IPA Component IV - Human Resources Development - European Union Program for Croatia

Project office: Lastovska 23, 1000 Zagreb, Project office: Lastovska 23, 1000 Zagreb, Tel: + 385 1 62 74 681

Main project partner

This project is implemented by a SQA-led consortium

Development of VET Development of VET qualifications and qualifications and standards in Germany standards in Germany (conclusions towards (conclusions towards Croatia)Croatia)

Jurgen WeissJurgen WeissTeam leaderTeam leader

Initiative for development or up-dating Ferderal line ministriesMinistries of the LänderFederal Institute for VETEmployer organisationsTrade unions

350 VET qualifications (training occupations)for initial VETPlaned to group into 80 – 100 Basic qualification for intial VET

Criteria Timely unlimited demand on these qualifications not pending on single

companies VET for qualified work within a broad sector with personal

responsibilities Oriented on long term work, not limited by age Broad based general VET Possibility to develop a VET standard Satisfactory differentiation to other VET qualifications Opportunity to define the objectives of the VET qualification Opportunity to define the objectives of the VET qualification Basics for continuing VET and career progression (LLL) Acquisition of competencies in application knowledge and skills for

solving task

Method of analyses of work activities (Bloy’s Cross)

How many workers How often?

many

few

often

seldom

Many – often: Intial VET Many – seldom: Further Education in CVETFew – seldom: Additional qualification Few – often: Specialisation

5

Lifelong Lifelong EmployabilityEmployability

Skilled worker as entrepreneur of its own workforce Skilled worker as entrepreneur of its own workforce What kind of skilled worker is neededWhat kind of skilled worker is needed to be lifelong employable to be lifelong employable??

Performs single work operations and types of work activities

Has basic and specific knowledge and skills, strictly limited to those work operations and activities

Has expertise in field of his profession

Prepared for a specific work task

Solves standard, and, if necessary, non-standard tasks in scope of his enlarged profession

Has a wide base of knowledge and expertise based on this knowledge

Has broad professional, functional, social and personal competence

Prepared for a wide range of tasks

Narrow profiled worker Broad profiled worker

1. Analyses of situation

Collection of dana on technical, economic and social developments Description of of the situaion in the world of work and the world

of training Draw conlusions

2. Case studies

Analyses of typical work places Amendement of conclusions Provosion of dana bases for analyses of work processes

3. Analyses of work activities

Elabaration of questionnaire Reginonal and sectoral inquiries Proceesing of data Definition requirements of to the training occupation (list of

occupational funktions)

4. Development of a draft Standard (AO)

Designation of the training occupation & duration of the training Field of activities Main occupational skills Structering of contents and allocation of learning hours Definition of requirements for the exams

Structur of VET qualification

Designation of occupation• Information technology and telecommunications system

electronics technician (m/f)(IT system electronics technician (m/f))

Duration of traineeship• 3 years

The venues for training delivery are the training company and the vocational school

Field of activity

IT system electronics technicians (m/f) plan and install information technology and telecommunications systems, including the relevant equipment, components and networks. They install the power supply and the system and commission the system. They produce customized solutions by modifying hardware and software. They analyse faults and rectify malfunctions.

Typical areas in which electronics technicians work include computer systems, fixed networks, radio networks, terminals and security systems.

IT system electronics technicians qualify as skilled electrical technicians under accident prevention regulations.

Occupational skillsIT system electronics technicians• inform and advise customers on possible uses of information technology

and telecommunications equipment and systems; • install and configure information technology and telecommunications

equipment and systems; • install power supplies and test electrical safety measures; • install networks and wireless transmission systems; • set up information technology and telecommunications equipment taking

into account ergonomic considerations; • carry out maintenance work on information technology and

telecommunications equipment and systems; • use expert and diagnostic systems to locate and rectify faults; • instruct users on operating the systems; • invoice customers for services provided.

