CorporateOffice · management of resources and information. From Engineering to Sales, through...
8
Extended – ERP • Collaboration • e – Business
Transcript of CorporateOffice · management of resources and information. From Engineering to Sales, through...
E x t e n d e d – E R P • C o l l a b o r a t i o n • e – B u s i n e s s
Corporate Office:
211 Market Street
Kirkland, WA 98033
voice: 1.888/516.6411
fax: 1.888/515.8893
e-mail: [email protected]
website: www.software21.com
FlexGen 4 is a registered trademark of SoftWare 21, Inc.
Copyright© 2003 SoftWare 21. All Rights Reserved
COLL
ABOR
ATIO
NA LEADER IN e–BUSINESS SOLUTIONS: RE-DEFINING EXTENDED-(ERP)FOR CUSTOMERS, SUPPLY-CHAINAND EMPLOYEES.
Manufacturing is rapidly evolving.
Competition is fierce, customer focus is
keen, internet based models for conducting
business and communications have
become the norm.
Manufacturers: Meet
Your New e–Business Solution
SoftWare 21 is a software development
company that is meeting the Information
Technology (IT) needs of small to mid-sized
manufacturing companies
with its Microsoft-based,
Enterprise Resource
Planning System,
FlexGen 4.
FlexGen 4 is a real-time
ERP environment that
facilitates company-wide
management of resources
and information. From Engineering to Sales,
through Materials Management,
Production Control to Finance, FlexGen 4 will
improve your operating efficiencies, enhance
customer service, and help you better manage
your company’s production, performance,
and profitability.
What began in 1986 as an MRP II
management and accounting application,
FlexGen 4 has evolved into a suite of ERP tools
and e-business applications. FlexGen 4
delivers strong manufacturing and financial
management controls and is fully integrated
with the software and services of our strategic
partners - Microsoft, IBM, and Symbol
Technologies.
Customer Care that Works for You
To complement FlexGen 4, SoftWare 21
provides its customers with a comprehensive
Customer Care program. Though FlexGen 4 is
easy to implement, Customer Care offers a
wide range of value-added services including
self-managed implementation, project-
management tools, on-line FlexGen 4
documentation and tutorials. For the
company that needs consulting, operations
re-engineering, or general management
advice, SoftWare 21’s experienced
professionals can assist.
Simply put, SoftWare 21 is well positioned to
help you meet the ever changing IT needs of
your business, today and in the future.
About SoftWare 21HARDWAREOPERATINGSYSTEMS
Server Installation
Work Stations/Printers
Communications
Software Upgrades
Field Service Liaison
System Management
Disaster Recovery
HOT-LINE SUPPORTDiagnostics
User Questions Technical Support Procedural IssuesDisaster Recovery
MANAGEMENTCONSULTING Implementation
Management
Process Re-Engineering
Operations Review
Standard PracticeInstructions
New System Design
Top Management Seminars
FLEXGEN 4PRODUCT
DEVELOPMENTNew Applications
ConceptualSpecifications Programming
System Integration Software Compatibility
Training
DOCUMENTATIONSERVICE
User GuidesFlow Charts
Implementation Tools FlexGen 4 Overview
Tutorials
FLEXGEN 4 TRAININGFlexGen 4 Training Classes
EducationDesktop ToolsData AccessData MiningInfo Wizards
IMPLEMENTATIONProject Management
Needs AnalysisTechnical Support
Process Re-EngineeringNew Systems and
Procedures
CUSTOMER CARE
K N O W L E D G E
TEAMING WITH THE BESTIN THE BUSINESS
To provide state-of-the-art ERP software,
SoftWare 21 maintains development
partnerships with technology leaders
Microsoft, IBM, and Symbol
Technologies. FlexGen 4 works
seamlessly with the leading software
products from our partners including
operating systems, database, development,
and desktop productivity tools.
Microsoft: Providing the Technology
Foundation for FlexGen 4
To provide you with the best software
technology available, we’ve selected
Microsoft as our primary technology partner
and software support platform. Microsoft
Windows 2000, BackOffice, and other
desktop productivity tools are cost effective,
easy to use, and integrate smoothly with
FlexGen 4. Our ability to offer collaborative
engineering, web enabled CRM and
e-procurement applications within
FlexGen 4 is possible thanks to Microsoft.
