Making Sense of the Cloud
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Transcript of Making Sense of the Cloud
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800.800.4239 | CDW.com/peoplewhogetit
ENABLING THE CLOUD.
Carl Griffith, Managed Services Manager
Service Solutions, CDW
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ENABLING THE CLOUD
• Making Sense of the Cloud• Why do we need the Cloud?• Planning your Cloud Journey• Summary and Q&A
AGENDA
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MAKING SENSE OF THE CLOUD
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MAKING SENSE OF THE CLOUD
National Institute of Standards & Technology
• On-Demand Self-Service
• Broad Network Access
• Resource Pooling
• Rapid Elasticity
• Measured Service
CLOUD DEFINITION
References:http://csrc.nist.gov/groups/SNS/cloud-computing/
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MAKING SENSE OF THE CLOUD
CLOUD MODELS
Deployment Models Service Models
Private Cloud Infrastructure as a Service(IaaS)
Public Cloud Software as a Service(SaaS)
Platform as a Service(PaaS)
IT as a Service (ITaaS)
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Percentage of organizations implementing or maintaining cloud computing
Small business
Federal government
State & local government
HealthcareHigher
education K-12Medium business
Large business
21% 21% 37% 29% 23% 30% 34% 27%
“Understand your organization’s requirements and needs, and then take measured, quantifiable steps when implementing cloud computing.” – IT director/manager, medium business
Overall, what is the status of cloud computing within your organization?*
*Asked of all respondents (n=1,200)
• Large businesses and higher education institutions lead on cloud adoption
TRACKING POLL: INDUSTRY ADOPTION
MAKING SENSE OF THE CLOUD
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MAKING SENSE OF THE CLOUD
TRACKING POLL: KEY FINDINGS• While many organizations are using cloud-based applications, few have a
formal adoption strategy for cloud computing:• 84% of IT managers say their organization employs at least one cloud application• However, when asked the status of cloud computing within their organization, just over a quarter
defined themselves as “cloud users*,” saying they were implementing or maintaining the technology
• Only 38% say their organization has a written strategic plan for cloud adoption
• Security of data in the cloud is a top concern, but not addressed consistently:• Both cloud users* and non-users** say security concerns are holding them back from further
adoption• Even cloud users* are missing key opportunities to secure data in the cloud
• IT managers anticipate spending no more than one-third of their IT budget on cloud computing within five years:• Current cloud users* predict one-third (34%) of their 2016 IT budget will be spent on cloud resources
and applications• Five years from now, those not currently in the cloud project they will spend slightly more than one
quarter (28%) of their budget on cloud
DOWNLOAD THE COMPLETE REPORT:CDW.COM/CLOUD
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WHY DO WE NEED THE CLOUD?
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WHY DO WE NEED THE CLOUD?
• The story of a cable…
A VISUAL REPRESENTATION…
From ad hoc and inconsistent…
…to structured, but siloed, complicated
and costly…
…to simple, optimized and automated
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WHY DO WE NEED THE CLOUD?
DATA CENTER COMPLEXITY IS INCREASING
Storage Controller A
Storage Controller B
SAN Switch A SAN Switch B
Hypervisor
SharePoint
Windows
MySQL
Linux
Exchange
WindowsVM Tools VM Tools VM Tools
Network Card HBAsBMC OOBBIOS
Core A Core B
• Everything needs updates• Applications• Operating Systems• Virtual Machine Software• Virtual Machine Hardware• Server Hardware• Storage Hardware• Network Hardware
• The number of hosts also contributes to data center complexity
• Various update tools exist, but updates have to be validated and coordinated
• If it ain’t broke, why fix it?
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MOVING TO THE CLOUD…
Strategy Generation» Develop an overall IT strategy that is
organizationally aligned» Identify all those things that need to be
managed within IT» Develop a services strategy
- What services, who will consume, how to deliver etc.
Financial Management» Develop a process for IT to track the cost per
service
Service Portfolio Management» Define all IT delivered services that support the
business (current, and future)
IT as a Service
Customer Tools
Employee Tools
Data Warehouse
Research, Test & Dev.
…USUALLY MEANS REDEFINING IT
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DESIGNING YOUR IT STRATEGY
• Strategy Design» Focus on Business Outcomes» Identify and manage risks» Universal security and
resiliency» Design measurement methods
and metrics» Document and maintain your
“blueprints”» Develop the skills of your IT
staff to your new operation
IT Operations
Internal Universal Services (Security, Phone, Connectivity, etc.)
