Maintaining Culture Through Change Insights from …...Today's organisations are looking to achieve...
Transcript of Maintaining Culture Through Change Insights from …...Today's organisations are looking to achieve...
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Maintaining Culture Through ChangeInsights from Google Kim Wylie, Head of Change and Transformation, Google for Work
google.com/+KimWylieGoogle
@KHWylie #workhappy
uk.linkedin.com/in/kimwylie
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The world is changing
Self-Driving Cars Virtual Reality Wearable Tech Internet of Things Artificial Intelligence and Machine Learning
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Yesterday
Work is changingWork is changing
Project EverestCampaign City Ideas
TomorrowToday
GenY
GenX
BabyBoom
Vets
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Today's organisations are looking to achieve
Efficiency
Faster decision makingMore efficient operationsIncreased responsiveness
Innovation
Increased innovationNew products / services
New ways of doing things
Company-wide communications
Networked employeesKnowledge sharing
Collaboration
Attract talentEngage employees
Retain talent
Talent Management
Technology is the enabler of transformation and competitive advantage
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Typical reactions to change
The CriticWho opposes
The NavigatorWho is empowered
The VictimWho panics
The BystanderWho ignores
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Sneak peak into the Google for Work change and transformation methodology
Executive Sponsor
Executive Committee Google Guides Innovation
Council
User group analysis Transformation Labs
Communications Success storiesCommunities
TNA Training delivery Tips and tricks
Sponsorship
Org. Analysis + Transformation
Comms
Training
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Top tip: Engage your employees in projects and make change fun
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"You have to get culture right.""The story of innovation has not changed. It has always been a small team of people who have a new idea, typically not understood by people around them and their executives."
Eric Schmidt
Executive Chairman, Alphabet
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Insight #1: Hire for cultural fit
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Insight #2: Default to ‘open’
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Insight #3: Encourage innovation from everywhere
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Insight #4: Launch and iterate. Fail fast.
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Insight #5: Make every manager a great manager
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Insight #6: Create an environment where employees can thrive
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The journey to success will never be as you plan it to be
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How we overcame
If you give people freedom, they will amaze you. All you need to do is give them a little infrastructure and a lot of room to change the world. I think that holds true in any industry."
- Laszlo Bock Google’s SVP of People Operations
google.com/+KimWylieGoogle
@KHWylie #workhappy
uk.linkedin.com/in/kimwylie