Mail Customer FREIGHT • MAIL • E-COMMERCE Strengthened ... Global Newsletter...happy mood to the...
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GLOBAL NAVIGATOR Summer 2018 www.spatialglobal.com FREIGHT • MAIL • E-COMMERCE PROFESSIONAL WORLDWIDE DELIVERY GDPR for magazine publishers Congratulations to Heavy Lift & Project Forwarding International The publication launched in 2007, the start of the economic downturn and a period when magazine subscriptions were in free fall. Yet against all odds, this publication has grown a worldwide fan base across an almost invisible industry sector. Spatial Global is proud to be a partner and part of this success story It’s unusual for a mailing house to have first hand experience of a specialist publication’s core topic, especially one as niche as heavy lift and project cargo logistics. However, as a freight forwarder with a strong reputation in project cargo, Spatial Global understands the market appeal of this insightful magazine. “We’re really proud of our achievements as a single title magazine publishing house. The success is a combination of factors, from the energy and enthusiasm across the industry and their willingness to share experiences; to the fantastic editorial and commercial teams we have who bring the projects to life on each of the pages; not forgetting the great job Spatial Global do for us in getting it to our readers.” Ian Matheson, Co-founder, Heavy Lift & Project Forwarding International The data controller determines the purpose for which data is processed. The data controller remains responsible for ensuring their processing complies with GDPR, (whether they do it in-house or engage an external data processor). The data controller must conduct appropriate due diligence and be confident that any supplier they share data with is fully compliant with GDPR. What does GDPR mean for Publishers? John Langton IT Manager Spatial Global Over the past few months, we have all become very aware of the General Data Protection Regulation (GDPR), with extensive coverage and discussion within our industries and the wider mainstream media. This new EU legislation came into force on May 25th this year and is built on the concept of ‘privacy by design’. How does GDPR impact on a publisher’s relationship with Spatial Global as your mailing services provider? For a start, GDPR extends beyond your own systems. A publisher holding mailing lists or other personal data is referred to as the ‘data controller’, and as your fulfilment partner we are your ‘data processor’. GDPR means all media publishing companies should have taken a close look at how they collect and manage people’s data both within their organisation and throughout their supply chain. What you’ll be pleased to hear Spatial Global has invested in adapting our processes to comply with the GDPR. Our customers have received a copy of our Data Processor Policy, which confirms our obligations within GDPR and the steps we take to ensure data is processed lawfully, fairly and in a transparent manner. We’d welcome you to visit our facilities and witness our data security processes first hand, but you can rest assured we keep your data secure and operate with care and diligence to ensure your interests are protected. Spatial Global only processes customer data in accordance with your instructions and operating within the GDPR. 2 1 3
Transcript of Mail Customer FREIGHT • MAIL • E-COMMERCE Strengthened ... Global Newsletter...happy mood to the...
GLOBAL NAVIGATORSummer 2018
If you no longer wish to receive this newsletter please email [email protected] www.spatialglobal.com
FREIGHT • MAIL • E-COMMERCEPROFESSIONAL WORLDWIDE DELIVERY
FREIGHT FORWARDINGImports and exports toand from anywhere –including project cargo.
MAIL & COURIERMechanical and manualpostal fulfilment, includingdata management.
E-COMMERCETracked and untrackedglobal delivery solutionsfor e-retailers and others.
FULFILMENTStorage, pick-and-packand added-value servicesfor publishers, e-retailers,etc.
WAREHOUSING & LOGISTICSIncluding customswarehousing/storage andlogistics/distribution.
ADDED-VALUE SERVICESA wide variety of additionalsupport services forfreight, mail andwarehousing/logistics.
Spatial Global Limited, Global Head Office, Spatial House, Willow Farm Business Park, Castle Donington, Derby DE74 2TW United KingdomTel: +44 (0)1332 850925 Email: [email protected]
Julie, Jane and Dagmara
GDPR for magazine publishers
Congratulations to Heavy Lift &Project Forwarding InternationalThe publication launched in 2007, the start of the economicdownturn and a period when magazine subscriptions werein free fall. Yet against all odds, this publication has grown aworldwide fan base across an almost invisible industry sector.
Spatial Global is proud to be a partner and part of this success storyIt’s unusual for a mailing house to have first hand experience of a specialistpublication’s core topic, especially one as niche as heavy lift and project cargologistics. However, as a freight forwarder with a strong reputation in projectcargo, Spatial Global understands the market appeal of this insightful magazine.
