LUXURY SOCIETY MARKET GUIDEstatic.luxurysociety.com/mg/AE.pdf · · 2014-07-29LUXURY SOCIETY...
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LUXURY SOCIETY MARKET GUIDE United Arab Emirates 2011
Transcript of LUXURY SOCIETY MARKET GUIDEstatic.luxurysociety.com/mg/AE.pdf · · 2014-07-29LUXURY SOCIETY...
L U X U R Y S O C I E T YM A R K E T G U I D E
United Arab Emirates2 0 1 1
L U X U R Y S O C I E T YM A R K E T G U I D E
United Arab Emirates
SUPPORTINGPARTNERS
LUXURY SOCIETY MARKET GUIDE
UNITED ARAB EMIRATES
From Paris to Los Angeles, from London to Bangkok, from Mauritius to Sydney...
Live a Magnifique life with Sofitel, partner of Luxury Society.www.sofitel.com
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Contents
Foreword
Country Overview Luxury Society
Economy
Local Wealth
Luxury Market
Corporate Members
Directory Malls
Department Stores
Specialty & Concept Stores
Distribution Groups
Magazines
Events & Shows
Business Consulting & Training
Advertising, Design & Digital
PR & Events
Store Design & Architecture
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Foreword
The luxury industry has become an increasingly complex and competitive market, in which we are
all committed to serving demanding customers and delivering excellence on a daily basis.
To succeed in our mission, it is essential to collaborate with those who share this same quest
practices and strategies that rule our industry. Ultimately, those professionals who can match a
luxury buyer’s demanding set of expectations.
Following our series of LS Local events in Paris, London, Milan, New York, Geneva, Los Angeles,
Munich, Moscow, Dubai, Mumbai, Shanghai, Hong Kong and Sao Paulo, we discovered that the
search for a PR company, digital agency, distributor or even sourcing personnel, presents a series of
challenges for executives entering new markets.
Leveraging the collective knowledge of our vast network and drawing on the insights uncovered
around the world, during LS Locals, we have put together a series of regional guides, recommending
the best service providers, agencies, consultants and luxury experts that can make a difference to
businesses. Those chosen have been included because of their long-term experience working with
Our listings are of course, non-exhaustive, but with more than 20,000 members from 150 countries,
we feel we have a front-row understanding of who does what in our key markets.
If there are companies not included in our listings that we need to know about, please send through
details to [email protected] and we will be happy to consider them in future issues of
our guides. They will also be featured in our online directory, which currently lists more than 1600
suppliers to luxury brands (www.luxurysociety.com/directory).
We, at Luxury Society, sincerely hope our market guides and directories will enable you to source,
select and connect with the partners best placed to make a difference to your business.
Kindest regards,
Luxury Society foundersw w w . m i l l e s i m a . c o m
Stores Iphone - Blackberry - SamsungCatalogue Websites
Join us on Facebook, Twitter and YouTube
THE FINEST BORDEAUX, BURGUNDIES AND CHAMPAGNES. . .ARE MATURING FOR YOU IN OUR CELLARS.
2,500,000 BOTTLES, HALF-BOTTLES, MAGNUMS, DOUBLE-MAGNUMS, JEROBOAMS, IMPERIALS
BORDEAUX 87, quai de Paludate, 33000 Bordeaux, France SAINT-TROPEZ Quartier de la Bouillabaisse RD 98, 83390 Saint-TropezNEW YORK 1355 2nd Ave, New York, NY 10021
FRANCE DEUTSCHLAND UNITED KINGDOM IRELAND OSTERREICH SUISSE BELGIQUE LUXEMBOURG ESPAÑA ITALIA PORTUGAL HONG KONG
Contact us on free phone 00 33 557 808 813
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LUXURY SOCIETY MARKET GUIDE
UNITED ARAB EMIRATES
GDP (total) $307.9 billion
GDP (per capital) $49,600
Growth +3.2%
Members
Companies
Service Providers
Country OverviewSection produced in collaboration with
Real Estate (35)
Travel & Hospitality (35)
Media & Publishing (19)
Holding Companies & Groups (14)
Automotive (13)
Jewelry (12)
Fashion & Accessories (11)
Yachting & Boating (11)
Art (9)
Beauty & Wellbeing (8)
Multi Sector Retail (8)
Furniture & Homeware (6)
Lifestyle & Personal Services (6)
Timepieces (6)
Aviation (5)
Sports (5)
Fine Foods (4)
Architecture & Design (1)
Consumer Electronics (1)
Banking & Financial Services (1)
Trade Fairs (6)
Event Production (5)
Exhibitions (5)
PR (3)
Advertising (2)
Communication (2)
Consulting (1)
Interior Designers (1)
Business Consulting (1)
Conferences (1)
Print Design (1)
Others (7)
185 COMPANIES SPECIALIZED IN
19 SERVICE PROVIDERS EXPERTS IN
Fore more details, visit luxurysociety.com/directory
Fore more details, visit luxurysociety.com/service-providers
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For the full report: www.ledburyresearch.com/research-reports/wealth-profiles
LUXURYSOCIETY IN UNITED ARAB EMIRATES
The UAE has the seventh largest share of proven oil and gas reserves in the world. GDP stands at $302bn.
