Mahindra Satyam Company Overview

© Mahindra Satyam 2009

2009-10

Company Overview

2


Contents

Journey / Milestones

Our Vision and Values

Global Presence

Board of Directors

Offices / Facilities

RightsourcingTM Model

Service Offerings

Key Partners

Proven, World-class Service

Customer Profiles

Mahindra Satyam

Organizational Design

Assets

Associates Resurgence

About Mahindra Group

About Tech Mahindra Group

Summary

3


Pioneered Offshoring

IPO

1988-1992

ISO 9001 Certification

RightSourcingTM Model

Satyam Technology Center established

1993-1996

1997-2000

2001-2004

1987

Journey / Milestones

2005-2008

2009

Acquisitions– Bridge Strategy– Citisoft– Knowledge Dynamics– Nitor Solutions– S&V Management

Consultants

SEI CMM Level 5 Certification

Presence in 30+ Countries

Founded Nipuna (erstwhile Satyam BPO)

April 13, Tech Mahindra acquired majority stake in Satyam

June 21, new brand, “Mahindra Satyam” launched

Incorporated as Private Limited Company

Note: Satyam Technology Center now know as Mahindra Satyam Technology Center; Satyam BPO now known as Mahindra Satyam BPO

4


Our Vision

Enabling global businesses to become more effective through sustainable ICT – Information, Communication and Technology

5


Our Values

We respond to customers speedily, courteously and effectively

We seek long-term success for all stakeholders without compromising on ethics or transparency

We value the individual, uphold the right to express disagreement, and respect the time and efforts of others. Nurture fairness, trust and respect.

We impart freedom and the opportunity to excel and to grow; support innovation and well-reasoned risk taking, demanding performance.

We make quality a value driver in our work, our products and our interactions. Do it “First Time Right”

6


Global Presence

Brazil

Canada

United States of America Belgium

NetherlandsCzech Republic

Denmark

Italy

Sweden

Germany Hungary

Australia

New Zealand

Singapore Malaysia

China Japan

India

Korea

ThailandBahrain

South Africa

Qatar

UK

Spain

Switzerland

France

Finland

Ireland

Saudi Arabia

Jordan

UAE

* Map not to scale

75+ locations across 34 countries We chase the sun

Global Development Centers

Global Solution Centers

Egypt

Taiwan

7


Board of Directors

Vineet Nayyar

Chariman, Mahindra Satyam

Member, Mahindra Satyam Board

C. Achuthan

Ex-Director, National Stock Exchange


T. N. Manoharan

Former President, I.C.A of India


C. P. Gurnani

CEO, Mahindra Satyam


Sanjay Kalra

CEO, Tech Mahindra


Ulhas N. Yargop

President IT Sector, Mahindra & Mahindra

Director Tech Mahindra, Member, Mahindra Satyam Board

M Damodaran

Former Chairman (SEBI), Former Chairman and Managing Director (IDBI) and Former Chairman (UTI)


Gautam S Kaji

Chairman, Centennial Group

Former Managing Director World Bank Operations


http://images.google.co.in/imgres?imgurl=http://www.sahajcorporate.com/images/Damodaran.jpg&imgrefurl=http://www.sahajcorporate.com/about-management-directors.php&usg=__a34SJBoBxdj7CogogrSDmu3leLk=&h=461&w=343&sz=17&hl=en&start=3&um=1&tbnid=tYh2BtQajc-bWM:&tbnh=128&tbnw=95&prev=/images?q=M.+Damodaran&imgsz=m&gbv=2&ndsp=20&hl=en&sa=N&um=1

8


Organizational DesignBoard

ChairmanVineet Nayyar

Chief Executive OfficerC P Gurnani

Head, Corporate Ethics & Business Conduct, Internal Audit

Ramachandra Duggirala

Chief Finance OfficerS Durgashankar

LegalK B Iyappa

SecretarialG Jayaraman

CommercialShivanand Raja

Corporate Services / Infra Projects

Shivanand Raja

Leadership Learning

Recruitment

HR

Finance & related functions

People & Marketing

Hari T

StrategyVijayanand

Vadrevu

TechnologyA S Murthy

Integrated Business Divisions (IBDs)

