LUXURY SOCIETY MARKET GUIDEstatic.luxurysociety.com/mg/IN.pdf · 7 LUXURY SOCIETY MARKET GUIDE...

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LUXURY SOCIETY MARKET GUIDE India 2011

Transcript of LUXURY SOCIETY MARKET GUIDEstatic.luxurysociety.com/mg/IN.pdf · 7 LUXURY SOCIETY MARKET GUIDE...

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L U X U R Y S O C I E T YM A R K E T G U I D E

India2 0 1 1

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L U X U R Y S O C I E T YM A R K E T G U I D E

India

SUPPORTINGPARTNERS

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LUXURY SOCIETY MARKET GUIDE

INDIA

From Paris to Los Angeles, from London to Bangkok, from Mauritius to Sydney...

Live a Magnifique life with Sofitel, partner of Luxury Society.www.sofitel.com

Contents

Foreword

Country Overview Luxury Society

Economy

Local Wealth

Luxury Market

Corporate Members

Directory Malls

Concept Stores

Distribution Group

Magazines

Websites

Publishing Companies

PR & Events

Business Consulting

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Foreword

The  luxury  industry  has  become  an  increasingly  complex  and  competitive  market,  in  which  we  are  all  

committed  to  serving  demanding  customers  and  delivering  excellence  on  a  daily  basis.

To  succeed  in  our  mission,  it  is  essential  to  collaborate  with  those  who  share  this  same  quest  for  

and  strategies  that  rule  our  industry.  Ultimately,  those  professionals  who  can  match  a  luxury  buyer’s  

demanding  set  of  expectations.

Following  our  series  of  LS  Local  events  in  Paris,  London,  Milan,  New  York,  Geneva,  Los  Angeles,  

Munich,  Moscow,  Dubai,  Mumbai,  Shanghai,  Hong  Kong  and  Sao  Paulo,  we  discovered  that  the  

search  for  a  PR  company,  digital  agency,  distributor  or  even  sourcing  personnel,  presents  a  series  of  

challenges  for  executives  entering  new  markets.

Leveraging  the  collective  knowledge  of  our  vast  network  and  drawing  on  the  insights  uncovered  

around  the  world,  during  LS  Locals,  we  have  put  together  a  series  of  regional  guides,  recommending  

the  best  service  providers,  agencies,  consultants  and  luxury  experts  that  can  make  a  difference  to  

businesses.  Those  chosen  have  been  included  because  of  their  long-­term  experience  working  with  

Our  listings  are  of  course,  non-­exhaustive,  but  with  more  than  20,000  members  from  150  countries,  

we  feel  we  have  a  front-­row  understanding  of  who  does  what  in  our  key  markets.

If  there  are  companies  not  included  in  our  listings  that  we  need  to  know  about,  please  send  through  

details  to  [email protected]  and  we  will  be  happy  to  consider  them  in  future  issues  of  

our  guides.  They  will  also  be  featured  in  our  online  directory,  which  currently  lists  more  than  1600  

suppliers  to  luxury  brands  (www.luxurysociety.com/directory).

We,  at  Luxury  Society,  sincerely  hope  our  market  guides  and  directories  will  enable  you  to  source,  

select  and  connect  with  the  partners  best  placed  to  make  a  difference  to  your  business.

Kindest  regards,

Luxury  Society  founders

w w w . m i l l e s i m a . c o mStores Iphone - Blackberry - SamsungCatalogue Websites

Join us on Facebook, Twitter and YouTube

THE FINEST BORDEAUX, BURGUNDIES AND CHAMPAGNES. . .ARE MATURING FOR YOU IN OUR CELLARS.

