MAIN FEATURES PRODUCT SAFETY AND HEALTH STATEMENTS

MAIN FEATURES

PRODUCT SAFETY AND HEALTHSTATEMENTS

PACKAGE CONTENTS

DESCRIPTION OF TRANSMITTER PARTS

BUTTON FUNCTION

DESCRIPTION OF COLLAR/RECEIVERPARTS

BATTERY CHARGER

TESTING YOUR COLLARS

FITTING THE COLLAR ON THE DOG

CHARGING THE BATTERIES

RECEPTION

ACCESSORIES

BASIC MAINTENANCE

TROUBLE SHOOTING GUIDE

WARRANTY AND REPAIRINFORMATION

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CONTENTS

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Easy-to-use, ergonomic transmitter.

Rheostat dial allows for gradual increases instimulation intensity with no jumps betweenlevels (0-127).

Two-dog models allow the trainer to control twodifferent dogs from one transmitter without thehassle of handling unnecessary parts.

has a 3/4-milerange.

Stimulation type- Nick , Constant and non-stimulating pager/vibration.

uses a newLithium Polymer battery that provides a 2-hourrapid charge.

Fully Waterproof collar/receiver and transmitter.

No external antenna on the collar/receiver.

One-charger system allows the transmitter andreceiver(s) to be charged at the same time.

Over 8000 different identity codes to preventsignal match-up with other e-collars.

Easily visible blue LCD screen displays exactlevel of stimulation and can be seen in the dark orlow light conditions.

Three bar battery life indicator and LED coloredindicator to show remaining battery life.

MAIN FEATURES

MAIN FEATURES

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PRODUCT SAFETY AND HEALTH STATEMENTS

Proper e-collar useDogtra e-collars are intended for the sole purpose

of behavior modification of dogs. They are notintended for human use or use on other animals.Dogtra Company does not assume any liability forimproper use of the Dogtra e-collar.

Aggressive dogsDogtra does not recommend using the e-collar to

correct dogs that are aggressive towards other dogs orpeople. In many such cases the dog will associate thestimulation with the other dog or individual andbecome even more aggressive. Dog aggression is besttreated by a dog-training specialist.

Interference with other electronic devicesDogtra’s industry-leading technology filtering

system ensures minimal interference with otherelectronic devices (garage door openers, pacemakers,etc.). Our digital microprocessor offers thousands ofunique codes to eliminate frequency match-up withother Dogtra e-collars.

Inadvertent activationIf the constant button is held down for 12 seconds

or more the unit will automatically shut down. It willreactivate when the button is released.

PRODUCT SAFETY AND HEALTH STATEMENTS

Transmitter

Receiver (two collar receivers for two-dog models)

Battery charger and splitter cable

Test light

Owner’s manual

Carrying case

COLLARPACKAGE CONTENTS

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PACKAGE CONTENTS

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transmitter (1-dog)

Antenna

Battery ChargingReceptacle &Rubber Plug

PagerButton

ON/OFFSwitch

ON/OFFMagnetic Red Dot

LCDScreen

RheostatIntensity Dial

Indicator Light(LED Window)

“Nick” Button

“Constant” Button

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transmitter (2-dog)

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Transmitter Antenna

A short 2 antenna is supplied with the transmitter.

The antenna must be fastened to thetransmitter before using the unit.

Antenna

Nick/Cont.Toggle Switch

On/Off MagnaticRed Dot

Battery ChargingReceptacle &Rubber Plug

1st-dogPager(Brown Button)

2nd-dogPager(Orange Button)

ON/OFFSwitch

LCD Screen

RheostatIntensity Dial


1st-dogNick & Cont.

(Brown Button)

2nd-dogNick & Cont.

(Orange Button) Rheostat Intensity Dial

The Rheostat Intensity Dial is located on thetop of the transmitter: (0) being the lowest leveland (127) being the highest. The LCD screenshows the intensity level during operation.

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Care for LCD Transmitters in Cold Temperature

In cold temperatures (10 degrees F orbelow), the Liquid Crystal Display (LCD) onyour transmitter may be dim or slow to respond.Wait until the display becomes visible beforeselecting any training level.

