Management Leadership

Direction: Planning, Budgeting Vision, Strategy

Alignment: Organizing, Staffing Creating shared culture

Relationship: Focusing on objects Focusing on people

Personal: Emotional distance Emotional connections

Outcomes: Maintains stability Creates change

Management Management vs.vs. LeadershipLeadership

Needs of People and Motivational Methods

AdequateEffort

ControlPeople

Carrot &Stick

(Extrinsic)

Lower needs

ConventionalManagement

BestEffort

Growth &Fulfillment

Empowerment(Intrinsic)

Higher needs

Leadership

Needs ofPeople

The Empowerment Continuum

Leaders/Managers…

Hope for: but they Reward:• The best individual performance • Teamwork & collaboration

• Proven methods & not making mistakes • Innovative thinking & risk taking

• Technical achievements & accomplishment • Development of people skills

• Tight control over operations & resources • Employee involvement & empowerment

• Another year’s routine effort • High achievement

• Shipping on time, even with defects • Commitment to quality

• Quarterly earnings • Long-term growth

Stages of Team Development

FORMINGOrientation, break the ice

Leader:Facilitate Social interchanges

STORMINGConflict, disagreement,

Leader:Encourages participation, differences

NORMINGEstablishment of order and cohesion

Leader:Help clarify team roles, norms, values

PERFORMINGCooperation, problem solving

Leader:Facilitate task accomplishment

Outcomes of Team Leadership

• Clear, Elevating Goal

• Results-Driven Structure

• Competent Team Members

• Unified Commitment

• Collaborative Climate

• Standards of Excellence

• External Support and Recognition

• Principled Leadership

Model for Team Leadership

Team EffectivenessPerformance & Development/Maintenance

Leader Mediation Decisions• Type of Intervention• Level of Intervention

• Function of Intervention

Internal Team Leadership Functions External Team Leadership Functions

Task Relational

Clarifying GoalsEstablishing Structure

Decision MakingTraining

CoachingBuilding Commitment

Managing ConflictSatisfying Needs

Environmental

NetworkingAdvocating

Negotiating SupportSharing Information

Lessons from Lessons from GeeseGeese

Fact 1: As each goose flaps its wings, it creates an “uplift” for the birds that follow. By flying in a “V” formation, the whole flock adds 71% greater flying range than if each bird flew alone.

Lesson: People who share a common direction and sense of community can get where they are going quicker and easier because they are traveling on the thrust of one another.

Fact 2: When a goose falls out of formation, it suddenly feels the drag and resistance of flying alone. It quickly moves back into formation to take full advantage of the lifting power of the bird immediately in front of it.

Lesson: If we have as much sense as a goose, we stay in formation with those headed where we want to go. We are willing to accept their help and give our help to others.

Fact 3: When the lead goose tires, it rotates back into the formation and another goose flies to the point position.

Family & FriendsCo-workers

Supervisors

Lesson: It pays to take turns doing hard tasks and sharing leadership. Like geese, people are interdependent on each other’s skills, capabilities, and unique gifts, talents, or resources.

Employees

Lesson: We need to make sure our honking is encouraging. In groups where there is encouragement, the production is much greater. The power of encouragement is the quality of honking we seek. (to stand by one’s heart or core values and encourage the heart and core of others)

Fact 4: The geese flying in formation honk to encourage those upfront to keep up their speed.

Fact 5: When a goose gets sick or wounded, two geese drop out of formation and follow it down it down to help and protect it. They stay until it dies or is unable to fly again. Then, they launch out with another formation or catch up with the flock.

Lesson: If we have as much sense as geese, we will stand by each other in difficult times as well as when we are strong.

Have a SUPER Year!