Make it happen for victims of crime in Portugal
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Make it happen for victims of crime in Portugal
Supporting victims of crime in Latvia – incorporating EU dimension,
21-22 February 2013, Riga
Conference is organized within project “Support for Victims of Crime: Substantial or Nominal. Latvia and Beyond”. Project is financed by European Union#cietušiem // #victimslatvia // @providus
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The Portuguese Association for Victim Support:
• is a Charitable organisation;
• with the objective to inform, protect and support victims of crime;
• assisted by volunteers;
• provides free and confidential support in a personal, sensitive and professional way.
In brief words…
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APAV believes that the statute of the victim of
crime must be fully acknowledged, valued and
effective and works to achieve this goal in
Portugal and beyond.
Vision
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• To support victims of crime, their families and
friends by providing free and confidential quality
services and
• to contribute to the improvement of public, social
and private policies centered in the statute of the
victim.
Mission
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• Support victims of crime;
• Cooperate with all relevant entities and stakeholders;
• Promote social solidarity;
• Promote research on victim’s issues;
• Raise public awareness;
• Contribute to the adoption of laws, regulations and administrative
measures;
• Liaise with international organisations.
Aims
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• Since 2000 more than 123 000 cases supported
Average of more than 240 000 people
Support
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23.500 victims of crime, families and friends supported in 2012
This means, per week, the support to the following direct victims:
17 children and youngsters
139 adults
15 elderly people
Support
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Free, confidential, qualified and specialised support on
different and complementary levels:
• Emotional;
• Legal;
• Psychological;
• Social;
• Practical.
Support
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Specialised support in detail:
• Legal;
• Psychological;
• Social.
Support
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• 15 Local Victim Support Offices all over the Portuguese
territory;
• 2 shelters for battered women and children;
• 2 specialised schemes that support migrant victims of
crime and victims of racial or ethnical discrimination
Support
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• 1 immigrant support centre;
• a helpline;
• central services:
– 1 head office in Lisbon
– 1 regional office in Porto
– 1 regional office in Azores
Support
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Referral systems within this national support network with the:
• Public Security Police – pilot project in the Azores islands;
• Judiciary Police for the support to family and friends of
victims of murder;
• International Lesbian and Gay Association.
Support
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Quality Management System based in:
• concern to increase the quality of the support to victims;
• an initial focus on Training, Quality and Communication;
• the continuous professional development of its staff and volunteers.
Quality
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• promote a strong public awareness
• promote policy development on victims rights
• create and develop training programmes
• advocate on victims issues
• monitor the network’s procedures and practices
• provide technical and logistical support for the national
support network• enable communication, planning and performance assessment at a national level
Beyond the support
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APAV is also focused on:
• Prevention
• Training
• Awareness Raising
• Advocacy
• Policy development
• Networking
Beyond the support
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On prevention…• Complementary and essential area of action
• Based on training, information and awareness raising
• Targeted to
• 2012: more than 17.000 participants in 424 actions
Beyond the support
Professionals: health, education, police sectors
Children and youngsters
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On training…
• Certified Training Centre since 2003
• Aims to develop and improve skills of professionals dealing
directly and indirectly with victims of crime
Beyond the support
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On training…
• Targeted to professionals from:
• In 2012, more than:
500 training events
1.600 hours
20.000 participants
Beyond the support
• health care
• criminal justice
• internal affairs
• social services
• education sector
• civil society organisations
• victim support workers
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On raising awareness…
Beyond the support
“Until death
do us part”
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On raising awareness…
Beyond the support
“Abandoned”
“Financial
violence”
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On raising awareness…
Beyond the support
“Your safety is not a Game. Stay alert”
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On raising awareness…
Beyond the support
“Cut down on violence: who doesn’t respect you doesn’t deserve you”
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On advocacy and policy development…
• Decision makers
• National and international level
• Through formal and informal cooperation protocols
Beyond the support
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On networking…
Partnerships at a national level established with:
• Portuguese Government
• City Halls
• Civil Society Organisations
Beyond the support
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On networking…
Partnerships at an international level established with:
• Victim Support Europe
• European Forum for Restorative Justice
• World Society of Victimology
Beyond the support
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On networking…
• International Association for Volunteer Effort
• European Network Against Racism
• Fundamental Rights Platform
• Platform for International Cooperation on Undocumented
Migrants
Beyond the support
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Income
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Volunteers represent the strength behind APAV and are the
main reason for its success.
Different types of volunteers:
•Those who support directly the victim;
•Those who offer other services such as research, translation,
public relations, administration and healthcare;
•Pro Bono friends.
Volunteering
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Volunteering