ManageMent - Deutsche Plasser...Jürgen Duschner, head of p rocurement & Logistics. as easy as this...

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update Customer magazine of Deutsche Plasser ISSUE 12, MAY 2019 MODERN SPARE PARTS MANAGEMENT Procurement & logistics THE RIGHT SPARE PARTS IN THE RIGHT QUANTITY AT THE RIGHT TIME

Transcript of ManageMent - Deutsche Plasser...Jürgen Duschner, head of p rocurement & Logistics. as easy as this...

Page 1: ManageMent - Deutsche Plasser...Jürgen Duschner, head of p rocurement & Logistics. as easy as this may sound, the imple-mentation is a complex matter. There are many factors at play,

updateCustomer magazine of Deutsche Plasser

ISSUE 12, May 2019

MoDern sPare Parts ManageMent Procurement & logistics

ThE rIghT SparE parTS In ThE rIghT qUanTITy aT ThE rIghT TIME

Page 2: ManageMent - Deutsche Plasser...Jürgen Duschner, head of p rocurement & Logistics. as easy as this may sound, the imple-mentation is a complex matter. There are many factors at play,

03 Editorial

04 Modern spare parts management

08 new ways of training service engineers

12 Strong together

14 a busy winter followed by a busy summer

16 pairing an existing machine with a new one

18 Transparent and comprehensible

20 rhein-Wupper’s night of Technology 2019

IMPressUM

PublisherDeutsche plasser Bahnbaumaschinen gmbhFriedrich-Eckart-Str. 35, 81929 MünchenTelephone: +49 89 93008-0Telefax: +49 89 93008-115E-Mail: [email protected]

PhotosDeutsche plasser, plasser & Theurer,page 20: www.shutterstock.com/ValeryBrozhinsky

PrintedDruckwerkstatt, Wien

Contents

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Dear readers,

I am sure you are familiar with this: Over time, one collects and keeps many things. Many of them you don’t need very often, but when you do, you are pleased that you not only have them but also know where to find them. Other things become less important over time and are discarded, new things are added to the collection. There comes a point when you have to go through everything and maybe let go of some items.

This is what we did recently in our store at Deutsche plasser. Don’t worry though – we did not just get rid of parts randomly. On the contrary, we carefully analysed and optimised our stock levels. parts that are no longer required will no longer be stored. In exchange, we added new parts for which there is a high demand. For some parts we increased the stock levels, for others we reduced them. Some parts are now stored in different locations.

Our aim was clear: We want to have the right spare parts available in the right quantity at the right time.

procurement finds itself in a particular conflict of interests. The customers would like to receive their parts as quickly and as reasonably priced as possible, and sales would like to meet these requirements quickly for each specific customer. production would like to run at even capacity while the company management calls for economies in inventory management. Many of you will be familiar with this conflict of interests from your own companies.

In our spare parts management we strive to achieve the best possible balance of these different interests. In order to meet the customer requirement of fast availability of a spare part, a lot of information is gathered and analysed. This includes delivery times of third parties, capacities in our Leverkusen-Opladen maintenance workshop or the workshop in Munich, deployment schedules of customer machines and much more.

I think we have been very successful in the past with our clear commitment to customer support. and I am optimistic that our most recent efforts for a professional spare parts management will soon have a very positive, tangible effect for our customers.

I would just ask one thing: help us help you. Talk to us, tell us about your plans and let us know in good time how we can best help you. The more information you provide the better we can ensure that we supply your necessary spare parts reliably and at the right time.

yoursJürgen Duschnerhead of procurement and Logistics

editorialJürgen Duschner

„Help us help you and inform usabout your plans“

Jürgen DuschnerHead of Procurement and Logistics

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Modern spare parts

management

prOCUrEMEnT & LOgISTICS

In 2018 Deutsche Plasser dispatched almost 300,000 spare parts.

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The aim that guides our efforts is clear: “We want to have the right spare parts available in the right quantity at the right time”, says

Jürgen Duschner, head of procurement & Logistics. as easy as this may sound, the imple-mentation is a complex matter. There are many factors at play, and their requirements need to be co-ordinated as perfectly as possible.

Inventory analysisWe started with taking an accurate inventory of our stock levels and analysing them. The purpose was to gain a comprehensive and accurate overview of the spare parts in stock and to learn lessons for future strategies in this area.