2,500,000 BOTTLES, HALF-BOTTLES, MAGNUMS, DOUBLE-MAGNUMS, JEROBOAMS, IMPERIALS

BORDEAUX 87, quai de Paludate, 33000 Bordeaux, France SAINT-TROPEZ Quartier de la Bouillabaisse RD 98, 83390 Saint-TropezNEW YORK 1355 2nd Ave, New York, NY 10021

FRANCE DEUTSCHLAND UNITED KINGDOM IRELAND OSTERREICH SUISSE BELGIQUE LUXEMBOURG ESPAÑA ITALIA PORTUGAL HONG KONG

Contact us on free phone 00 33 557 808 813

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GDP (total)   $1,538  billion

GDP (per capita) $3,500

Growth   +10.4%

Members

Companies

Service Providers

Country OverviewSection produced in collaboration with

Travel & Hospitality (56)

Holding Companies & Groups (20)

Fashion & Accessories (16)

Jewelry (14)

Media & Publishing (13)

Timepieces (9)

Aviation (6)

Multi Sector Retail (5)

Automotive (4)

Lifestyle & Personal Services (4)

Real Estate (3)

Yachting & Boating (3)

Art (2)

Beauty & Wellbeing (2)

Furniture & Homeware (2)

Wine, Spirits & Cigars (2)

Architecture & Design (1)

Consumer Electronics (1)

Associations & Non Profit (1)

Consulting (5)

PR (3)

Exhibitions (2)

Trade Fairs (2)

Event Production (1)

Business News (1)

Communication (1)

Conferences (1)

Marketing & Sales Services (1)

Marketing Consulting (1)

Marketing Partnerships (1)

Show Production (1)

139 COMPANIES SPECIALIZED IN

13 SERVICE PROVIDERS EXPERTS IN

Fore more details, visit luxurysociety.com/directory

Fore more details, visit luxurysociety.com/service-providers

446

148

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Luxu

ry S

ocie

ty M

arch

201

2

For the full report: www.ledburyresearch.com/research-reports/wealth-profiles

LUXURYSOCIETY IN INDIA

India’s  economy  is  the  5th  largest  in  the  world  measured  at  purchasing  power  parity  exchange  rates

GDP  currently  stands  at  $4.1  tr.  India  is  slowly  developing  into  an  open-­market  economy.  

The  service  sector  is  the  major  source  of  economic  growth  in  India,  accounting  for  over  half  of  all  output  

and  employing  less  than  one  third  of  the  labour  force.  The  main  services  offered  in  India  include  technology,  

investment,  although  limits  on  foreign  direct  investment  were  permitted  in  a  few  key  sectors,  such  as  

telecommunications.

In  2010,  the  Indian  economy  proved  resilient  to  the  global  downturn,  primarily  due  to  domestic  demand  and  

the  economy  expanded  by  more  than  10%.  However,  this  is  expected  to  slow  to  approximately  8%  in  the  12  

months  to  March  2012  due  to  the  implementation  of  higher  interest  rates.  In  the  longer-­term,  India’s  GDP  

is  forecast  to  grow  by  7%  per  annum  over  the  next  ten  years.  This  is  the  second  highest  in  the  world,  twice  as  

fast  as  world  GDP.  The  large  number  of  middle  class  households  in  India  offer  a  substantial  target  potential  

for  manufacturers  and  retailers.  The  Indian  middle  class  is  expected  to  have  increased  ten-­fold  by  2025,  

expanding  the  nation’s  consumer  population.

The  rapidly  growing  software  sector  is  causing  a  boost  in  service  exports  and  contributing  to  the  

modernisation  of  India’s  economy.  The  large  and  growing  population  is  the  fundamental  social,  economic,  

and  environmental  problem  for  India  in  the  longer  term.The  speed  of  economic  expansion  of  recent  

borrowing  costs  being  implemented  by  the  government.

