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COMMUNITY DEVELOPMENT DIVISION COVER PAGE CITY OF MADISON COVER PAGE - 1 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015 APPLICATION FOR 2016 CRISIS/SENIORS FUNDS 1. AGENCY CONTACT INFORMATION Legal Name of Organization Mailing Address Telephone FAX Director Email Address Additional Contact Email Address Legal Status Federal EIN: State CN: DUNS # 2. AGENCY PROGRAM SUMMARY 2016 Program Name Letter Request A $174,950 CONT Contact: Sharyl J Kato Phone: 608-255-7356 Email: B $14,000 CONT Contact: Phone: Email: C $0 Contact: Phone: Email: D $0 Contact: Phone: Email: E $0 Contact: Phone: Email: F $0 Contact: Phone: Email: G $0 Contact: Phone: Email: H $0 Contact: Phone: Email: TOTAL REQUEST $188,950 Program E Program C Program D Program F Collaborative Select a Priority Statement from the Drop-Down Program G Early Intervention & Prevention/CVH Identify and enter the relevant Program Goal and Priority statement Select a Priority Statement from the Drop-Down Rainbow Rapid Response Team Crisis Support 4:Family Support (CSC) Crisis Support 4:Family Support (CSC) Select a Priority Statement from the Drop-Down [email protected] Private: Non-Profit Danielle Kapanke Select a Priority Statement from the Drop-Down [email protected] Service Strategies (See Instructions) Select a Priority Statement from the Drop-Down Select a Priority Statement from the Drop-Down The Rainbow Project, Inc. 831 E Washington Ave, Madison WI 53703 608-255-7356 608-255-0457 Sharyl J Kato 39-1422626 [email protected]

Transcript of €¦ · Mailing Address Telephone: FAX Director: Email Address Additional Contact: Email Address...

COMMUNITY DEVELOPMENT DIVISION COVER PAGE CITY OF MADISON

COVER PAGE - 1 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

APPLICATION FOR 2016 CRISIS/SENIORS FUNDS

1. AGENCY CONTACT INFORMATIONLegal Name of Organization

Mailing Address

Telephone

FAX

Director

Email Address

Additional Contact

Email Address

Legal Status

Federal EIN:

State CN:

DUNS #

2. AGENCY PROGRAM SUMMARY 2016

Program Name Letter RequestA $174,950

CONTContact: Sharyl J Kato Phone: 608-255-7356 Email:

B $14,000

CONTContact: Phone: Email:

C $0

Contact: Phone: Email:

D $0

Contact: Phone: Email:

E $0

Contact: Phone: Email:

F $0

Contact: Phone: Email:

G $0

Contact: Phone: Email:

H $0

Contact: Phone: Email:

TOTAL REQUEST $188,950

Program E

Program C

Program D

Program F

Collaborative

Select a Priority Statement from the Drop-DownProgram G

Early Intervention & Prevention/CVH

Identify and enter the relevant Program Goal and Priority statement

Select a Priority Statement from the Drop-Down

Rainbow Rapid Response Team

Crisis Support 4:Family Support (CSC)

Crisis Support 4:Family Support (CSC)

Select a Priority Statement from the Drop-Down

[email protected]

Private: Non-Profit

Danielle Kapanke

Select a Priority Statement from the Drop-Down

[email protected]

Service Strategies (See Instructions)

Select a Priority Statement from the Drop-Down

Select a Priority Statement from the Drop-Down

The Rainbow Project, Inc.

831 E Washington Ave, Madison WI 53703

608-255-7356

608-255-0457

Sharyl J Kato

39-1422626

[email protected]

COMMUNITY DEVELOPMENT DIVISION COVER PAGE CITY OF MADISON

COVER PAGE - 2 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

3. SIGNATURE PAGE

AFFIRMATIVE ACTION

If funded, applicant hereby agrees to comply with City of Madison Ordinance 39.02 and file either

an exemption or an affirmative action plan with the Department of Civil Rights. A Model

Affirmative Action Plan and instructions are available at www.cityofmadison.com/dcr/aaForms.cfm.

LIVING WAGE ORDINANCE

If funded, applicant hereby agrees to comply with City of Madison Ordinance 4.20. This ordinance requires all

employees paid under this contract be paid (at least) the Living Wage for 2016 as established by the City of

Madison. In 2015 the Living Wage was $12.62 hourly, in 2014 it will be $12.83 hourly.

CITY OF MADISON CONTRACTS

If funded, applicant agrees to comply with all applicable local, State and Federal provisions. A sample contract that

includes standard provisions may be obtained by contacting the Community Development Division at 266-6520.If funded, the City of Madison reserves the right to negotiate the final terms of a contract with the selected agency.

Our organization will also be completing an application for 2016 CDD funding for continuing funds. YES

4. SIGNATURE

Enter name:

By entering your initials in the box SJK you are electronically signing your name and agreeingto the terms listed above

DATE 7/20/2015

Sharyl J Kato

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 3 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc. REQUESTED AMOUNT:PROGRAM/LETTER: A Early Intervention & Prevention/CVH 174,950

PRIORITY STATEMENT:

1. SERVICE DESCRIPTION - Describe the proposed service(s). Include key aspects of program design: structure of

programming, staffing, expected frequency of client contact, duration of client contact, focus of curriculums as applicable, etc.

2. IMPACT: Describe how the proposed program will contribute to the Community Goals and the Community Indicators of Success

identified in the 2016 Plan for Community Development Division Provision of Adult Senior or Crisis Support Services (refer to instructions).

Crisis Support 4:Family Support (CSC)

As a grass roots, community-based agency, the Rainbow Project’s (RP) comprehensive continuum of specialized, trauma-informed recovery services has, over the past 35 years, developed a state of the art Crisis, Early Intervention and Prevention program for young children and families w ho have experienced trauma. The comprehensive family support model that RP staff have provided, over the years, has now been proven to be an effective researched based approach, that has been used to help facilitate successful outcomes for children and their families. Major components of the RP service model include:• Best practice crisis and early interview response for young children and families w ho have w itnessed or experienced trauma • Gathering a comprehensive trauma history, screening, and assessment • Early intervention and trauma informed support developing Individualized service plans and outcome goals• Collaboration and netw orking w ith other agencies/services involved w ith mutual families, including referral to other services needed and systems advocacy• Individual trauma informed intervention for children, primary caregivers, families, groups & other w rap around services including consultation/observation in classrooms; psycho educational parent education and support• Capacity building through training and consultation in the broader community as w ell as for teachers, law enforcement, neighborhood center staff, community service providers and parent groups on topics addressing needs and strengths of children and adults w ho have experienced trauma and how to respond.• Ongoing evaluation for each child/primary caregiver and family as w ell as outcome measure assessment tools at time of enrollment, six months later and annually or at time of discharge. • Cultural competency through ongoing training, dialogue, evaluation and positive change in all aspects of the RP organization in personnel, program development, collaborative initiatives, outreach, Board recruitment, volunteers and community/consumer feedback. Consistently, the RP staff have been exceptional in establishing trust, respect and compassion for children and their primary caregivers and assisting them through very challenging times.

