Making Video Pervasive

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Making Video PervasiveRich Grace, Senior Manager, TSEC

Tim Markey, Director of Global Advanced Services for Business Video

San Jose

Oslo

London

Reston

New York

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San Jose

Singapore

Reston

Complete

In progress

Awaiting space

Demo sites Steve

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San Jose, Singapore, Bedfont Lakes, New York, Boxborough, Chicago, Richardson, Herndon, Atlanta,

Sydney, Seoul, Toronto, Milan, Eschborn, Tokyo, Bangalore, Hong Kong , Beijing, Paris, London,

Amsterdam

Englewood, Raleigh, Montreal, Malvern, Galway, Vienna, Hamburg, Dusseldorf, Copenhagen, Rolle,

Dubai, Sao Paulo, Johannesburg, Melbourne, Mumbai

BVDC

1 hour briefing

CXO audience

Strategic or

tactical nature

– opens up

possibilities

TSEC

0.5 – 1 day

briefing

Tactical nature

(operational, next

quarter’s

business)

Senior

management

through technical

audience

EBC

0.5 – 2 days

broad Cisco

briefings

Executive

audience

Strategic nature

Typically not

dominated by

TBC

0.5 day briefing

Technical

audience

Tactical nature

CPOC

3-5 day

hands-on

customer

engagemen

ts

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TelePresence

specific deep-

dive with some

UC

dominated by

TelePresence CBC

0.5 – 1 days

broad Cisco

briefings

Senior

management

audience

Strategic/tactic

al nature

May be

dominated by

TelePresence

Tactical nature

UC focused

ts

Operational

(closes

deals)

Technical

audience

Detailed

configuratio

n testing

Impact on

network

EBC Executive Briefing Centre

CBC Customer Briefing Centre

TBC Technical Briefing Centre

BVDC Business Video Demo Centre

TSEC TelePresence Solutions Experience Centre

CPOC Customer Proof Of Concept

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• Just contact your Telepresence Video Sales Specialist (TVSS).

• Let us know what you are trying to accomplish

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• Pick some dates for the event

Expand Your Video

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Expand Your Video Deployment

People

� Lack of Executive sponsor and/or Video Champions

� Limited video application and capabilities awareness

� Complexity overshadows usability

� Solutions fail to meet business requirements

� Inefficient end user processes

� Ability to measure tangible benefits and ROI

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� Network performance issues

� System stability

� Interoperability and expansion challenges

� Room layout and designTechnology

Process

� Ability to measure tangible benefits and ROI

� Ineffective support processes

� How video is incorporated into unified communications

People

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Process Technology

Success is avoiding the pitfalls, and delivering an “eco-system” built

on a balanced foundation.

• Discovery Workshops

• Strategy and Business Justification

• Architecture

• Usage & Adoption (Champions)

We bring a “holistic” balanced approach to our service model.

People

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• Usage & Adoption (Champions)

• OptimizationProcess Technology

Discovery

Strategy &

Architecture

Transform, Measure, Grow

Your Business

� Simplified Self Serviceenabled environments

� Standardized, Interoperable technology platforms

� Flexibility: Their Meetings – Their Way

� Unified Communications Tools Convergence

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The corporate workforce of the future demands a workplace of the future optimized

for the Human Network with video everywhere for everyone.

EDUCATION – teachers to students from remote to remote locations

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CORPORATE IT - development teams effectively utilize “Agile” development without geographic colocation

People must be at the center of your solution.

� Educate and Train… Organize support processes to provide tools and support users through the change curve.

� Rewardearly adopters and successful users and LOBS. Showcase their results publicly.

� Keep it simple but think holistically. Policies matter. Provide

� Educate and Train… Organize support processes to provide tools and support users through the change curve.

� Rewardearly adopters and successful users and LOBS. Showcase their results publicly.

� Keep it simple but think holistically. Policies matter. Provide

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� Keep it simple but think holistically. Policies matter. Provide choices but you must also.

Reduce travel budgets

Implement HR policies requiring the use of video.

� Monitor, Measure and Report on successes & opportunities. Change when necessary.

� Keep it simple but think holistically. Policies matter. Provide choices but you must also.

Reduce travel budgets

Implement HR policies requiring the use of video.

� Monitor, Measure and Report on successes & opportunities. Change when necessary.

Video“Silo”

PervasiveVideo

Point to Point

Fixed Room and

Location

Many to Many

Any Device

Anywhere

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Connecting Rooms

Communicate

Internally

Largely Proprietary

Connecting People

Collaborate Globally

Across Organisations

Open Standard and

Interoperability

Thank you.Thank you.