ECONOMY

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Population                      1,173,108,000

Millionaires (number)                368,000

Millionaires (assets) $3,560  billion

Number of indian millionaires

Country OverviewSection produced in collaboration with

% of leading luxury brand stores                    1%

growth in luxury stores +56%

luxury stores / 10k millionaires 0.46

For the full report: www.ledburyresearch.com/research-reports/wealth-profiles For the full report: www.ledburyresearch.com/research-reports/wealth-profiles

Several  of  the  world’s  wealthiest  people  are  heads  of  Indian  conglomerates,  but  it  is  those  who  run  Small  and  

Medium  sized  Enterprises  (SMEs)  who  comprise  the  bulk  of  India’s  wealthy  population.  SMEs  account  for  

BSE  and  NSE  in  the  last  3  years.  Pharmaceuticals  and  metals  are  key  sectors  in  which  wealth  has  recently  

been  created,  with  the  service  sector,  IT  and  outsourcing  playing  an  increasing  role  in  recent  years.  Sport  

at  18%  a  year  and  was  recently  valued  at  $12.8bn.

India  has  the  second  highest  concentration  of  young  HNWIs  in  Asia:  19%  of  Indian  HNWIs  are  between  the  

Australia  and  Japan  have  only  6%  in  this  age  bracket.

LOCAL WEALTH With  India  becoming  home  to  an  increasing  number  of  HNWIs,  foreign  banks  are  vying  with  each  other  

to  grab  market  share  in  a  range  of  wealth  sectors,  from  brokerage  to  private  client  management.  Indian  

investors  have  historically  kept  their  wealth  in  tangible  goods  such  as  land  and  jewellery  (the  country  is  the  

Indians  have  been  investing  in  the  Indian  property  market.  Property  currently  accounts  for  about  43%  of  

overall  household  wealth  in  India.  

As  the  younger  wealthy  are  increasingly  educated  abroad  (US  and  Europe),  their  appetite  for  foreign  brands  

India  has  seen  luxury  brands  expressing  interest  in  expanding  their  market  there,  though  this  is  often  

hampered  by  a  lack  of  appropriate  retail  space  and  over-­regulation.

India’s  luxury  market  is  forecast  to  grow  to  $14.7  billion  by  2015.  Jewellery,  electronics  and  cars  are  growing  

at  the  fastest  rate,  whilst  accessories,  wines  and  spirits  and  luxury  travel  continue  to  perform  steadily.  India’s  

retail  landscape  is  highly  regulated  and  product  import  duties  in  India  hover  at  30%.  

Most  recent  legislation  forbids  100%  FDI  in  mono-­brand  retail,  unless  30%  of  all  product  is  sourced  from  

Indian  SME’s.  Real  estate  is  also  heavily  regulated,  retail  infrastructure  is  non-­existent  andstreet-­level  

environments  are  often  unkempt.  Luxury  brands  generally  launchboutiques  in  luxury  malls  or  hotels,  

through  joint  ventures  with  local  distributors.  Future  growth  is  expected  to  come  from  second-­tier  cities  like  

LUXURY MARKET

Millionaires Deca-Millionaires Centa-Millionaires

400k

300k

200k

100k

20k

15k

10k

5k

2000

1500

1000

500

2008 2009 2010 2008 2009 2010 2008 2009 2010

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Country Overview

For the full report: www.ledburyresearch.com/research-reports/wealth-profiles

>CHF 3,000

Premium

CHF 500-3,000

Luxury

CHF 200-500

2008

20082007

2007 2009 2010

2009 2010

Luxury Car Demand

Core Luxury Growth (Change in value of Swiss Watch Imports)

Aspirational Luxury Growth (Change in volume of champagne imports)

+70%

0

-70%

40%

0

-40%

India

G7

Global

200920082007 2010

20%

0

-20%

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OVERVIEW DETAILS

MANAGEMENT

CONTACT

Corporate Members

Emailvision   is   a   leader   in   on-­demand   software   for   online  relationship  marketing.  

