MANAGED SERVICE PROVIDERS REFERENCE GUIDE … · REFERENCE GUIDE What is UDP? Why is UDP different?...

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MANAGED SERVICE PROVIDERS REFERENCE GUIDE next generation architecture created to safeguard in virtual & physical environments to deliver comprehensive

Transcript of MANAGED SERVICE PROVIDERS REFERENCE GUIDE … · REFERENCE GUIDE What is UDP? Why is UDP different?...

MANAGED SERVICE PROVIDERS

REFERENCE GUIDE

next generation architecture created to safeguard

in virtual & physical environments to deliver comprehensive

REFERENCE GUIDE

What is UDP?

Why is UDP different?

Backup and recovery software. arcserve UDP is the first solution to combine industry-proven tape and disk

backup, replication, high availability and true global de-duplication all from a single easy to use console.

replication

high availability

virtualization

physical

tape

image backup

cloud

services platform

Unified Console

• manage virtual and physical backup

and disaster recovery from one console

• enterprise level functionality, proven file based

tape backup, proven image based disk backup

from one console

• full application aware Replication and High

Availability integrated with backup and all from

one console

Easy to Use

• a unified User Interface provides ease of use

and deployment

• simple, task based work flow improves

operational ease of use, reduces complexity

and improves operational efficiency

Assured Recovery

• automated disaster recovery testing of business

critical systems, applications and data

• disaster recovery testing without downtime and

with no impact production systems

Multi-site friendly

• true global deduplication and remote

management

• service oriented reporting tools

REFERENCE GUIDE

What features are included?

Product Features Standard Advanced Premium Premium Plus

Image-Based protection

Windows & Linux OS ✓ ✓ ✓ ✓Source Side Global Deduplication ✓ ✓ ✓ ✓Integrated Replication (RPS) of Image Backups ✓ ✓ ✓ ✓Microsoft Exchange & Microsoft SQL Server Support ✓ ✓ ✓Unified Management Console ✓ ✓ ✓ ✓Host Based Agentless Backup for VMware & Hyper-V* ✓ ✓ ✓ ✓Local & Remote Virtual Standby ✓ ✓ ✓ ✓Tape Migration of arcserve UDP Image Backups (Basic Tape) ✓ ✓ ✓ ✓File-Based protection

Broad Platform support (arcserve Backup Options & Agents) Forfull list of supported platforms & applications consultCompatibility Matrix

✓ ✓

NDMP NAS Support ✓ ✓Shared SAN Connected Tape Library ✓ ✓Hardware Snapshot Support ✓ ✓Multiple Drive Tape Library Support ✓ ✓Real-time Replication & High Availability-Based Protection

File Only host-based Replication for Windows ✓ ✓Application Aware Replication with Broad Platform Supportfor Full list of supported platforms & applications consultCompatibility Matrix

Offsite High Availability ✓

REFERENCE GUIDE

Which solutions does UDP replace?

How does licensing work?In a word…simply. UDP can be purchased either “per socket” (physical CPUs) or “per TB”.

And it is very competitively priced…request a comparative quote from your Reseller/Partner today.

Versions Includes Licensing Options

Per TB Per Socket Per Workstation

Standard• UDP File Server Protection• Basic Tape

✔ ✔ N/A

Advanced• All UDP Components• Basic Tape

✔ ✔ N/A

Premium • All UDP Components• Advanced Tape

✔ ✔ N/A

Premium Plus• All UDP Components• Premium Tape• Premium HA

✔ ✔ N/A

Workstation• UDP Windows

Workstation Protection• Basic Tape

N/A N/A ✔

REFERENCE GUIDE

Who can help me with a customer?

South Region

Customer Support

Steve Robinson

07841 145 571

[email protected]

Andrzej Jasnikowski

07919 298 614

[email protected]

Michael Gomez

01753 241 424

[email protected]

Partner Support

Elijah Johnson (EJ)

07887 822 013

[email protected]

UK & Ireland

Partner Support

Sineaid Hutton

01753 242 787

[email protected]

Chris Watson

020 8962 2538

[email protected]

Louis Cadier

07917 720 957

[email protected]

North Region & Ireland

Customer Support

Richard Massey

07823 536 016

[email protected]

Jag Deol

07825 035 777

[email protected]

Will Mitchell

01753 241 453

[email protected]

Partner Support

Kate Stevenson-Black

07843 367 250

[email protected]

David Ryan

+353 (0)94 937 4055

[email protected]