M02240020120134055M0224 pert09-10

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Transcript of M02240020120134055M0224 pert09-10

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Course Name: M0224-Knowledge Management

Year : September 2013

Week 5 (Session 9 and 10)Case Study 1

The Frederick County Sanitation Authority

and Emerging and Capturing Tacit

Knowledge

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Bina Nusantara

• A Case Study of The Frederick County Sanitation Authority

• A Case Study Emerging and capturing tacit knowledge: a methodology for a bounded environment (At a large national public utility)

Sub Topics

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Bina Nusantara

Case Study : Knowledge Capture

The Frederick County Sanitation Authority

Download Link (Completed Case Study):www.wef.org/WorkArea/linkit.aspx?

LinkIdentifier=id&ItemID=3700

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Abstract

Bina Nusantara

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Abstract (Cont.)

Bina Nusantara

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Bina Nusantara

Class Activity

• Discuss and make a summary based on the case study :

“KNOWLEDGE CAPTURE - A CASE STUDY OF THE FREDERICK COUNTY

SANITATION AUTHORITY”

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Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded

environment

Bina Nusantara

Download Link (Completed Case Study):http://www.ai.wu.ac.at/~kaiser/literatur/

Wissensmanagement-2/emerging-and-caapturing-tacit-knowledge.pdf

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Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded

environment

Bina Nusantara

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Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded

environment (Cont.)

Bina Nusantara

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Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded

environment (Cont.)

Bina Nusantara

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Bina Nusantara

Class Activity

• Read the paper “Emerging and capturing tacit knowledge: a methodology for a bounded environment” !

• Discuss in a group about this paper, the possibility and benefit capturing the tacit knowledge.

• Make a summary on the paper!

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Bina Nusantara

Continued to week 6(Knowledge Sharing and Communities of Practice)

Thank you


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