We   power   smart   email,   mobile   and   social   marketing   with   built-­in  customer  intelligence,  helping  luxury  brands  to  engage  with  fans  and  loyal  customers  beyond  traditional  channels.  To  make  it  possible  for  

streams   online,   we   provide   excellence   in   software   and   integrations  with  key  business  applications,  while  luxury  brands  possess  invaluable  information  about  their  customers.  

With   this   knowledge,   luxury   brands   are   able   to   develop   the   most  innovative  and  personalised  communications  to  foster  stronger,  more  enduring   relationships,   taking   full   advantage   of   the   unprecedented  

teams   in   19   countries,   we   work   closely   with   our   clients   to   deliver  350,000  campaigns  every  month  worldwide.

Our  work  has  always  been  about  giving  marketers  complete  control  of  their  online  campaigns,  without  heavy  reliance  on  internal  IT,  through  cutting  edge   technology.  Yet,  when   it   comes   to   service  and  support,  we  take  the  old-­fashioned  approach.  Being  customer-­focused  is  one  of  our  core  values  and  our  highly  responsive  and  dependable  staff  work  closely  with  clients  to  help  them  achieve  their  marketing  goals.

References

Hermès,   Mercedes-­Benz,   Sandro…   just   three   of   over   3,000   clients  worldwide.

Founded:  1999Permanent  staff:  Over  600Worldwide  presence:  19  countries  Argentina,  Austria,  Belgium,  Brazil,  

Hong-­Kong,  Israel,  Italy,  Mexico,  Netherlands,  Portugal,  Spain,  Sweden,  Switzerland,  UK,  USA

Nick  Heys

EMAILVISION  HQLynton  House7-­12  Tavistock  Square

+44  (0)20  7554  [email protected]  www.emailvision.com/luxury

emailvision

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Knowledge is power.The Global Blue Dossier is an ethnographic deep dive into the customers that luxury brands value the most, yet o!en know the least: wealthy, upwardly mobile travellers.

‘The Growing Complexity of the Chinese Shopper’ provides insights and recommendations that will equip you with a unique, strategic advantage.

We detail the needs and nuances of the Chinese global shopper, the most important and influential customer group we’ve ever witnessed.

Bespoke reports

Annual reviews

Quarterly briefings

Be first to know. Email us on [email protected] and we’ll be in touch.

www.global-blue.com/corporate

CC_Int_140x200_Eng_111108.indd 1 11/9/11 3:15 PM

OVERVIEW DETAILS

MANAGEMENT

CONTACT

In  the  age  of  the  globalized  economy  and  emerging  markets,  boundless  travel   is   a   fact   of   life   and   the   East   is   rising.   The  world   is   changing  and   every   business   needs   to   answer   the   same   questions.   Who   are  tomorrow’s   customers?   How   do   you   reach   them?   How   should   you  speak  to  them?  How  do  you  give  them  the  service  they  want?  

The  world’s  fastest  growing  economies  are  changing  the  face  of  wealth,  and  all  of  us,  from  big  businesses  to  boutique  brands,  are  entering  a  new   age  where   the   customers  we   value   the  most   are   the   people  we  know  the  least.

Every  retail  and  hospitality  business  will  need  to  engage  and  delight  a  new  kind  of  customer,  bringing  unprecedented  opportunity  for  growth  from  global   shoppers  –   the  world’s  most   valuable   customers.  Every  business  needs  them,  one  company  knows  them.

Having   invented   the   concept   of   Tax  Free   Shopping   in   1980,  Global  Blue   has   been   guiding   tomorrow’s   customers   for   the   last   30   years.  Today  we  serve   in  excess  of  60,000  global  shoppers  each  and  every  day  –  1  every  1.5  second  in  40  countries  on  5  continents.  Global  Blue  offers  them  all  the  services  they  need  to  shop  and  spend  wisely  when  travelling  in  foreign  countries.

we  work  with  over  270,000  of  the  world’s  favourite  brands,  stores,  and  hotels,   and  help   them   to  maximise   their   share  of  business   from   the  lucrative  global  shopper  market.

