Lyric Thermostat - Total Connect 2.0 Enrollment Guide

download Lyric Thermostat - Total Connect 2.0 Enrollment Guide

of 59

Transcript of Lyric Thermostat - Total Connect 2.0 Enrollment Guide

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    1/59

    Page 1

    1

    Lyric Thermostat

    Enrollment

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    2/59

    Page 2

    2

    Compatibility

    • 24V thermostat

    • Common Wire and No-CommonWire Installs

     – No-common wire install uses Phantom

    Power (power stealing) – Power Transformation harvests powerfrom both the heating and coolingcircuits (if available) and stores powerin a capacitor 

     – Packed with AAA Lithium battery forout of box sequence and phantom

    power back up• K terminal for installs w ith Wire

    Saver Module

     – THP9045A1023

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    3/59

    Page 3

    3

    Compatibility

    • System Applications

     – 3 heat 2 cool heat pump• Air to Air • Geothermal• Dual Fuel

     – 2 heat 2 cool conventional

    • One universal set of terminals forIndoor Air Quality (IAQ) control(U1a U1b)

     – 1 or 2 wire IAQ devices

     – Humidification, Dehumidification orVentilation

     – Control IAQ devices through the app

    • Wi-Fi Enabled

     – 2.4GHz, 802.11 b/g/n home routers

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    4/59

    Page 4

    4

    Getting Started

    • Detailed Installation Videos

    http://L

    yric.Honeywell.com/installation/

     – Identifying your home heating and cooling system

     – Removing your existing thermostat – Installing your Lyric thermostat

     – Connecting your Lyric thermostat

     – Configuring your Lyric thermostat

     – Personalizing your Lyric thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    5/59

    Page 5

    5

    Getting Started

    • Lyric app, used for setup and

    installation.

     – Apple App Store

     – Google Play Store• Customer account required.

    • Required information to enroll

    thermostat to the Lyric Smart

    Controller. – Home Network SSID

     – Home Network Key

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    6/59

    Page 6

    6

    Create Account

    • Launch the Lyric app.

     – Android

     – iOS 6.0 or later 

    • iPhone / iPod Touch

    • iPad / iPad Mini

    • To create an account for the customer,

    tap “Create Account”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    7/59

    Page 7

    7

    Create Account

    • Launch the Lyric app.

     – Android

     – iOS 6.0 or later 

    • iPhone / iPod Touch

    • iPad / iPad Mini

    • To create an account for the customer,

    tap “Create Account”.

    • Accept the license agreement.

    • Enter Name, Email and Password

    information, as requested.

    • Tap “Create Account.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    8/59

    Page 8

    8

     Activate Account

    • Open the Account Activation

    [email protected]

    • Tap “Activate Account”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    9/59

    Page 9

    9

     Activate Account

    • Open the Account Activation

    [email protected]

    • Tap “Activate Account”.

    • Confirmation of account activation

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    10/59

    Page 10

    10

    Login

    • Return to the Lyric app.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    11/59

    Page 11

    11

     Adding Thermostat

    • Return to the Lyric app.

    • Tap “Add Thermostat”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    12/59

    Page 12

    12

     Adding Thermostat

    • Return to the Lyric app.

    • Tap “Add Thermostat”.

    • Tap “Start Setup”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    13/59

    Page 13

    13

     Adding Thermostat

    • Return to the Lyric app.

    • Tap “Add Thermostat”.

    • Tap “Start Setup”.

    • Tap “Skip Installation”.

     – These steps assume the thermostat is

    already installed and configured.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    14/59

    Page 14

    14

     Adding Thermostat

    • Return to the Lyric app.

    • Tap “Add Thermostat”.

    • Tap “Start Setup”.

    • Tap “Skip Installation”.

     – These steps assume the thermostat is

    already installed and configured.

    • Tap “Start Configuration”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    15/59

    Page 15

    15

     Adding Thermostat

    • Return to the Lyric app.

    • Tap “Add Thermostat”.

    • Tap “Start Setup”.

    • Tap “Skip Installation”.

    • Tap “Start Configuration”.

    • To reset the Lyric Wi-Fi connection,

    Press and hold the weather icon onthe Lyric thermostat for 5 seconds.

     – Resets the Wi-Fi connection.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    16/59

    Page 16

    16

    Connecting to Wi-Fi

    • Start the Lyric wireless network, tap

    “GO” on the Lyric thermostat.

    • Tap “Next” in the app.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    17/59

    Page 17

    17

     Adding Thermostat

    • Start the Lyric wireless network, tap

    “GO” on the Lyric thermostat.

    • Tap “Next” in the app.

    • Connect your mobile device to theLyric’s Wi-Fi network.

     – “Lyric Stat xx” xx is the last two digits

    of the thermostats MAC ID.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    18/59

    Page 18

    18

    Connecting to Wi-Fi

    • Start the Lyric wireless network, tap

    “GO” on the Lyric thermostat.