The picture that presented itself was varied. We were able to identify a number of slow movers, i.e. parts that had been stored for many years but for which there was no longer a demand. We sold these off or returned them to our suppliers. For other parts we realised that they were no longer usable, e.g. due to the rubber having become brittle. These parts were discarded.

We also paid special attention to avoiding duplicated storekeeping of spare parts. There should only be one clearly defined space for each spare part, and that should be where the part is needed most or where it is most easily accessible.

Furthermore, we replaced some spare parts with up-to-date alternatives and reviewed the safety stock. Depending on the result, the latter was increased or reduced, as re-quired. This is nothing unusual: technological development progresses and so changes the requirements for spare parts.

Last but not least, we introduced spare parts in our range that we have not had in stock previously but for which there is an increase in demand. The aim here, too, is to ensure as short delivery times as possible.

Assessment of spare parts requirement

In an ideal-case scenario, each spare part required by a customer should be available precisely when the customer needs it – and in the required quantity.

Bearing in mind that we have over 13,000 different parts stocked in our Munich warehouse, this ideal-case scenario is difficult to achieve in practice. however, in order to get to this ideal as closely as possible, our staff are continuously analysing our custo-mers’ spare parts requirements. The figures are then compared with previous years, resulting in a realistic estimate, based on ex-perience, of the typical annual requirement for each spare part. We not only carry out this analysis for particular spare parts but for each one, i.e. more than 13,000 times a year.

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Over the last months we have started to review our processes and optimise them where possible. Particular attention is dedicated to spare parts management.

“We want to supply your necessary spare parts reliably

and at the right time.”

Jürgen DuschnerHead of Procurement and Logistics

„Deutsche Plasser stocks thousands of spare parts.

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Availability and economic efficiency

Like any other company, Deutsche plasser always strives to be as economically efficient as possible. not only does this benefit us but also our customers. Therefore, a specific target for our procurement department is to ensure economically efficient warehousing.This target results in quantities being specified for each spare part, taking into consideration the requirement assessment mentioned above. If, for instance, of a type of pump no more than three per year are required by cus-tomers over a period of several years, it makes business and logistical sense to have no more than three pumps in stock at one time.

Unexpected high demandDespite careful planning it may happen oc-casionally that there is a sharp, sudden and unexpected increase in demand for a specific spare part. To come back to the pumps from the example above: we have had situations where more than three of these pumps were

ordered at short notice. as we had only three in stock – based on our considerations – there were delays in delivery, also due to the fact that we depend to a certain extent on our suppliers and their lead times.

New machine, new spare parts

as mentioned above, technological progress changes the demands on warehousing; but new machines, too, involve many new spare parts. particularly machines that have not been deployed in our market previously will sometimes require completely different spare parts from the ones we keep in stock. In or-der to guarantee the operation and availability of these new machines, we will have to res-pond and adjust our stock levels accordingly.

More informationSpare parts management thus poses very complex challenges. The members of staff in charge have to try and find the best solutions, taking into consideration the requirements of

Deutsche Plasser hat set the course towards a modern spare parts management.

“It is quite simple: Information is the greatest asset for our spare parts management. The earlier and more

accurately we know about the maintenance schedules of our customers, the better we can prepare and ensure that

the right parts are available at the right time.”

Jürgen DuschnerHead of Procurement and Logistics

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customers and suppliers, as well as inter-nal contacts, such as our sales department and the Leverkusen-Opladen maintenance workshop.The processes already work well with our internal partners. They make an essential contribution to the success of our spare parts management.

With regard to the external business partners, Jürgen Duschner has a clear vision of what is most helpful for his department and there-fore also for our customers: “It’s simple –

information. The earlier and more accurately we know about the maintenance schedules of our customers, the better we can prepare and ensure that the right parts are available at the right time.” We are currently reviewing the relevant processes and will adapt them, if necessary.

24/7 serviceFor customers who want additional safe- guards we offer a powerful solution: our 24/7 service offering. In close co-operation with our customers we develop an individual service offering that can also incorporate the supply of spare parts. The better we know about operational planning and the intended servicing measures, the easier it is for us to stock up on the appropriate spare parts in good time – exclusively for a specific customer.