Global  Blue’s   range  of   services   includes  VAT/GST  refunds,  dynamic  currency   conversion,   front-­line   staff   training   and   education,  marketing  services  in  the  global  shoppers’  countries  of  origin  and  at  destination,  POS  and   retail   technologies,   as  well   as   intelligence  and  consultancy  services.

Founded:  1980Employees:  1200    

Manelik  Sfez  

Marketing

Global  Blue  SARoute  de  Divonne  461260  NyonSwitzerland+41  22  363  7740www.global-­blue.com/corporate  

Global  Blue

Corporate Members

Marie  Bergfelt  

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OVERVIEW DETAILS

MANAGEMENT

CONTACT

Corporate Members

OUR  SERVICES

brands,  high-­end  manufacturers  and  luxury  goods  &  lifestyle  retailers  taking   into   account   market   demand,   direct   competition   and   new  product  offer.  

horizontal  integration  of  industry,  through  internal  or  external  growth.

a   deep   strategic   approach   by   creating   opportunities   for   sellers   and  buyers,   developing   joint-­ventures   and   commercial   alliances   and  

mandates.

market  position,  through  internal  and/or  external  growth.

OUR  EXPERTISE

industry.   Our   experience   in   luxury   &   lifestyle   brand   management,  knowledge  of  strategic  trends  and  sensitivity  in  intangible  assets,  have  provided  us  with  an  appropriate  understanding  of   luxury  &   lifestyle  companies  and  owner’s  values.

Our  expertise  covers  the  key  segments  of  luxury  and  lifestyle,  such  as:

1.  Jewellery,  Watches  and  Writing  Instruments2.  Ready-­to-­wear,  Leather  goods  &  Fashion  Accessories  3.  Wines  and  Spirits4.  Luxury  &  lifestyle  retail  chains

Founded:  2009  Worldwide  presence:  a  global  activity  with  operations  in  Asia,  especially  Singapore,  Thailand,  Malaysia  and  

South  Korea

Soo  Liap  TanPartner

46A  Tras  StreetSingapore  078985,  Singapore+65  6220  8098

Swiss  Fiduciary  Capital  Pte  Ltd

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MALLS (5)

CONCEPT STORES (4)

DISTRIBUTION GROUPS (10)

Directory

DLF  EMPORIO New  Delhi+91  11  4611  6666

[email protected]

THE  OBEROI/TRIDENT   Mumbai www.oberoihotels.com

PALLADIUM Mumbai+91  22  2496  4307

www.highstreetphoenix.com

TAJ  LUXURY  SHOPPING  BOULEVARD

Mumbai www.tajhotels.com

Bangalore+91  973  160  0994

www.thecollection-­ubcity.com

Mumbai+91  22  2287  6276

[email protected]

HOT  PINK Jaipur+91  141  510  8932

[email protected]

MAISON Bangalore+91  80  2211  28  28

www.maison-­boutique.com

Bangalore,  Mumbai,    New  Dehli

[email protected]

BIRD  GROUP New  Delhi+91  11  2341  4172

www.bird.in/[email protected]  

New  Delhi+91  11  2460  2020

[email protected]

Gurgaon+91  124  418  1111

[email protected]

GENESIS  LUXURY Mumbai+91  22  2432  1311

[email protected]

JOT  IMPEX New  Delhi+91  11  2569  2255

[email protected]  

MURJANI  GROUP Mumbai+91  22  6116  1000

[email protected]

SHREYANS Mumbai+91  22  6745  0000

[email protected]

SUNRISE  LUXURY  RETAIL

THE  ESTD Gurgaon+91  124  4978  900

www.theestd.com

New  Delhi+91  11  4142  7290

[email protected]