*The purpose and goal of RP services are to reduce symptoms of trauma and restore child and primary caregiver’s functioning and development and progress beyond the crisis/trauma experience. Untreated symptoms can impact psychological, behavioral and physical health, as w ell as foster poor self-concept, increase the inability to form healthy relationships, preventing the development of healthy coping & stress management skills, creating problem solving/conflict resolution issues, as w ell as diff iculties in maintaining employment, accessing resources & maintaining hope. The RP Crisis/Intervention/Prevention program provides early intervention & support follow ing a crisis or other traumatizing event in order to reduce the impact of these events & minimize these symptoms.*Essential components of the service model and delivery of services is based upon best-practice, evidence based research. The results are time and cost-effective and, most importantly, effective at improving consumer strengths and progress. Services are accessible 24/7/365 in conjunction w ith the Rapid Response team and our On Call Clinicians. We have 2 bi-lingual clinicians available as w ell as a pool of interpreters to assist w ith language barriers. Our staff and board continue to fairly closely represent the demographics of the clients that w e serve. This demonstrates our ability to provide culturally and linguistically responsive services for all cases. *Over the years, the City of Madison’s funding has been a pivotal component in the development of an ideal community-based model of trauma informed services. These highly in demand specialized services are NOT offered through the County or any other services. The ability to have ALL necessary components to this effective model VS fragments or partial services, relies on a w ide range of funding sources. Research is able to confirm the traditional medical model of mental health services are not equipped to effectively assist w hen children/families need appropriate services. The RP model of services helps to avoid more serious problems from occurring in the future. Untreated or unresolved trauma, often leads to more severe mental health problems, substance abuse, poor academic performance, behavioral challenges, juvenile delinquency, out of home placements, psychiatric hospitalization and court involvement. This RP program allow s staff to address core trauma issues that can impact a child and their caregiver for a life time unless, timely intervention is provided.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 4 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: A Early Intervention & Prevention/CVH

3. ACCESSIBILITY: Describe how aspects of your program ( e.g. hours of availability, response time, location, staffing,

and outreach and engagement efforts) ensure that a diverse client base will find your program accessible,

culturally responsive, welcoming and effective in achieving increased well being and safety.

4. POPULATION SERVED: Describe in terms of age, income level, limited English proficiency, literacy, cognitive or

physical disabilities or challenges.

5. PROPOSED SERVICE NUMBERS: Include number of unduplicated clients to be served, number of service hours

to be provided, number of workshops/classes, etc.)

6. LOCATION: Location of service and intended service area (include specific boundaries of service area, if applicable).

The Crisis/Prevention/Early Intervention program is intended to provide services to children (birth-10 years old) & their primary caregiver/s (including grandparents & other kinship parents) w ho are victims of or w itnesses of trauma. Trauma can include any number of adverse childhood events that may further impact children into adulthood. Data from the most recent year includes the follow ing consumer demographic profile – Average Age: 6 years old; Age Range: 1-16 years; At or Below Poverty Line: ~74%; Limited English Proficiency: ~15%; Cognitive or Physical Disabilities or Challenges: 1-2%.

Proposed service numbers for the Crisis/ Prevention/Early Intervention Program includes providing services to 450 total (unduplicated) consumers (225 children & 225 caregivers; from 200 total families), w ith ~2,350 total service hours. With funding increased to allow an additional 1.0 FTE Clinician, proposed service numbers for this program w ould increase, to include another ~80 (unduplicated) consumers, & ~1,000 hours of service.

Location: clinic, community, schools/child care facilities, community centers, consumer homes, other agencies (Centro Hispano, Center for Families). Service Area: Residents of the City of Madison.

The Rainbow Project Clinic location w as chosen due to easier access by car or by bus, keeping in mind the Rainbow Project population includes young children and distance from bus stops and parking are essential considerations. In addition, the Rainbow Project staff assist families in obtaining transportation through a number of sources: Grandparents and seniors served, if residents of Dane County, are eligible for transportation if they are 55 years and older, YWCA transit service; Rainbow Project staff provide transportation to and from the clinic for some consumers as w ell as bus passes and in some cases taxi rides if no other alternatives exist; Rainbow staff also provide services on site at school settings, early childhood programs, home visits, community neighborhood sites or community agencies in order to accommodate transportation barriers and maximize access to services.

24/7/365 access to On Call Clinicians is also available as w ell as translators and bi-lingual therapists as needed. All RP staff are trained to be culturally responsive and have consistently demonstrated the ability to create a safe & w elcoming environment to encourage healing for all of our clients.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 5 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: A Early Intervention & Prevention/CVH

7. OUTREACH: Describe how you use, or will use, marketing and outreach strategies with your intended service population?

How will these efforts improve your services?

8.COLLABORATION: Describe your agency's experience and success in collaborating with other organizations to deliver

services to the target population for this program. To what extent are you using collaborative approaches in this program design?

9. How are volunteers utilized in this program? (select one) Admin Support

Number of volunteers utilized in 2014? 101

Number of volunteer hours utilized in this program in 2014? 250

10. EXPERIENCE: Describe how the experience and qualifications of your program staff

will contribute to the success of the proposed program?

The Rainbow Project’s staff is the only providers of acute crisis-based intervention & longer-range trauma treatment w ho offer the range of services provided to families w ith young children in the Madison area. All Clinicians have master’s degrees in a human services related f ield, & a majority also have 5 – 35+ years of post-graduate professional experience. All Clinicians are licensed by the State of WI, & tw o licensed Psychologists provide clinical case consultation at Clinical Staff ings on a regular basis. Areas of core competency among the clinical staff include: consumer engagement, trauma, infant/child development, attachment, cultural competence, grief & loss, & strength-based approaches. Further, Clinicians have specialized training in the treatment of young children & families w ho have experienced trauma, including both evidence-based & evidence-informed treatment modalities (specif ically: Trauma Focused-Cognitive Behavioral Therapy, Trauma-Informed Child-Parent Psychotherapy, Eye Movement Desensitization & Reprocessing, Theraplay, Cognitive-Behavioral Intervention for Trauma in Schools; Attachment, Self-Regulation & Competency; Dialectical Behavior Therapy, & Motivational Interview ing). Tw o Clinicians are bilingual (English/Spanish). Our Director is also a Clinical Adjunct Professor w ith the UW-Madison Department of Psychiatry, & a member of the UW-Madison’s Infant Mental Health Institute faculty. The agency is also part of the Trauma Informed Care Community initiative, & provides training & presentations to others on various professional topics.

RP outreach to both specif ic referral sources as w ell as the community at large has been successful. As a result, a w ide range of sources refer children and families to the RP. Clarity of eligibility and scope of services is practiced regularly through a number of w ays, including through the RP w ebsite, regular, consistent contact w ith referral sources on w aiting list updates, new or changes in programming, and follow up w ith those referral source contacts so that they are informed. This eff icient and thoughtful process has resulted in broadening and deepening understanding of Rainbow services and appropriateness of referrals. The most common sources include schools, early childhood programs, pediatricians, hospitals and clinics, Domestic Abuse Intervention Services, Center for Families, Self-referrals, homeless shelters, other community service providers including Catholic Charities.

RP has a longstanding commitment to collaboration w ith other community agencies and services on an individual basis teaming w ith others involved w ith specif ic children and families as w ell as on a netw orking community level (Children, Youth and Families Consortium, Child Abuse Task Force, Commission on Sensitive Crimes, United Way Partners and the faith based community), to improve services and service delivery for those children and families w e serve and to avoid duplication. In addition, RP staff partner w ith other agencies on a number of community w ide initiatives involving the school districts, Domestic Abuse Intervention Services, Family Service and Briarpatch through the Children of Violent Homes Project. RP staff also collaborates w ith agencies such as Safe Harbor, Centro Hispano, Center for Families, hospital and pediatricians in multidisciplinary teams to better serve mutual consumers w e are w orking w ith.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 6 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: A Early Intervention & Prevention/CVH

11. PROGRAM STAFFING 2016: Identify all positions that are involved as staff to this program.

Madison Living Wage Ordinance requires that all staff performing work in a contracted service receive Madison Living Wage.

Staff Title FTE Hourly Wage*Executive Director 0.62 $46.20

Clinical Manager 0.62 $37.45

Referral Coordinator 0.62 $25.61

Financial Coordinator 0.62 $26.30

Administrative Assistant 0.87 $14.79

Fund Development 0.26 $17.43

Clinician 4.36 $24.63

Interpreters 0.02 $27.23

0

0

TOTAL 7.99 *(LIVING WAGE FOR 2016 IS $12.83)

PURPOSEIn allocating resources to address service needs, we are committed to supporting organizations that are welcoming,inclusive and culturally responsive environments for all of Madison's residents. Accordingly, we will be gatheringinformation about your service populations, your staffing and your governing boards that will help us gain greater insightinto our capacities as a community to engage and serve an increasingly diverse population.

