M2012042701 5620 Network Management Utilities en Brochure

AlcAtel-lucent 5620 Service AwAre mAnAger portfolio for power utilitieS Going far beyond traditional network management

The Alcatel-Lucent 5620 Service Aware

Manager (SAM) portfolio takes network

administrators well beyond the traditional

boundaries of element and network

management. It enables unified, end-to-

end management of IP/MPLS and Carrier

Ethernet networks and the services they

deliver. Fast and easy configuration

reduces deployment time and increases

flexibility. Proactive troubleshooting helps

resolve problems before they affect users

and the utility operations.

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5620 SErvICE AwArE MAnAGEr PorTFoLIo For PowEr UTILITIESAlcAtel-lucent

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Utility network challengesThe pressure is on. Communications networks are being transformed to a converged,

all-IP infrastructure. To rapidly plan, deploy and troubleshoot this new generation

of networks and applications while controlling costs, a converged service-aware

management solution is essential.

Traditional element and network management solutions often do not allow network

administrators to keep pace with the size and complexity of today’s networks. Manual

processes that use a command-line interface (CLI) are too slow and error-prone. reactive

problem detection leads to longer outages and dissatisfied users. Insufficient information

on how the network is used and uncertainty about how planned changes will affect the

network and users make network planning very difficult and sometimes incomplete.

The Alcatel-Lucent 5620 SAM portfolio (see Figure 1) takes network administrators

well beyond the traditional boundaries of element and network management. It

enables unified, end-to-end management of IP/MPLS and Carrier Ethernet networks

and the services they deliver. Fast and easy configuration reduces deployment time

and increases flexibility. Proactive troubleshooting helps resolve problems before

they affect users and the utility operations.

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Importance of management for smart-grid implementationsUtilities worldwide are implementing smart-grid technologies to:

• Increase the inclusion of distributed green power sources

• Deploy smart meters for more real-time information and control,

both by consumers and the utilities

• Improve grid effi ciency and reduce costs

• Meet new regulations

• Adapt these and other technologies to an all-IP/Ethernet converged infrastructure

This IP transformation of the grid communications imposes new technologies and

infrastructure designs and complexities, increasing the network administrator’s role and

responsibilities. A converged network reduces the overall effort and cost by reducing

the number and types of network elements but can increase the requirements for

fl exibility and visibility. without superior element, network and services management

tools, the task can be a challenge.

The smart grid also has many elements that need to be managed in addition to the

network infrastructure. The network administrator needs an overall network view as

well as information about and control of the network and its applications. The Alcatel-

Lucent 5620 SAM portfolio meets these needs because it is designed to effectively

integrate into an umbrella operational Support System (oSS).

PHYSICAL NETWORKINFRASTRUCTURE

IP ROUTINGPROTOCOLS

MPLS PATHS ANDSERVICE TUNNELS

Physicalinfrastructure

MPLSInfrastructure

Service-awarenetwork management

LAYER 2 AND 3SERVICES

EXISTING NETWORK MANAGEMENT APPLICATIONS

SERVICE PORTALS

5620 SAM

Control planemanagement

5650 CPAM

SERVICE PORTAL EXPRESS FOR UTILITIES

OSS CONNECTED PARTNER PROGRAM

GENERIC SUPPORTFOR THIRD-PARTY

DEVICES

ELEMENT, NETWORK AND SERVICE-AWARE MANAGEMENT+ ROUTE AND PATH ANALYTICS IN ONE PLATFORM

7750 SERVICEROUTER

PORTFOLIO

7450 ETHERNETSERVICE SWITCH

PORTFOLIO

7705 SERVICEAGGREGATION

ROUTER PORTFOLIO

9500 MICROWAVEPACKET RADIO

PORTFOLIO

7210 SERVICEACCESS SWITCH

PORTFOLIO

OMNISWITCHPORTFOLIO

1830 PHOTONICSERVICE SWITCH

PORTFOLIO

figure 1. Alcatel-Lucent 5620 SAM portfolio: Element, network and service-aware manage-ment plus route and path analytics

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Accelerate the confi guration processAgility is key to maintaining a dynamic, yet reliable, communications network.

network administrators must be able to quickly and easily confi gure and change

network elements, routing infrastructure and services.

Confi guring using CLI is cumbersome and can lead to network issues. Introducing

new equipment and services can be unnecessarily delayed, diminishing the customer

experience and affecting business objectives. The Alcatel-Lucent 5620 SAM gives

network administrators several options to accelerate the confi guration process and

minimize the risk of misconfi gurations (see Figure 2):

• Easy-to-use graphical forms, for point-and-click element, network and service

confi guration

• wizards to guide administrators step-by-step through complex tasks

• Advanced scripting, templating and rules-based confi guration, allowing customization

of the Alcatel-Lucent 5620 SAM for specifi c network or service requirements.; this

customization also allows non-expert resources to handle more complex tasks and

eliminates repetitive data-entry activities

• Further automation and zero-touch confi guration for various operational teams,

by deploying the Alcatel-Lucent Service Portal Express for Utilities or a custom-built

service portal

• when confi guration is complete, a single click allows administrators to verify that

complex services are operating correctly across all layers.