Predictive MaintenanceThere is also a great potential for spare parts management in predictive maintenance. The more data can be collected and analysed

on certain machines, the better we can assess the typical service life of a spare part. Combined with close sharing of information with customers and suppliers this will help us make ever more accurate predictions about our stock-keeping requirements and thus get even closer to our goal: availability of the right spare parts in the right quantity at the right time.

Spare parts are dispatched as swiftly as possible.

!Procurement and Logistics

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new ways of training

service engineers

SErVICE

The requirements for our sector are becoming more and more demanding. Machines are becoming more powerful and are being equipped with new functions. While they will often become more

user-friendly, their maintenance will get more diverse. Whereas it used to be mainly mechanical, hydraulic and pneumatic

functionality, electronics, digitalisation and connectivity are becoming increasingly important nowadays.

the 3D taMPIng sIMUlators are an essential part of the training.

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This development is also reflected in the requirements for machine servi-cing. Service engineers will need to have an ever increasing knowledge,

which they have to continuously expand and update in order to be able to perform the best possible service on machines.To meet this requirement, last year plasser & Theurer launched an initiative for training qua-lified personnel with a technical background for one year so that at the end of their training they are able to reliably and independently carry out servicing work on track construc-tion machines.

Deutsche plasser took this opportunity to send one of its new members of staff, aurel Zoepnek Twardowski from Mexico, to take part in this training programme, which started in november 2018.

Training at PMC Rail International Academy

The training for altogether eleven future service engineers is delivered by pMC rail International academy, previously located in Bingen am rhein and since March 2019 at their new location in Leverkusen. pMC rail was chosen as the training provider because their trainers not only have excellent know-ledge of the theoretical foundations but also comprehensive practical experience in ope-ration and servicing, especially of machines by plasser & Theurer.

antonio Intini, Managing Director of pMC rail, states the aim of this training programme as

follows: “We want to provide needs-based and high-quality training and ensure we have a young generation of highly qualified service engineers for the future.”

Selection of the participantsThe companies taking part in this project, such as Deutsche plasser, selected their participants themselves. The selection was based on conditions that were agreed in advance: the candidates should have a degree in a technical subject or relevant pro-fessional experience in technical professions.a further condition was the willingness of the participants to learn so that they would be able to cope well with the scope of the course content and the tight schedule. In addition, good knowledge of English was a requirement as the courses are taught in English.

English as the language of instruction

English was chosen as the language of instruction as the participants come from five countries speaking different languages. In addition, the non-german speakers have regular german lessons, so they have at least some basic knowledge of the language.

Theoretical & practical training

Practical training sessions on the track complement the theoretical training.

“Deutsche Plasser places great importance on highly-qualified service

engineers. Therefore, this training programme with a well-balanced

combination of theory and practice was very attractive for us. We very much look

forward to having Aurel Zoepnek on board as a service engineer.”

Robert Riquel StadtlanderSales Manager

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High-quality training

The curriculumWhen compiling the curriculum special attention was paid to covering all the require- ments that the tasks of a service engineer may entail. It comprises the complete servicing process, from systematic fault diagnosis and independent troubleshooting through to calibration and configuration of a machine. It was especially important to make sure that there was a healthy balance between theoretical and practical training.

The curriculum comprises systema-tically co-ordinated modules on the following subjects:• Operationalsafety• Permanentwaytechnology• Machinetechnology&machine components• Controltechnology• Measurementtechnologyandtest engineering, electrical engineering and electronics• Hydraulics

In the last quarter of their one-year trai-ning the future service engineers can spe-cialise in one particular area, if they wish, depending on their interests and particular strengths. possible specialist areas are tamping technology, heavy machinery en-gineering or special machines, such as the apT welding robot.

Training locationsThe bulk of the training takes place at the pMC rail training centre. having started off at the familiar location in Bingen am rhein, the training centre relocated to its new lo-cation Leverkusen in March 2019. There the fully equipped training rooms are used for the theoretical training, and practical parts of the training can be delivered on the various simulators.

These include the 09-3D and Unimat-3D tamping simulators as well as the simulators for p-IC, aLC, Drp, CWS and CMS. This provides near-practical experience for the future roles of the trainees.

The trainees also gain valuable practical experience on real machines.

The participants are already working on machines in their first projects.

Visit to our repair workshop in Munich.

Practical training on the simulators together with the trainers.

