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    BRITANNIA INDUSTRIES LTD

    Management Control System

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    Introduction

    Organizational Structure

    Strategies- Marketing, Operational and Financial

    Organizational Culture

    Control System-HR Policies

    Focus on Cost, Quality and Profitability

    Corporate Governance

    Board Committees

    Code of Conduct.

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    BRITANNIAESTABLISHED- 1892

    PRODUCT LINE- Biscuits, snacks, packed milk, cheese, butter, buttermilk andyogurt

    PLANTS - Kolkata, Mumbai, Delhi, and Chennai

    Market Leader- 38% share & Annual Sales Turnover Rs.4847 Crores

    Corporate Strategy- To lay the base to project our future as a successful'food' company, a company that provides high quality and tasty, yet healthyfoods and beverages.

    Vision - Every third person, in India, should be a Britannia consumer.

    Mission - To dominate the food and beverage market in India through aprofitable range of Tasty Yet Healthy products by making every Indian aBritannia consumer.

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    ORGANIZATIONAL STRUCTURE

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    STRATEGIES

    Marketing Strategies Target customers in each and every segment

    Customer-oriented approach

    New choices for consumers

    Operational Strategies Techniques like JIT ,TQM ,Kaizen implemented to enhance

    the quality of products. Investment in infrastructure

    Consolidating its manufacturing locations

    Improvement in efficiency and cost reduction

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    Financial strategy Financial businesses named Britannia finance & kotak

    Britannia are established.

    Sinking funds kept to meet the future uncertainties

    Long term capital needs met by preference shares mostly

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    ORGANIZATIONAL CULTUREBritina has a very Open and transparentculture

    Which Aims at Creating growth opportunities

    Decision making and ideal leadership isencouraged

    It Emphasizes on various functional training

    programs upgrading its employeees

    The main Focus is given on strongperformance and high results

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    The critical Leadership Behavior/ Skills that are desiredwhile hiring are:

    Integrity

    Team Orientation

    People Development

    Learning Orientation Customer Orientation

    Quality Orientation

    Drive for Results

    Entrepreneurial SpiritSystem and Process

    Orientation

    Communication

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    The talent search in Britannia has led to the following avenues(the recruitment and hiring is done from 3 different sources)

    1. From within: wer they look for Consistent excellentperformers.

    2. Management Trainee program : (it includes campus

    hiring and training programs etc..) it leads To building across-functional, cross-regional and cross-divisional skillsand competencies in the trainees who go through it.

    The ultimate objective is to build them into BusinessManagers of the future.

    1. Lateral hires: Hire on a lateral basis from the marketwith a view to bring in skills and competencies from thepremier companies.

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    FOCUS ON COST, QUALITY, PROFITABILITY

    1. Environment &Safety Environmental fuels like propane, LPG, PNG & biodiesel are used for

    baking purpose whenever available to reduce pollution. Safety Measure:- Implementation of fuel safety measures

    Creation of emergency control room

    2. Quality Standards

    Each year the companies quality standards are becoming morestringent.

    One of its contract packer- Sunandram Foods Pvt Lts at

    Guwahati(cakes) was awarded the Performance Excellence Trophy

    in manufacturing.

    3. Information Technology Continuous investment in IT to improve operational efficiency &

    productivity.

    Implementation of Business Intelligence System

    Coz of the adoption of consolidated core ERP infrastructure-there

    hve bn significant reductions in energy/ power consumption and

    enhanced efficiencies.

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    4. Energy Conservation

    Replacement Of Inefficient Motors In Circulating Fans Of Baking Ovens By EnergyEfficient Motors

    Installation Of Efficient Continuous Mixing System.

    Installation Of Roof Top Air Extractor (Operating Without Electricity). Installation Of CFL Lights Replacing Conventional Tube Lights.

    5. Technology absorption, adaptation & Innovation

    New pre-heating technology in baking process is being tested, which can increase

    plant output by 10%. Direct transfer of flour from flour mill to factory through pipe lines

    Packing machine speed enhancement has been effected through automation & servocontrolled motion.

    Benefit:

    Improved Productivity Reduction of Wastage

    Better Energy Utilization

    Process improvement.

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    6. Supply Chain Initiatives A study on optimizing supply chain efficiencies was undertaken with the

    support of KPMG

    identify and prioritize the key initiative to derive benefits out of efficient

    purchase of raw materials, manufacturing & distribution logistics &

    operational plan.

    As a result,

    Yielded a saving of Rs 202mn (partly because of opportunities identified

    in supply chain & partly from ongoing process improvement in

    business) Operating profit increased by 62%

    PAT increased by 30%

    Net sales increased by 22%

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    CORPORATE GOVERNANCE

    Board of Directors

    Head: Mr. Nusli N Wadia (Non-Ex. Chairman)

    3/4th of the Board Members are Non-Ex Directors.

    Board comprises 6 independent Directors.

    Maximum Gap between any 2 board meetings: 4months

    Audit Committee

    Role of audit-committee :

    Review of Internal Audit reports and Statutory Auditors report on FinancialStatements

    General interaction with Internal Auditors

    Review of Financial Statements

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    Internal Audit and Control

    The Companys internal control systems are commensurate with:

    Nature, Size and Complexities of the business

    Ensures proper safeguarding of assets

    Maintaining proper accounting records

    Remuneration Committee

    Broad terms of reference of the Remuneration

    Recommendations to the Board, of salary/perquisites

    To be responsible for the administration and superintendence of the

    ESOS

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    Share transfer & shareholders/investors grievance and

    ethics/compliance committee

    Approves and monitors transfers &transmission of securities.

    Looks into various issues relating to shareholders.

    Other Committees

    Investment Committee

    o Approves investments/divestments of the funds

    Nomination Committee

    o Appointment of the Managing Director

    INNOVATION COMMITTEE

    Address all matters relating to the Companys product

    Address technical development activities

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    RESPONSIBILITIESOF EMPLOYEES OF

    BRITANNIA

    Standards ofEthical Behavior

    ProtectingCorporate Assets

    Accuracy ofCompany Records

    and Reporting

    WORKPLACE

    RESPONSIBILITIES

    FairEmploymentPractices and

    Diversity

    Harassmentand

    Intimidation

    Drug-FreeWorkplace

    Safety in theWorkplace

    MaintainingDiscipline atworkplace

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    Gifts, Favors and Entertainment.

    Dealing with Third Parties

    Financial Reporting & Records

    Media, Publishing and Public Appearances

    Quality of Products & Services

    Fair Treatment

    REPRESENTING BRITANNIA TO CUSTOMERS & OTHER EXTERNAL CONSTITUENCIES

    PRIVACY /CONFIDENTIALITY

    Proprietary andConfidentialInformation

    Privacy ofCustomer

    Information andData Protection

    Privacy ofEmployee

    Information

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    CORPORATE SOCIAL RESPONSIBILITY

    National Interest

    Corporate Citizenship

    Working with Governments

    INVESTMENTSAND OUTSIDEACTIVITIES

    FinancialInterests

    Conflicts ofInterest

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