• Manual provisioning using CLI is time and resource intensive• Compexity can easily result in configuration errors

USING CLI TO PROVISION SERVICES MEANS DOZENSOF COMMANDS AND MULTIPLE TOUCH POINTS

5620 SAM-BASED CONFIGURATION RESULTS IN A>75% IMPROVEMENT OVER CLI-BASED OPERATIONS

WITHOUT THE 5620 SAM WITH THE 5620 SAM

CONFIGURATIONCHALLENGES

• Quickly provision VPN services with an easy-to-use, customizable GUI• Minimize operator errors with wizards, templates, scripts and service portals

RAPID ANDACCURATECONFIGURATION

SOURCE: FORRESTER CONSULTING

figure 2. Effective and effi cient confi guration with the 5620 SAM

Independent research has confi rmed the Alcatel-Lucent 5620 SAM increases administrator

productivity by 75 percent while reducing script development costs by 50 percent.Source: forreSter conSulting

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Enable proactive fault managementToday’s networks and the applications that use them have become mission and

business critical. Any Quality of Service (QoS) reduction or persistent outage is directly

tied to a loss in productivity and revenue, and can even compromise worker and

customer safety. with network and application environments becoming increasingly

complex, implementing fault management with traditional element and network centric

tools and CLI is inefficient and resource-intensive.

with the Alcatel-Lucent 5620 SAM, network administrators can

proactively identify and resolve potential problems in the network

before they impact users. For example, scheduled test suites provide

detailed information on network performance and assurance

thresholds for any applications where increased latency, jitter or

packet loss will affect application performance and diminish the

quality of experience.

rules-based alarm notifications, such as threshold-crossing alerts,

and escalating test-failure alerts further automate fault management

and ensure adherence to Service Level Agreements (SLAs).

when a problem does occur, the Alcatel-Lucent 5620 SAM offers a comprehensive set

of tools that lets network administrators quickly find and resolve the issue. Integrated

graphical views of the physical and logical topology depict all paths traversed by a service,

including the actual routes across the network. And enhanced alarm correlation reduces the

number of alerts by providing a single entry that identifies the root cause of the problem.

The Alcatel-Lucent 5650 Control Plane Assurance Manager (CPAM) is a multivendor route

analytics solution that is tightly integrated within the Alcatel-Lucent 5620 SAM to deliver

unprecedented real-time visualization, surveillance and troubleshooting for dynamic

IP/MPLS networks and services. It helps network administrators to quickly identify IP

routing and MPLS path misconfigurations, malfunctions and undetected updates, further

decreasing troubleshooting times and accelerating problem resolution (see Figure 3).

PHYSICAL NETWORKINFRASTRUCTURE

IP ROUTING

MPLS PATHS PLUSSERVICE TUNNELS

LAYER 2/3SERVICES

IMPACTSSERVICES

IMPACTSMPLS PATHS

CAUSESROUTINGFAILURE

DEPENDS ON

DEPENDS ON

DEPENDS ON

figure 3. Alcatel-Lucent 5650 CPAM sim-plifies control-plane management across multiple layers

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Enhance performance reporting and network planningnetwork administrators often lack visibility on how the network is used and on how

planned changes will affect the network, utility operations and users.

The Alcatel-Lucent 5620 SAM provides a distributed platform for real-time statistics

and offers the detailed information needed to avert network bottlenecks and service

degradation. Historical and real-time statistics graphing help administrators better

understand performance issues before they become a problem.

AlcAtel-lucent 5650 cpAm

Administrators can use the Alcatel-Lucent 5650 CPAM to simulate planned control-

plane configuration changes and operational maintenance, such as node upgrades. with

graphic analysis of the simulated topology, administrators can prevalidate the impact of

the changes before they take effect in the live network. This prevalidation reduces the

risk of service degradations and interruptions.

AlcAtel-lucent 5670 rAm

The Alcatel-Lucent 5670 reporting and Analysis Manager (rAM) delivers

accurate, timely, application-level intelligence for business and operational

planning. It also provides insight into improving application performance

and QoS optimization by collecting, warehousing, aggregating and

analyzing performance and volumetric data for application traffic flows.

with the Alcatel-Lucent 5670 rAM, network administrators are able to

better understand how the network is being used and to make informed

decisions to ensure a positive user experience and operational flexibility

(see Figure 4).

