www.makingitpersonal.org.uk Nick JeansSero Consulting Ltd

Making IT Personal:

Joining the DOTs

 

The problem• People unaware of how digital technology

might help them• Non-users becoming more entrenched

DOT: Digital Outreach Trainer• NOT an IT expert• Good at figuring out technical issues • Gets asked for help with technologies• Can find what they want on the web• Responds to how others want to use

technology

The DOT Scheme

Formalises and gives credit for what people already do

Provides an infrastructure and a website which offers:• guidance from a personal eMentor• Peer support network• Reviews by DOTs - websites + applications• How-to software guides • Diary for recording what the DOT does• Learning opportunities• OCN qualification (level 2/3)• something to add to CV + support job applications

The DOT journey

The support network

Various levels of support:• Sheffield College supports the eMentors • The eMentors support the DOTs• DOTs/eMentors support each other 

 Easy to volunteer•  No commitment to set time / place• Simply sign up atwww.makingitpersonal.org.uk

The diary

DOTs use the diary to record:• The help they give to others• Their own learning

The diary forms evidence for:• Approved status• The OCN qualification

Impact

500 DOTs helping approx10 people eachProgression for DOTsGame2Engage: mainstream students helping those with special needs at the Sheffield CollegeRefugee Supportto contact dispersed family + friends, find work / accommodation,feel part of host community

DOT interviews

DOT activity

Questions?

Please contact me atNick.Jeans@sero.co.uk

Or see for yourself at:www.makingITpersonal.org.uk and www.makingITpersonal.eu