The UAE Federation was formed on 2 December 1971 as a fully independent state when the ‘Trucial States’
ended their individual treaty relationships with Britain. The UAE is made up of seven emirates: Abu Dhabi,
Dubai, Sharjah, Ajman, Umm Al-Quwain, Ras Al-Khaimah and Fujairah.
The rising price of oil and natural gas has resulted in high levels of liquidity in the hands of both the state
and private individuals. However, governments are mindful not to waste this liquidity as in the last petro-
boom of the 1970s/early 1980s, and are reinvesting it in order to diversify their respective economies.
exposed to depressed real-estate prices. Performance improved in 2010 at 3.2% and this is expected to
remain unchanged in 2011. Non-oil GDP growth is forecasted to grow from 2% in 2010 to 3.25% for the
year, as a result of strong tourism, logistics, and trade in Dubai and large public investment spending in
Abu Dhabi.
Longer term growth will depend on the progression of Abu Dhabi’s Economic Vision of 2030 and Dubai’s
Strategic Plan of 2015. In order to help the promote economic growth and to diversify further away from
crisis. While still heavily dependent on revenues from hydrocarbons, the UAE is increasingly insulated from
ECONOMY
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Population 4,976,000
Millionaires (number) 80,000
Millionaires (assets) $530 billion
Number of Emirati millionaires
Country OverviewSection produced in collaboration with
% of leading luxury brand stores 2%
growth in luxury stores +48%
luxury stores / 10k millionaires 7.91
For the full report: www.ledburyresearch.com/research-reports/wealth-profiles For the full report: www.ledburyresearch.com/research-reports/wealth-profiles
With Emiratis comprising a minority of the population, all the liquidity provided by oil means that, per
capita. they are among the wealthiest nation in the world. Large family businesses tend to be the dominant
economic force and the largest source of wealth in the Middle East is family inheritance. A number of
for example, the Qassimi family control 8% of all board seats in Abu Dhabi, and Al Ghurair hold 6%
of those in Dubai. Over 50% of HNWI wealth in the UAE is invested offshore. However, this wealth is
increasingly being invested locally: GCC domestic funds are projected to rise from 2% in 2007 to 15% in
2009. High levels of personal service are demanded by clients and, due to the familial nature of wealth,
LOCAL WEALTHOther wealthy expatriate populations include Indian, Russian and Chinese. Despite the downturn in real
in property, with 40% seeing it as having upward potential. Emiratis are struggling to adapt to a more
westernised culture, and activities/objects that allow them to reconnect with their traditional roots, such
as orientalist art and falconry, are becoming more popular. Due to cultural and religious traits, women will
display wealth through accessories as well as spend on interior decorating;; for men it tends to be through
autos, electronics and watches. Shopping tends to be concentrated in malls. Abu Dhabi is considered more
conservative than Dubai, due to the latter’s heavy reliance on tourism. However this is changing, as the
wealth managers and associated industries seeking a new market. Luxury malls and hotel complexes, a
Louvre museum annexe and a new Guggenheim museum are all in the the process of being built, to make
Abu Dhabi the new luxury and cultural hub of the Arab world.
Dubai. These two cities – within emirates of the same name – are home to ultra-luxury hotels such as the
Burj al Arab, Jumeirah at Etihad Towers and the latest Armani Hotels venture, located within the Burj
Khalifa. The UAE has the world’s sixth highest per capita income and much of the luxury industry is driven
by consumption. The region has become an important market for Swiss timepieces and supercars, which are
often custom designed. Distributors in the UAE drive the luxury goods market. Dubai based Rivoli Group,
Al Tayer, Chalhoub and BinHendi Enterprises control the majority of European luxury brands, operating
stores across the Middle East, including Bahrain, the Kingdom of Saudi Arabia, Lebanon and Qatar.
