m Usman Akram,Chp 1

8/6/2019 m Usman Akram,Chp 1

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Change

y Transformation

y

Enhancementy Improvement

y Innovation

y creativity

y Planning

y

Staffingy Organizing

y Leading

y Controlling

Management


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yWhich ultimately result in increase of

three things

ProductivityEffectiveness

Efficiency


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To solve the problem.

Or enhance the product image etc.


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CHAPTER1

ySCOPE OF MANAGING

CHANGE


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yThis chapter tells us about the how the

change is processes through differentsteps . What ways are involve in change

process to achieve victories.


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Scopeofchange managementand specificchangemanagement system needs to bedefined


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Sixprimaryissues

Cycleofchange

Process ofchange

Levels ofchanges

Sequenceofchanges

Commitmentofemployees

Quickwinprojects forresults


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y Points ofview ofidentifyvarious stagesy Change agentfollow

y Plan ,model , implementandinstitutionalizeorganizationalchanges

y Institutionalize;y

To makepartofa structureand usually wellestablish system

y Accordingto Morgan;y As afirst step inthecycleofchange, itis imperative thatthose

desirous ofchangingtheirorganizations continuously monitorand scantheexternalenvironment surroundingtheirorganizationsandthepressureitgenerates.


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Continued

For non profit organization

A change in donors strategic intentetc. Revisitvision , mission

For profit organizationSupplyanddemand

Changein Govt. regulatoryFramework

Poorfinancialperformance

Changeinfinancial structure


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y Current state and internal challenges

y Internal challenges

Individual behavior

AttitudeKnowledge

Competencies

y Also related to internal process


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y Change has to plan and model

y Change program as well as implementation strategy

y Conceptual framework A structure for supporting or enclosing something else, especially a

skeletal support used as the basis for something being constructed.

y Changes in existing system processes and policies.


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Continued..

In the end

y For sustainability of organization some measures willrequired.

y Which assure that changes implemented in organization

are properly injected in firms culture.

y For example South Asian context.


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y Questions to ensure effectiveness of change outcomes.

1. Whether the change program is top-down or bottom-

up.

2. Employees commitment to organizational change.

3. How to deal with employees at different levels.

4. Sequencing the change initiatives.


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Continued

TOP-DOWN VERSUS BOTTOM-UP

Field experience

Non-profit organization

Delivery of services

Improving internal operational efficiency Managing external threats.

Profit organization


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y Roles are crucial for ensuring the effective

implementation for change.

Change champion

Change sponsors

Change agents

Change advocates

Change targets


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Four interconnected levels of change.

First level relates to individuals employees. Attitude

etc

Second level is of work processes and to make themeffective and less cost.

Third at the time functional unit in an organization

can suffer from certain malfunctioning.

Finally a major change initiatives attempt to

turnaround an organization.


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y Process of change related to sequencing various step

in designing & implementing large scale change.

Without Realizing the consequences of change.

Restructuring of an organization without due

regard

Strategy-structure-people-culture.


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yNo large scale change is possible

y Buy-in occurs in various ways

Formal communication

WorkshopsSenior managers talk to their teams

y Universally accepted/golden principle

Communicate, communicate and

COMMUNICATE


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y Quick-win projects:-

Break up the project in small

achievable targets.

y Short term victories:-

Celebrate short term victories for

employees motivation.


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yKHATAM SHUDD

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m Usman Akram,Chp 1

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