“We’re really proud of our achievements as a single title magazine publishing house.The success is a combination of factors, from the energy and enthusiasm acrossthe industry and their willingness to share experiences; to the fantastic editorial andcommercial teams we have who bring the projects to life on each of the pages; notforgetting the great job Spatial Global do for us in getting it to our readers.”Ian Matheson, Co-founder, Heavy Lift & Project Forwarding International
Moving to ISO 9001:2015
Mail CustomerServices TeamStrengthenedThe past month has seen the MailCustomer Services team strengthenedto support this department’s continued success.
Julie, Jane and Dagmara join the Mail teamJulie Birch joins Andy Berry and hisCommercial team in the role of SalesExecutive. Julie brings her extensive salesexperience to Spatial Global and has alreadylanded her first significant contract. JaneTaplin joins us as maternity cover forAndreea, working with Andy and the MailCustomer Service team to help deliver thepersonal service our customers expect fromSpatial Global. To this end we have alsostrengthened the Customer Service teamwith the recruitment of Dagmara Maik toincrease our capacity and prepare for ourplanned future growth. We welcome all threeto the business.
Establishing, implementing, maintaining andcontinually improving our QMSAs a successful business Spatial Globalunderstands the value of an effective QualityManagement System. This ensures ourorganisation is focused on meeting our customers’requirements and that they continue to be satisfiedwith the services we provide. To maintain ourQMS’s relevance in today’s marketplace we haveto provide improved performance and businessbenefits, and with this in mind Spatial Global isworking to transition from ISO 9001:2008 to thelatest ISO 9001:2015 standard.
The importance of leadership, assurance and compliance The new standard has an entire clause devoted toLeadership and this is one of the most significantchanges. It requires greater involvement by topmanagers and the businesses leaders incontrolling the quality management system. As aresult the Spatial Global management team nowhas a collective responsibility for the effectivenessof the quality management system.
The data controllerdetermines the purpose for which data is processed.
The data controller remainsresponsible for ensuring theirprocessing complies with GDPR, (whether they do it in-house or engage an externaldata processor).
The data controller mustconduct appropriate due diligence and be confident thatany supplier they share data withis fully compliant with GDPR.
GDPR for magazine publishers
The data controllerdetermines the purpose for which data is processed.
The data controllerresponsible for ensuring theirprocessing complies with GDPR, (whether they do it in-house or engage an externaldata processor).
The data controllerconduct appropriate due diligence and be confident thatany supplier they share data withis fully compliant with GDPR.
What does GDPR mean for Publishers?
John LangtonIT ManagerSpatial Global
Over the past few months, we have all become veryaware of the General Data Protection Regulation(GDPR), with extensive coverage and discussionwithin our industries and the wider mainstream media.This new EU legislation came into force on May 25th thisyear and is built on the concept of ‘privacy by design’.
How does GDPR impact on a publisher’s relationship withSpatial Global as your mailing services provider?For a start, GDPR extends beyond your own systems. A publisherholding mailing lists or other personal data is referred to as the ‘datacontroller’, and as your fulfilment partner we are your ‘dataprocessor’. GDPR means all media publishing companies shouldhave taken a close look at how they collect and manage people’sdata both within their organisation and throughout their supply chain.
What you’ll be pleased to hear Spatial Global has invested in adapting our processes to complywith the GDPR. Our customers have received a copy of our DataProcessor Policy, which confirms our obligations within GDPRand the steps we take to ensure data is processed lawfully, fairlyand in a transparent manner. We’d welcome you to visit ourfacilities and witness our data security processes first hand, butyou can rest assured we keep your data secure and operate withcare and diligence to ensure your interests are protected. SpatialGlobal only processes customer data in accordance with yourinstructions and operating within the GDPR.
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instructions and operating within the GDPR.
To read the full articles please Google Spatial Global News www.spatialglobal.com
Lord Callanan, Minister Department for Exiting the European Union and Rachel Morley,Spatial Global General Manager Operations.
Exports to USAfrom UKManchester based S+B are one of theUK’s leading manufacturers ofinnovative furniture systems forLaboratory & Educational environments.
S+B USA saw the potential of exportingto the USA S+B design, make and install furniture,casework and fume hoods for the Education,University and R&D Markets. They have takenthe USA exports market by storm with adedicated sales office based in Middlebury,Connecticut, from where they service the wholeof the USA with a network of regional managers.
