Make sure you have:• Your handwriting challenge sheet in front of you, AND• something to write with

Purposeful Leadership – Module 4 Leading Change (:60)

On headset with working mic No headset, using chat box

2

Leadershipand PersonalAccountability

Balancing structure

and freedom

Leading Change

CoachingOpportunities

Hard Conversations

Emotional Intelligence

They build on each other, ANDthey stand alone

Purposeful Leadership

3

• Use a Journey model/analogy for helping people move through the change process

• Identify different strategies to help people prepare for and manage change

Learning Objectives

4

• Who’s here and where are we going? (:10)

• Handwriting challenge and change curve model (:10)

• Breakout discussion (:15)

• Three sides of change (:05)

• Adapting to Journeys and GSLE (:15)

• Summary (:05)

Agenda

5

6

Once you are in your breakout room and the instructions slide is pushed out, you will see a menu like abovewhere you can navigate to a blank page and enter group discussionNotes. Use this same menu to go back and forth between the instructions slide and your “notes” page.

1. In your breakout group, …..

2. Read the quote and …..

3. Summarize your thoughts using …..

Breakout Discussion

Writing on whiteboard in breakout rooms

7

Click on the drop downmenu then pick the blank page you want to go to jot downthoughts/notes.

1. In your breakout group, …..

2. Read the quote and …..

3. Summarize your thoughts using …..

8

other

9

Round 1 Round 2

(type in the totalnumber of signatures)

Handwriting Challenge

10

How did it feel to use your opposite hand?(type in some responses below; as many as apply)

Handwriting Challenge

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The Volatile Marketplace

The Vision

Crisis

Denial

Resistance

Tryout

Commitment

Valleyof Despair!

Time

Per

form

ance

/Mor

ale/

Con

fiden

ce

Change Curve Effect

Current state

12

The Volatile Marketplace

The VisionCrisis

Critical mass

Denial

Resistance

Tryout

Commitment

Valleyof Despair!

Detractors

Champions

Time

Per

form

ance

/Mor

ale/

Con

fiden

ce

Change Curve Effect

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Change Curve EffectThe Volatile Marketplace

The Vision

Critical mass

Denial

Resistance

Tryout

Commitment

Valleyof Despair!

Detractors

Champions

Time

Per

form

ance

/Mor

ale/

Con

fiden

ce

“Min Specs” (Module 3)Give them the boundariesbut plenty of freedom

SupportiveConversations(empathy – Module 5)

Hard Conversationsat the “right” time (module 6)

Crisis

Current state

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Breakout Discussion

Use the change model as a frame to discuss where you are in one of the major initiatives going on at your council.

• Take :10 to discuss and summarize right on your whiteboard page

• Identify someone to summarize when you come back to the main room

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D V F > R(esistance)

1) Dissatisfaction with the Status Quo

2) Compelling Vision

3) Strong First Steps

x x

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The change to the new GSLE and use of Journeys has been challenging to some longtime, loyal volunteers. Given what we’ve discussed, what steps can Council staff and Volunteers take to help these volunteers adopt the GSLE principles, even if they don’t want to use the journeys?

• Take :10 to discuss

• Identify someone to summarize when you come back to the main room

Breakout Discussion

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1. Name the possible emotions that may be swirling about before going to the facts in your problem-solving meetings

“Listen everyone, I’m guessing we’re feeling everything from ___ to___ about this issue, let’s temper our reactions as we look at the data…”

2. Avoid labeling strong emotions as “good” or “bad”, but see them as a sign of investment (i.e., they still care, otherwise they would not react so emotionally)

Suggestions…

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Closing Thought…

All change occurs in the place of not-knowing. We are capable of learning new ways only when we give up the old ways. The ego is the part that believes it knows. When we are able to put aside our egos and give up believing that we know, we make space for our wise inner knowledge to emerge in the space created by our not-knowing.”

“The world is changing so rapidly that we must learn to hold ourselves in a place of ‘not-knowing,’ making a conscious choice to be flexible, open, curious, and inquiring, embracing that we do not and cannot know what the most effective action will be.

~ Kay Gilley, The Alchemy of Fear

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Questions/Observations?