Management Information System Unit1 Part1

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    Unit I

    Foundation of Information

    System and Management

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    MIS

    IS

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    Components of an Information Systems

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    Components of an Information SystemsComponents of an Information Systems

    1. Resources of people (end users and IS specialists,

    system analyst, programmers, data administrators

    etc.),2. Hardware (Physical computer equipments and

    associate device, machines and media),

    3. Software (programs and procedures),

    4. Data (data and knowledge bases), and

    5. Networks (communications media and network

    support)

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    Resources of An InformationResources of An Information

    SystemsSystems

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    People ResourcesPeople Resources

    End users-accountants, salesperson, engineers, clerks,

    customers, or managers.

    IS Specialists-are people who actually develop andoperate information systems.

    They include systems analysts, programmers, testers,

    computer operators, and other managerial, technical, a

    clerical IS personnel.

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    Software ResourcesSoftware Resources

    includes all sets of information processinginstructions.

    This generic concept of software includes notonly the sets of operating instructions calledprograms, which direct and control computerhardware,

    but also the sets of information processinginstructions needed by people, calledprocedures

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    Software ResourcesSoftware Resources

    System software, such as an operating systemprogram, which controls and supports theoperations of a computer system.

    Application software, which are programs thatdirect processing for a particular use ofcomputers by end users. Examples are a salesanalysis program, a payroll program, and a word

    processing program. Procedures, which are operating instructions for

    the people, who will use an information system.Examples are instructions for filling out a paperform or using a software package.

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    Data ResourcesData Resources

    Data is raw material of information systems, database withcriteria: Comprehensiveness means, that all the data about the

    subject are actually present in the database. Non-redundancy means, that each individual piece of

    data exists only once in the database. Appropriate structure means, that the data are stored

    in such a way as to minimize the cost of expected

    processing and storage. The data resources of IS are typically organized into: Processed and organized data-Databases Knowledge in a variety of forms such as facts, rules, and

    case examples about successful business practices.

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    Network ResourcesNetwork Resources

    Telecommunications networks like the Internet, intranets,

    and extranets.

    Telecommunications networks consist of computers,communications processors, and other devices

    interconnected by communications media and controlled by

    communications software.

    Communications media Network support-people, hardware, software, and data

    resources that directly support the operation and use of a

    communications network.

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    INFORMATION SYSTEMS

    ACTIVITIES Input of Data Resources

    Processing of Data intoInformation

    Output of Information Products

    Storage of Data Resources

    Control of System Performance

    Information Quality

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    Output of Information

    Products Information in various forms is

    transmitted to end users and made

    available to them in the outputactivity.

    Common information products

    include messages, reports, forms,and graphic images, which may beprovided by video displays, audio

    responses, paper products, and

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    Processing of Data into

    Information Data is typically subjected to

    processing activities such as

    calculating, comparing, sorting,classifying, and summarizing.These activities organize, analyze,

    and manipulate data, thusconverting them into informationfor end users

    Quality of data,updation.

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    Information Quality

    Info outdated, inaccurate, or hard tounderstand would not be very

    meaningful, useful, or valuable to you orother end users.

    People want information of high quality,that is, information products whose

    characteristics, attributes, or qualitieshelp make it valuable to them.

    I as 3D time, content, and form.

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    Storage of Data Resources

    Storage is a basic systemcomponent of information systems.

    Storage is the information systemactivity in which data andinformation are retained in an

    organized manner for later use.

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    Control of SystemPerformance

    An information system should producefeedback about its input, processing,

    output, and storage activities. This feedback must be monitored and

    evaluated to determine if the system ismeeting established performance

    standards. Then appropriate system activities

    must be adjusted so that proper

    information products are produced for

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    TYPES OF INFORMATIONSYSTEMS

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    Types of IS

    For most businesses, there are a varietyof requirements for information.

    Senior managers need information tohelp with their business planning.

    Middle management need moredetailed information to help themmonitor and control business activities.

    Employees with operational roles needinformation to help them carry out theirduties.

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    OSS Types

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    MSS

    When information systems focus on providinginformation and support for effective decision-making by managers, they are calledmanagement support systems.

    Providing information and support for decision-making by all types of managers (from topexecutives to middle managers to projectsupervisors) is a complex task.

    Conceptually, several major types ofinformation systems support a variety ofmanagerial end user responsibilities : Management information systems, Decision support systems, and

    Executive information systems.

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    MSS Types