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part of the practical training also includes hands-on experience at plasser & Theurer in Linz and purkersdorf and at robel in Frei-lassing, but particularly at our sites in Munich and Leverkusen-Opladen. There the par-ticipants get directly acquainted with the machines and the practical requirements for service engineers.

Highly positive experienceThe training provider pMC rail and the companies involved are very happy with the progress of the trainees. The latter have turned out to be very inquisitive, eager to learn and committed. They are highly motiva-ted and appreciate the challenges posed to them within this training programme.

antonio Intini of pMC rail: “The participants have left a very positive impression. They show great commitment and are very enthu-siastic. Our trainers are very impressed with their progress in the theoretical and practical training.”

The participants are already working on machines in their first projects.

The use of various simulators provides practical training for the participants’ future roles.

Aurel Zoepnek TwardowskiOur trainee service engineer comes from Mexico and gra-duated from the renowned St. Blasien College in the Black Forest. He then did a degree in mechatronics at the Univer-sidad del Valle de México, followed by an engineering intern-ship in mechatronics at Plasser Mexicana in 2017.Aurel Zoepnek is fluent in three languages, i.e. German, Spanish and English.

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“We want to provide needs-based and high-quality training and ensure we have

a young generation of highly qualified service engineers for the future.”

Antonio IntiniManaging Director PMC Rail International Academy

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rEpaIr WOrKShOp

strong together

During the quiet winter months track construction machines are normally not in much use due to the wea-ther. The operating companies use

this time for maintenance and repairs; for our workshop in Munich this means intense activity as many work units are repaired and refurbished. In the first quarter of 2019 alone, no less than 60 tamping units went through our workshop and were sent back to the customer in as good as new condition.

OptimisationThis impressive number is not least the re-sult of a continuous effort of our workshop team to further optimise processes. This winter, headed up by Franjo Basic and Simon Seibert, the workshop areas were restruc- tured, resulting in significantly optimised paths. In doing so, space was made available for a new crane, which will contribute to shortening the throughput time of tamping units even further.

Test rig upgradeOur well-proven test rig for tamping units was updated and upgraded in its functions. It is now possible to increase the rotation speed

during squeezing. This enables an even more realistic simulation of the conditions of use of a tamping unit and allows us to assess its functionality more accurately than before.high-resolution, fixed thermal imaging came-ras provide precise temperature measure-ment of certain components. any anomalies occurring on a tamping unit can now be identified and rectified quickly.

new damping units, on which the tamping unit is positioned during the tests, reduce both vibration and noise emissions. This makes it possible to attribute any noise more accurately to the tamping unit and to determi-ne even more accurate measurement values.Furthermore, the duration of a test run could be reduced from eight to four hours. This not only increases the workshop capacity, but the workshop also becomes more flexible in responding to any peculiarities occurring during the test run.

High throughputThe impressive figure of 60 repaired tamping units in this winter season is not least the result of these changes, i.e. the optimised processes combined with the upgraded test rig.

Our Munich workshop has been busy over the winter months. Optimisation and an upgraded test rig allow for an even faster throughput and more realistic testing of tamping units than before.

Teamwork is of high importance in our workshop. Work is discussed in the group to achieve the best possible process.

“Our top priority is for the refurbished tamping unit to be of the same high

quality we are used to. To ensure this and improve it even further we are

constantly optimising our processes.“

Franjo Basic has been in charge of our Munich repair workshop since 2014.

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“The processing times depend on the con-dition of the specific tamping unit. It usually takes us around 8 weeks to refurbish a tamping unit”, says Franjo Basic, who mana-ges the repair workshop in Munich. Together with Simon Seibert, his deputy, he ensures that the tamping units are refurbished to the usual high quality standard of Deutsche plasser.

Strong leadership teamBoth men have long-standing experience and are highly qualified experts. Franjo Basic started at Deutsche plasser in 2002 as a CnC operator and then did a degree in mechanical engineering. Since his gradu-ation in 2014 he has been heading up the repair workshop in Munich.

after his training to become a construction mechanic and initial work experience, Simon Seibert joined Deutsche plasser in 2003. From 2006 to 2007 he qualified as a master metalworker. he has worked in many areas of our company and so was able to get to know all those areas that come in useful in his job today.In addition, Simon Seibert trained as an inter-national welding expert in 2015 and has since been in charge of welding in Munich. he is also the workshop’s key user for our materials management system and so contributes significantly to supporting the workshop pro-cesses with its software.

