Management 371

Introduction

Objectives today

• Explain the purpose of the course and introduce the theme of this course--- leadership.

Announcement

• For next class bring book and must read p. 65-66 of text book. Generic actions options.

Basics

• Contacting me

• Books

Purpose of course

• Theme is leadership. OB is about people and the behavior of people in organizations. Leadership is changing. Moving away from the military model.

Learning goals

How does a class help one to be an effective leader?

Communication

Team skills

Starting to assess what you would do leadership situations.

Ultimately

• What is YOUR leadership style.

• How will you create change in organization and lead others to make those changes.

Content

• An effective leader needs to understand

• Groups

• What makes individuals tick—see subordinates as individuals with strengths and weaknesses.

• Effective interpersonal skills—communication, motivation, conflict management

Grading

• Two mid term exams

• One final exam. Content is creating change.

• Class participation (20% of the grade).

Questions??????

Pick a person you admire who is in a leadership position

• Real person: a former or current supervisor, a parent or family member (who supervises other workers), an athletic coach, a CEO of a firm.

• Fictional person; Movie, TV, Book.• Then based on their actions, fill in the Blanks• Leadership is ______ according to _____• What skills do they have that make them

effective leaders?

Pick Temp teams

• Pick a recorder speaker.

• Report back shared elements of leadership.

• Skills that make them effective leaders.

Human and Social Capital

• Human CapitalHuman Capital the productive potential of an individual’s knowledge and actions. Includes tech skills, decision making skills, personality, education.

• Social CapitalSocial Capital productive potential resulting from strong relationships, goodwill, trust, and cooperative effort. Work effectively with others so that others will work with you (takes social skills).

1-5

McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.

Skills Exhibited by an Effective Manager (Are they Human or Social

Capital?)

6) Provides feedback honestly and constructively

5) Facilitates work through team building, coaching, and support

4) Has technical and administrative expertise to answer organization-related questions

3) Plans and organizes for an orderly work flow

2) Encourages participation, upward communication, and suggestions

1) Clarifies goals and objectives for everyone involved

McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.

Skills Exhibited by an Effective Manager

11) Recognizes good performance with rewards and positive reinforcement

10) Empowers and delegates key duties to others while maintaining goal clarity and commitment

9) Applies reasonable pressure for goal accomplishment

8) Controls details without being overbearing

7) Keeps things moving by relying on schedules, deadlines, and helpful reminders

1-4

McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.

For next class read case p. 76

• What would you do and explain. Have 4 choices pick 1 option. ½ page. How does this fit with Generic actions on p 65-66. Which one most reflects your response?

Summary

• Comments share common elements

• Leadership Influencing employees to voluntarily pursue organizational goals

• Leadership style different ways to influence employees.

• How many different ways to influence?

• How do you determine which way is best?

Personal summary

• First intro to topic — we will come back to leadership style in greater detail.

• Secondly, intro to course — what to expect both content and process.