“The 5650 CPAM has proven an invaluable tool for troubleshooting complex BGP configurations. It allowed us to graphically visualize the AS path topology, enabling us to quickly diagnose BGP issues that occurred after an upgrade scenario. we look forward to continue to leverage the significant value the 5650 CPAM has added to our overall network-assurance capabilities as we introduce new services and our network grows.” Jeff frY, mAnAger, telecommunicAtion engineering trAnSmiSSion AnD tecHnologY, AuSgriD (formerlY energYAuStrAliA)

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figure 4. Sample of enterprise web reports (self-care) portal

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operational fit and flexibility when introducing IP/MPLSwith the Alcatel-Lucent 5620 SAM, network administrators gain a management

solution that easily adapts to their existing environment. Span-of-control features allow

administrators to assign administrator privileges based on geography, organization, job

function or individual responsibilities. The ability to deploy the Alcatel-Lucent 5620

SAM in a high-availability, redundant configuration helps ensure full availability of

network and service operations, even during catastrophic failures.

All Alcatel-Lucent 5620 SAM functionality is accessible through a powerful, open oSS

interface. Using XML and Java Messaging Service (JMS), any or all capabilities can be

integrated with other vendors’ applications. The Alcatel-Lucent oSS Connected Partner

Program provides certification for pre-integrated products from leading independent

software vendors, reducing integration time and costs.

AlcAtel-lucent Service portAl

• offers customized, web-based service portals for network administrators to simplify

workflows for service monitoring and configuration

• Simplifies the adoption of new technology, with the Alcatel-Lucent Service Portal

Express for Utilities, to help utilities accelerate the transition to IP/MPLS for their

Smart Grid, with a consistent, policy-based approach to managing the network

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AlcAtel-lucent Service portAl eXpreSS for utilitieS

The Alcatel-Lucent Service Portal Express for Utilities is designed for

utilities, using utility-specific terminology and tasks. It simplifies day-to-day

network management tasks, such as provisioning new network services,

troubleshooting problems and creating reports. Its interface includes a

predefined set of profiles, such as Supervisory Control and Data Acquisition

(SCADA), teleprotection and video surveillance, with pull-down menus that

simplify use and greatly reduce the possibility of user error. Security and

peace of mind are provided by predefined workflow routing, authorization

and validation algorithms while network metrics can be easily retrieved in

reports designed specifically for utilities.

The Alcatel-Lucent Service Portal Express for Utilities enables staff from

various operational teams to perform routine network management tasks

without needing specialist network knowledge. This puts the power in the

hands of those who need it, when they need it, freeing up the IP/MPLS

network experts to focus on their essential tasks.

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Continue evolving with Alcatel-LucentAlcatel-Lucent has a long tradition of excellence in network management and leadership

in IP/MPLS and Carrier Ethernet solutions. we also continue to raise the network and

service management bar far beyond basic element and network management systems.

our comprehensive portfolio of service-aware management applications allows network

administrators to implement the lean and scalable operations processes required to

deliver a reliable, flexible network that meets application performance requirements:

• Accelerates reliable provisioning processes

• Proactively prevents user-affecting problems

• offers faster and simplified problem resolution

• Delivers unmatched visibility into network and application usage

• Simplifies network migration from legacy technologies to IP/MPLS

with more than 400 deployments, including some of the world’s largest and most

advanced networks in industries supporting mission-critical operations, the Alcatel-

Lucent 5620 SAM portfolio is a proven solution that sets the standard for each aspect

of network operations. with an architecture that is modular, extensible and scalable,

the Alcatel-Lucent 5620 SAM portfolio helps network administrators address today’s

challenges with a foundation that will support tomorrow’s smart-grid applications.

Effective, flexible, capable network and services management is a crucial aspect to

running a mission-critical utility smart grid. The industry-leading and widely deployed

Alcatel-Lucent 5620 SAM portfolio meets all the critical elements required by utilities.

THE ALCATEL-LUCEnT ADvAnTAGEAlcatel-Lucent has provided the highest level

of technology and service to the world’s leading

utility companies for more than 20 years. we

are bringing communications technology to the

Smart Grid and helping utilities support mission-

critical operations with uncompromising reliability

and security. Alcatel-Lucent has a long tradition

of excellence and leadership in network manage-

ment. Learn how the industry-leading and widely

deployed Alcatel-Lucent 5620 SAM portfolio raises

the bar far beyond basic element and network

management systems.

www.alcatel-lucent.com/5620sam

www.alcatel-lucent.com/serviceportalexpress

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www.alcatel-lucent.com Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of

Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented

is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright © 2012 Alcatel-Lucent. All rights reserved. CPG1076110206 (May)

M2012042701 5620 Network Management Utilities en Brochure

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