IBM: A Leader in Advanced Information
Technology and Customer Service
For many of our customers, we have a need
to marry the software technology of
Microsoft with IBM, a worldwide leader in
hardware and service solutions. IBM can
deliver mid-range hardware solutions such
as the Netfinity-Intel/NT-based server
coupled with field service and support at a
price point unmatched by anyone. In
addition, IBM can provide leading
hardware, software and service solutions for
the UNIX (AIX) environment by offering
their industry-leading RS6000 hardware
platform as well.
Symbol Technologies: Leading the
Way in Automated Data Collection
We’ve partnered with Symbol Technologies
to provide you a feature rich bar code data
collection environment.
Having instant access to strategic
information concerning your customers,
supply-chain and production, is essential to
compete in the new e-business community.
Through Symbol’s network, palm-based
and integrated RF technologies, real time
data access is truly at your finger tips.
Technology Partners
Customer Care
GIVING YOU THEIMPLEMENTATION TOOLS TO SUCCEED
From project
management to staff
training, SoftWare 21
can provide all the
customer support you
need to help you
successfully
implement FlexGen 4.
As part of your
investment in FlexGen 4, we include the
training and tools typically needed to guide
you through the entire process. Some of
these implementation tools include:
♦ Training tutorials
♦ Online documentation
♦ A Microsoft Project–based
implementation plan
♦ FlexGen 4 user guides
♦ Process flow charts
♦ Intuitive help features
built into FlexGen 4
FlexGen 4’s features and on-line
documentation are easy to learn and
provide help when you need it.
Professional Services Group -
Paving Your Path to Success
If you need assistance, SoftWare 21’s
Customer Care Program offers support on
three levels.
At Level One, a group of certified
implementation specialists are available to
answer any FlexGen 4 software questions
you may have.
At Level Two, users can contact our
technicians or product specialists for
technical support. Level Two covers all the
products SoftWare 21 supports from
Microsoft, IBM, and Ardent Software. When
questions or problems arise in the use of
any of our partners’ products, SoftWare
21’s technical support team will be your first
line of resolution. If, after SoftWare 21’s best
effort, your issue is not resolved, technical
support will contact the appropriate
business partner on your behalf.
For Level Three support, our consultants
are available to help re-engineer
your business practices or provide
thorough training to anyone in your
company. Following your successful
implementation of FlexGen 4, our
consultants can help you troubleshoot
other business management issues.
Advanced Technology Group: Meeting
Your Systems Integration Needs
SoftWare 21 provides many innovative
services to help our customers keep pace
with the ever-increasing need for more
sophisticated IT tools and practices.
Offering both in-house professionals and
third-party business partner resources,
SoftWare 21 can tackle IT requirements
ranging from delivery of complete Turnkey
Enterprise Management Systems, including
hardware, networking services and
MRP/ERP applications, to automated data
collection, process re-engineering, and
skills enhancement. For manufacturing
companies that choose not to staff a full IT
department, SoftWare 21 can provide a
significant value-added service at a time of
ever-increasing IT complexity and change.
N GCUSTOMER
RELATIONSHIPMANAGEMENT
WINDOWS 2000ENTERPRISE
Network OperatingEnvironments
Back Office
ENGINEERINGCONTROL
Parts Master Records
Product Structure(BOMs)
Engineering ChangeControl
ConfigurationManagement
MATERIAL CONTROLMaterial Resource Planning
Master ProductionScheduling
Purchase Order Processing
Receiving and Inspection
Vendor Performance
Inventory Audit
Shipping
Quality Control / Analysis
COMPANYPROFILE
Configuration
Switches
Features
Programs
Security
CUSTOMER RELATIONSHIPMANAGEMENT
Sales OrderManagement
Customer Service
Product Analysis
Market Analysis
Forecast
FINANCEAccounts Receivable
Accounts Payable
Payroll
Cost Control
General Ledger
Financial Analysis
EXECUTIVE INFORMATION SYSTEM
(EIS)
EXTEND
ED-ERP
WINDOWS 2000Desktop Environment
Office 2000
PRODUCTIONCONTROL
Capacity RequirementsPlanning
Routing
Shop Floor Control
Scheduling/Dispatch
Tool Requirements Planning
Project Management
Quality Control / Analysis
FlexGen 4
F L E X I B I L I T Y
THE FUSION OF EXTENDED ERPAND THE e-BUSINESSDEMANDS OF TOMORROW
FlexGen 4 is a feature-rich Enterprise
Management System that truly embraces
the way manufacturers do business.
