Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory...

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Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting Reporting & Technology Retail & Point of Sale 10:00 AM – 11:00 AM Mountain Time, Friday 11:00 AM – 11:30 AM Mountain Time, Friday 11:30 AM – 12:00 PM Mountain Time, Friday www.gotomeeting.com /join questions: [email protected] Meet ID:486-323- 888 Phone: 641- 715-3210 Access: 486-323- 888 Meet ID: 971- 849-781 Phone: 309- 946-4588 Access: 971- 849-781 Make to Order/Stock Manufacturing Project Management & Project Costing Field Service & Depot Repair Customer Relationship – Service/RMA’s Meet ID: 885- 867-343 Phone: 207- 203-2018 Access: 885- 867-343 SAP Business One Affordable Power for Small & Mid Sized Businesses Manufacturing Distribution Services

Transcript of Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory...

Page 1: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

Distribution& Inventory Planning

Customer Relationship

- Sales

Finance

& Accounting

Reporting

& Technology

Retail &

Point of Sale

10:00 AM – 11:00 AM Mountain Time, Friday

11:00 AM – 11:30 AM

Mountain Time, Friday

11:30 AM – 12:00 PM

Mountain Time, Friday

www.gotomeeting.com/join

questions:

[email protected]

Meet ID:486-323-888

Phone: 641-715-3210

Access: 486-323-888

Meet ID: 971-849-781

Phone: 309-946-4588

Access: 971-849-781

Make to Order/StockManufacturing

Project Management & Project Costing

Field Service

& Depot Repair

Customer Relationship

– Service/RMA’s

Meet ID: 885-867-343

Phone: 207-203-2018

Access: 885-867-343

SAP Business OneAffordable Power

for Small & Mid Sized Businesses

Manufacturing

Distribution Services

Page 2: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

Agenda

A Day with OEC’s Retail Sales Department

Conclusion

SAP Business One

New Business System Objectives

Quick Recap of • Who we are• Functionality & Technology

If you have questions,

email:

[email protected]

Page 3: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

• Business – Grow Revenue & Profits– Maintain Operating Margins– Monitor Retail Sales in Real-Time

• Operations– Improve Auditing, Audit Trail– Improve Retail Efficiency– Decrease Errors – Integrate Marketing

• System– Manage One Integrated Application– Improve Inventory Visibility – Improve Access to Data – Business Alerts & Workflow

New Business System Objectives

Page 4: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

Who we are

SAP - Systems, Applications & Products– Largest Business Software Company – mySAP for Very Large Companies– SAP Business One for Smaller Companies

• Over 20,000 Companies run SAP Business One

Companies that run SAP are 32% more profitable

than those that don’t Stratascope Inc. Study

Page 5: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

One Application - One View

SAP Business One

SQL, .net, Web, Remote

Page 6: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

Agenda

A Day with OEC’s Retail Sales Department

Conclusion

SAP Business One

New Business System Objectives

Quick Recap of • Who we are• Functionality & Technology

If you have questions,

email:

[email protected]

Page 7: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

OEC - Office Equipment Corporation

• Sells Equipment to Businesses• SAP Business One manages their entire business

Sales, Sales, SalesHandles Sales at the Retail StoreWants to make sure the customer is served

Sophie:

Manager:Store ManagerTracks Retail Sales.Manages the Retail StoreTracks Shipments and Deliveries

Page 8: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

Login Ring Sales

A Day with Sophie in Retail Store Service

Registers sale to Loyalty Customer

Logs into the RegisterRegisters Cash Sale, Registers Pickup Sale

Quick, Intuitive Interface

Full Functionality

Integrates Marketing

Issues a Return and SaleCreates a Layaway OrderSells a Display item with a Discount

Integrates Retail/Wholesale

Operations

Process Returns &

Credits

ServicesWholesale Customer

RegisterLoyalty

Customer

Registers sale to Wholesale CustomerChecks inventory in another StoreCreates Drop ship from other Store

Page 9: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

A Day with the Retail Store Manager

Sets Discount Range to Minimize Errors

Does the Cash Count to confirm Accuracy

Reviews Layaway orders and emails Sophie to Follow up.

Reviews Drop Ship Orders and Delivers Them.

Reviews Sales by Sales Rep., Customer and Item Group

Improve Customer Satisfaction

Integrated Auditing and Audit Trail

Integrates Stores and Inventory Management Across Locations

Increased Visibility

TrainsNew

Employee

Does EndOf Day

Ships Drop Ship

Orders

Reviews Sales

Page 10: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

A Day in the Life of the Executive

Page 11: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

Agenda

A Day with OEC’s Retail Sales Department

Conclusion

SAP Business One

New Business System Objectives

Quick Recap of • Who we are • Functionality & Technology

If you have questions,

email:

[email protected]

Page 12: Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Make Every Customer a Best Run Business

The Best Run Businesses Run SAP

• Business – Grow Revenue & Profits– Maintain Operating Margins– Monitor Retail Sales in Real-Time

• Operations– Improve Auditing, Audit Trail– Improve Retail Efficiency– Decrease Errors – Integrate Marketing

• System– Manage One Integrated Application– Improve Inventory Visibility – Improve Access to Data – Business Alerts & Workflow

New Business System Objectives