Even though the LCD screen might be dim orslow to respond, when you push the Nick orConstant button, the transmitter will still functionproperly. In the occurrence of extremely coldweather, the LCD screen might take a moment torespond causing the Intensity level to freeze atthat current level. In this situation, if you turn theRheostat Intensity Dial, and the intensity level onthe screen does not increase, yet you emit anelectrical stimulation, the level will be inagreement with the new changed intensity level.

In this situation, it is ideal to either wait untilyour transmitter is back to working order beforeemitting a correction, or while holding theconstant button down slowly turn the RheostatIntensity Dial while watching your dog’sreaction. Do not turn the Rheostat Intensity Dialat a rapid increase because the collar/receiverwill emit a static correction based on the level ofthe Rheostat Intensity Dial, which might not becorrectly reflected on the LCD screen.

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LCD Screen

The LCD screen indicates the stimulationlevel (0-127) on the screen.

The LCD battery life indicator shows 3 barsat full charge, 2 bars at medium charge and 1 barwhen it needs to be charged. The battery lifeindicator only specifies the remaining charge foryour transmitter. To find the remaining chargefor your receiver, observe the LED on thecollar/receiver. When it emits a: (Green color =fully charged, Amber color = medium charge,Red color = needs charge).

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Transmitter Battery Charging Receptacle &Rubber Plug

Located on the backside of the transmitter,the charging receptacle is covered by a rubberplug. Insert one end of the battery charging cableinto the receptacle to charge the battery (SeeBattery Charging Procedure on page 27).

After charging is completed, close thereceptacle with its rubber plug to make sure dirtor water does not get inside.

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Transmitter Indicator Light (LED Window)

The transmitter LED indicator light is locatednear the Rheostat Intensity Dial. It will flash every4 seconds when the transmitter has been turnedon. The color of the light indicates the status ofbattery life. It flashes green when the battery isfully charged and turns to amber when the batteryis at medium charge. It is acceptable to chargeyour unit even at medium charge without anydamage incurred to your collar. When thetransmitter indicator emits a blinking red light, thebattery needs to be recharged.

(Green = full charge, Amber = mediumcharge, Red = needs charge).

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BUTTON FUNCTION

“Constant” Button

The “Constant” button is located on thebottom left. Pressing the “Constant” button givescontinuous stimulation as long as the button ispushed, for up to 12 seconds. If the button is notreleased after 12 seconds, the stimulation willautomatically turn off as a safety feature. Thecollar will be ready to be reactivated once thebutton has been released.

“Pager” Button

The pager button is located on the face of thetransmitter. Pressing it will give non-stimulatingvibration as long as the button is depressed, forup to 12 seconds.

Transmitter Power ON/OFF

The button on the right side of the transmitteris the “ON/OFF” button that activates thetransmitter and LCD screen only.

To turn the transmitter on, press the“ON/OFF” button on the right side until theLCD screen illuminates.

To turn the transmitter off, press the“ON/OFF” button on the right side of thetransmitter. When the LCD screen displays“OFF” release the button.

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BUTTON FUNCTION

The transmitter for the single dog unit has four buttons (one on theface of the transmitter, two on the left side andone on the right side).

BUTTON FUNCTION

Nick Pager

ON/OFFSwitch

Constant

(1-dog)

“Nick” Button

The “Nick” button is located on the top left.It is imprinted with the letter “N” for an easy,clear selection. When the “Nick” button ispushed the receiver emits a single, rapid pulse ofelectrical stimulation.

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BUTTON FUNCTION

desired stimulation based on the toggle switchsetting.

When either the orange or brown stimulationbutton is pressed and the toggle is set on “Nick”the receiver emits a single, rapid pulse ofelectrical stimulation.

When you press either the orange or brownstimulation button, and the toggle is set on“Constant”, the receiver emits a continuousstimulation as long as the button is pushed, for upto 12 seconds to the corresponding collar. If thebutton is not released after 12 seconds, thestimulation will automatically turn off as a safetyfeature. The collar will be ready to be reactivatedonce the button has been released.

“Pager” Button

The pager buttons are located on the face ofthe transmitter. The orange button correspondswith the orange receiver/collar and the brownwith the black receiver/collar. Pressing it willgive non-stimulating vibration as long as thebutton is depressed, for up to 12 seconds.

