Making business out of a cost-reduction programme, by Manolo de la Fuente
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Making business out of a cost-reduction programme Post-Expo 2011 Manolo de la Fuente
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Making business out of a cost-reduction programme. Presentation at the Post-Expo 2011, by Manolo de la Fuente
Transcript of Making business out of a cost-reduction programme, by Manolo de la Fuente
Making business out of a cost-reduction programme
Post-Expo 2011Manolo de la Fuente
Agenda
● The challenge for PostNL
● The answer
● Off shoring Video Coding
● A new business model
The challenge
Declining mail volume PostNL in the Netherlands
2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 Q12010
The answer
Screw it, let’s do it
Hope for a disaster
Confront, don’t discuss
Off shoring Video Coding
Off shoring Video Coding: Results
Flexibility
The possibility toincrease or decrease dataentry capacity by more than
500% within 15 minutes
On time
12-second turn-aroundtime for video-encoded
mail piece
Cost savings
70% cost savingsper year
500 12 70
A new business model:
scanning and data entry
Can we help others, with our
expertise?
Areas where data entry take place
many flows
many formats
many points of entry
Level of
complexity
single flows
single formats
single points of entry Turn aroundtimeOff line Same day
ClaimsInvoices
Connotes
ArchivesBooks
SurveysX-ray
coding
Real time
Replyservices
Videocoding