LUXURY MARKET
Millionaires Deca-Millionaires
80k
60k
40k
20k
5000
4000
3000
2000
2008 2009 2010 2008 2009 2010
Centa-Millionaires
500
400
300
200
2008 2009 2010
Country Overview
For the full report: www.ledburyresearch.com/research-reports/wealth-profiles
UAE
>CHF 3,000
Premium
G7
CHF 500-3,000
Luxury
Global
CHF 200-500
2008
2009
20082007
2007
20082007
2009 2010
2010
2009 2010
Luxury Car Demand
Core Luxury Growth (Change in value of Swiss Watch Imports)
Aspirational Luxury Growth (Change in volume of champagne imports)
+40%
+20%
0
40%
0
-40%
40%
0
-40%
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Intelligence
Dashboards
E-‐‑commerce Quality
Social MediaSearch
Passion
Strategy
Mobile
ExpertGlobal Digital
OVERVIEW DETAILS
MANAGEMENT
CONTACT
exclusively to the design and implementation of digital communication strategies for luxury brands. For over ten years, DLG has developed a unique know-how it is currently implementing for its clients in Europe (France, Germany, Italy, United Kingdom, Switzerland), North America (United States), the Middle East (United Arab Emirates) and Asia (China, Hong Kong). Since 2004, DLG has been publishing the WorldWatchReport, a baseline market study for the watchmaking
Watch Magazine - and the precious support of the Fondation de la Haute Horlogerie. The WorldWatchReport is frequently quoted as a reference by the international press (Bloomberg, New York Times, Financial Times, etc.).
Main areas of expertise
- Strategic Consulting- Digital Performance Dashboards- Search Engine Marketing (Google, Bing, Yahoo, Baidu, Yandex, etc.)- Online Reputation Management- Social Media Strategies (Facebook, Twitter, Youtube, Sina Weibo, etc.)- Community Management- Online PR- Brand Protection- Online Advertising
Why DLG?
Our clients mainly praise us for our in-depth knowledge of both the digital world and the luxury industry and our commitment to a “Swiss made” quality of service. They also appreciate that DLG can serve as a single and global point of contact, leveraging on its international network of specialized partners to locally and consistently implement
Amongst our clients
Audemars Piguet, Longines, Piaget, TAG Heuer, L’Oreal, Nespresso, Union Bancaire Privée
Founded: 2001Employees: 25
David SadighManaging Partnerdsadigh@digital-luxury.com
DIGITAL LUXURY GROUPSuite 1509, Shatha Tower, Dubai Media City PO Box 50954 - Dubai dubai@digital-luxury.comwww.digital-luxury.com
Digital Luxury Group
Corporate Members
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OVERVIEW DETAILS
MANAGEMENT
CONTACT
Corporate Members
emailvision
Emailvision is a leader in on-demand software for online relationship marketing.
We power smart email, mobile and social marketing with built-in customer intelligence, helping luxury brands to engage with fans and loyal customers beyond traditional channels. To make it possible for
streams online, we provide excellence in software and integrations with key business applications, while luxury brands possess invaluable information about their customers.
With this knowledge, luxury brands are able to develop the most innovative and personalised communications to foster stronger, more enduring relationships, taking full advantage of the unprecedented
teams in 19 countries, we work closely with our clients to deliver 350,000 campaigns every month worldwide.
Our work has always been about giving marketers complete control of their online campaigns, without heavy reliance on internal IT, through cutting edge technology. Yet, when it comes to service and support, we take the old-fashioned approach. Being customer-focused is one of our core values and our highly responsive and dependable staff work closely with clients to help them achieve their marketing goals.
References
Hermès, Mercedes-Benz, Sandro… just three of over 3,000 clients worldwide.
Founded: 1999Permanent staff: Over 600Worldwide presence: 19 countries Argentina, Austria, Belgium, Brazil, Canada, China, France, Germany, Hong-Kong, Israel, Italy, Mexico, Netherlands, Portugal, Spain, Sweden, Switzerland, UK, USA
Nick HeysFounder and CEO
EMAILVISION HQLynton House7-12 Tavistock SquareLondon WC1H 9LT Tel: +44 (0)20 7554 [email protected] www.emailvision.com/luxury
Nathalie Chaboche
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Knowledge is power.The Global Blue Dossier is an ethnographic deep dive into the customers that luxury brands value the most, yet o!en know the least: wealthy, upwardly mobile travellers.
‘The Growing Complexity of the Chinese Shopper’ provides insights and recommendations that will equip you with a unique, strategic advantage.
We detail the needs and nuances of the Chinese global shopper, the most important and influential customer group we’ve ever witnessed.