11

Task solving process to be Task solving process to be applied by the skilled worker applied by the skilled worker

in the work processin the work process

Task solving process to be Task solving process to be applied by the skilled worker applied by the skilled worker

in the work processin the work process

5. Control

6. Evaluation

1. Information

2. Planning

4. Execution

3. Decision

Learning areas VET SchoolTotal 1st year 2nd year 3rdyear

1 Company and its environment 20 20

2 Business processes and organisation 40 40

3 Sources of information and working techniques 40 40

4 Simple IT systems 120 120

5 Professional English 60 20 20 20

6 Develop and use application systems 160 40 40 80

7 IT network systems 180 40 140

8 Market & costumer relations 60 40 20

9 Public nets and services 40 40

10 Service for It Systems 120 120

11 Accountancy & controlling 40 40

880 320 280 280

IT system electronics technician

Special qualifications

Basic qualifications

• Training company• Work processes• Work and techniques organization

•ICT products and markets•Systems design and maintenance

•Professional tasks in different application fields:Computer systemsTelephone networkRadio networkReceiving devicesSecurity systems•Maintenance•Service•IT-techniques•Installation

3

33

2

1

year

Ukrainian and German Project «Support of Ukrainian VET reforms»

ExampleExample: : IT occupationsIT occupations

IT System electronics technician

IT Support specialist

IT Specialist for • application development • system integration

IT officer

Skilled worker for IT

Employment

Employment

Progression

Structur of Qualifications

IT support specialist

IT specialist for software aplication or systems integration

IT officer

External exam

Job returnees

IT system analystIT System devekoperSoftware developerDatabase devekoperUser Interface developerMultimedia Developer

Network administrator IT systems administratorData base administratorWeb administratorBusiness systems administrator

1. Software developers 2. Coordinators

3. Solution developers

Business system advisorMarketing developerLogistic developerKnowledge management systems developerIT Security coordinatorNetwork developer

IT Project coordinatorIT configuration coord. IT Quality management coordinatorIT Test coordinatorTechnical writer

4. TechnicianComponent technicianIndustrial IT systtem TechnicianSecuruity technician

5. Admninistrators

6. AdvisorsIT service advisorIT TrainerIT Product coord.IT Sales Advisor

Professionals-operativ-

Cert. IT Systems Manager

Cert. IT Business Manager

Cert. IT Business Consultant

Cert. IT marketing Manager

Cert. IT Technical Engeneer

Cert. IT Business Engeneer

Bachelor ofEngineering

Master of Engineering

Option

IT systems electronic technician

Others

Skilled workers

Specialist

Professionals-strategic-

IT systems electronic technician

IT support specialist

IT specialist for software aplication or systems integration

IT officerNQF Level 4

NQF Level 7

NQF level 6

NQF Level 5 28 specialist profiles

4 professional profiles (operative level)

4 professional profiles (strategic level)

Structure of IT QualificationsEmployment with supplyers/providers & users of IT

СпециалСVET on construction finishingOccupations (tiller,

paperhanger, painter, floor recliner, etc.) Final for two years / intermediate examine for three

years VET students

General VET in occupational field of construction

finishing works

Intermediate exams

Basic VET for the construction sector

3rd year

2d year

1st year

Progression scheme in construction qualifications in Germany

Final examine for three years VET students

Employment

Employment

Returnees

Ukrainian and German Project «Support of Ukrainian VET reforms»

Intermediate examine (15% from a mark)Tasks that refer to practical work (180 min.)

Tasks 1, 2, 3 are integrated into complex, completed task, general and special

contents on basic and special qualifications

Task 4 On economical and

social matters

Examination and qualification attestation

Final examination (85% from a mark)

ProjectClient’s order

and documentation35 – 70 h.

50%

Project presentation

and interviewing 60 min.

50%

Complex tasks I and II, integratedbasic and special

qualifications

80%

Economicaland socialquestions

20%

Part А (50%) Part B (50%)

Examination and qualification attestation