MAIN HRM PPT

8/7/2019 MAIN HRM PPT

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Training & Development


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GROUP MEMBERSNames Roll no.

y Pratima surve 02y Ankita tayade 04y

Sneha dagde 32y Maya sapakal 34y Gayatri katkar 35y Sudha gupta 37y Dipali patil 52y Rashmi bhavsar 53 (L)y Uzmanaaz sheikh 55y Niral maisheri 57


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Training is the process of altering employeebehavior and attitudes in a way that increase theprobability of goal attainment.


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WHAT IS TRAINING ?y Training is an act of increasing knowledge and skills of

an employee for doing a particular job.

y Its purpose is to achieve a change in the behavior ofthose trained and to enable them to do their jobsbetter.


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WHAT IS DEVELOPMENT ?y Development means the growth of an employee in all

respects. It shapes attitudes.

y The term development is associated with the overallgrowth of the executives and managers.


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TRAINING & DEVELOPMENTy Training is concerned with

maintaining and improvingcurrent job performance. Thus,

it has a short term perspective.

y Training is job-centered innature.

y The role of trainer or supervisoris very important in training.

y Executive development seeks todevelop competence and skillsfor future performance. Thus, it

has a long- term perspective.

y Development is career-centeredin nature.

y All development is self-development. The executive hasto be internally motivated forself-development.


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INTRODUCTION OFRELIANCE BPOy

Reliance BPO, a premium business process outsourcing servicesprovider is part of the Reliance - Anil Dhirubhai Ambani (ADA) Group,one of the largest business houses of India.

Reliance BPO is a state-of-the-art service provider offering end-to-endsolutions focusing in the Telecom, BFSI, Utility and Entertainmentindustry verticals. Clients come to us for cost advantages but stay withus because of our quality. We have been consistently delivering qualityservices to our clients thereby generating unmatched business value toour customers through our centers of excellence. Our operatingphilosophy is to provide value added workflow solutions to our

customers utilizing the best of skill sets to ensure continuousimprovements in our service offerings.TheRBPO team consists of a 10000 strong workforce across multiplelocations having skills in project, process, technology & customerrelationship management. To ensure business continuity we have multiredundancy, robust technology and a strong disaster recovery site.


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APPROACHESOF TRAININGAND

DEVELOPMENTy Traditional approach

y The Modern approach


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IMPORTANCE OF TRAININGAND

DEVELOPMENT Optimum utilization of human resource Development of human resource Development of skills and employees

Team spirit Organization culture Organization climate Quality Healthy work environment

Health and safety Morale Image Profitability


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STAKEHOLDERS IN TRAINING

y The Organization

y The Trainee

y The Trainer


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TRAINING METHODSy On-the-job techniques

Apprenticeships

y Off-the-job techniques

Role playing and stimulation


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TRAININGPROCESSDetermine the mission of

the org

Job description

Training needs assessment

Decide most impobjective/priorities

Evaluate the curriculum

Evaluate the Result of

Training


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DEVELOPMENT PROCESSANALYSE

DESIGN

DEVELOP

EXECUTE

EVALUATE


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NEW ELECTRONIC TECHNOLOGIES IN

TRAININGAND DEVELOPMENT USED

BY RELIANCE BPOy Interactive computer video technology

y Broadcast television / cable television

y Computer aided instructiony Interactive video / interactive compute

y Tele conferencing


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TRAINING IN GLOBAL BUSINESS

WORLDy Culture Values and normsAttitude

Age, gender and professional status

o Language Spoken Unspoken

Social structure y Individualy Assumptiony Group


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CONCLUSION

y The potential need for practical training andinformation to support development effects across thereliance firm is very great. Many of people across thefirm are keen to acquire skills and knowledge to helpthem improve local living standards. It will be verydifficult to find adequate resources to respond to thisexplosion in demand for education and knowledge.

However the indications are that new techniques oftraining and communication currently becomingavailable from the spread of technology can be veryhelpful in improving the supply of education andinformation across the region.


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THANK YOU

MAIN HRM PPT

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