Continuous optimisationThe teamwork in the workshop is excellent. apart from a commitment to a highly moti-vated workforce and to quality and meeting deadlines, both place great emphasis on continuously optimising “their” workshop.“We don’t rest on our laurels and are not satisfied with what we have achieved. We will always try harder and continuously im-prove our processes to become even more efficient than our customers are already used to”, says Simon Seibert.

!Quality and optimisation

Our well-proven test rig for tamping units was updated and

upgraded in its functions.

Simon Seibert has been Deputy Head of our repair workshop since 2014.

The men heading up our repair workshop place great emphasis on a highly motivated workforce.

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Our customers‘ viewDieter Bauer,Project Manager at Hubert Gleisbau

„We have been working with Deutsche Plasser in Leverkusen-Opladen since day one. For us the work-shop is of crucial importance. Everything we need is available on site. For all the things we need on top of that we have access to a whole network from here. That the organisation has changed over the last year has not escaped us. You can see that from many work processes, which are now organised differently. I cannot assess what this means for the company internally, but as a customer I feel that they want to cater for our needs even more. And that is of course brilliant.”„

LEVErKUSEn-OpLaDEn MaInTEnanCE WOrKShOp

a busy winter followed by a busy summer

Things are going very well at the Leverkusen-Opladen maintenance workshop. The facility was working at full capacity throughout the winter. At the beginning of March, we can already see that there will be a lot to

do in the warm season, too. At the same time the implementation of digitalising the work processes is progressing well.

the new InforMatIon Corner on the shop floor of the Leverkusen-Opladen maintenance workshop. Initially still a “provisional” setup from a design perspec-tive, essential components of the “paperless workshop” are accommodated here: On the right the information board for current news and on the left the three terminals on which all the information for the next work step is called up and confirmed after completion.

Main-tenance

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In the last issue of update we announced that we were expecting an intense winter in the maintenance workshop. and this is exactly what happened. The shop floor

was practically full in the past months. It is now March 2019, and the machines that had arrived for an overhaul are nearly ready. In previous years, a little breathing space would follow this period of intense activity. This is no longer the case. The staff at the facility already know how much work is waiting for them up to September 2019.

perhaps even more welcome is that Work-shop Manager Sven peters has already been able to start planning for the winter season of 2019/20. The fact that we have been more proactive in approaching our customers and inviting them to plan longer term in co-opera-tion with us is taking effect.

From the paperless office to the paperless workshop

at the same time the digitalisation of our work processes is progressing well. We reported about the electronic information boards on the shop floor in the last issue of update. Our staff are now using these as a matter of course to keep up-to-date. In the next stage electronic terminals will be installed. From there staff will be able to directly access all

the information required for the next work step. The work sheets which were used previously will no longer be necessary. Staff will now complete a pDF sheet at the termi-nal and send this to management after the work has been completed.

With this change the management will always be up-to-date about the current situation in the workshop. In future, spot checks will be sufficient to check the work processes. On the other hand, the workshop staff will have the advantage of being able to work on a project uninterrupted and not have to switch from one project to another at short notice. For our customers, this means a further improvement in the quality of our work. The first stage of the “paperless workshop” project will be implemented in 2019. Further expansion stages will follow.

More capacity due to new members of staff

as a result of the full capacity but also with a view to being able to deal with orders at short notice quickly, we will employ four to six new members of staff this year.

Sven peters: “Last year we introduced new structures and a new organisation in the workshop. This winter has shown that this was the right way to go. now we will gradually be adding to our workforce and the infrastructure to make best use of these new structures. Why we do all this is clear: There is an ever increasing demand for our services.”