FlexGen 4 can be found in hundreds of
manufacturing operations providing service
to thousands of end users. FlexGen 4 is
being used to manage manufacturing
companies ranging in size from 25 to 1,000
employees. FlexGen 4’s options-driven
architecture will easily conform to the
typical production mode of any Job Shop,
Build to Order, or Build to Forecast operation
- plus hybrids of manufacturing processes
combining elements of all three. As a result,
FlexGen 4 supports industries that build
products with the most demanding
production requirements including
aerospace, medical, electronics, and
automotive, to name just a few.
FlexGen 4 is a powerful suite of software
tools being tested and proven every day in
the real world of manufacturing.
FlexGen 4: Technology that
Integrates Your World
Now, let’s look at FlexGen 4’s unique
features and architecture. Powered by
Microsoft Windows NT, Office, and
BackOffice products, FlexGen 4:
♦ Is scalable and designed to grow with
your business. By using variable switches,
user-defined constants and operating
parameters, you can easily configure
FlexGen 4 to fit a vast array of
manufacturing environments.
♦ Effortlessly pushes and pulls mission-
critical data throughout your organization.
♦ Has introduced a unique feature through
its Workflow Architecture that deploys
software and information according to job
cycle - not individual programs. This
streamlines your operations, optimizes
product throughput and decreases
production cycle time, helping you produce
high quality parts at lower cost.
♦ Is intuitive and easily facilitates data
access for on-line analytical processing
(OLAP) using any Microsoft product
including SQL Server, Office, and Exchange.
♦ Allows you to identify summary level
management information and use simple
point-and-click technology to drill down and
mine for additional information.
♦ Provides the foundation to build future
enhancements for e-commerce and Web-
enabled applications.
♦ Monitors, then broadcasts real-time,
mission-critical events to predetermined
managers and executives.
♦ Meets stringent industry standards for
APICS, ISO, and Financial Reporting.
FlexGen 4 offers 19 interlocking modules
that fulfill all the job cycles of a typical
manufacturing company. These modules
include:
MANUFACTURING:
• Enterprise Resource Configurator
• Engineering
• Customer Contact
• Sales Order Processing
• Purchase Order Control
• Production Planning/ Scheduling
• Inventory Control
• Shop Floor Control
• Quality Management
• Executive Information System (EIS)
FINANCE:
• Accounts Receivable
• Accounts Payable
• Work Order Costing
• Payroll
• Human Resources
• General Ledger
WINDOWS 2000ENTERPRISE
Network OperatingEnvironments
Back Office
ENGINEERINGCONTROL
Parts Master Records
Product Structure(BOMs)
Engineering ChangeControl
ConfigurationManagement
MATERIAL CONTROLMaterial Resource Planning
Master ProductionScheduling
Purchase Order Processing
Receiving and Inspection
Vendor Performance
Inventory Audit
Shipping
Quality Control / Analysis
COMPANYPROFILE
Configuration
Switches
Features
Programs
Security
CUSTOMER RELATIONSHIPMANAGEMENT
Sales OrderManagement
Customer Service
Product Analysis
Market Analysis
Forecast
FINANCEAccounts Receivable
Accounts Payable
Payroll
Cost Control
General Ledger
Financial Analysis
EXECUTIVE INFORMATION SYSTEM
(EIS)
EXTEND
ED-ERP
WINDOWS 2000Desktop Environment
Office 2000
PRODUCTIONCONTROL
Capacity RequirementsPlanning
Routing
Shop Floor Control
Scheduling/Dispatch
Tool Requirements Planning
Project Management
Quality Control / Analysis
FlexGen 4
F L E X I B I L I T Y
THE FUSION OF EXTENDED ERPAND THE e-BUSINESSDEMANDS OF TOMORROW
FlexGen 4 is a feature-rich Enterprise
Management System that truly embraces
the way manufacturers do business.
FlexGen 4 can be found in hundreds of
manufacturing operations providing service
to thousands of end users. FlexGen 4 is
being used to manage manufacturing
companies ranging in size from 25 to 1,000
employees. FlexGen 4’s options-driven
architecture will easily conform to the
typical production mode of any Job Shop,
Build to Order, or Build to Forecast operation
- plus hybrids of manufacturing processes
combining elements of all three. As a result,
FlexGen 4 supports industries that build
products with the most demanding
production requirements including
aerospace, medical, electronics, and
automotive, to name just a few.
FlexGen 4 is a powerful suite of software
tools being tested and proven every day in
the real world of manufacturing.