“Nick” & “Constant” Toggle Switch

Located on the face of the transmitter is atoggle switch. The toggle switch has

a setting for “Nick” and another forConstant . The color-coordinated buttons

(orange for the orange receiver/collar and brownfor the black receiver/collar) will implement the

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BUTTON FUNCTION

The two-dogunit has five buttons and a toggle switch on thetransmitter.

Two on the face of the transmitter, two onthe left side, and one on the right side.

(2-dog)

Nick/Cont.Toggle Switch

1st-dogPager(Brown Button)

2nd-dogPager(Orange Button)

ON/OFFSwitch

1st-dogNick & Cont.

(Brown Button)

2nd-dogNick & Cont.

(Orange Button)

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DESCRIPTION OF COLLAR / RECEIVER PARTS

Receiver ON/OFF Magnetic Red Dot

To activate the receiver/collar, place the reddot on the back of the transmitter to the red doton the collar/receiver. Hold the two red dotstogether for a moment until the LED light on thereceiver/collar comes on.

To deactivate the unit, repeat the sameprocedure holding the two red dots togethermomentarily. The LED light will turn red for abrief moment indicating that the collar/receiveris now shut off.

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On/Off Magnetic Red Dot

Battery ChargingReceptacleand Cover

Contact Points


Collar strap

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Receiver Battery Charging Receptacle & RubberPlug

On the inside of the collar receiver, next tothe collar strap, is a battery-charging receptaclewith a rubber plug.

Internal Antenna

All Dogtra E-collars have non-exposedantennas that are located inside thecollar/receiver.

Receiver Indicator Light (LED window)

Located on the front of the receiver/collar, theindicator light comes on and blinks once every 4seconds after the collar has been turned on. Thecolor of the LED indicates the battery life of thereceiver.

(Green = full charge, Amber = mediumcharge, Red = needs charge)

When the “Constant” button on thetransmitter is pushed, the collar indicator lightwill glow steadily (either green, amber, or redbased on the remaining battery life), as long asyou hold the button down, for up to 12 seconds.

When the “Nick” button is pushed, the lightcomes on for a fraction of a second.

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TESTING

1. To activate yourplace the red dot on the back of thetransmitter to the red dot on the collar/receiver. Hold the two red dots together fora moment until the green colored LEDindicator light comes on.

2. Place the Test light included in the packagecontents on the contact points as shownin the diagram.

TESTING YOUR

COLLARS

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BATTERY CHARGER

The battery charger and charging cablesallow you to charge both the transmitter andreceiver at the same time. The battery charger isdesigned for a 120-volt wall outlet. (European230-volt AC chargers and 10-volt field chargerfor Lithium-Polymer batteries for yourautomobile are also available.)

To use the battery charger for the two-dogunit, combine both sets of battery charging(splitter) cables as shown. This enables you tocharge the transmitter and both receivers at thesame time.

NOTE : Only use Dogtra-approved Lithium-Polymer Battery Chargers for your Dogtrae-collar. This will prevent any damage thatcan be incurred from attempting to use adifferent charger.

BATTERY CHARGERCharging Cable

120 voltCharger

Wall Outlet

Two-dog unit only

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The collar should be fitted so that theSurgical Stainless Steel contact points pressfirmly against the dog’s skin. You should beable to fit a finger in between the contact pointand your dog’s skin.

A loose fit can allow the collar to movearound on the dog’s neck. When this happens,the contact points may rub the skin and causeirritation. If the collar is too loose, electricalcontact will be inconsistent and yourcorrections will be inconsistent also.

Dogtra uses Surgical Stainless Steel contact

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TESTING

3. Turn the transmitter on by pressing the bluebutton on the right side of the transmitter untilthe LCD screen illuminates. The LCD screenshows the amount of battery life remainingand the LED blinks once every 4 seconds.

4. Watch the test light as you push the “Nick”button on the transmitter. It should light forjust a moment.

5. Watch the test light as you push the“Constant” button on the transmitter. It shouldlight for as long as the button is pressed.However, as a safety feature, thecollar/receiver will automatically shut offstimulation if the constant button is depressedfor 12 seconds or longer.

