M-Enablement of Government Departments through Mobile Seva .

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m-Enablement of Government Departments through Mobile Seva https://mgov.gov.in

Transcript of M-Enablement of Government Departments through Mobile Seva .

Page 1: M-Enablement of Government Departments through Mobile Seva .

m-Enablement of Government Departments through Mobile Seva

https://mgov.gov.in

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Agenda

• Objective• Policy Directions• Mobile Seva Solution• Mobile Seva Services• Overall Status

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Objective• Create a complete ecosystem for enabling the

delivery of various electronic government services through mobile devices

• One stop solution for all mobile services• Centrally hosted infrastructure at National Data Centres• Depts need not invest on creating own platform

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Policy directions

• “Public services under all projects would be delivered through mobile devices as well”

- Prime Minister’s Committee on NeGP, chaired by the PM,23.11.2011

• As an extn. of NeGP vision

• Mobile Seva: key element

• under the framework

The Framework for Mobile Governance notified in

The Gazette of India, February 2012

In cognizance of massive reach of mobile phones

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Mobile Seva Solution• Mobile Seva of DeitY is a centralised platform and

infrastructure for mobile-based delivery and access of public services.

• Provides multiple mobile based channels for delivery of the government services (eg. SMS, USSD, IVRS, m-apps)

• Once integrated to any one channel provides automatic integration for the other available channels.

• Free of cost integration.• Free Push SMS services to the Central/State Govt

Dept/Agencies. • Mobile Seva is integrated with all major telecommunication

companies. • Allows for hosting / managing own m-Apps on the m-App

Store

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MSDG architecture • Scale

d up • for

national

demand

• Pilot

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Mobile Seva Services• Push SMS • Pull SMS (Short Code and Long Code) • IVRS Push• IVRS Pull• USSD• Mobile Application• AppStore• Mobile Payment• Mobile ID

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Mobile Seva launched to public in December 2013

290+ live m-apps already hosted; over 1,55,750 downloads

Most popular apps: AADHAAR-Enrollment-Status, RTI-Directory, EVM-Tracking

http://apps.mgov.gov.in

SMS Gateway launched in Jul 2011 PUSH SMS: 977+ Depts /

Agencies integrated; 75 cr.+ SMSes sent

PULL SMS: Short codes 166 & 51969 obtained from DoT; 294+ services integrated!

Real-time status 24x7 on mgov portal (www.mgov.gov.in) & regular posts on social media (www.facebook.com/DIT.MGOV , @mgovindia)

M-payment solutions available through cards, net-banking & IMPS

USSD & IVRS Services in Pilot Stage

Mobile Seva – Overall Status

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24x7

Por

tal

(mgo

v.go

v.in

)

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AppS

tore

(a

pps.

mgo

v.go

v.in

)

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Mobile Seva [India]

m-Governance

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Thank You