12. How is your client demographic information (gender, age, race, ethnicity, and disabilities) collected?

13. Do you currently collect household income levels for participants? YES

If yes, how do collect this information?

14. What measure do you use to identify or describe client income levels?Qualification for free and reduced lunch

Dane County median Income

YES Federal Poverty

Food Share qualificationOther:

DutiesOversee agency, direct policies, supervise staff, etc.

Oversee clinical processes and compliance

Facilitate intake and program coordination

Provide accounting, HR, billing and admin support

Coordinate events and facilitate investment in organization

Provide psychotherapy for children and families

Provide written/verbal translation for clients and clinicians

Provide adminstrative support to clients and organization

Most info is collected at intake by referrals staff. More detail collected at enrollment w ith completion of info kit. We are implementing a database (7/1/15) to help w ith data analysis and updates.

Form listing income ranges based on Federal Poverty Level is in enrollment kit completed at start of service. Will be included in database upon implementation. 2014 estimate based on MA eligibility.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 7 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: A Early Intervention & Prevention/CVH

15. What is your best estimate for the percentage of your program population that is low income? 74%

16. DEMOGRAPHICS: Complete the following chart for unduplicated participants served by this program in 2014. Indicate the number

and percentage for the following characteristics. For new programs, estimate projected participant numbers and descriptors.

DESCRIPTOR PART # PART % STAFF # STAFF % GEN % POV % R/POV**RACE

WHITE/CAUCASIAN 252 69% 17 85% 80% 67% 16%BLACK/AFRICAN AMERICAN 55 15% 2 10% 7% 15% 39%ASIAN 4 1% 1 5% 8% 11% 28%AMERICAN INDIAN/ALASKAN NATIVE 4 1% 0 0% <1% <1% 32%NATIVE HAWAIIAN/OTHER PACIFIC ISLANDER 0 0% 0 0% 0% 0% 0%MULTI-RACIAL 50 14% 0 0% 3% 4% 26%BALANCE/OTHER 0% 0 0% 1% 2% 28%

TOTAL RACE 365 100% 20 100%

ETHNICITYHISPANIC OR LATINO 72 20% 4 20% 7% 9% 26%NOT HISPANIC OR LATINO 293 80% 16 80% 93% 81% 74%

TOTAL ETHNICITY 365 100% 20 100%

AGE *REPORTED MADISON RACE AND ETHNICITY PERCENTAGES ARE

<2 19 5% BASED ON 2019-2013 AMERICAN COMMUNITY SURVEY FIGURES.

2 - 5 72 20% AS SUCH, PERCENTAGES REPORTED ARE ESTIMATES.

6 - 12 119 33% See Instructions for explanations of these categories.

13 - 17 8 2%

18 - 29 32 9% **R/POV=Percent of racial group living below the poverty line.

30 - 59 99 27%

60 - 74 10 3%

75 & UP 6 2%

TOTAL AGE 365 100%

PERSONS WITH DISABILITIES 18 5%

RESIDENCYCITY OF MADISON 365 100%

DANE COUNTY (NOT IN CITY) 0 0%

OUTSIDE DANE COUNTY 0 0%TOTAL RESIDENCY 365 100%

TOTAL 365 100%

MALE 175 48%

FEMALE 190 52%UNKNOWN/OTHER 0 0%

MADISON*

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 8 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: A Early Intervention & Prevention/CVH

17. The City is interested in addressing issues of poverty and racial equity for residents of Madison. Examine the completed chart in

question 16 on Madison demographics. Please comment on your programs current service participants and identify your

underserved population(s). Explain how you understand any disparities and plans you have to address these issues.

18. Does the staffing of the program reflect the racial and cultural diversity of the residents served? If not, what plans do you

have to address this?

19. How does this program serve non-English speakers?

The diversity of the populations of children and families RP staff have the honor of w orking w ith continues to increase, and so has our success & effectiveness in w orking w ith diverse populations. Of note are Spanish speaking families, seniors, older children w ith cognitive or developmental disabilities, as w ell as African American adult males. Populations that remain high & consistent include biracial children and adults, African American female adult caregivers, fairly equal balance of female and male gender of children served. The overall percent of non-w hite consumers served over the past 5 years has fallen w ithin a 40-55% range. Our current client make up is quite similar to the overall Madison population. The Hmong community has been an underserved population in some of the RP programs. Continued outreach & education to this community should be explored.

This is an area of continued priority & focus. We attempt to provide diverse staff members, w ho reflect the demographics of our consumer population, & on a percentage basis, staff generally reflects the consumer demographic diversity. We are continually trying to encourage strengthening this diversity by soliciting for employees through a variety of organizations, including Centro Hispano, Urban League of Madison, and the city’s Aff irmative Action off ice as w ell as university departments throughout the Midw est. Currently w e have 2 bilingual Spanish speaking clinicians. In addition w e have a pool of language interpreters & the use of the Pacif ic Language line to minimize language barriers. There are RP clinicians w ith special training & experience in w orking w ith individuals w ith cognitive or developmental disabilities & w ith seniors. We also w ork w ith sign language interpreters and provide resources for the visually impaired through the Wisconsin Council for the Blind.

The Rainbow Project staff members have access to a pool of trained language interpreters for in person translation as w ell as translation of w ritten materials. Rainbow also has bilingual Spanish speaking therapists and Spanish speaking language interpreters, translators, interns and volunteers to serve our largest population of non-English speaking consumers. Interpreters and translators for w ritten materials have also included sign language interpreters for hearing impaired individuals including a TTY line. Visually impaired individuals have also been served through the Wisconsin Council for the Blind and special disabilities resource staff from the public school system. In addition, Rainbow clinicians have w orked w ith Mandarin Chinese, Indonesian, Russian and Romanian interpreters. The Pacif ic Language Line is also utilized for consumers regularly and assists in accessing approximately 250 languages, for phone and in person contacts. The continuum of Rainbow services for non-English speaking consumers is available for a one time inquiry, initial consultation, trainings, groups, or for long term therapy. This also includes w ritten forms, materials, and other resources.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 9 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: A Early Intervention & Prevention/CVH

PROGRAM BUDGET20. 2015 BUDGET

SOURCE SPECIALREVENUE SOURCE TOTAL PERSONNEL OPERATING SPACE COSTSDANE CO HUMAN SVCS 212,807 168,325 25,012 19,470 0

DANE CO CDBG 0 0 0 0 0

MADISON-CDD 114,950 114,950 0 0 0

UNITED WAY ALLOC 0 0 0 0 0

UNITED WAY DESIG 25,000 25,000 0 0 0

OTHER GOVT 0 0 0 0 0

FUNDRAISING DONATIONS 9,189 9,189 0 0 0

USER FEES 108,054 53,802 30,509 23,743 0

OTHER 0 0 0 0 0

TOTAL REVENUE 470,000 371,266 55,521 43,213 0

21. 2016 PROPOSED BUDGET

SOURCE SPECIALREVENUE SOURCE TOTAL PERSONNEL OPERATING SPACE COSTSDANE CO HUMAN SVCS 212,807 168,325 25,012 19,470 0

DANE CO CDBG 0 0 0 0 0

MADISON-CDD 174,950 174,950 0 0 0

UNITED WAY ALLOC 0 0 0 0 0

UNITED WAY DESIG 25,000 25,000 0 0 0

OTHER GOVT* 0 0 0 0 0

FUNDRAISING DONATIONS 0 0 0 0

USER FEES 158,600 105,800 29,300 23,500 0

OTHER** 0 0 0 0 0

TOTAL REVENUE 571,357 474,075 54,312 42,970 0

*OTHER GOVT 2016

Source Amount0

0

00

0

TOTAL 0

**OTHER 2016Source Amount

0

0

0

0

0

TOTAL 0

ACCOUNT CATEGORY

Terms

Terms

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 10 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc. REQUESTED AMOUNT:PROGRAM/LETTER: B Rainbow Rapid Response Team 14,000

PRIORITY STATEMENT:

1. SERVICE DESCRIPTION - Describe the proposed service(s). Include key aspects of program design: structure of

programming, staffing, expected frequency of client contact, duration of client contact, focus of curriculums as applicable, etc.