Exports to the USA accounted for 19% ofthe total value of UK exports 2016/17 The strategy to grow exports in general andtarget the USA specifically resulted in S+Bdeveloping a localised sales presence in theselected countries. The USA, as the singlebiggest country the UK exports to, was anobvious place to create a localised salesresource. The benefit this delivers enablesS+B to provide specialist technical knowledgeto explain the differences in the solutions S+Bprovide. It means the product development,high build quality, professional styling andother differentiators are delivered consistentlyto the discerning client base targeted.
Kate Willoughby, Director of Sales &Marketing S+B:USA explains why SpatialGlobal works for them
“Working with Spatial Global means we havean external specialist team who can manageany consignment no matter what size orspecific challenges presented. They have theinternal capability to take care of all thecustoms and export documentation; providinga fully managed service door to door.”
MultiModal 2018Success for Spatial GlobalGreat weather delivers more delegates,new business opportunities and ahappy mood to the Logistics LeadersNetwork Pavilion at MultiModal 2018!
Reconnecting and developing betterstrategic relationships with our globalsupply chain partners Anyone who is anyone in international freightforwarding was at MultiModal this May. WithBrexit one of the key topics discussed andwhat the customs process will look like in ayear’s time being hotly debated. With everylogistics sector under one roof, Spatial Globalwere delighted to exhibit in what’s the eleventhyear of this unique industry showcase.
“MultiModal is a great forum to meet with oursupply chain partners, existing and futurecustomers. We even had a visit from HMRCwho want us to help with feedback and theirresearch as we were one of the firstcompanies to register for Fulfilment HouseDue Diligence Scheme. There’s also a lotgoing on in the world of freight forwardingright now with Brexit, the huge investment onour doorstep at the East Midlands GatewayRail Freight Interchange. Here at MultiModalwe get to see what’s coming up and gain anindustry insight into how these changes willimpact or benefit our customers.”
Rachel Morley, General Manager –Operations, Spatial Global
Understanding theCTU CodePoor CTU packing and incorrectdeclaration of contents is responsible foran alarmingly high percentage of incidentsalong the transport chain, leading todamage, loss, injuries and even fatalities.
Updated Code of Practice for the Packingof Cargo Transport Units (CTU) In a vital move to tackle dangerous packing,the IMO, ILO and UNECE have released anupdated Code of Practice for the Packing ofCTUs, providing guidelines and informationfor all members of the global logistics chain –from shippers, cargo packers, forwardersand logistics companies through to road, railand sea carriers, ports and terminals,depots, insurers and other cargo handlinginterests. The Code also addresses issuessuch as training and the packing ofdangerous goods.
The CTU Code clarifies theresponsibilities and obligationsThe Cargo Transport Units Code (CTU Code)tightens and clarifies the responsibilities andobligations of the various participants in themarine supply chain – consignors, packers,road haulage companies, rail companies andrecipients. This is a positive change, as itallows the cause of damage to a load to beswiftly identified. As a CTU passes throughso many hands in the global shippingindustry, this pinpointing of liability allowsauthorities to deal effectively with anyincident. The Code is usable when a relatedcomplaint reaches court, which was not thecase with the previous Guide.
East Midlands BrexitStrategy GroupSharing sector expertise and creating aknowledge base for the East Midlands.
Spatial Global provides industry expertiseon Brexit Strategy Group As a member of the East Midlands BrexitStrategy Group, Rachel Morley was invited toattend a roundtable lunch with Lord Callanan,Minister for the Department for Exiting theEuropean Union and Emma McClarkin, MEPfor the East Midlands. Also in attendancewere 15 regional businesses, all representingdifferent areas of interest from manufacture,services, finance, recruitment andinternational trade. The East Midlands BrexitStrategy Group is hosted jointly by the EastMidlands Chamber (Derbyshire,Nottinghamshire and Leicestershire).
Shaping the development of theChamber’s 2018 lobbying prioritiesThe purpose of the East Midlands BrexitStrategy Group is to share sector expertiseand create a knowledge base for the EastMidlands. The agenda showcased theChamber’s 2018 lobbying priorities, togetherwith activities of the Brexit Advisory Group –one year before the UK leaves the EU. It’sbeen devised to help business-leadersminimise risk associated and implications ofBrexit, based on current developments andfeedback from members.
Spatial Global provide a tailored servicebacked by specialist import and exportknowledge“Spatial Global were introduced to us onrecommendation and were able to come inand evaluate where we could make financialsavings on our current overseas trade. Theyquickly identified immediate savings. Furtherunderstanding of the possibilities enabled usto develop more flexible solutions to tradewith overseas markets. This is primarilybecause they invested the time to get toknow our products, customers needs andhow we operate.”
