POLICY ................................................................................................................................... 18SUBMITTING NEW HIRE PAPERWORK ................................................................................................................ 18MAIN OFFICE: NEW EMPLOYEE ORIENTATION (NEO) ...................................................................................... 19REMOTE LOCATIONS: NEW EMPLOYEE ORIENTATION (NEO) ........................................................................... 19

Management Onboarding Management Guide

Developed by: C Scarborough Confidential & Proprietary to Goodwill Industries of LSC Rev: 08/22/12/02 HR BASICS - EMPLOYEE SELECTION Page 5 of 19

Lesson 1 Posting a Position

Learner Benefits

After completing this lesson you will be able to

Understand the Hiring Process

Complete a Personnel Requisition form

Access the Goodwill Industries website

Overview Goodwill Industries provides employment opportunities to individuals with

disabilities and/or other barriers. These placements are referred to as non-competitive positions as the individuals are not required to go through the application process. Positions posted externally on the Goodwill website are referred to as competitive positions. The applicant selection process differs based upon the position type (competitive/non-competitive). NON-COMPETITIVE: Workforce Development will partner with the Hiring Manager to provide applicant information when a program participant is being referred to your location for possible placement. COMPETITIVE: All applications for competitive employment must be submitted online through Goodwills website. NO APPLICANT MAY BE INTERVIEWED OR OFFERED COMPETITIVE EMPLOYMENT WITHOUT APPLYING ONLINE!

Management Guide Management Onboarding

Rev: 08/22/12/02 Confidential & Proprietary to Goodwill Industries of LSC Developed by: C Scarborough Page 6 of 19 HR BASICS - EMPLOYEE SELECTION

Hiring Process In keeping with our mission, Goodwill has a standard hiring process which affords individuals with disabilities and/or other barriers the opportunity to gain self-sufficiency through the dignity and power of work. In addition, Goodwill Industries recognizes that the continued success of our organization is directly related to the contributions made by our loyal employees. Therefore, prior to posting any position externally, the employment position will be posted internally to allow program participants and current employees the opportunity to express interest in a transfer or advancement opportunity. If there is a staffing need at your location, refer to the following:

Note: A copy of the Hiring Process Flowchart is located on the HR Website within the Management Resources Page.

Step Action 1 Complete the top section of the Personnel Requisition (PR) form

making sure you sign and date the form! Note: Copies of the PR Form are located on the HR

Website within the Management Resources Page as well as in Tab #1 of your Management Onboarding Manual.

2 Forward the PR to your District/Division Manager for approval. Note: The District/Division Manager may determine that

the request is unnecessary and offer alternative staffing solutions.

3 The District/Division Manager will forward the PR to WFD in order to determine if there is an internal program participant who is able to fulfill the job requirements.

If program participant available, WFD will contact the requesting Manager to schedule an interview.

If program participant is not available, WFD will sign and forward the PR to Betsy Mioduch in HR.

4 HR will post the position on the internal HR website (www.gwlsc-hr.com) for a period of 5 days. A weekly memo is sent out to each location highlighting the current internal and external postings.

If an internal employee applies via the HR website, HR will send applicant information to requesting Manager.

If an internal employee does not apply to the internal posting, HR will sign and forward the PR to WFD.

Management Onboarding Management Guide

Developed by: C Scarborough Confidential & Proprietary to Goodwill Industries of LSC Rev: 08/22/12/02 HR BASICS - EMPLOYEE SELECTION Page 7 of 19

Hiring Process (cont.)

Step Action 5 WFD will reach out to partner agencies to determine if there are

any program participants that may qualify for the position.

If an external program participant is available, WFD will contact the requesting Manager to schedule an interview.

If an external program participant is not available, WFD will sign and forward the PR to HR for external posting.

6 HR will post the position on the Company website. 7 The requesting Manager will review applicants according to the

guidelines outlined in the next chapter.

Goodwill Website

Once it has been determined that a position will be posted externally, all competitive positions will be posted on Goodwills website: www.palmettogoodwill.org for a period of 14 days. After the 14 day timeframe, the position will automatically be dropped. Should you find a suitable candidate prior to the closing date of the positing and would like to close the position earlier, please contact HR. Requests to extend the job posting may be sent to HR however, you must have reviewed all applications and marked the existing applicants as reviewed and qualified (if applicable) prior to your request being processed.

Management Onboarding Management Guide

Developed by: C Scarborough Confidential & Proprietary to Goodwill Industries of LSC Rev: 08/22/12/02 HR BASICS - EMPLOYEE SELECTION Page 9 of 19

Lesson 2 Reviewing Applications

Learner Benefits

After completing this lesson you w