Americas

Atul Kunwar

Rakesh Soni

Regions

Rohit GandhiVikram Nair

Dilip Jha

Manish Mehta

OperationsRakesh Soni

Relationship Delivery

CoRCC

Marketing andCommunications

QualityCIO Office

Competency Units

EBS

IMS

IES

SAP

Oracle

BI

Ravindra PenmatsaGS Raju, Sharat

Kumar, SatbirLalatendu

CES

9


Offices and Development Centers

Mahindra Satyam Learning World, Mahindra Satyam Technology Center

10


Centers of Excellence and Innovation Centers

Mobility Solutions Lab, FUTURUS, Automotive Center of Excellence

11


RightSourcingTM Model

Onsite Client

Offshore Development Center

Offsite Center

Pioneers in Remote Offshore Development and Global Delivery Model

Strengthening RightSourcingTM

model and focusing on deliveringnon-traditional IT services from our offshore delivery campuses

12


Strategic Alliances &Partnerships

Cross-verticalSolutions

Accelerate Time-to-Market

Flawless Execution

GlobalOperations

Focus onInnovation

Agility and De-risked Diversity

New Technology Adaptation

One MahindraSatyam

Experience

Way forward

Collaborate to compete Diversify & dominate Exceed expectations

Proven, world-class service

13


Service Offerings

Enterprise Business Solutions

Infrastructure Management

Services

Industry Native Solutions

Business Process Outsourcing

Integrated Engineering

Solutions

Consulting & Enterprise Solutions

Application Development and

Management Services

14


Customer Profiles

3 of top 5 Food consumer products

2 of top 5 in Chemicals

2 of top 5 in Pharmaceuticals

3 of top 10 in Aerospace & Defense

4 of top 5 in Networking & Communication Equipment

4 of the top 10 in Electronics and Electrical Equipment

15


Customer Profiles

1 of top 5 in Industrial & Farm Equipment

1 of the top 3 Semiconductor companies

3 of the top 10 Oil & Gas companies

5 of top 10 in Motor Vehicle and Parts

16


Some of our Partners

17


Quality

Automotive SPICE PATHFINDER™ Maturity Level 5 *

Payment Card Industry [PCI-DSS 1.1]

for Banking Vertical

CMMI for Development Version1.2 Level 5

for 10+ business units

ISO 9001:2000 for all services

AS9100 / EN9100for Engineering

Solutions

ISO 20000for Networks and

Systems

BS 25999on Business Continuity**

ISO 27001Global Certification

* Automotive Embedded Engineering Practice** For all Indian operations, the third company in India to be certified

First ISO 9001:2000 certified organization

Pioneered eSCM with Carnegie Mellon University

Among first ten companies to attain CMM Level 5

18


Information Security

Globally certified to ISO 27001 standard

Security processes integrated into the Quality Management System, ensuring consistency and compliance

Comprehensive asset based risk assessment to identify and manage risks effectively

Compliance verified periodically through external and internal audits

Security discipline embedded in the organizations culture

19


Business Continuity Management

Business Continuity and recovery practice capitalizing our world class global infrastructure backed by a resilient network, best-of-breed practices; and our experience in servicing key Fortune 100 companies in the USA and other locations

Third company in India in the IT and ITES sector to be certified to BS 25999, the latest standard in Business Continuity Management from the British Standards Institute

BCM operations at Mahindra Satyam is maintained and managed as follows

BCM processes integrated into the Quality Management System, ensuring consistency and compliance

Multi-layered Crisis Management Teams to monitor and manage business disruptive situations

Integration of Customer and Location Business Continuity Plans

Business Continuity Planning integrated with the Project Management Life cycle

20


Business Transformation

Distinctive industry solutions enabled by cutting edge technology, reusable assets, home grown SME’s

Global delivery … combination of complexity management, location, processes and systems

Organizational construct – partnership mindset … enabling granularity, empowerment and responsiveness to share risk / reward

Business Transformation

21


World-class Training

~9.2 million learning hours

70% of the learning delivered virtually

Launched Asia’s 1st web radio / TV channel for learning – planet.satyam.com

684,000 online courses completed

Low cost entry-level training program in the industry

22


Thought Leadership

We focus on business issues, not just technology solutions

Unique understanding of a specific business problem

Provides powerful insights and solutions

Deep intellectual capital

Leverage networks of innovators to achieve breakthrough results

23


Pioneering

First company to be invited by the National Stock Exchange (NSE) to ring the opening bell, 2008