Marketing Services
Sales Services
HR Services
Finance Services
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• IT Governance is mandatory, ensuring cloud efficiency and stability
• Building Your Own Cloud may be:» More time-consuming» Heavy on scripting requirements» Costlier than an automated, integrated, validated solution
• Reality Check:» Building a private cloud amounts to becoming a cloud
provider» Competitors with private clouds will be able to deliver IT
services faster
THINGS TO CONSIDER
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PLANNING YOUR CLOUD JOURNEY
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PLANNING YOUR CLOUD JOURNEY
• Network Modernization» Core, Distribution, Workgroup» 10/40Gbps Consolidation» Edge Optimization» WiFi Optimization
• Management/Monitoring/Orchestration» Data Center
- Servers, Storage, Virtualization, Applications- Network, Internet, Remote Access
HOW
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PLANNING YOUR CLOUD JOURNEY
• IT Governance» ITIL/ Services Framework» Process, Process, Process
• Private Cloud Infrastructure» vBlock, FlexPod, CloudSystem, CloudBurst» Build your own Cloud (BYOC)
- VMware vCloud Director- System Center Virtual Machine Manager- Quest Cloud Automation Platform
• Security» Access, location, data transfer, encryption , off siting
HOW
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PLANNING YOUR CLOUD JOURNEY
1. Develop your Vision
2. Assess your IT Assets
3. Embrace IT Governance
4. Invest in Validated Architecture
5. Virtualize Everything
FIVE STEPS TO HELP YOU GET STARTED
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PLANNING YOUR CLOUD JOURNEY
• Work closely with key individuals to understand where they want to take your organization» Board of directors» Business leadership» Visionaries
• Build and propose an appropriate IT strategy
• Gain executive sponsorship• Commit to timeline• Execute
STEP 1: DEVELOP YOUR VISION
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PLANNING YOUR CLOUD JOURNEY
• Get control of IT spend by developing cost/app model for:− Hardware/Software− Maintenance− High availability and disaster recovery− Staffing
• Conduct full data center assessments:− Networking, security, server, storage, directory services etc.
• Evaluate IT skills via documented training plans and CPE process development
• Evaluate disaster readiness
STEP 2: ASSESS YOUR IT ASSETS
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PLANNING YOUR CLOUD JOURNEY
• In moving from data center to private cloud, focus on:− First: transition planning and management− Second: incident, change, problem, configuration and
release management− Third: availability, capacity, IT services continuity,
financial and service level management
• Turning Point: Invest or Outsource?− Understand your cost structure− Evaluate each provider’s strategy/offering− Discern how much infrastructure investment,
personnel training etc.
STEP 3: EMBRACE IT GOVERNANCE
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PLANNING YOUR CLOUD JOURNEY
• Establish Architectural Review Board (ARB)• Develop Enterprise Architecture that incorporates:
− Application− Data− Infrastructure− Process
• Procure private cloud integrated solutions• Establish capacity planning discipline:
− Understand current resource consumption− Use consumption model to predict additional capacity needs
STEP 4: INVEST IN VALIDATED ARCHITECTURE
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PLANNING YOUR CLOUD JOURNEY
• Establish a ‘Virtualize First’ server virtualization strategy• Deploy storage virtualization, buying storage based on:
» Tier» IOPS (I/Os per second)» De-duplication
• Implement client virtualization» Profile virtualization» Application virtualization» Desktop virtualization» Zero-configuration clients (‘cloud pc’)
STEP 5: VIRTUALIZE EVERYTHING
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PLANNING YOUR CLOUD JOURNEY
IT Governance Server Virtualization (VMware vSphere – 800+ VMs -61%
virtualized) Storage Virtualization (EMC V-Max – 1+ Petabytes) Client Virtualization (Citrix XenApp – 5,000+ users) Network Virtualization (vLANs, WAAS, OTV) SaaS for Taleo, Live Meeting, WebEx, Sales Collateral, etc.
CDW IT: CLOUD READY
• Blackberry – 1,600• iPhone – 566• Android – 250
• iPad – 300• Mac – 300
Endpoint devices at CDW:
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PLANNING YOUR CLOUD JOURNEY
CDW MANAGED SERVICES: CLOUD READYManaged Services (9 years+)
SaaS (7 years+)
IaaS (3 years+)Minneapolis
Madison
ChicagoIndianapolis
Cincinnati
Cleveland
WausauAppleton
MilwaukeeGrand Rapids
Detroit
Los Angeles
Dallas
New York Metro
Boston
Seattle
Orlando
San FranciscoDenver
Houston
Atlanta
Tampa
Washington D.C. Metro
Pittsburgh
AT National Travel Team
(Location Independent)
Minneapolis Data Center
& NOC
Madison Data Center &
NOC
AT National Traveling Team (Location Independent)
AT Engineers / Project Managers AT Data Center / NOCMap Key
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PLANNING YOUR CLOUD JOURNEY
PARTNER WITH A STRATEGIC PROVIDER
DeploymentModel
ServiceModel
MaturityLevel
Examples CDWOfferings
Private Cloud IaaS Emerging On/Off-Premise FlexPod, vBlock,
Matrix
✔
Public Cloud IaaS Emerging CDW M-IaaS,Terremark,
Amazon EC2
✔
Public Cloud SaaS Mature Office 365, WebEx
✔
Public Cloud PaaS Mature Microsoft Azure, force.com, Apple
App Store
*Future*
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PLANNING YOUR CLOUD JOURNEY
WE CAN HELP JUMPSTART YOUR JOURNEY
Plan & Design WorkshopsImplementationHealth Checks
Remote Managed ServicesRemote Backup Services
Hosted Enterprise Infrastructure
CDW Professional Services and Hosting & Managed Services
Whiteboard SessionsSolution Discussions
Assessments
CDW Specialists & Architects
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SUMMARY AND Q&A
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800.800.4239 | CDW.com/peoplewhogetit
Q&A
Carl Griffith Managed Services Manager, Service Solutions
CDW.COM/CLOUD