    • Tap “Next” in the app.

    • Connect your mobile device to theLyric’s Wi-Fi network.

     – “Lyric Stat xx” xx is the last two digits

    of the thermostats MAC ID.

    • Tap “Next” in the app.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    19/59

    Page 19

    19

    Connecting to Wi-Fi

    • Start the Lyric wireless network, tap

    “GO” on the Lyric thermostat.

    • Tap “Next” in the app.

    • Connect your mobile device to theLyric’s Wi-Fi network.

     – “Lyric Stat xx” xx is the last two digits

    of the thermostats MAC ID.

    • Tap “Next” in the app.

    • Tap “Skip” to view the configuration

    and continue.

     – These steps assume the thermostat is

    already installed and configured.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    20/59

    Page 20

    20

    Connecting to Wi-Fi

    • Tap “Next” in the app, when the

    Configuration Summary is

    displayed.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    21/59

    Page 21

    21

    Connecting to Wi-Fi

    • Tap “Next” in the app, when the

    Configuration Summary is

    displayed.

    • Tap “Next” in the app to connect thethermostat to the Honeywell

    network.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    22/59

    Page 22

    22

    Connecting to Wi-Fi

    • Tap “Next” in the app, when the

    Configuration Summary is

    displayed.

    • Tap “Next” in the app, to connect thethermostat to the Honeywell

    network.

    • Tap “Start Connecting”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    23/59

    Page 23

    23

    Connecting to Wi-Fi

    • Tap “Next” in the app, when the

    Configuration Summary is

    displayed.

    • Tap “Next” in the app, to connect thethermostat to the Honeywell

    network.

    • Tap “Start Connecting”.

    • Locate and tap the customer’swireless home network.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    24/59

    Page 24

    24

    Connecting to Wi-Fi

    • Tap “Next” in the app, when the

    Configuration Summary is

    displayed.

    • Tap “Next” in the app, to connect thethermostat to the Honeywell

    network.

    • Tap “Start Connecting”.

    • Locate and select the customer’swireless home network.

    • Tap “Next” to continue.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    25/59

    Page 25

    25

    Connecting to Wi-Fi

    • Enter the key or password to the

    customers home wireless network.

    • Tap “Done”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    26/59

    Page 26

    26

    Connecting to Wi-Fi

    • Enter the key or password to the

    customers home wireless network.

    • Tap “Done”.

    • Tap “Next” to initiate the connection.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    27/59

    Page 27

    27

    Connecting to Wi-Fi

    • Enter the key or password to the

    customers home wireless network.

    • Tap “Done”.

    • Tap “Next” to initiate the connection.

    • The connection process will take a

    few minutes to complete.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    28/59

    Page 28

    28

    Connecting to Wi-Fi

    • Enter the key or password to the

    customers home wireless network.

    • Tap “Done”.

    • Tap “Next” to initiate the connection.

    • The connection process will take a

    few minutes to complete.

    • Next the app will walk you through

    personalizing the name and

    temperature settings.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    29/59

    Page 29

    29

    Connecting to Wi-Fi

    • Enter the key or password to the

    customers home wireless network.

    • Tap “Done”.

    • Tap “Next” to initiate the connection.

    • The connection process will take a

    few minutes to complete.

    • Next the app will walk you through

    personalizing the location and

    thermostat name.

    • Enter a Location Name.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    30/59

    Page 30

    30

    Connecting to Wi-Fi

    • Enter a Thermostat Name.

     – This is the name that will appear on

    the Lyric Smart Controller also.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    31/59

    Page 31

    31

    Connecting to Wi-Fi

    • Enter a Thermostat Name.

     – This is the name that will appear on

    the Lyric Smart Controller also.

    • Tap “Next” after the names areentered.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    32/59

    Page 32

    32

    Connecting to Wi-Fi

    • Enter a Thermostat Name.

     – This is the name that will appear on

    the Lyric Smart Controller also.

    • Tap “Next” after the names areentered.

    • Personalization successful will be

    displayed if there are no conflicts.

    • Tap “Next”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    33/59

    Page 33

    33

    Connecting to Wi-Fi

    • Enter a Thermostat Name.

     – This is the name that will appear on

    the Lyric Smart Controller also.

    • Tap “Next” after the names areentered.

    • Personalization successful will be

    displayed if there are no conflicts.

    • Tap “Next”.

    • Setup is now complete, tap “Finish”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    34/59

    Page 34

    34

    Connecting to Wi-Fi

    • The thermostat mode and

    temperature will be displayed.

     – Blue – Cool Mode

     – Orange – Heat Mode

    • Enrollment into the Smart Controller

    is now possible.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    35/59

    Page 35

    35

    • Adding a Lyric Thermostat to the Smart Controller 

     – Login to the Total Connect 2.0 account.

