Madeleine Laura Knight

Address: Mobile – 07938223835Westlands D.O.B – 13th July 199322 The Glebe, Sudbury Road Drivers Licence Passed - 5th February 2012 Lavenham, SuffolkCO10 9SNEngland

Personal Details An enthusiastic BA (Hons) Photography Graduate with good communication and organisational skills. I also have very good people skills and work well in a team or alone. Due to my photographic experiences I work accurately and pay attention to detail. I know it is important to be dedicated, reliable and trustworthy and I am self motivated. I feel I work well under pressure and to deadlines.

SKILLS

Communication: Based on my work experience I feel my communications skills are always improving and developing. In particular working prominently in customer facing jobs – including local restaurants and as a photographer for P&O Australia - helped me to learn how to deal with the public in a variety of situations, involving creating a dialogue with every customer I serve to give them the best experience possible.

Problem solving: From my experience working with under-privileged teenage boys from New York City at summer camp in America in 2013, my problem solving skills have improved greatly. Understanding each child has a different way of looking at themselves, others around them and their futures was of great importance. Discussing and creating new ways of working through problems on a daily basis and giving the boys the tools in which to develop their own futures, helping further themselves as young adults as their own problem solving and communication skills improved.

Team Work: Every customer facing job is heavily reliant on employees conveying a confidence in and extensive knowledge of their product/resource and themselves, giving the customer someone they feel they can trust. While working for P&O Australia I dealt with a quick turn around of people in a team of varying ages, experiences and nationalities, creating a dynamic and interchangeable work environment within which I had to adapt quickly to new management and personalities on a regular basis. Being flexible, creative and understanding to the needs and cultural differences of others was imperative to the success of our team throughout my 7 month contract.

IT Skills: I have knowledge of, and am competent in the use of both Windows and Mac computer formats. I am confident with creating spreadsheets, power point presentations and word documents on both and also have a good knowledge of Photoshop, Lightroom and Darkroom programmes. I am very confident about using the Internet.

EDUCATION

Plymouth University 2011 to 2014: BA Honers Degree in Photography, graduated with a 2:1 level degree.

Colchester School of Art and Design 2009 – 2011: National Diploma in Art and Design, specialised in Photography with the triple grade Merit Pass Pass.

Honywood Community Science School 2004 – 2009:

GCSE Subject Grade GCSE Subject Grade

English Literature B Mathematics C

English Language B Art C

Science: Double Award B French C

Humanities B German C

Drama B Music D

Information Technology Distinction

Additional Qualifications:

OCR Level 2 Key Skills in Information & Communication Technology (Jan 09)Trident Gold Certificate (May 09)Grade 5 on FluteGrade 6-10 and bronze and silver awards for TrampoliningBaden Powell Award (Guiding)

EMPLOYMENT HISTORY

January to May 2008, Park Farm Riding Stables - Groom.

• worked 8am – 5pm outside in all weathers mucking out the stables• leading horses in the lessons and showing parents of potential riders around• worked as a team with the other Grooms• undertook horse care qualifications - Grades A to E, 1 and 2 ABRS tests

July 2008, Little Hennys Veterinary Surgery - Veterinary Nurse Assistant.

• 2 weeks of work experience• cleaning the cages of animals staying overnight• folding and steaming the operational utensils• watched varying surgeries to help with knowledge of aftercare procedures• developed communication skills working with many of clients dealing with sensitive situations

June to August 2010, The Lion Thai Restaurant, Earls Colne, Essex - Waitress.

• worked in the evenings 6:30 – 10pm• taking and serving orders to and from the kitchen• dealing with takeaway orders• settling up the main dining room.• improved organisation skills• accommodating clients individual needs• developed multicultural language skills

March to June 2011, Illusions and Boulevard, Earls Colne, Essex (fancy dress and prom shop) - Shop assistant.

• served customers• advised on outfits• cleaned and kept the shop floor tidy• cashier duties

June 2011 to 2013, Whispers Wine Bar, Halstead, Essex - Kitchen Porter/Waitress.

• working as a kitchen porter; washing up and preparing meals• cleaning utensils and the kitchen• waiting on tables in the restaurant• worked full time in the summer of 2011 - 30 hour weeks• worked part time when home from University - varying hours• developed interpersonal and communicational skills

June to August 2013, Camp Tommy, Fresh Air Fund, New York State, USA – Photography Teacher/Camp Councillor.

• Photography teacher• Classes of up to 15 children• 6 lessons a day for 12 day encampments• Lessons in practical and theoretical photography practices• Camp councillor• Responsible for the safety of the kids while swimming/at night• Keeping the kids entertained during rest periods• Listening to their problems with other kids/councillors/home life and offering help and advice where possible

September 2014 to March 2015, P&O Cruises Australia – Staff Photographer.• Dedicated to a 6 month contract that can be extended or shortened as required by the company• Contracted to work up to 13 hours a day, 7 days a week• Working with a team of varying ages, nationalities, cultures and religions, with up to 40 different nationalities

represented onboard at one time• Living in an environment that is constantly moving and changing• Restricted free time and space• Learning the rules and regulations of working on ship

VOLUNTEER WORK

June 2012 – August 2012, RSPCA - volunteerStriving to create a friendly, comfortable environment for all the animals at the shelter. I worked closely with the cats anddogs to help socialise and exercise them, keeping their shelter clean and creating bonds that help the animals to relax and prepare them for adoption.

July 2009, Schools Worldwide – Charity Worker3 weeks spent carrying out charity work at a boarding school in rural Namibia. Duties included painting and refurbishing the dormitories, creating a mural with the children to remember our time with them, working with the children to learn their culture and teach them ours. We also brought with us clothes, shoes, mattresses, blankets and other essentials as gifts for the children and adults that lived and worked at the school.

2007, The Edith Borthwick School - HelperWorking with disabled children to help them learn and relax in the educational environment. A small school, but essentialto the development of the children as they exercised their creative, academic and social skills.

COUNTRIES TRAVELLED TO

• EUROPE – Scotland, Wales, France, Italy, Portugal, Spain, Croatia, Greece, Switzerland, Bosnia• OCEANA – Australia, New Caledonia, Vanuatu, Tonga, Fiji, New Zealand, Papua New Guinea• NORTH AMERICA – Canada, USA (NY, AL, FL, GA, WV, VA, MC, MS, LA, WA, VT, NH, ME)• SOUTH AMERICA - Peru, Bolivia, Brazil• AFRICA - Namibia

PERSONAL INTERESTS

Reading, music, photography, gym, swimming, studying, travelling.

REFERENCES

Mrs A.Mitchell – Form tutor at Honywood Community Science School, Westfield Drive, Coggeshall, Essex, CO6 1PZMr Matt Cooke – Course tutor at Colchester Institute (year 2), Sheepen Road, Colchester, Essex, CO3 3LLMr Oli Udy – Course leader at Plymouth University, Drake Circus, Plymouth, PL4 8AAMr Rogilio Amado – Manager on Pacific Pearl, P&O Australia, PO Box 2006, North Sydney, NSW, 2059.