Lync Server Notes from the Field And More…

IlseVan CriekingeTechnologyAdvisor UC

WesleyBackelantTechnologyAdvisor BI

Ilse Van CriekingeTechnology Advisor Core UCMicrosoft Belux http://blogs.technet.com/ilvancri ilvancri@microsoft.com @ivcrieki

Wesley BackelantTechnology Advisor Core BIMicrosoft Belux http://blogs.msdn.com/wesleyb wesback@microsoft.com @wesleybackelant

Agenda• Introduction• On Premises – Online• Lync = Puzzle• Tools?• Monitoring

Authentication

Administration

Storage

Compliance

Unified Inbox & Presence

AudioConferencin

gE-mail and

CalendaringWeb

Conferencing TelephonyVideo

Conferencing Voice Mail

InstantMessaging (IM)

Communications Today

Authentication

Administration

Storage

User ExperienceAuthentication

Administration

Storage

UserExperience

Authentication

Administration

Storage

User Experience

Authentication

Administration

Storage

UserExperience Authentication

Administration

Storage

User Experience

Authentication

Administration

Storage

UserExperience

Authentication

Administration

Storage

User Experience

Telephony and

Voice Mail

InstantMessaging

E-mail andCalendarin

g

Unified Conferencin

g: Audio, Video, Web

Future of Communications

On-Premises Hybrid In the Cloud

Agenda• Introduction• On Premises – Online• Lync = Puzzle• Tools?• Monitoring

BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE

LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. 

Lync user can only be ‘homed’ on-premises or online(can’t split IM/meetings/voice)

Microsoft Lync Online - Capability Overview

Lync Online (Cloud)

Lync Server (On-premises)

Later N/A

Integration PossibilitiesExchange Online Exchange Server (on-

premises)

Lync Online• Lync client presence integration• IM/Presence in OWA

• Lync client presence integration

Lync Server on-premises

• Lync client presence integration• IM/Presence in OWA• Exchange Voice mail integration

• Lync client presence integration

• IM/Presence in OWA• Exchange Voice mail

integration

SharePoint Online SharePoint Server (on-premises)

Lync Online• Lync client presence integration • Lync client presence

integration

Lync Server on-premises

• Lync client presence integration • Lync client presence integration

• Skill search in Lync client

Presence integration = OOF messages in Lync, calendar-based presence status, embedded presence in Outlook and Office

Presence integration = embedded presence and click-to-communicate in SharePoint sites

Agenda• Introduction• On Premises – Online• Lync = Puzzle• Tools?• Monitoring

Introducing LyncInternet

PSTN

• IM/Presence (multiparty)• Pc-Pc Audio Conferencing• Pc-Pc Video Conferencing

IM/Presence Conferencing

Intro Lync Remote AccessInternet

PSTN

• Remote Users• Federation• PIC • Anonymous Users

Anywhere / Anytime

IM/Presence Conferencing

Enterprise Voice – Option 1Internet

PSTN

Sip Trunk

Provider

Anywhere / Anytime

IM/Presence ConferencingEnterprise Voice

Enterprise Voice – Option 2

Internet

PSTN

Anywhere / Anytime

IM/Presence ConferencingEnterprise Voice

Enterprise Voice – Option 3

Internet

PSTN

Anywhere / Anytime

IM/Presence ConferencingEnterprise Voice

Anywhere / Anytime

Adding Lync as You NeedInternet

PSTN

IM/Presence ConferencingEnterprise Voice

Sip Trunk

Provider

MonitoringArchivingGroupChat

Supported Topology…

Standard or Enterprise• Supported number of users (5,000)• High Availability• Move from Standard to Enterprise =

Move users• Database used:

• Standard Edition ships with, installs, and uses SQL Server 2008 Express Edition (64-bit)

• Enterprise Edition: SQL Server 2008 SP1, 2005 SP3 (64-bit) or 2008 R2

Lync Server Databases• Central Management Store = Xds• Pool Configuration Store

• Rtc• Rtcdyn• Rtcab1

• Application Store• Cpsdyn• Rgsdyn• Rgsconfig

• Location Store = Lis

Standard or EnterpriseReplica xds

Master xdsOthers

*

rtc

rtclocalReplica xds

rtclocalReplica xds

rtclocal

Others*

rtc

Lync 2010 Resiliency Architecture

▪ Registrar Component▪ Registration and Routing▪ Each registrar has its SQL Express DB

▪ User Services Component▪ Presence & Conferencing

▪ Registrar and User Services are collocated in same physical Front End in the DC

▪ All user end points register with same registrar

▪ Users are load balanced by Registrars using a Distributed Hash Algorithm

▪ Registrar can be installed in remote locations

Lync 2010Lync Server 2010 IP Phone

User Services Component(Presence & Conferencing)