6. Turn the Rheostat Intensity Dial on thetransmitter clockwise and thencounterclockwise. The test light should glowbrighter with higher levels of stimulation anddimmer with lower levels. When you changethe intensity dial, the number on the LCDscreen will change as well.

7. Pressing the “Pager” button on the front of thetransmitter causes the collar to vibrate for upto 12 seconds. The collar will reactivate whenyou push the button again.

NOTE : The test light may not come on if theintensity level is set below level ten.

uses Lithium-Polymer batteries.

1. Charge the unit before using the unit for thefirst time.

2. Do not charge the batteries near anyflammable substances.

3. Fully charge the batteries if the unit is to bestored without use for a period of 3 months ormore.


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points and Anti-microbial plastic to protect thedog’s skin.

ATTENTION!Avoid having the dog wear the collar for

more than 8 hours out of every 24-hour period.Leaving the points on the same spot forextended periods of time can cause skinirritation. If the dog is to wear the e-collar forlong periods, occasionally reposition the collarso that the contact points are moved to adifferent spot on the dog’s neck.

INTENSITY SELECTIONThe

has a Rheostat Intensity Dial on the top of thetransmitter. (0 is the lowest and 127 is thehighest). Remember that you will need to adjustthe setting (upward or downward) depending onyour dog’s temperament and threshold forstimulation. Also, as the dog’s attitude changes,especially during times of increased excitementor distraction, you might need to adjust theintensity level.

NOTE : The stimulation intensity can beadjusted even while the stimulation is inuse.

Battery Charging Procedure

Note : The unit has a partial charge when itleaves the Dogtra facility, upon receipt ofthe collar, be sure to give it a full 2-hourinitial charge before the first use.

1. Attach the charging cables to both thetransmitter and receiver(s), as shown onpage 26.

2. Plug the charger into a 120-volt wall outletor, if using the accessory field charger, pluginto a cigarette lighter only for Lithium-Polymer battery. (Use a 230-volt European

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Recharge the unit if :

The indicator light on the collar is emitting ared color.

If the 3 bar indicator on the transmitter LCDshows just 1 bar.

The indicator light on the transmitter orreceiver will not come on.

The indicator light on the transmitter orreceiver comes on momentarily, but will notstay on when the “Constant” button is pushed.

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charger for Europe.) When properly pluggedin, all indicator lights should glow red. Duringthe charging process, the unit will shut off.Once the battery cable is unplugged from theunit after a full charge, you will need to turnthe unit on again before use.

3. The Lithium-Polymer battery is fully chargedwithin 2 hours. The lights will stay red duringthe charging process. The red light will changeinto a steady green light when the battery isfully charged. (When you disconnect thecharger after finishing the charge, you willneed to restart the units).

4. After charging, cover the battery chargingreceptacles with the rubber plugs on thetransmitter and receiver.

NOTE : Only use Dogtra-approved batteries,chargers, and accessories for yourDogtra e-collars. When a charger is notin use, disconnect it from thepower source.

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ACCESSORIES

The following items may be purchasedseparately by calling our customer service at(888) 811-9111. You may also browse theselection at shop.dogtra.com

European Charger

Designed for use with 230V AC electricaloutlets in Europe.

Field Auto Charger (for Lithium-Polymer Battery only)

Designed for use with the 10-volt cigarettelighter in your car.

ACCESSORIES

The collar has a range of 3/4-mile. Depending on theway you use your transmitter, the transmitterrange may vary.

Hold the transmitter away from your bodyand avoid touching the antenna, to get thegreatest range.

For maximum signal strength, keep your unitproperly charged.

Maximum Range

Typical Range

Minimum Range

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RECEPTION

RECEPTION

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TROUBLESHOOTING GUIDE

1. My dog is not reacting to the collar.- Make sure the receiver is turned on. Place

the two red dots together to activate thereceiver. Push the blue button on thetransmitter until it illuminates to activate thetransmitter.

- Be sure the collar strap is tight enough soboth contact points are touching the dog’sskin.