2. IMPACT: Describe how the proposed program will contribute to the Community Goals and the Community Indicators of Success

identified in the 2016 Plan for Community Development Division Provision of Adult Senior or Crisis Support Services (refer to instructions).

Crisis Support 4:Family Support (CSC)

We have received increased requests for response support to acute crisis situations involving young children/families follow ing homicides, suicides, shootings, exposure to community violence, child abuse, domestic violence, commercial/sexual exploitation of children, serious accidents (car, f ire, drow ning, burn victims), kidnapping, drug endangered children, & natural disasters. Complicating factors may include homelessness, out of home placement, & need for hospitalization, to name a few . The Rapid Response (RR) pgrm is based on research indicating the sooner a response follow ing a crisis, the better, in reducing risks of more complex future problems from developing. Young children (<6 yrs) are at highest risk for developing Post-Traumatic Stress Disorder (PTSD)/other emotional/behavioral diff iculties. The target population is Children/families w ho’ve recently experienced a traumatic event. Those w ho’ve experienced trauma previously, including cultural trauma, & those lacking support or w ho have other barriers to accessing resources are more vulnerable to trauma, & to recovering from such experiences effectively w /o professional help. The # of incidents responded to & length of time involved are diff icult to predict, & could range from one time, to providing short-term treatment. A crisis incident may include an early childhood center, & require multiple mtgs w ith young children, caregivers, & staff, to stabilize them. RR is accessible 24 hours/day via On Call Clinician. Referrals can be made by law enforcement, hospitals, early childhood prgs/schools, family members, homeless shelters, DA’s Office Critical Incident Team, & other community agencies. Once the referral is made, experts provide triage & determine best f it for the specif ic situation. Staff is highly qualif ied in domestic violence (adult/young child victims), child abuse, grief/loss, & other areas of trauma. RR uses a stepped-care model, w here it’s understood not everyone needs the same amt of help after a crisis/other emergency. This means 1)Everyone affected w ill need info immediately after a traumatic event; 2)Many w ill need an evidence-informed approach, e.g. Psychological First Aid (PFA); 3)Some w ill have stress/diff iculties continuing for w eeks/months. While for most, action oriented support, e.g. Skills for Psychological Recovery (SPR) (an evidence-informed approach) may be all they need to recover; & 4)A small % w ill need professional trauma treatment for problems such as PTSD. RR includes coord/collaboration w ith other responders, e.g. Rape Crisis Center, Domestic Abuse Intervention Services, law enforcement, hospital ER staff, & other services, as w ell as follow up/evaluation. PFA & SPR training takes ~17 hrs/Clinician to complete & a Field Operations Guide is needed for each one.

The Rapid Response (RR) program addresses an existing service gap discussed among service providers for a long time, how ever, the magnitude of increases has signif icantly grow n from an occasional crisis situation to a more frequent service demand. RR contributes to the 2016 plan for the Community Development Division’s Provision of Crisis Support Services in the follow ing w ays: *Community Goals for Crisis Support Services-Individuals & families in crisis w ill have immediate access to supportive services & emergency shelter in order to ensure their safety & reduce the impacts of crisis events – RR programming is accessible 24/7/365, & w ith its early intervention follow ing a crisis/emergency, potential future problems related to the current situation w ill be reduced. Research show s that people recover better after a crisis or emergency if they feel safe & connected to other people; if they have social, physical, & emotional support; & if they feel like they can help themselves & their community. Psychological First Aid (PFA), w hich is used in the RR program, is a w ay of helping people immediately after a crisis or emergency. PFA providers give practical support in a w ay that respects the person’s dignity, culture, & abilities. It is used by the World Health Organization, & recognized by SAMHSA, the National Child Traumatic Stress Netw ork, & National Council on Post Traumatic Stress Disorder. Demonstrate & advance equitable access to services across racial & cultural backgrounds – The Rainbow Project strives to serve diverse, underserved populations. *Community Indicators of Success-Point of f irst contact & emergency crisis support services w ill be available at ALL times – RR referrals are able to be received 24/7/365 via the On Call Clinician. Culturally & linguistically responsive services are available, as needed, for ALL cases – in addition to staff w ho are culturally responsive, RR programming is staffed by 2 Spanish speaking Clinicians, a pool of language interpreters, & services accessible via Pacif ic Interpreters, as needed. The diversity w ithin the organization providing crisis support services (boards, staff) reflects the demographics of the populations to be served - We provide diverse staff w ho reflect the demographics of our consumer population, & on a percentage basis, staff generally reflects the consumer demographic diversity. RR programming is intended to be coordinated w ith other entities involved w ith crisis/emergency situations in the community. At this time, MOUs are in process involving law enforcement, & the District Attorney’s Off ice Critical Incident team. With additional funding to grow the RR program, the plan is to increase the number of collaborative partners. Further, RR staff w ill w ork w ith other professionals involved w ith specif ic referred consumers.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 11 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: B Rainbow Rapid Response Team

3. ACCESSIBILITY: Describe how aspects of your program ( e.g. hours of availability, response time, location, staffing,

and outreach and engagement efforts) ensure that a diverse client base will find your program accessible,

culturally responsive, welcoming and effective in achieving increased well being and safety.

4. POPULATION SERVED: Describe in terms of age, income level, limited English proficiency, literacy, cognitive or

physical disabilities or challenges.

5. PROPOSED SERVICE NUMBERS: Include number of unduplicated clients to be served, number of service hours

to be provided, number of workshops/classes, etc.)

6. LOCATION: Location of service and intended service area (include specific boundaries of service area, if applicable).

The Rapid Response Program is intended to provide services to children (birth to 10 years old), & affected family & community members. Data estimates include the follow ing anticipated consumer demographic profile – Average Age: 6 years old; Age Range: 1-11 years; At or Below Poverty Line: ~74%; Limited English Proficiency: ~15%; Cognitive or Physical Disabilities or Challenges: 1-2%.

Proposed service numbers for the Rapid Response Program include providing services in response to at least 6 crisis situations, for at least 6-12 (unduplicated) children & affected family & community members; & providing trauma informed response training presentations for 4 involved partnering agencies, for ~100 total service hours. With a funding increase of $4,000, proposed service numbers for this program w ould be increased, to include another ~35-45 hours of service.

