Making Social Customer Care, Great Marketing with HP, Honeywell, & ALEX AND ANI
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Transcript of Making Social Customer Care, Great Marketing with HP, Honeywell, & ALEX AND ANI
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Making Social Customer Care, Great Marketing with HP, Honeywell & Alex and Ani Waladeen Norwood, HP Dane Hartzell, Honeywell Jessica Woodbury, ALEX AND ANI Dr. Natalie Petouhoff, Constellation Research
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Dr. Natalie Petouhoff Constellation Research Vice President and Principal Analyst @drnatalie
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Goals – Presentation Overview
Hear from HP, Honeywell and ALEX AND ANI on how they got started with social
customer service.
Discover how HP, Honeywell and ALEX
AND ANI gained support for their efforts.
Learn how HP, Honeywell and ALEX AND ANI capitalize on these interactions as
marketing opportunities.
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Waladeen Norwood HP Global Social Customer Care Manager @hpsupport
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Dane Hartzell Honeywell Global Director of Digital Marketing @ItsDane @Honeywell_Home
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Jessica Woodbury ALEX AND ANI Senior Manager, Social Media and Customer Engagement @alexandani
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Questions?
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