- The contact points may be too short for thedog. To place an order for longer contactsappropriate for your dog, please call(888) 811-9111. If you are already using the longest contactpoint available, you might need to trimdown the hair on the dog’s neck so bothcontact points are touching the dog’s skin.

- The intensity level may be too low for yourdog. Keep increasing the stimulation untilthe dog responds usually by neckmovement, head shaking, looking over hisshoulder, etc. (response may be very subtleso pay attention.)

TROUBLESHOOTING GUIDEBASIC MAINTENANCE

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BASIC MAINTENANCE

Be sure that the rubber charging plugs arealways secured when the collar is in use. If yourplugs break or are ripped, please contactCustomer Service at [email protected] or(888) 811-9111 to obtain replacements.

After each session, carefully inspect yourunit for any missing parts, or casing damage.Broken casings on either the receiver ortransmitter may affect the waterproof guaranteeof the unit. The transmitter antenna should besecured and tight for optimum performance.Rinse the unit after each session and clean offany dirt or debris.

Storage MaintenanceYour unit should be fully charged for 2

hours before extended storage. During storage,the unit should be charged every 3 months for2 hours, and once before the first use.

When traveling, try to store your units inroom or slightly warmer temperatures, do nottransport the unit exposed in extreme climates.

Troubleshooting:If you suspect your unit is malfunctioning

please refer to the “Troubleshooting Guide”before you send your unit in for service.

If you have any questions or concerns, youmay direct your inquiries to [email protected] orcall (888) 811-9111.

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4. My collars are not holding a charge.- The batteries might not be charged properly, or

the charger, splitter and the charging port needsto be looked at. If you suspect yourcharger/splitter is not functioning properlyplease contact Customer Service [email protected] or (888) 811-9111. You cansend in your charging units in to have us inspectthem.

- The charging pin may be damaged. Inside thecharging port, there is a metal pin that should bestanding straight up and stiff. If the pin iswobbling, broken or missing, you will need tosend the unit in to the Repair’s Dept. Thecharging port must be clean prior to charging,clean the dirt out with a cotton swab and somerubbing alcohol. If the dog is in salt-water, besure to rinse the receiver and charging port withclean water.

- For Dogtra units over two years old frompurchase date, batteries may be replaced whenhaving battery problems. You can replace themyourself by ordering parts from Dogtra.Damages incurred to the unit due to improperinstallation are not covered under any warranty.This is the only time customers should open theunit, any other unauthorized servicing ortampering of the unit voids your limited lifetimewarranty. If after batteries are replaced, and youstill are having problems with the unit, Dogtrastrongly recommends sending the unit in forinspection.

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2. The test light comes on, but I do not feelany stimulation.- Your tolerance may be higher than your

dogs, or your skin very thick, so you mayneed to try the unit on your fingertips wheresensitivity is higher. Be sure both contactpoints are touching your fingertips.

- The battery may be low, check the LEDlight for battery life.

- If you have a full charge, and you have doneall of the above, your unit may need to beserviced. Please contact Customer Serviceat [email protected] or (888) 811-9111.

3. The transmitter has no range, or stimulationis less when the dog is farther away.- The antenna(s) may be damaged. To order

parts please contact Customer Service at(888) 811-9111.

- The range indicated on the unit’s box is forflat terrain. Heavy brush, trees, hills ormoisture will affect the range of your unit.For best range, hold the transmittervertically above your head. Try also movingto higher ground.

- Any electrical conductors will affect therange, such as cars, chain-link dog runs,metal buildings, radio towers. For bestresults, operate away from these structures.

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WARRANTY

available at the time of service, Dogtra will estimate the age of the unit by theserial number. Serial number estimates can differ from the actual purchasedate. A serial number estimate is the only method of determining anapproximate date of purchase without product registration or a proof ofpurchase.