Location: best f it for the specif ic situation, including on scene, police station, hospital/ER, elsew here in the community, consumer homes, clinic, other agencies. Service Area: Residents of Madison

RR programming is accessible to a diverse consumer base, & is culturally responsive, w elcoming, & effective in achieving increased w ell-being/safety. RR programming is accessible for referrals 24/7/365 via our On Call Clinician. Immediate responses to RR referrals occur via On Call Clinician, w ho, in consultation w ith RR Pgrm Coord, triage to determine most appropriate response based on specif ic circumstances involved. In person response is available, & includes multiple Clinicians on scene (after secured) to provide support/info to those involved. While RR offers an immediate on site response, w e offer f lexibility & recognize immediate in person contact may not be desired in some circumstances, & could be perceived as intrusive, depending on unique aspects of each situation. This is consistent w ith a “stepped-care” approach, as it’s understood not everyone needs the same amt of help after a crisis. If an immediate in person response is not appropriate, the On Call Clinician & RR Pgrm Coord develop a plan for follow -up, & ensure the referring individual has necessary contact info should circumstances change. After an immediate on scene response, the RR team w orks w ith those involved to determine the best course of action moving forw ard. Responses provided are anticipated to vary from a one-time mtg, to potential for multiple follow -up contacts, to stabilize/restore families to a pre-crisis level of functioning. RR programming is intended to be timely/f lexible in response to crisis situations. This includes f lexibility to respond: on scene, police station, hospital/ER, elsew here in the community, consumer homes, clinic, other involved agencies, community centers. When in crisis, families may have multiple needs, & mobility of staff in response is important to effectively meet the needs of those impacted by the crisis situation. We provide diverse staff w ho reflect the demographics of our consumer population, & on a percentage basis, staff generally reflects the consumer demographic diversity, & includes 2 bilingual (Spanish) Clinicians, & a pool of language interpreters. RR referrals have been received from: DA’s Office, hospital, & child care center. Outreach/coordination is planned w ith other potential referral sources (e.g. law enforcement, f ire dept). 4 trauma training presentations, appropriate for various audiences, w ill be provided to raise aw areness, understanding, & know ledge in responding to trauma RR programming also complements the local Trauma Informed Community initiative.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 12 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: B Rainbow Rapid Response Team

7. OUTREACH: Describe how you use, or will use, marketing and outreach strategies with your intended service population?

How will these efforts improve your services?

8.COLLABORATION: Describe your agency's experience and success in collaborating with other organizations to deliver

services to the target population for this program. To what extent are you using collaborative approaches in this program design?

9. How are volunteers utilized in this program? (select one) N/A

Number of volunteers utilized in 2014?

Number of volunteer hours utilized in this program in 2014?

10. EXPERIENCE: Describe how the experience and qualifications of your program staff

will contribute to the success of the proposed program?

The Rainbow Project’s staff is the only providers of acute crisis-based intervention & longer-range trauma treatment w ho offer the range of services provided to families w ith young children in the Madison area. All Clinicians have master’s degrees in a human services related f ield, & a majority additionally has 5 – 35+ years of post-graduate professional experience. All Clinicians are licensed by the State of WI, & tw o licensed Psychologists provide clinical case consultation at Clinical Staff ings on a regular basis. Areas of core competency among the clinical staff include: consumer engagement, trauma, infant/child development, attachment, cultural competence, grief & loss, & strength-based approaches. Further, Clinicians have specialized training in responding to young children & families w ho are in crisis after experiencing trauma. This includes training currently in process in evidence-informed modular approaches for use w ith consumers immediately & in the w eeks & months follow ing a traumatic experience (specif ically: Psychological First Aid (PFA) & Skills for Psychological Recovery (SPR), w hich are endorsed by the National Child Traumatic Stress Netw ork (NCTSN) & National Center for PTSD (NCPTSD)). Tw o Clinicians are bilingual (English/Spanish). Our Director is also a Clinical Adjunct Professor w ith the UW-Madison Department of Psychiatry, & a member of the UW-Madison’s Infant Mental Health Institute faculty. The agency is also part of the Trauma Informed Care Community initiative, & provide training & presentations to others on various professional topics.

RP outreach to both specif ic referral sources as w ell as the community at large has been successful. As a result, a w ide range of sources refer children and families to the RP. Clarity of eligibility and scope of services is practiced regularly through a number of w ays, including through the RP w ebsite, regular, consistent contact w ith referral sources on w aiting list updates, new or changes in programming, and follow up w ith those referral source contacts so that they are informed. This eff icient and thoughtful process has resulted in broadening and deepening understanding of Rainbow services and appropriateness of referrals. The most common sources include schools, early childhood programs, pediatricians, hospitals and clinics, Domestic Abuse Intervention Services, Center for Families, Self-referrals, homeless shelters, other community service providers including Catholic Charities.

RP has a longstanding commitment to collaboration w ith other community agencies and services on an individual basis teaming w ith others involved w ith specif ic children and families as w ell as on a netw orking community level (Children, Youth and Families Consortium, Child Abuse Task Force, Commission on Sensitive Crimes, United Way Partners and the faith based community), to improve services and service delivery for those children and families w e serve and to avoid duplication. In addition, RP staff partner w ith other agencies on a number of community w ide initiatives involving the school districts, Domestic Abuse Intervention Services, Family Service and Briarpatch through the Children of Violent Homes Project. RP staff also collaborates w ith agencies such as Safe Harbor, Centro Hispano, Center for Families, hospital and pediatricians in multidisciplinary teams to better serve mutual consumers w e are w orking w ith.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 13 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: B Rainbow Rapid Response Team

11. PROGRAM STAFFING 2016: Identify all positions that are involved as staff to this program.

Madison Living Wage Ordinance requires that all staff performing work in a contracted service receive Madison Living Wage.

Staff Title FTE Hourly Wage*Executive Director 0.02 $46.20

Clinical Manager 0.02 $37.45

Referral Coordinator 0.02 $25.61

Financial Coordinator 0.02 $26.30

Administrative Assistant 0.03 $14.79

Fund Development 0.01 $17.43

Clinicians 0.11 $24.63

Interpreters 0.01 $27.23

0

0

0

TOTAL 0.24 *(LIVING WAGE FOR 2016 IS $12.83)

PURPOSEIn allocating resources to address service needs, we are committed to supporting organizations that are welcoming,inclusive and culturally responsive environments for all of Madison's residents. Accordingly, we will be gatheringinformation about your service populations, your staffing and your governing boards that will help us gain greater insightinto our capacities as a community to engage and serve an increasingly diverse population.

12. How is your client demographic information (gender, age, race, ethnicity, and disabilities) collected?

13. Do you collect household income levels for participants? YES

If yes, how do collect this information?

14. What measure do you use to describe client income levels?Qualification for free and reduced lunch

Dane County median Income

YES Federal Poverty

Food Share qualificationOther:

Facilitate intake and program coordination

Provide accounting, HR, billing and admin support

Provide administrative support to clients and organization

Coordinate events and facilitate investment in organization

Provide psychotherapy for children and family

Provide written/verbal translation for clients and clinicians

DutiesOversee agency, direct policies, supervise staff, etc.

Oversee clinical processes and compliance

Most info is collected at intake by referrals staff. More detail collected if they enroll w ith completion of info kit. We are implementing a database (7/1/15) to help w ith data analysis and updates.

Form listing income ranges based on Federal Poverty Level is in info kit if response results in enrollment. This w ill be included in database. Estimate based on MA eligibility of overall client base.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 14 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: B Rainbow Rapid Response Team

15. What is your best estimate for the percentage of your program population that is low income? 74

16. DEMOGRAPHICS: Complete the following chart for unduplicated participants served by this program in 2014. Indicate the number

and percentage for the following characteristics. For new programs, estimate projected participant numbers and descriptors.

DESCRIPTOR PART # PART % STAFF # STAFF % GEN % POV % R/POV**RACE

WHITE/CAUCASIAN 32 68% 17 85% 80% 67% 16%BLACK/AFRICAN AMERICAN 7 15% 2 10% 7% 15% 39%ASIAN 1 2% 1 5% 8% 11% 28%AMERICAN INDIAN/ALASKAN NATIVE 0 0% 0 0% <1% <1% 32%NATIVE HAWAIIAN/OTHER PACIFIC ISLANDER 0 0% 0 0% 0% 0% 0%MULTI-RACIAL 7 15% 0 0% 3% 4% 26%BALANCE/OTHER 0 0% 0 0% 1% 2% 28%

TOTAL RACE 47 100% 20 100%

ETHNICITYHISPANIC OR LATINO 9 19% 4 20% 7% 9% 26%NOT HISPANIC OR LATINO 38 81% 16 80% 93% 81% 74%

TOTAL ETHNICITY 47 100% 20 100%

AGE *REPORTED MADISON RACE AND ETHNICITY PERCENTAGES ARE

<2 2 4% BASED ON 2019-2013 AMERICAN COMMUNITY SURVEY FIGURES.