    Enrolling a Lyric Thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    36/59

    Page 36

    36

    Enrolling a Lyric Thermostat

    1. Select the menu icon on the right side of the Automation

    section.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    37/59

    Page 3737

    Enrolling a Lyric Thermostat

    2. Select “Add Wi-Fi Thermostat”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    38/59

    Page 3838

    Enrolling a Lyric Thermostat

    3. Enter the user’s Lyric login credentials.

    4. Select Login.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    39/59

    Page 3939

    Enrolling a Lyric Thermostat

    3. Enter the user’s Lyric login credentials.

    4. Select Login.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    40/59

    Page 4040

    Enrolling a Lyric Thermostat

    5. Select the desired Lyric location.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    41/59

    Page 4141

    Enrolling a Lyric Thermostat

    6. Select the Lyric thermostat to be added.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    42/59

    Page 4242

    Enrolling a Lyric Thermostat

    6. Select the Lyric thermostat to be added.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    43/59

    Page 4343

    Enrolling a Lyric Thermostat

    • Total Connect is configuring the Lyric thermostat.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    44/59

    Page 4444

    Enrolling a Lyric Thermostat

    • Lyric thermostat is now configured to work on Total

    Connect 2.0

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    45/59

    Page 4545

    Lyric Thermostat

    • To view and control the thermostat on the Smart

    Controller, tap “Automation”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    46/59

    Page 4646

    Lyric Thermostat

    • Tap “Thermostats”.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    47/59

    Page 4747

    Lyric Thermostat

    • Tap the Lyric thermostat to view/control.

    • It may take a few minutes for Lyric to retrieve all information.

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    48/59

    Page 4848

    Lyric Thermostat

    • Adjust the temperature by sliding your finger left or right

    around the dial.

    Adjust up/down

    right/left

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    49/59

    Page 4949

    • Tap the weather icon , to view a weather forecast.

    Lyric Thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    50/59

    Page 5050

    • Tap “Back” to return to the thermostat screen.

    Lyric Thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    51/59

    Page 5151

    • Tap the Away icon , to set the thermostat into Away or

    Savings mode.

    Lyric Thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    52/59

    Page 5252

    • Select the number of hours that the home will be vacant,

    and tap “Save”.

    Lyric Thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    53/59

    Page 5353

    Troubleshooting

    and

    FAQ

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    54/59

    Page 5454

    • Hold down the Weathericon for about 5 seconds

    • Thermostat w ill

    disconnect from Wi-Fi andgo back into Access PointMode

    • Customer will then needto go through theConfigure and Connectionprocess again toreconnect to Wi-Fi

    Resetting the Wi-Fi

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    55/59

    Page 5555

    • Hold down the Weatherand Away icons to resetthe thermostat to factorydefault

    • This does not delete thecustomer registration

    • Thermostat w illdisconnect from Wi-Fi and

    set up options will be setback to factory default

    Defaulting the Thermostat

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    56/59

    Page 5656

    General FAQ’s

    • Thermostat Display Blank

     – Check Circuit Breaker 

     – Check that the power switch at the heating/cooling system is on

     – typically a light switch on the side of the system

     – Check wiring at thermostat and equipment – wiring should match

     – Make sure furnace door is closed securely

     – Interlock switch on the furnace will not allow power when door is

    removed

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    57/59

    Page 5757

    General FAQ’s

    • Lost Signal

     – Check other Wi-Fi devices in the home to validate the Wi-Fi is

    working properly. If the Wi-Fi is not working customer should

    contact their internet service provider 

     – Move router closer to the thermostat to improve signal strength,or install a repeater.

     – Restart the thermostat by removing from the wall plate for 10

    seconds. If thermostat does not reconnect to the router go

    through Wi-Fi enrollment again

    • Invalid Password

     – Displayed if home Wi-Fi router password entered incorrectly

     – Re-enter password

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    58/59

    Page 5858

    General FAQ’s

    • No IP Address (DHCP Error)

     – Displayed when home Wi-Fi router fails to provide an IP address

    for Wi-Fi set up

     – Thermostat may show signal strength bars

     – Power cycle the Wi-Fi router 

     – If power cycle does not solve the issue ensure that the router is

    configured for DHCP – Dynamic Host Configuration Protocol – if

    customer is uncertain how to configure the router they should

    contact the router manufacturer 

  • 8/16/2019 Lyric Thermostat - Total Connect 2.0 Enrollment Guide

    59/59

    General FAQ’s

    • No Internet Link

     – Displayed if thermostat unable to reach the My Total Connect

    Comfort Server 

     – Check internet connection

     – If customer has good internet connection verify they are notconnected to a guest network provided by their Wi-Fi router.

    Many guest networks have added firewall protection

     – Check router settings to validate port 443 is open – contact

    router manufacturer 

    • Did not receive activation email

     – Check the junk/spam folder for email