FlexGen 4: Technology that
Integrates Your World
Now, let’s look at FlexGen 4’s unique
features and architecture. Powered by
Microsoft Windows NT, Office, and
BackOffice products, FlexGen 4:
♦ Is scalable and designed to grow with
your business. By using variable switches,
user-defined constants and operating
parameters, you can easily configure
FlexGen 4 to fit a vast array of
manufacturing environments.
♦ Effortlessly pushes and pulls mission-
critical data throughout your organization.
♦ Has introduced a unique feature through
its Workflow Architecture that deploys
software and information according to job
cycle - not individual programs. This
streamlines your operations, optimizes
product throughput and decreases
production cycle time, helping you produce
high quality parts at lower cost.
♦ Is intuitive and easily facilitates data
access for on-line analytical processing
(OLAP) using any Microsoft product
including SQL Server, Office, and Exchange.
♦ Allows you to identify summary level
management information and use simple
point-and-click technology to drill down and
mine for additional information.
♦ Provides the foundation to build future
enhancements for e-commerce and Web-
enabled applications.
♦ Monitors, then broadcasts real-time,
mission-critical events to predetermined
managers and executives.
♦ Meets stringent industry standards for
APICS, ISO, and Financial Reporting.
FlexGen 4 offers 19 interlocking modules
that fulfill all the job cycles of a typical
manufacturing company. These modules
include:
MANUFACTURING:
• Enterprise Resource Configurator
• Engineering
• Customer Contact
• Sales Order Processing
• Purchase Order Control
• Production Planning/ Scheduling
• Inventory Control
• Shop Floor Control
• Quality Management
• Executive Information System (EIS)
FINANCE:
• Accounts Receivable
• Accounts Payable
• Work Order Costing
• Payroll
• Human Resources
• General Ledger
TEAMING WITH THE BESTIN THE BUSINESS
To provide state-of-the-art ERP software,
SoftWare 21 maintains development
partnerships with technology leaders
Microsoft, IBM, and Symbol
Technologies. FlexGen 4 works
seamlessly with the leading software
products from our partners including
operating systems, database, development,
and desktop productivity tools.
Microsoft: Providing the Technology
Foundation for FlexGen 4
To provide you with the best software
technology available, we’ve selected
Microsoft as our primary technology partner
and software support platform. Microsoft
Windows 2000, BackOffice, and other
desktop productivity tools are cost effective,
easy to use, and integrate smoothly with
FlexGen 4. Our ability to offer collaborative
engineering, web enabled CRM and
e-procurement applications within
FlexGen 4 is possible thanks to Microsoft.
IBM: A Leader in Advanced Information
Technology and Customer Service
For many of our customers, we have a need
to marry the software technology of
Microsoft with IBM, a worldwide leader in
hardware and service solutions. IBM can
deliver mid-range hardware solutions such
as the Netfinity-Intel/NT-based server
coupled with field service and support at a
price point unmatched by anyone. In
addition, IBM can provide leading
hardware, software and service solutions for
the UNIX (AIX) environment by offering
their industry-leading RS6000 hardware
platform as well.
Symbol Technologies: Leading the
Way in Automated Data Collection
We’ve partnered with Symbol Technologies
to provide you a feature rich bar code data
collection environment.
Having instant access to strategic
information concerning your customers,
supply-chain and production, is essential to
compete in the new e-business community.
Through Symbol’s network, palm-based
and integrated RF technologies, real time
data access is truly at your finger tips.
Technology Partners
Customer Care
GIVING YOU THEIMPLEMENTATION TOOLS TO SUCCEED
From project
management to staff
training, SoftWare 21
can provide all the
customer support you
need to help you
successfully
implement FlexGen 4.
As part of your
investment in FlexGen 4, we include the
training and tools typically needed to guide
you through the entire process. Some of
these implementation tools include:
♦ Training tutorials
♦ Online documentation
♦ A Microsoft Project–based
implementation plan
♦ FlexGen 4 user guides
♦ Process flow charts
♦ Intuitive help features
built into FlexGen 4
FlexGen 4’s features and on-line
documentation are easy to learn and
provide help when you need it.
Professional Services Group -
Paving Your Path to Success
If you need assistance, SoftWare 21’s
Customer Care Program offers support on
three levels.
At Level One, a group of certified
implementation specialists are available to
answer any FlexGen 4 software questions
you may have.