UnIMat 08-475/4s at the tenDer age of 25:

overhaul and comprehensive repair work starts now

The tamping machine 08-475/4S is just under 25 years young. The operating company has been maintaining it on a regular basis. Therefore, it is worth for the machine to now undergo a complete overhaul and even an upgrade.

this will be carried out at the leverkusen-opladen main- tenance workshop from March to May 2019:• Main inspection• painting both machine parts, including flame straightening of the trailer• renewal of electric lines to all consumers• renewal of switch, control and display elements• renewal of shoulder compactor and new positioning• Modification of measuring wheels to split design• Modification of cross beam guide (lining trolley) to linear guiding• repair of mechanical working parts (lifting-lining unit, slewing device, tamping units, etc.)• Installation of new aLC-Drp set

!Full capacity & digitalisation

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COUpLED DrIVIng anD WOrKIng

Pairing an existing machine with a new one

BAM Rail Infra has been operating a 09-32/4S Universal Tamping Machine for a while. Last year, the company purchased a

BDS 2000 Ballast Distribution System, which together with the tamping machine will form an MDZ (Mechanised Maintenance

Train) in future. The work on coupling the two machines together is carried out by Deutsche Plasser service engineers.

the BDs 2000 Ballast ManageMent systeM of BAM Rail Infra. In future, it will work in coupled operation with an Unimat 09-32/4S from the BAM fleet of machines. All work required will be carried out by Deutsche Plasser service engineers.

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BaM rail Infra is one of the leading track construction companies in the netherlands. The company has been working in co-operation with

Deutsche plasser for decades. Machines from BaM rail Infra can be seen regularly at our Leverkusen-Opladen maintenance plant, where they are serviced or modified. The latest joint project is the coupling of a Unimat 09-32/4S from the BaM machine fleet with a new BDS 2000 Ballast Distribution System purchased from plasser & Theurer.

Even greater efficiency with modern ballast management and

coupled operation

The BDS 2000 is a ballast management sys-tem of the latest design and was specifically developed for the requirements of BaM. The integrated hopper helps to reduce the new ballast requirement and thus the cost of ballast transport. as demonstrated in inves-tigations by the austrian railways ÖBB, this results in considerable savings. BaM rail Infra wanted to utilise these benefits, too. From the start, the idea was to couple the operation of the new BDS 2000 with an existing universal tamping machine. The main reason for this was the further efficiency and savings that would be achieved by the coupled operation as an MDZ.

Deutsche Plasser present during approval

The BDS 2000 was delivered to BaM rail Infra at the end of October 2018. Like with all machines that are deployed in the Deutsche plasser market, a Deutsche plasser service engineer was present for the approval of the new machine. For obvious reasons: That way we can familiarise ourselves with every machine we will have to service later on. In this case, Jochen Baumgarten took on this job. he, like all Deutsche plasser engineers looking after new machines in the Linz factory, was profes-sionally supported by Simon Stöbich from the approvals Centre at plasser & Theurer.

now the BDS 2000 is already in operation in the netherlands and the customer is very happy.

Preparations for coupled driving on 09-32/4S already completed

as the machine is equipped with an older p 700 control system, it was fitted with ad-ditional hardware and software components (Multiple Drive system) which are suitable for the communication with the latest control system of the BDS 2000, the pIC control. The necessary work turned out to be highly complex as the machine is working through one worksite after another and the upgrade work had to be performed “in the field”, at

short notice, in shift breaks and at suitable stabling sites. Even so, this work could be completed thanks to the flexibility of our service engineers Jochen Baumgarten, Mehmet Özdemir and richard grewe and thanks also to the excellent co-operation of BaM rail Infra.

Joint driving already put in practice

The project has reached a phase where the two machines can be driven in tandem in the netherlands. To be able to carry out the remaining work for coupled working, the approval procedure for the BDS 2000 will need to be completed and a date found and agreed when both machines can come to Leverkusen-Opladen.

We assume that this will happen in the course of this year. One thing is certain, though: the remaining work will also be carried out by Deutsche plasser service engineers. an employee from the plasser & Theurer Control Engineering department will also be present for professional support and to be prepared for all eventualities.

The Unimat 09-32/4S has been in operation at BAM Rail Infra for several years. Although it is equipped with an older-type control system it has been upgraded for coupled driving with the BDS 2000. The remaining modification work for coupled working will follow in the course of this year.

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SErVICES

Transparent and comprehensible

Product overviewThis section of the services catalogue gives a short overview of the products and services available. These include printed circuit boards, pendulums and aLCs, but also tam-ping units and upgrades/retrofits, such as the speed control or SmartaLC and Drp as a set or separately.

As of late, we have been offering a services catalogue to our customers and prospects which provides an overview of our services, including prices.

the catalogue is continuously expanded. the current version of april 2019 contains comprehensive information on the following services:•Maintenanceofferings•Machineupgrades/retrofits•chargerates

Our aim is to present our service offerings in a transparent and comprehensible manner to our customers. This enables them to carry out professional and reliable budget planning.Let’s have a closer look at these sections.