Not Covered Under Warranty

Dogtra DOES NOT offer warranty for products that have been boughtsecondhand or as a resold productDogtra DOES NOT replace defective units or provide refunds for productspurchased from us after 30 days from the date of purchase. Dogtra DOES NOT cover the cost of shipping outside of the ContinentalUnited States.Issues of replacement and refunds on units purchased less than 30 days froman authorized dealer must be addressed to the dealer directly. If the productspurchased from an authorized dealer are after 30 days from the date ofpurchase, please send the units to Dogtra for service and repair. Dogtra DOES NOT cover the cost of repairs and replacements due to misuseby the owner or dog, improper maintenance, and/or lost units. Any waterdamage on the Water Resistant Transmitters of the 175NCP, 180NCP,200NCP series, 1400NCP Series, 1500NCP Series, and iQ, and the WaterResistant Receivers of the RRS, RRD, and RR Deluxe, will not be covered.All replacement costs for either the transmitter or receiver will be the owner’sresponsibility. The warranty is void if the unit has been altered or an unauthorized personhas damaged the unit while attempting repair work.Battery replacement by the customer during the first year of the 2-yearLimited Lifetime Warranty is not recommended. If the customer chooses toreplace the batteries, any damage to the unit during the change-out by theowner will void the warranty. The removal of serial numbers from any Dogtra prodcuts will void thewarranty.

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WARRANTY

2-Year Limited Lifetime Warranty

Dogtra Company provides the original purchaser with a 2-YEARWARRANTY for the 175NCP, 180NCP, 200NCP Gold Series, 210NCPSeries, 280NCP Series, 300M Series, 1400NCP Series, 1500NCP Series,1600NCP Series, 1700NCP Series, 1800NC Series, 1900NCP Series,2000T&B Series, 2200NCP Series, 2300NCP Series, 2500T&B Series,3500NCP Series, and the SureStim Series. The warranty begins from the dateof purchase. For the first two years, coverage is for both Parts and Labor onwarranty repair services. Accessories such as chargers, splitter cables, antennas, straps, and batteriesare covered for the first year only. After the first two years, the LimitedLifetime Warranty covers Parts only and does not cover Labor Fees andAccessories. All Shipping fees incurred, the cost of Accessories after the firstyear, and Labor fees associated with out of warranty repair work, are thecustomer’s responsibility. Labor fees will be variable depending on the extentof the work required. The Limited Lifetime Warranty expires 5 years after amodel is discontinued from production by Dogtra.

To Qualify for the Dogtra Warranty

All products must be registered and/or a proof of purchase is required toinitiate repair work under warranty. To register your Dogtra product, log ontoour website at www.dogtra.com, click on the warranty registration link, andfill out the required information. Registration must be completed within 30days of purchase. If you do not have access to a computer, you can call ourtoll free number at 1-888-811-9111, and one of our customer servicerepresentatives will register the product for you. If you were unable to registeryour product within 30 days of purchase, we will accept all products forrepair with a proof of purchase. We strongly recommend keeping the originalreceipt. If your product is not registered and a proof of purchase is not

WARRANTY AND REPAIR INFORMATION

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WARRANTY

Dogtra reserves the right to retain and discard any parts or accessories thathave been found damaged upon replacement and repair.

Procedure for Repair Work

If the unit is malfunctioning, please refer to the “Trouble Shooting Guide” inthe Owner’s Manual and call customer service at 1-888-811-9111, fortechnical support, before sending it to Dogtra for Service.The cost of shipping products under warranty back to Dogtra is the customer’sresponsibility. Dogtra is not responsible for units damaged or lost in transitionto Dogtra. Dogtra is not responsible for loss of training time or inconveniencewhile the unit is in for repair work. Dogtra does not provide loaner units orany form of compensation during the repair period.A copy of the sales receipt showing the purchase date may be required beforewarranty work is initiated. Please include a brief explanation outlining the problem and include yourname, address, city/state/zip code, daytime phone number, evening phonenumber, and email address. Or you can visit our website at www.dogtra.comfor a service request form. If the repair costs are not covered under warranty,we will call you for payment information and authorization. For any questionsconcerning your Dogtra products, call us toll free at 1-888-811-9111, M-F8:30AM - 4:00PM, Pacific Standard Time, or email us at [email protected] specific repair inquiries.

Send repair units to:

Dogtra Company / Repairs22912 Lockness AvenueTorrance, CA 90501U.S.A.

The diagrams and representations in the manual may differ slightly fromthe actual product depending on the model type.

MAIN FEATURES PRODUCT SAFETY AND HEALTH STATEMENTS

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