Registrar ComponentRegistration & Routing

User’s Desktop

BackupRegistrar

Pool

Bob’s Primary Registrar & User

Services:EE Pool 1

Alice’s Primary Registrar & User

Services:EE Pool 2

Joe’s Primary Registrar: SBAUser Services:

EE Pool 1

Data Center - EE Pool 2

PresenceConferencing

Registrar(Registration& Routing)

AD & DNSRegistrar

Survivable Branch Appliance

Branch Office

Data Center - EE Pool 1

PresenceConferencing

Registrar(Registration& Routing)

AD & DNS

Lync 2010 Resiliency Architecture

Agenda• Introduction• On Premises – Online• Lync = Puzzle• Tools?• Monitoring

Remote Connectivity Analyzer

https://www.testocsconnectivity.com/

Lync 2010 Capacity Calculator• A spreadsheet for calculating a user’s

hardware requirements based on information about users and traffic.

http://www.microsoft.com/download/en/details.aspx?id=12295

Lync 2010 Bandwidth Calculator• A Microsoft Excel spreadsheet that

calculates WAN bandwidth requirements for a Lync Server deployment based on administrator-specified user profiles and network information.

http://www.microsoft.com/download/en/details.aspx?id=19011

UK Forrester Lync ROI Calculator• https://

partner.microsoft.com/uk/40043916

Agenda• Introduction• On Premises – Online• Lync = Puzzle• Tools?• Monitoring

Monitoring Server• Monitoring Server captures both call

detail record (CDR) and Monitoring Server data, which incorporates file transfer, application sharing, and remote assistance

• Instant Messaging archiving is solely covered in Archiving Server

31

Monitoring Server Overview• Works with both Standard Edition or

Enterprise Edition Pool (any supported topology)

• Requires SQL client tools on Monitoring server, if SQL database is on another server

• Microsoft Systems Center Operations Manager (SCOM) infrastructure is desirable

• SQL Server reporting Services (for detailed reports)

32

Step 1. Topology Builder

Step 2. Installation

Step 3. Deploy Reports

Key Metrics Per CallSIP Session data:•Endpoint IP address/mask•Inside/outside user flag•ICE Connectivity Path•Codec(s)•Network connectivity information

• Wired vs. WiFi• Link speed• VPN or not

• Bandwidth restrictions applied

Capture/Render device•Noise Level/Signal Level•Echo metrics for the client•Speech/signal and noise metrics for the client

• Device CPU• MAC address

Audio Metrics•Listening MOS•Sending MOS•Network MOS/Network MOS Degradation

• User Diagnostics• Audio Healer metrics

PSTN• Mediation Server to gateway

leg reporting

Packets/Packet loss rate•Jitter/Round Trip Time•Latency•Burst

Video Quality Metrics

Introducing PowerPivot

Power View• Interactive, web-based authoring and sharing

of information• Familiar Microsoft Office design patterns• Powerful data layout with banding, callout

and small multiples visualizations

Highly Visual Design Experience

• Fully integrated with PowerPivot• Drive greater insight through smart

and powerful querying• Zero configuration highlighting and

filtering• Animated trending and comparisons

Rich metadata-driven interactivity

Presentation-ready at all times• Presentation and story board turn

pervasive information into persuasive information

• Deliver and collaborate through SharePoint• Interactive PowerPoint runtime

DemoReports-Dashboard

Tools• Microsoft Lync Server 2010, Planning Tool: http://www.microsoft.com/download/en/details.aspx?id=19711• Microsoft Lync Server 2010 Capacity Calculator: http://www.microsoft.com/download/en/details.aspx?id=12295• Lync Visio Stencil: http://www.microsoft.com/download/en/details.aspx?id=20891• Lync Server 2010 - Protocol Workloads Poster :

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ad8ff3fb-014e-4fd7-8003-436d896ab0c6• Lync Server 2010 - Resource Kit :

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=8c64a1e1-f0b3-479c-a265-e480875c61d8&displaylang=en• Lync Server 2010 - Resource Kit Tools :

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=80cc5ce7-970d-4fd2-8731-d5d7d0829266• Test Lync/OCS Connectivity: http://www.testocsconnectivity.com• PowerPivot for Excel: http://www.powerpivot.com• SQL Server 2012: https://www.microsoft.com/betaexperience/pd/SQLDCTP3NOCTA/enus/

THANK YOU• ilvancri@microsoft.com• http://blogs.technet.com/ilvancri• @ivcrieki

• wesback@microsoft.com• http://blogs.msdn.com/wesleyb• @wesleybackelant