2 - 5 9 19% AS SUCH, PERCENTAGES REPORTED ARE ESTIMATES.

6 - 12 12 26% See Instructions for explanations of these categories.

13 - 17 1 2%

18 - 29 4 9% **R/POV=Percent of racial group living below the poverty line.

30 - 59 17 36%

60 - 74 1 2%

75 & UP 1 2%

TOTAL AGE 47 100%

PERSONS WITH DISABILITIES 2 4%

RESIDENCYCITY OF MADISON 31 66%

DANE COUNTY (NOT IN CITY) 13 28%

OUTSIDE DANE COUNTY 3 6%TOTAL RESIDENCY 47 100%

TOTAL 47 100%

MALE 23 49%

FEMALE 24 51%UNKNOWN/OTHER 0 0%

MADISON

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 15 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: B Rainbow Rapid Response Team

17. The City is interested in addressing issues of poverty and racial equity for residents of Madison. Examine the completed chart in

question 16 on Madison demographics. Please comment on your programs current service participants and identify your

underserved population(s). Explain how you understand any disparities and plans you have to address these issues.

18. Does the staffing of the program reflect the racial and cultural diversity of the residents served? If not, plans do you have

to address this?

19. How does this program serve non-English speakers?

The diversity of the populations of children and families RP staff have the honor of w orking w ith continues to increase, and so has our success & effectiveness in w orking w ith diverse populations. Of note are Spanish speaking families, seniors, older children w ith cognitive or developmental disabilities, as w ell as African American adult males. Populations that remain high & consistent include biracial children and adults, African American female adult caregivers, fairly equal balance of female and male gender of children served. The overall percent of non-w hite consumers served over the past 5 years has fallen w ithin a 40-55% range. Our current client make up is quite similar to the overall Madison population. The Hmong community has been an underserved population in some of the RP programs. Continued outreach & education to this community should be explored.

This is an area of continued priority & focus. We attempt to provide diverse staff members, w ho reflect the demographics of our consumer population, & on a percentage basis, staff generally reflects the consumer demographic diversity. We are continually trying to encourage strengthening this diversity by soliciting for employees through a variety of organizations, including Centro Hispano, Urban League of Madison, and the city’s Aff irmative Action off ice as w ell as university departments throughout the area. Currently w e have 2 bilingual Spanish speaking clinicians. In addition w e have a pool of language interpreters & the use of the Pacif ic Language line to minimize language barriers. There are RP clinicians w ith special training & experience in w orking w ith individuals w ith cognitive or developmental disabilities & w ith seniors. We also w ork w ith sign language interpreters and provide resources for the visually impaired through the Wisconsin Council for the Blind.

The Rainbow Project staff members have access to a pool of trained language interpreters for in person translation as w ell as translation of w ritten materials. Rainbow also has bilingual Spanish speaking therapists and Spanish speaking language interpreters, translators, interns and volunteers to serve our largest population of non-English speaking consumers. Interpreters and translators for w ritten materials have also included sign language interpreters for hearing impaired individuals including a TTY line. Visually impaired individuals have also been served through the Wisconsin Council for the Blind and special disabilities resource staff from the public school system. In addition, Rainbow clinicians have w orked w ith Mandarin Chinese, Indonesian, Russian and Romanian interpreters. The Pacif ic Language Line is also utilized for consumers regularly and assists in accessing approximately 250 languages, for phone and in person contacts. The continuum of Rainbow services for non-English speaking consumers is available for a one time inquiry, initial consultation, trainings, groups, or for long term therapy. This also includes w ritten forms, materials, and other resources.

COMMUNITY DEVELOPMENT DIVISION PROGRAM DESCRIPTION CITY OF MADISON

PROGRAM A - 16 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.PROGRAM/LETTER: B Rainbow Rapid Response Team

PROGRAM BUDGET20. 2015 BUDGET

SOURCE SPECIALREVENUE SOURCE TOTAL PERSONNEL OPERATING SPACE COSTSDANE CO HUMAN SVCS 0 0 0 0 0

DANE CO CDBG 0 0 0 0 0

MADISON-CDD 0 0 0 0 0

UNITED WAY ALLOC 0 0 0 0 0

UNITED WAY DESIG 0 0 0 0 0

OTHER GOVT 10,000 10,000 0 0 0

FUNDRAISING DONATIONS 0 0 0 0 0

USER FEES 0 0 0 0 0

OTHER 0 0 0 0 0

TOTAL REVENUE 10,000 10,000 0 0 0

21. 2016 PROPOSED BUDGET

SOURCE SPECIALREVENUE SOURCE TOTAL PERSONNEL OPERATING SPACE COSTSDANE CO HUMAN SVCS 0 0 0 0 0

DANE CO CDBG 0 0 0 0 0

MADISON-CDD 14,000 14,000 0 0 0

UNITED WAY ALLOC 0 0 0 0 0

UNITED WAY DESIG 0 0 0 0 0

OTHER GOVT* 0 0 0 0 0

FUNDRAISING DONATIONS 0 0 0 0 0

USER FEES 0 0 0 0 0

OTHER** 0 0 0 0 0

TOTAL REVENUE 14,000 14,000 0 0 0

*OTHER GOVT 2016

Source Amount

0

00

0

TOTAL 0

**OTHER 2016Source Amount

0

0

0

0

0

TOTAL 0

Terms

Terms

ACCOUNT CATEGORY

COMMUNITY DEVELOPMENT DIVISION NON-APP AGENCY BUDGET CITY OF MADISON

NON-APP- 17 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.

PROGRAM BUDGET (See Instructions) 1. 2015 BUDGETED

REVENUE SOURCE SPECIALSOURCE TOTAL PERSONNEL OPERATING SPACE COSTSDANE CO HUMAN SVCS 6,000 6,000 0 0 0

DANE CO CDBG 0 0 0 0 0

UNITED WAY ALLOC 88,400 88,400 0 0 0

UNITED WAY DESIG 82 82 0 0 0

OTHER GOVT 26,139 26,139 0 0 0

FUNDRAISING DONATIONS 183,811 96,911 61,400 25,500 0

USER FEES 4,796 4,796 0 0 0

OTHER 0 0 0 0 0

TOTAL REVENUE 309,228 222,328 61,400 25,500 0

2. 2016 PROPOSED BUDGET

REVENUE SOURCE SPECIALSOURCE TOTAL PERSONNEL OPERATING SPACE COSTSDANE CO HUMAN SVCS 6,000 6,000 0 0 0

DANE CO CDBG 0 0 0 0 0

UNITED WAY ALLOC 88,400 88,400 0 0 0

UNITED WAY DESIG 600 600 0 0 0

OTHER GOVT* 26,139 26,139 0 0 0

FUNDRAISING DONATIONS 183,000 124,000 33,000 26,000 0

USER FEES 1,000 1,000 0 0 0

OTHER** 0 0 0 0 0

TOTAL REVENUE 305,139 246,139 33,000 26,000 0

*OTHER GOVT 2016

Source AmountMadison City continuing Prg C/D 26,139

0

0

0

0

TOTAL 26,139

**OTHER 2016

Source Amount0

0

0

0

0

TOTAL 0

ACCOUNT CATEGORY

ACCOUNT CATEGORY

Terms

Terms

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 18 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

ORGANIZATION: The Rainbow Project, Inc.

AGENCY ORGANIZATIONAL PROFILE

1. AGENCY MISSION STATEMENT

2. AGENCY EXPERIENCE AND QUALIFICATIONS

3. AGENCY UPDATE: Describe any significant change or shifts that the agency has experienced in the last year,

or that you may anticipate in the next few years. For example, changes in leadership, significant turnover in staffing,

strategic planning processes, expansions or loss of funding. What, if any, affects will these shifts have on the agency's

ability to provide contracted services? If there were no changes, write "no changes" in box below.