Bespoke reports
Annual reviews
Quarterly briefings
Be first to know. Email us on [email protected] and we’ll be in touch.
www.global-blue.com/corporate
CC_Int_140x200_Eng_111108.indd 1 11/9/11 3:15 PM
OVERVIEW DETAILS
MANAGEMENT
CONTACT
In the age of the globalized economy and emerging markets, boundless travel is a fact of life and the East is rising. The world is changing and every business needs to answer the same questions. Who are tomorrow’s customers? How do you reach them? How should you speak to them? How do you give them the service they want?
The world’s fastest growing economies are changing the face of wealth, and all of us, from big businesses to boutique brands, are entering a new age where the customers we value the most are the people we know the least.
Every retail and hospitality business will need to engage and delight a new kind of customer, bringing unprecedented opportunity for growth from global shoppers – the world’s most valuable customers. Every business needs them, one company knows them.
Having invented the concept of Tax Free Shopping in 1980, Global Blue has been guiding tomorrow’s customers for the last 30 years. Today we serve in excess of 60,000 global shoppers each and every day – 1 every 1.5 second in 40 countries on 5 continents. Global Blue offers them all the services they need to shop and spend wisely when travelling in foreign countries.
We are the experts in international travellers’ shopping and spending;; we work with over 270,000 of the world’s favourite brands, stores, and hotels, and help them to maximise their share of business from the lucrative global shopper market.
Global Blue’s range of services includes VAT/GST refunds, dynamic currency conversion, front-line staff training and education, marketing services in the global shoppers’ countries of origin and at destination, POS and retail technologies, as well as intelligence and consultancy services.
Founded: 1980Employees: 1200
Manelik Sfez VP Partner & Corporate Marketing
Global Blue SARoute de Divonne 461260 NyonSwitzerland+41 22 363 7740www.global-blue.com/corporate
Global Blue
Corporate Members
Marie Bergfelt Senior Manager, Corporate Communications
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OVERVIEW DETAILS
MANAGEMENT
CONTACT
Our Services
Ipolitis & Hubertus provides strategic advisory for aspirational brands, high-end manufacturers and luxury goods retailers taking into account market demand, direct competition and new product offer.
or horizontal integration of industry, through internal or external growth.
a deep strategic approach by creating opportunities for sellers and buyers, developing joint-ventures and commercial alliances and
mandates.
Ipolitis & Hubertus’ commitment is to propose solutions which
transmissions;; preservation of brand identity in strategic development projects;; ensuring a reliable and relevant partner in sale processes;; improving brand recognition and market position, through internal and/or external growth.
Our Expertise
Ipolitis & Hubertus is fully dedicated to luxury goods industry. Our experience in luxury brand management, knowledge of strategic trends and sensitivity in intangible assets, have provided us with an appropriate understanding of luxury companies & owners values.
Our expertise covers the key segments of luxury, such as:
1. Diamonds, Jewellery, Watches and Writing Instruments2. Haute couture, Ready-to-wear, Leather goods and Fashion Accessories 3. Wines and Spirits
Founded: 1999Worldwide presence: a global activity with operations in Europe especially in Italy, France, United Kingdom and Switzerland
IPOLITIS & HUBERTUS SA17 Rue des Pierres-du-Niton1207 Geneva, Switzerland+41 22 940 25 30 [email protected]
Ipolitis & Hubertus SA
Corporate Members
IPOLITIS & HUBERTUS SACORPORATE FINANCE
IPOLITIS & HUBERTUS SACORPORATE FINANCE
Patrice Müller Partner [email protected]