Steve Botham, Purchasing & BusinessSystems Manager at Riverside PackagingLimited goes on to explain; “It’s helped ustremendously, as now we have an extensionof our business where we can tap into thespecialist expertise on international trade
routes. Helping us become more competitivebecause we can provide tailored solutions,whether importing raw materials fromoverseas or selling our products to meet thegrowing demands of an international market.”
Riverside Medical Packaging were aperfect fit for Spatial GlobalRachel Morley, General Manager of SpatialGlobal, explained how the fit and geographiclocation works for both companies.“Riverside Medical Packaging have greatproducts and we can help them operatetheir international trade more competitivelyby finding lower cost routes or solutions.Alternatively, we are experts in gettingproduct into difficult regions, so we alsodiscovered markets which they had avoidedbecause the standard operators were eithercost prohibitive or simply not interested.”
Investment doubles laser printing capacity Why are sea freight transit times slower?
As just one part of an ongoing process ofinvestment and optimisation at SpatialGlobal, the Mail team has taken delivery ofnew additional laser printers, doubling ourprevious capacity.
The high speed printers are equipped withduplexing and stapling capabilities andincrease our capacity to well over 175,000pages per day.
The mail team is focused on providing the bestpossible data management, fulfilment and mailingservices for every customer. This additional
investment in our printing capability builds on therecent purchase of a new polywrapping line,enabling us to be highly competitive on short,medium and high volume mailings.
2018 sees Spatial Global better positionedthan ever before to serve our Mail andEcommerce clients. The last 12 months havereally been a great boost to the range ofproducts and services we are able to offer.Coupled with the appointment of Julie Birch,our new Mail Sales Executive, we’re already offto a flying start this year.
Efforts to cut costs, reduce greenhousegas emissions and fuel consumption,means the world’s largest cargo ships aretravelling at lower speeds today thansailing clippers such as the Cutty Sark didmore than 130 years ago.
Shipping lines are saving money anddramatically reducing CO2Ship engines are designed to run at high speedsand burn the cheapest “bunker” oil – as they arenot subject to the same air quality rules as cars.To give you an idea of how toxic this is, the
Emma Maersk, first container ship in the E-classat 14,770+ TEU would burn around 300 tonnesof fuel a day, emitting as much as 1,000 tonnesof CO2 a day. This is about the same CO2 asthe 30 lowest emitting countries in the world.
Sea Freight is greenerEnvironmental issues are a growing concern forall businesses, and some may even haveenvironmental targets that they need to adhereto. If you want to minimise your carbon footprintwhen importing or exporting, shipping by sea isthe far more environmentally friendly option.
With year on year growth and expansion of their thermoforming packagingmachinery brand, Shawpak, Riverside Medical Packaging are increasingtheir presence as an international brand. With more complex routes,variations in delivery timescales and demands for ‘value add’ services, theyneeded a specialist partner to maximise the business growth opportunities.
Riverside Medical Packaging’sgrowth stimulates a revisedapproach to import and exports
“The cost benefits are clear. When speedis reduced by 20%, fuel consumption isreduced by 40% per nautical mile. Slowsteaming is here to stay. Its introductionhas been the most important factor inreducing our CO2 emissions in recentyears, and our goal is to reducing CO2emissions by 25%.”
Bo Cerup-SimonsenMaersk spokesman
GLOBAL NAVIGATORSummer 2018
If you no longer wish to receive this newsletter please email [email protected] www.spatialglobal.com
FREIGHT • MAIL • E-COMMERCEPROFESSIONAL WORLDWIDE DELIVERY
FREIGHT FORWARDINGImports and exports toand from anywhere –including project cargo.
MAIL & COURIERMechanical and manualpostal fulfilment, includingdata management.
E-COMMERCETracked and untrackedglobal delivery solutionsfor e-retailers and others.
FULFILMENTStorage, pick-and-packand added-value servicesfor publishers, e-retailers,etc.
WAREHOUSING & LOGISTICSIncluding customswarehousing/storage andlogistics/distribution.
ADDED-VALUE SERVICESA wide variety of additionalsupport services forfreight, mail andwarehousing/logistics.