The Rainbow Project (RP) is celebrating 35 years of high quality services for young children & families in the Madison/Dane County community. The RP is a state licensed outpatient mental health clinic w ith Masters-level, licensed, experienced clinicians that w ork w ith a special, vulnerable population of families w ith young children exposed to trauma. They provide comprehensive, specialized trauma-informed services that are evidence-based, & evidence-informed, across the continuum of crisis, prevention, early intervention & restorative trauma treatment. Recent brain development research validates the essential timing for early intervention services for young victims & caregivers. In 2014, RP staff provided services for 934 children & 1,407 adult caregivers. Since its beginning, RP staff has served a total of 10,146 children & 9,578 adults (through December 2014). Also unique to the RP is our ability to w ork w ith schools, early childhood programs, neighborhood centers, & other human service providers. This comprehensive approach facilitates consumer progress more effectively than most other traditional, isolated, medical models (per evidence-based research by Drs. Bruce Perry, Alicia Lieberman, & Bessel Van Der Kolk). In addition, longstanding approaches in state-of-the-art play therapy, parent education & parent-child dyadic approaches utilized by RP clinicians have now been validated by recent research (National Child Traumatic Stress Netw ork). Active involvement by the RP board, advisory councils, & administrative staff ensure a diverse foundation for the organization.

• Increasing numbers of referrals from a broad range of community sources including self-referrals has resulted in a grow ing w aiting list• Increasing referrals involving children/families exposed to community violence and multiple victimization experiences resulting in more serious trauma symptoms w ith children and adult caregivers.• RP’s development of a customized database w hich w ill allow us to streamline, analyze & track children & families throughout their tenure at Rainbow . Use of the database w ill allow for increased demographic information, more eff icient billing strategies, and real time communication of important updates. The database is currently in the process of implementation w hich w e hope w ill be fully up and running in the next couple of months.• Expand evidence-based intervention trainings & credentials for RP clinicians in order to provide increasingly effective trauma recovery for consumers.• Full-time RP Financial Coordinator hired a year ago, increasing eff iciencies and resources signif icantly.• RP Strategic Advisory Council members providing technical assistance and resources to assist RP organization in implementing Strategic Planning action steps.

In an effort to create a safe, healthy and nurturing w orld for children and families, The Rainbow Project’s mission is to provide restorative healing and hope for young children, and their families w ho have experienced trauma, building a foundation for the mastery of life sustaining skills. Our values include respect, grow th, compassion, collaboration, and excellence.

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 19 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

4. ENGAGEMENT: Describe how you integrate, or will integrate, community input into your agency strategic planning

(e.g., input or involvement in the creation, design, implementation, and feedback for services)? How will these efforts improve

your services? Include specific strategies that address client and participant engagement, along with relevant community engagement.

The following information will be used to assist CDD in future funding processes. Answer the following questions as succinctly as possible.

5. COLLABORATION: Describe the common needs, challenges or obstacles, which are not addressed by your organization,

that prevent your clients from being successful. Are these needs or challenges addressed by another organization(s) in the community?

If yes, please describe how those needs are addressed. How might these services be better coordinated?

What, if anything, could be done to help support such efforts?

Clients often have diff iculties in meeting basic human needs and gaining access to resources, including:• Housing• Food• Employment w ith livable w ages and fair employment practices• Transportation to and from needed services• Psychiatric services and psychotropic medications as needed• Language appropriate support to secure the above listed case management servicesWhen these barriers are present it hinders our ability to have clients w ho are “therapy ready” (i.e. the ability to focus on trauma therapy) due to basic survival w orries. As an agency w e also run into diff iculties w ith the increasing cost of providing services, w hile existing public funding and Medicaid reimbursement levels remain the same. To combat some of these diff iculties w e have teamed w ith agencies including Domestic Abuse Intervention Services, Family Service, Youth Services of Southern Wisconsin, Safe Harbor, and others in the community to try and connect services to the people in the community w ho need it most. Other agencies that have assisted on a less formal basis are the City of Madison’s off ice of Aff irmative Action, local food pantries, Centro Hispano, Community Partnerships, Urban League of Greater Madison, Respite Center w ith Center for Families, Access Community Health Center and many others.

• On an annual basis, RP staff, Board of Directors, volunteers, members of the RP Professional Netw ork interact w ith community stakeholders inviting agency representatives to RP Board meetings, conducting formal feedback interview s and distributing feedback questionnaires.• RP staff gather input from consumers, interagency and community agencies involved w ith mutually served children/families, through satisfaction/feedback surveys distributed annually.• Individual meetings w ith stakeholders and representatives of community partners are conducted: Centro Hispano, Community Partnerships, Family Service, Center for Families, Domestic Abuse Intervention Services, Youth services of Southern Wisconsin, occur, to discuss potential program collaboration.• Meetings w ith representatives from funding sources supporting RP services are initiated by RP Director and Board of Directors.• Monthly contacts through netw orking task forces, consortia and committees collaborating in gaining feedback and input to improve services and delivery of services for mutually served children and families. • RP Strategic Advisory Council members provide guidance and input to implement RP Strategic Planning action steps.• External strategic planning facilitators have been invited to lead RP planning, development and evaluation initiatives over the years including specif ic topics of cultural competency and business planning.

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 20 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

6. CAPACITY BUILDING: Please help the City understand any capacity building needs that affect your agency's ability to

provide quality services. Identify three such needs that, if addressed, would assist the agency in delivering quality services.

How might the City help address these needs?

Capacity Building activities are defined as intentional, coordinated and mission-driven efforts aimed at strengthening the management

and governance of nonprofits to improve their performance and impact. Examples of capacity building activities:

- Programmatic: program evaluation, program best-practices/improvement

- Organizational capacity: Budgeting, strategic planning, collaborative planning and relationships, administrative functions, HR functions

- Governance: Board development, operational investments, fund development

- Cultural competency and capacity: Diversity of staff, board and volunteers, language access, overall cultural competency of organization

1. Increased Administrative needs•Securing prior authorizations, and other necessary compliance/administrative duties for clinicians are increasing from HMOs and private insurers w ith little opportunity for compensation for these services.•Necessary communication of vital information to parents is often not reimbursable by many revenue sources unless the child is present w hich is often potentially harmful to the child. This makes reliance on alternative sources of revenue critical to effectively treating these children w ho have been exposed to trauma and crisis.•Applications for and compliance w ith public funding requirements and reporting continue to become more time consuming and complex. Yet Administrative and Operational spending are often limited or capped at a certain amount, making these added expenses diff icult to fund.

2. Gap in Reimbursement rate vs Cost to provide services•MA reimbursement rates have held steady at about $55 per hour, w hile the exact same non-profit mental health services are paid out at w ell over $100 by HMOs, and even higher rates are charged in private practices.•Since RP serves so many low er income families, increased reliance on MA funding means that it is necessary for us to secure subsequent funding to cover the cost of providing services to these clients w ho often need our help the most.

3. Need for qualif ied, licensed clinicians, especially bi-lingual•RP is continually on the search for qualif ied clinicians w ith diverse backgrounds that are w illing to w ork in this often high stress, non-profit environment, especially on a full time basis. •Finding the right mix of personality qualif ications, experience and skill is alw ays a challenge•As need for our services increases so too does our need to continue to build the highly qualif ied staff base our clinic currently has – as w ell as the ability to maintain that staff w ith competitive compensation packages that can reasonably compare to private practice.

