M. buchan telemedicine journey
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Transcript of M. buchan telemedicine journey
how to change?
using technology to deliver
a more patient centred approach
& achieve better value for money
proof of concept case study 1
Prison Telemedicine Offer
• over 6 years experience
• currently in 20 prisons
• 21 outpatient specialties offering
service through telemedicine link
• A&E urgent care service
• significant cost savings
• suitable for most things
• no significant governance issues
Where it is safe and effective to do so Patients are treated in the Prison, not Hospital
reformed pathway
Cost savings:
• Reduce acute and elective transfers out by ~ 50%
• Average cost per escort episode: £425
• Average cost per bed watch episode: £3,731
Other Benefits:
Improved patient privacy and dignity
Very high patient satisfaction
Reduced prison lockdowns
Less disruption to NHS Acute Trusts
Contributes to QIPP
benefits realisation
deploying at scale
The Telehealth Hub was created to
support organisations across Yorkshire
& Humber with the rapid deployment
and diffusion of telehealth at scale.
It offers tele coaching, tele monitoring
and tele medicine through a partnership
between Airedale, SWYMHT and Hull
University
patient feedback
“It’s a brilliant concept. I have had asthma all my life and often wait too long before
seeking advice. When I’m feeling poorly it’s nice to just have reassurance...”
“I’m very pleased with Telehealth. I’m only sorry it wasn’t out years ago. It has helped
me a great deal. I mostly become ill after the doctor’s surgery hours, or on Bank
Holidays or weekends when there’s no one to turn to for help… when you are on your
own you panic. Telehealth has been a Godsend to me. Thank you for getting me one.”
“It’s an excellent service, what more can anyone want?”
“I only have one word to describe Telehealth – excellent.”
nursing home feedback
“A very good service. It made me feel confident within my job so I could do the best I can for our residents. This service takes the pressure off us as we have access quickly to a health professional…”
“The Doctor was fantastic when one of our dementia patients fell and hurt herself. I would have called an ambulance and she would have endured an A&E visit which would have terrified her. Our consultant saved her from this and reassured me that the cut was superficial and she was fine...”
case study 7…
supporting end of life patients
“Telemedicine became our
lifeline – what a wonderful
piece of equipment!
At the press of a button we
could have face-to-face
contact with a medical
team, which is so important
for both a patient and
carer, and that helped to
keep Geoff’s spirits high…” Mrs Walton
case study 8…
A GP’s view
‘…sending a patient to
hospital costs us
money – if we save three
admissions a
year that has already
paid for the cost of
installing our
telemedicine kit…’ Dr Phil Huxley
Earby Surgery
benefits realisation
we are…..
reducing hospital admissions
reducing hospital length of stay
reducing GP home visits
which is… improving patient experience
supporting carers and workforce
releasing time to care
freeing up capacity for reuse, transformation and/or
disinvestment
releasing commissioning resource for
reinvestment