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MALLS (7)
DEPARTMENT STORES (4)
Directory
BOULEVARD - JUMEIRAH EMIRATES TOWER
Dubai+971 4 319 8999
www.boulevarddubai.com
BURJUMAN Dubai+971 4 352 0222
MALL OF THE EMIRATES Dubai+971 4 409 9000
MARINA MALL Abu Dhabi+971 2 681 8300
SOUK AL BAHAR Dubai+971 4 362 7011
THE DUBAI MALL Dubai+971 4 362 7500
WAFI Dubai
BLOOMINGDALE’S Dubai+971 4 350 5333
www.bloomingdales.com
GALERIES LAFAYETTE Dubai+971 4 339 9933
www.galerieslafayette.com
HARVEY NICHOLS Dubai+971 4 409 8888
www.harveynichols.com
SAKS FIFTH AVENUE Dubai+971 4 351 5551
www.saksincorporated.com
SPECIALTY & CONCEPT STORES (5)
BOUTIQUE1 2 stores in Dubai+971 4 448 3444
PARIS GALLERY Abu Dhabi, Al Ain, DubaiRas Al Khaimah, Sharjah
www.parisgallery.com
SALAMS 2 stores in Dubai, 1 in Abu Dhabi+971 4 7048484
www.salams.com
SAUCE 3 stores in Dubai, 1 in Abu Dhabi+971 4 394 9700
SYMPHONY Dubai +971 4 330 8050
DISTRIBUTION GROUPS (10)
AL FAHIM HOLDINGS Sharjah [email protected]
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UNITED ARAB EMIRATESDirectory
AL FARDAN GROUP Dubai+971 4 351 1666
AL TAYER Dubai+971 4 201 1111
AHMED SEDDIQI & SONS Dubai+971 4 332 3777
www.seddiqi.com
BINHENDI Dubai+971 4 384 6777
CHALHOUB GROUP Dubai+971 4 804 5000
www.chalhoub-[email protected]
JASHANMAL GROUP Dubai+971 4 266 6633
www.jashanmalgroup.com
PARIS GROUP Dubai+971 4 232 8999
RETAIL ARABIA INTERNATIONAL
Dubai+971 4 346 8181
RIVOLI GROUP Dubai www.rivoligroup.com
Help us crowdsource the world’s best experts. Send more details about companies missing in this list to us at [email protected]
BESPOKE INTERNATIONAL Dubai+971 50 651 3699
BROWNBOOK Dubai+971 50 293 5698
CONCIERGE MAGAZINE Dubai+971 50 424 3600
DEPARTURES Munich, Germany+49 (0) 89 64 27 97 16
www.journal-international.de
HIA MAGAZINE Dubai+ 971 4 391 65 00
www.hiamag.com
INDULGE Dubai e.indulgekt.com
LUXURY PUBLICATIONS Dubai+971 4 2589533
www.luxury-publications.cominfo@luxury-publications.com
LUXURY WORLD MAGAZINE Ajman [email protected]
MILLEMIUM MILLIONAIRE Dubai+971 4 367 03 83
www.themillenniummillionaire.comzaalok@themillenniummillionaire.com
MOJEH Dubai+971 4 454 2050
www.mojeh.com
ROBB REPORT ARABIA Riyadh, KSA [email protected]
MAGAZINES (18)
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LUXURY SOCIETY MARKET GUIDE
UNITED ARAB EMIRATESDirectory
RUSSIAN EMIRATES Dubai+971 4 229 79 55
SHAWATI MAGAZINE Abu Dhabi+971 12 345 678
www.shawati.ae
SIMPLY ABU DHABI London, UK+44 161 832 4566
SUR LA TERRE Doha, Qatar+974 434 0360
www.surlaterre-me.com
THE TIMES LUXX ME Dubai+971 4 364 2900
milena.kovijanic@sab-media.com
VIRTUOZITY Dubai www.virtuozity.com
WHATS NEW Dubai+971 4 286 9984
EVENTS & SHOWS (2)
BIG BOYS TOYS Dubai+971 4 321 4747
MY YACHT ABU DHABI Abu Dhabi+971 552 80 7900
BUSINESS CONSULTING & TRAINING (2)
LUXURY MOVEMENT Dubai+971 4 442 1698
UNDERSTAND ARABIA Herts+44 (0) 778 654 4392
ADVERTISING, DESIGN & DIGITAL (5)
EURO RSCG LUXE Dubai +971 4 366 4100
www.eurorscgme.com
EXPRESSION Dubai+971 4 368 8107
www.expression-me.cominfo@expression-me.com
INSIGNIA Dubai+971 4 439 3434
SEVENTH ART Dubai+917 4 428 0600
THE MEDIA FACTORY Dubai+971 4390 2260
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STORE DESIGN & ARCHITECTURE (5)
Directory
ASZ ARCHITETTI Dubai+971 4 4435180
CECILIA CLASON INTERIORS Dubai+971 4 362 6261
DXB.LABS Dubai+971 4 344 4462
www.dxb-lab.cominfo@dxb-lab.com
LW DESIGN GROUP LLC Dubai+971 4 369 7800
www.lwdesigngroup.com
WA INTERNATIONAL Dubai+971 4 266 3050
www.wa-[email protected]
DNA PR & EVENTS Dubai+971 720 416 16
L’AGENCE DUBAI Dubai [email protected]
NICHE’360 Dubai+971 4 442 2767
NOMADA Dubai+971 4 396 11 99
PENCELL Dubai+971 4 450 3933
www. pencelldubai.com
PRCO Dubai+971 (0)4 446 2430
PRISME INTERNATIONAL Dubai+971 4 425 3553
www.prismeinternational.net
RR&CO Dubai+971 4 311 6616
TOH PR Dubai+971 4 354 9212
PR & EVENTS (8)