At Level Two, users can contact our
technicians or product specialists for
technical support. Level Two covers all the
products SoftWare 21 supports from
Microsoft, IBM, and Ardent Software. When
questions or problems arise in the use of
any of our partners’ products, SoftWare
21’s technical support team will be your first
line of resolution. If, after SoftWare 21’s best
effort, your issue is not resolved, technical
support will contact the appropriate
business partner on your behalf.
For Level Three support, our consultants
are available to help re-engineer
your business practices or provide
thorough training to anyone in your
company. Following your successful
implementation of FlexGen 4, our
consultants can help you troubleshoot
other business management issues.
Advanced Technology Group: Meeting
Your Systems Integration Needs
SoftWare 21 provides many innovative
services to help our customers keep pace
with the ever-increasing need for more
sophisticated IT tools and practices.
Offering both in-house professionals and
third-party business partner resources,
SoftWare 21 can tackle IT requirements
ranging from delivery of complete Turnkey
Enterprise Management Systems, including
hardware, networking services and
MRP/ERP applications, to automated data
collection, process re-engineering, and
skills enhancement. For manufacturing
companies that choose not to staff a full IT
department, SoftWare 21 can provide a
significant value-added service at a time of
ever-increasing IT complexity and change.
N GCUSTOMER
RELATIONSHIPMANAGEMENT
COLL
ABOR
ATIO
N
A LEADER IN e–BUSINESS SOLUTIONS: RE-DEFINING EXTENDED-(ERP)FOR CUSTOMERS, SUPPLY-CHAINAND EMPLOYEES.
Manufacturing is rapidly evolving.
Competition is fierce, customer focus is
keen, internet based models for conducting
business and communications have
become the norm.
Manufacturers: Meet
Your New e–Business Solution
SoftWare 21 is a software development
company that is meeting the Information
Technology (IT) needs of small to mid-sized
manufacturing companies
with its Microsoft-based,
Enterprise Resource
Planning System,
FlexGen 4.
FlexGen 4 is a real-time
ERP environment that
facilitates company-wide
management of resources
and information. From Engineering to Sales,
through Materials Management,
Production Control to Finance, FlexGen 4 will
improve your operating efficiencies, enhance
customer service, and help you better manage
your company’s production, performance,
and profitability.
What began in 1986 as an MRP II
management and accounting application,
FlexGen 4 has evolved into a suite of ERP tools
and e-business applications. FlexGen 4
delivers strong manufacturing and financial
management controls and is fully integrated
with the software and services of our strategic
partners - Microsoft, IBM, and Symbol
Technologies.
Customer Care that Works for You
To complement FlexGen 4, SoftWare 21
provides its customers with a comprehensive
Customer Care program. Though FlexGen 4 is
easy to implement, Customer Care offers a
wide range of value-added services including
self-managed implementation, project-
management tools, on-line FlexGen 4
documentation and tutorials. For the
company that needs consulting, operations
re-engineering, or general management
advice, SoftWare 21’s experienced
professionals can assist.
Simply put, SoftWare 21 is well positioned to
help you meet the ever changing IT needs of
your business, today and in the future.
About SoftWare 21HARDWAREOPERATINGSYSTEMS
Server Installation
Work Stations/Printers
Communications
Software Upgrades
Field Service Liaison
System Management
Disaster Recovery
HOT-LINE SUPPORTDiagnostics
User Questions Technical Support Procedural IssuesDisaster Recovery
MANAGEMENTCONSULTING Implementation
Management
Process Re-Engineering
Operations Review
Standard PracticeInstructions
New System Design
Top Management Seminars
FLEXGEN 4PRODUCT
DEVELOPMENTNew Applications
ConceptualSpecifications Programming
System Integration Software Compatibility
Training
DOCUMENTATIONSERVICE
User GuidesFlow Charts
Implementation Tools FlexGen 4 Overview
Tutorials
FLEXGEN 4 TRAININGFlexGen 4 Training Classes
EducationDesktop ToolsData AccessData MiningInfo Wizards
IMPLEMENTATIONProject Management
Needs AnalysisTechnical Support
Process Re-EngineeringNew Systems and
Procedures
CUSTOMER CARE
K N O W L E D G E
E x t e n d e d – E R P • C o l l a b o r a t i o n • e – B u s i n e s s
Corporate Office:
211 Market Street
Kirkland, WA 98033
voice: 1.888/516.6411
fax: 1.888/515.8893
e-mail: [email protected]
website: www.software21.com
FlexGen 4 is a registered trademark of SoftWare 21, Inc.
Copyright© 2003 SoftWare 21. All Rights Reserved