First corporate to form “Red Ribbon Clubs” at all Mahindra Satyam locations to take up critical issues related to HIV/AIDS, 2006-2007

First Asian company to rank in the Training Magazine’s Top 125 companies for learning, 2007

First IT company to receive the prestigious Businessworld-FICCI-SEDF Corporate Social Responsibility Award, 2006

First ISO 9001:2000 Company in the world, certified by BVQI, 2001

First Indian IT Company to get ITAA Certification for Y2K Solutions, 1997

24


Associates Resurgence

Renewed pride in Mahindra Satyam

The status of being associated with one of India’s ‘most respected’ industrial houses

Collective strengths of Tech Mahindra and Mahindra Satyam will place us in the top 4, amongst India based IT players

Assured resources for training and development

25


Genesis Incorporated in 1945, M&M started production of vehicles in 1949

Mahindra Group’s revenues increased fourfold over the past six years to USD 7.1 billion (FY2010)

Businesses Automotive: India’s fourth largest Automobile company

Farm equipment: One of the 3 largest global manufacturers

Financial services: Leader in rural financing

IT: Leader in Telecom Software (Tech Mahindra), diversified service offerings through Satyam acquisition

Forging: One of the 5 largest global manufacturers

Infrastructure development: Promoter of two largest IT SEZs in India

Others: Limited presence in – Retail, Logistics, Defense, Engineering & Chemical Products

Employees Around 100,000+ professionals across the globe

Awards and recognition

Ranked amongst India’s 6 most respected companies by Forbes

ICSI National Award for Excellence in Corporate Governance – 2008

One of the few Indian companies to receive an A+ GRI checked rating for its first Sustainability Report for the year 2007-08

About Mahindra Group

26


About Tech Mahindra

Genesis Incorporated in 1986 as a joint venture of Mahindra Group & BT

IPO in 2006, rechristened to “Tech Mahindra”

Business Comprehensive service offerings for TSPs, TEMs & ISVs Consulting, Application Development & Management, Network Services,

Solution Integration, Product Engineering, Managed Services, Remote Infrastructure Management and BPO.

Leader in Telecom offshoring

Ranks 5th among the Top 20 IT Software and Service exporters in India (excluding BPO revenues)

Stands 11th in the IT-BPO Employers category

Global presence Operations in more than 25 countries Global presence with 16 sales offices & 13 delivery centers

Customer profile Clients include 11 Fortune Global 500 companies (5 US) Customers include 12 of Top 20 wireless TSPs & Top 5 TEMs

Major clients BT, Cisco, Alcatel Lucent, Microsoft, Motorola, O2, Qwest, StarHub, TNZ, Hutchison, Unisys, Vodafone, BSNL, Airtel, MTN, Etisalat, Zain, T-Mobile, NSN, Cox, Telus, Huawei

Employees Around 33,000+ professionals across the globe

27


Summary

Increased investments in R&D and innovation

Balanced and de-risked business mix across verticals, technologies and geographies

Highly compatible, customer-centric culture

Expanded skill set, especially in network management and communications domain

Improved geographic coverage

Stability and security in the company’s future

New levels of financial rigor, transparency and corporate governance

No dearth of financial resource

Low risk

Continued service excellence from the same delivery team and management you know and trust

Expect the world from us

28


mahindrasatyam.com

Safe Harbor

This document contains forward-looking statements within the meaning of section 27A of Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements contained herein are subject to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the forward-looking statements. Satyam undertakes no duty to update any forward-looking statements. For a discussion of the risks associated with our business, please see the discussions under the heading “Risk Factors” in our report on Form 6-K concerning the quarter ended September 30, 2008, furnished to the Securities and Exchange Commission on 07 November, 2008, and the other reports filed with the Securities and Exchange Commission from time to time. These filings are available at http://www.sec.gov

Thank you

Mahindra Satyam Company Overview

Documents

Transcript of Mahindra Satyam Company Overview