Making Better Mistakes Tomorrow
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Transcript of Making Better Mistakes Tomorrow
Our biggest difficulties in building software
stem from process and communication not the
technology itself.
What can you do today (or rather in 60 min
when this is over or on Monday when you’re
back at work) to make a difference?
What happens without WIP limits? • Trying to start new tasks instead of
tackling impediments/blockers. • Requirements can change when
the time to complete is longer so work may need to be thrown away or redone.
• Longer time to complete means longer time to receive feedback and iterate.
Scrum Your Life!
• Personal Kanban Board • Personal WIP • “To Do” lists • One for the week • One for the day • Backlog
Innovation is the driving force of the tech
industry. To boldly go where no man (or woman) has gone before.
Think about where you work. • What happens when someone
fails? • What happens when you don’t
agree with a coworker? with a manager? with the CEO? How do you act on this?
At Spotify, we endeavor to cultivate a “failure is okay” culture. ‣ We don’t want to create a culture
that incentivizes people to not be forthcoming or daring or brave. - Information gets hidden behind
inefficiencies! - We don’t want to impede innovation! - Encourage—reward, even—openness
and dissent.
When people aren’t afraid to fail, they’re willing to take risks
because they know the environment will be
supportive of them if it doesn’t go well.
Imagine this: it’s your first month on the job,
and you’ve just very publicly broken some firewall settings.
“Fist of Five” Voting ‣ Quick and informal ‣ “What’s one thing that could be
improved for next time?” - Specificity is key
‣ Press for constructive criticism (not just positive things, though that’s nice reinforcement too)
Loops at Spotify • Want feedback? Ask for it! • The more frequently you ask, the
less surprises there will be and the less intimidating it becomes.
“Have you given them that feedback?” • Again, when you make it part of the
culture/day-to-day, it feels less intimidating.