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 21 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

7. BOARD-VOLUNTEER DEMOGRAPHICS

Indicate by number the following characteristics for your agency's current board and volunteers. Refer to application instructions

for definitions. You will receive an "ERROR" until completing the demographic information.GENERAL POVERTY R/POV**

Number Percent Number Percent Percent Percent PercentTOTAL 8 100% 162 100%GENDER

MALE 2 25% 104 64%FEMALE 6 75% 58 36%UNKNOWN/OTHER 0 0% 0 0%

TOTAL GENDER 8 100% 162 100%AGE

LESS THAN 18 YRS 0 0% 2 1%18-59 YRS 5 63% 128 79%60 AND OLDER 3 38% 32 20%

TOTAL AGE 8 100% 162 100%RACE

WHITE/CAUCASIAN 6 75% 114 70% 80% 67% 16%BLACK/AFRICAN AMERICAN 1 13% 22 14% 7% 15% 39%ASIAN 1 13% 8 5% 8% 11% 28%AMERICAN INDIAN/ALASKAN NATIVE 0 0% 5 3% <1% <1% 32%NATIVE HAWAIIAN/OTHER PACIFIC ISLANDER 0 0% 0 0% 0% 0% 0%MULTI-RACIAL 0 0% 13 8% 3% 4% 26%BALANCE/OTHER 0 0% 0 0% 1% 2% 28%

TOTAL RACE 8 100% 162 100%ETHNICITY

HISPANIC OR LATINO 1 13% 39 24% 7% 9% 26%NOT HISPANIC OR LATINO 7 88% 123 76% 93% 81% 74%

TOTAL ETHNICITY 8 100% 162 100%PERSONS WITH DISABILITIES 0 0% 3 2%

*REPORTED MADISON RACE AND ETHNICITY PERCENTAGES ARE BASED ON 2019-2013 AMERICAN COMMUNITY SURVEY FIGURES.

AS SUCH, PERCENTAGES REPORTED ARE ESTIMATES. See Instructions for explanations of these categories.

**R/POV=Percent of racial group living below the poverty line.

8. Does the board composition and volunteer pool of your agency represent the racial and cultural diversity of the residents you serve?

If not, what is your plan to address this?

DESCRIPTOR

MADISON*BOARD VOLUNTEER

The diversity of RP Board of Directors and volunteers has consistently reflected the % of diversity of consumers served. RP clinicians have consistently served a diverse population of children and families. Historically, the range of non-w hite consumers, ranged betw een 25% to 52% of children and families RP served (African American, bi-racial, multi-racial, Asian American, Latino & Native American). Last year, for example, 18% of new referrals w ere Spanish speaking. The total number of new referrals and enrolled children and families served, w ho w ere Spanish speaking, w as 133. The age range of consumers in the RP Grandparent Program ranges from 41 to 73 years of age.

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 22 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

9. AGENCY REVENUE DETAILED BY PROGRAM

REVENUE 2014 2015 2016 2016 PROPOSED PROGRAMSSOURCE ACTUAL BUDGET PROPOSED A B C D

DANE CO HUMAN SVCS 218,807 218,807 218,807 212,807 0 0 0

DANE CO CDBG 0 0 0 0 0 0

MADISON-CDD 138,598 114,950 188,950 174,950 14,000 0 0

UNITED WAY ALLOC 99,032 88,400 88,400 0 0 0 0

UNITED WAY DESIG 23,529 25,082 25,600 25,000 0 0 0

OTHER GOVT 36,139 26,139 0 0 0 0

FUNDRAISING DONATIONS 173,420 193,000 183,000 0 0 0 0

USER FEES 121,394 112,850 159,600 158,600 0 0 0

OTHER 3,555 0 0 0 0 0 0

TOTAL REVENUE 778,335 789,228 890,496 571,357 14,000 0 0

REVENUE 2016 PROPOSED PROGRAMS CONT.SOURCE E F G COLL NonApp

DANE CO HUMAN SVCS 0 0 0 6,000

DANE CO CDBG 0 0 0 0

MADISON-CDD 0 0 0 0 0

UNITED WAY ALLOC 0 0 0 88,400

UNITED WAY DESIG 0 0 0 600

OTHER GOVT 0 0 0 26,139

FUNDRAISING DONATIONS 0 0 0 183,000

USER FEES 0 0 0 1,000

OTHER 0 0 0 0

TOTAL REVENUE 0 0 0 0 305,139

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 23 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

10. AGENCY EXPENSE BUDGET

This chart describes your agency's total expense budget for 3 separate years.

Where possible, use audited figures for 2014 Actual. Budget and Proposed Subtotals will autofill from information you

provided in the individual program budgets, Center Support and Non-City worksheets in this application.

You will receive an "ERROR" until the amounts equal the autofilled Budget and Proposed subtotals.2014 2015 2016

Account Description ACTUAL BUDGET PROPOSEDA. PERSONNEL

Salary 416,568 495,642 594,543

Taxes 36,016 45,376 48,365

Benefits 62,283 62,576 91,306

SUBTOTAL A. 514,867 603,594 734,214

B. OPERATINGAll "Operating" Costs 132,568 116,921 87,312

SUBTOTAL B. 132,568 116,921 87,312

C. SPACERent/Utilities/Maintenance 25,344 24,513 24,770

Mortgage (P&I) / Depreciation / Taxes 43,588 44,200 44,200

SUBTOTAL C. 68,932 68,713 68,970

D. SPECIAL COSTSAssistance to Individuals 0 0 0

Subcontracts, etc. 0 0 0

Affiliation Dues 0 0 0

Capital Expenditure 0 0 0

Other: 0 0 0

SUBTOTAL D. 0 0 0

SPECIAL COSTS LESS CAPITAL EXPENDITURE 0 0 0TOTAL OPERATING EXPENSES 716,367 789,228 890,496

E. TOTAL CAPITAL EXPENDITURES 0 0 0

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 24 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

11. AGENCY GOVERNING BODY

How many Board meetings were held in 2014? 11

How many Board meetings has your governing body or Board of Directors scheduled for 2015? 12

How many Board seats are indicated in your agency by-laws? 9 to 13

List your current Board of Directors or your agency's governing body.

NameHome Address

Occupation

Representing

Term of Office 2 years From: 10/2007 To: 10/2016

NameHome Address

Occupation

Representing

Term of Office 2 years From: 07/2012 To: 07/2016

NameHome Address

Occupation

Representing

Term of Office 2 years From: 03/2006 To: 12/2015

NameHome Address

Occupation

Representing

Term of Office 2 years From: 08/1980 To: 08/2016

NameHome Address

Occupation

Representing

Term of Office 2 years From: 04/2008 To: 04/2017

NameHome Address

Occupation

Representing

Term of Office 2 years From: 06/2014 To: 06/2017

NameHome Address

Occupation

Representing

Term of Office 2 years From: 02/2015 To: 02/2017

NameHome Address

Occupation

Representing

Term of Office 2 years From: 03/2015 To: 03/2017

David Sepulveda

University of Wisconsin-Madison

Steven Koslov

Executive Director, Child and Family Therapist

Aphra Mednick

Family Therapy Center of Madison

Director of Administration

7482 East Pass, Madison, WI 53719

Wisconsin Department of Justice

UW Continuing Studies

Shira Phelps307 S Owen Drive, Madison, WI 53705

Violence Against Women Program and Policy Analyst

Program Director, Social Worker

Sharyl J Kato

Retired Captain of Police

1365 Boundary Rd., Middleton, WI 53562

Donna Hurd

4314 Waite Cir., Madison, WI 53711

Clinical Professor Pediatric & Adolescent Medicine

Perkins Coie LLP

The Rainbow Project

206 Winnequah Rd., Madison, WI 53716

City of Madison

6714 Colony Dr., Madison, WI 53717

Psychologist

Erica Serlin

1126 Southridge Court, Madison, WI 53704

Branch Manager

UW Credit Union

Ellen J. SchwartzW5411 Highland Dr., New Glarus, WI 53574

COMMUNITY DEVELOPMENT DIVISION AGENCY OVERVIEW CITY OF MADISON

AGENCY OVERVIEW - 25 CDD 2016 APPLICATION FOR CRISIS/SENIORS JUNE 19, 2015

AGENCY GOVERNING BODY cont.

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy

NameHome Address

Occupation

Representing

Term of Office From: mm/yyyy To: mm/yyyy