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Product detailsThe product details section forms the core of our services catalogue. here you can find details on the respective offerings with fixed or budget prices.

For example, the printed circuit boards are divided into four categories based on the respective sales price. Either a functional check or a repair is available for each category. The scope of work is clearly specified and includes an overview of prices. This scheme is also applied to other components.

Product details – terms and conditionsThis section provides a summary of the terms and conditions of our main-tenance offerings. This allows for a quick check of the conditions at which our offers can be used.

Product details – machine upgrades/retrofitsThe pages on the machine upgrades/retrofits, e.g. the SmartaLC with Drp as a set or separately, follow the same structure. They offer an overview of the options and provide a clear sum-mary of the benefits of an upgrade.

Product details – charge ratesThis section lists the charge rates and terms and conditions for assignments of our service engineers.

Product details – opladen maintenance workshopThe terms and conditions listed for our Leverkusen-Opladen maintenance workshop contain the charge rates for our staff, the washing bay as well as track rental.

Product details –tamping unitshere you can also find our well-known service packages for refurbishing tam-ping units. a table provides a simple overview of the scope of services and the terms and conditions for the four variants available.

Product details –service engineersa map provides a visual overview of the locations of our service engineers. In addition, you also find the contact details of our field staff here.

Certificatesan up-to-date overview of our cer-tifications completes our services catalogue.

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rhEIn-WUppEr’S nIghT OF TEChnOLOgy 2019

a whole night of accessible technology

Getting to know engineering jobs and flagship engineering companies. For many years, this has been on the agenda of the

Night of Technology. On 5th April 2019 this favourite with the audiences came to the Rhein-Wupper region for the first time.

And our Leverkusen-Opladen maintenance workshop was happy to open its doors to the public.

When do you get the opportunity to admire the massive track construction machines from a close distance and to receive expert information at the same time? The Night of Technology visitors were simply fascinated.

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Ralf Lange (right), Managing Director of Deutsche Plasser, and Sven Peters (left), Head of the Leverkusen-Opladen Maintenance Workshop, welcomed the visitors and presented a short overview of the company’s services.

The night of Technology was found-ed by the technical-scientific asso-ciations VDI (association of german Engineers) and VDE (association of

german Electrical Engineers) in 2009. Over 30,000 visitors have so far attended these events, making them real crowd pullers. This is no surprise, as the exciting mix of awe, par-ticipating, experimenting and understanding strikes a chord with the primarily young visitors.

But the night of Technology also offers clear benefits for the participating companies; they can showcase the technologies, processes and jobs that make their manufacturing so interesting and exciting.

A welcome from the Managing Director

at this year’s night of Technology on 5th april 2019, Deutsche plasser opened its doors at the Leverkusen-Opladen maintenance work-shop for the first time. Our Managing Director ralf Lange regarded this event a manage-ment issue and travelled there especially from Munich. he welcomed the visitors and introdu-ced our company. From there the visitors went down to the workshop, where Sven peters did a guided tour through the factory floor.

Fascinating machines

naturally, our visitors were fascinated by the size of our machines alone. Most of them had only seen track construction machines from a distance, whereas here they could go in-side some of the machines to have a look. Many visitors were equally astonished about

the numerous functions the machines can perform. Videos of different machine types showed how the machines are working on the track in practice.

The outdoor area turned into a place of action

a highlight was the workshop for control technology, which provided an interesting insight into the significance of these com-ponents. Visitors were able to see live how components are refurbished professionally and then tested on the test rig.

The demonstration of a working machine in the outdoor area completed the tour. The machine was a Unimat 09 4x4/4S, which was kindly provided by the Eiffage company at short notice. There was also the opportunity to talk to our experts and find out more about mechanised track construction and the jobs involved.

A demonstration in the outdoor area showed how track construction machines work in real life. Surely an unforgettable experience for many visitors.

“We were pleased about every one of our visitors since we are working and living in the same region. It was especially important to us to get to

know many young people and present Deutsche Plasser to them

as a potential employer. “

Sven PetersHead of maintenance workshop

Leverkusen-Opladen

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have you received our updated service catalogue?

If not, let us know and we will send you a copy!