Spatial Global Limited, Global Head Office, Spatial House, Willow Farm Business Park, Castle Donington, Derby DE74 2TW United KingdomTel: +44 (0)1332 850925 Email: [email protected]
Julie, Jane and Dagmara
GDPR for magazine publishers
Congratulations to Heavy Lift &Project Forwarding InternationalThe publication launched in 2007, the start of the economicdownturn and a period when magazine subscriptions werein free fall. Yet against all odds, this publication has grown aworldwide fan base across an almost invisible industry sector.
Spatial Global is proud to be a partner and part of this success storyIt’s unusual for a mailing house to have first hand experience of a specialistpublication’s core topic, especially one as niche as heavy lift and project cargologistics. However, as a freight forwarder with a strong reputation in projectcargo, Spatial Global understands the market appeal of this insightful magazine.
“We’re really proud of our achievements as a single title magazine publishing house.The success is a combination of factors, from the energy and enthusiasm acrossthe industry and their willingness to share experiences; to the fantastic editorial andcommercial teams we have who bring the projects to life on each of the pages; notforgetting the great job Spatial Global do for us in getting it to our readers.”Ian Matheson, Co-founder, Heavy Lift & Project Forwarding International
Moving to ISO 9001:2015
Mail CustomerServices TeamStrengthenedThe past month has seen the MailCustomer Services team strengthenedto support this department’s continued success.
Julie, Jane and Dagmara join the Mail teamJulie Birch joins Andy Berry and hisCommercial team in the role of SalesExecutive. Julie brings her extensive salesexperience to Spatial Global and has alreadylanded her first significant contract. JaneTaplin joins us as maternity cover forAndreea, working with Andy and the MailCustomer Service team to help deliver thepersonal service our customers expect fromSpatial Global. To this end we have alsostrengthened the Customer Service teamwith the recruitment of Dagmara Maik toincrease our capacity and prepare for ourplanned future growth. We welcome all threeto the business.
Establishing, implementing, maintaining andcontinually improving our QMSAs a successful business Spatial Globalunderstands the value of an effective QualityManagement System. This ensures ourorganisation is focused on meeting our customers’requirements and that they continue to be satisfiedwith the services we provide. To maintain ourQMS’s relevance in today’s marketplace we haveto provide improved performance and businessbenefits, and with this in mind Spatial Global isworking to transition from ISO 9001:2008 to thelatest ISO 9001:2015 standard.
The importance of leadership, assurance and compliance The new standard has an entire clause devoted toLeadership and this is one of the most significantchanges. It requires greater involvement by topmanagers and the businesses leaders incontrolling the quality management system. As aresult the Spatial Global management team nowhas a collective responsibility for the effectivenessof the quality management system.
The data controllerdetermines the purpose for which data is processed.
The data controller remainsresponsible for ensuring theirprocessing complies with GDPR, (whether they do it in-house or engage an externaldata processor).
The data controller mustconduct appropriate due diligence and be confident thatany supplier they share data withis fully compliant with GDPR.
GDPR for magazine publishers
The data controllerdetermines the purpose for which data is processed.
The data controllerresponsible for ensuring theirprocessing complies with GDPR, (whether they do it in-house or engage an externaldata processor).
The data controllerconduct appropriate due diligence and be confident thatany supplier they share data withis fully compliant with GDPR.
What does GDPR mean for Publishers?
John LangtonIT ManagerSpatial Global
Over the past few months, we have all become veryaware of the General Data Protection Regulation(GDPR), with extensive coverage and discussionwithin our industries and the wider mainstream media.This new EU legislation came into force on May 25th thisyear and is built on the concept of ‘privacy by design’.
How does GDPR impact on a publisher’s relationship withSpatial Global as your mailing services provider?For a start, GDPR extends beyond your own systems. A publisherholding mailing lists or other personal data is referred to as the ‘datacontroller’, and as your fulfilment partner we are your ‘dataprocessor’. GDPR means all media publishing companies shouldhave taken a close look at how they collect and manage people’sdata both within their organisation and throughout their supply chain.
What you’ll be pleased to hear Spatial Global has invested in adapting our processes to complywith the GDPR. Our customers have received a copy of our DataProcessor Policy, which confirms our obligations within GDPRand the steps we take to ensure data is processed lawfully, fairlyand in a transparent manner. We’d welcome you to visit ourfacilities and witness our data security processes first hand, butyou can rest assured we keep your data secure and operate withcare and diligence to ensure your interests are protected. SpatialGlobal only processes customer data in accordance with yourinstructions and operating within the GDPR.
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instructions and operating within the GDPR.