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LUXURY SOCIETY MARKET GUIDE

INDIADirectory

ASIASPA  INDIA New  Delhi+91  11  4605  5000

www.asiaspaindia.com

INDIANew  Delhi+91  11  4605  5000

www.emmindia.com

ATELIER New  Delhi+91  11  4970  77  77

www.ateliermagazine.in

Mumbai+91  22  6137  7200

www.publicitas.com/india/

Mumbai+91  22  6137  7200

www.publicitas.com/india/

INDIAMumbai+91  11  4066  9000

www.cntraveller.in

DEPARTURES  INDIA Mumbai+91  22  6137  7200

www.publicitas.com/india/

FORBES  INDIA Mumbai+91  22  4001  9000

www.forbesindia.com

HARPER’S  BAZAAR  INDIA Mumbai Harper’s  Bazaar

HOT  -­  HANDS  ON  TIME Mumbai+91  22  2343  8195

[email protected]

INDIA  BOATING Mumbai+91  22  6734  10  10

www.indiaboating.com

MAGAZINES (21) Mumbai+  91  22  26  00  40  00

M New  Delhi+91  11  4050  2500

www.msutras.com

MILLIONAIREASIA  INDIA New  Delhi+91  11  4605  5000

www.millionaireasia.com

ROBB  REPORT  INDIA New  Delhi www.indiatodaygroup.com

SUR  LA  TERRE  MUMBAI Goa+91  98  3331  3626

www.surlaterre.com

TRAVEL+LEISURE  INDIA Gurgaon+  91  12  4475  9500

www.travelandleisureasia.com

ULTIMA Mumbai+91  22  6137  7200

www.publicitas.com/india/

VERVE Mumbai+91  22  2289  78  89

www.verveonline.com

VOGUE  INDIA Mumbai+91  11  40669000

www.vogue.in

Mumbai+91  22  2204  2347

www.watchmarketreview.com

Help  us  crowdsource  the  world’s  best  experts.    Send  more  details  about  companies  missing  in  this  list  to  us  at  [email protected]

Page 13: LUXURY SOCIETY MARKET GUIDEstatic.luxurysociety.com/mg/IN.pdf · 7 LUXURY SOCIETY MARKET GUIDE INDIA GDP (total)$ $1,538billion GDP (per capita) $3,500 Growth $ +10.4% Members Companies

23

LUXURY SOCIETY MARKET GUIDE

INDIA

PR & EVENTS (6)

Directory

BELLSET New  Delhi www.bellset.com

New  Delhi www.celebrationsforroyalty.com

INDIVA  MARKETING Mumbai+91  22  6638  7261

www.indivamarketing.com

Mumbai+91  22  6629  1818

[email protected]

PEEPUL Mumbai+91  22  400  050

[email protected]

RPH Mumbai+91  22  6514  9380

[email protected]

  Mumbai+91  22  66  11  9000

www.condenast.com

EXPOSURE  MEDIA  MARKETING

New  Delhi+91  11  2649  0185

[email protected]

INDIA  TODAY  GROUP Mumbai www.indiatodaygroup.com

PUBLISHING COMPANIES (6)

LUXÉLORÉ Bangalore+91  80  4207  5112

[email protected]

LUXPRESSO [email protected]

LUXURION www.luxurionworld.com

New  Delhi   [email protected]

Mumbai www.luxurylaunches.com

LX  WORLD www.lx-­world.com

WEBSITES (6) MEDIA  TRANSASIA Gurgaon+  91  12  4475  9500

www.mediatransasia.in

Mumbai+91  22  6137  7200

www.publicitas.com/india

SPENTA  MULTIMEDIA Mumbai+91  22  6734  1010

[email protected]

Page 14: LUXURY SOCIETY MARKET GUIDEstatic.luxurysociety.com/mg/IN.pdf · 7 LUXURY SOCIETY MARKET GUIDE INDIA GDP (total)$ $1,538billion GDP (per capita) $3,500 Growth $ +10.4% Members Companies

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LUXURY SOCIETY MARKET GUIDE

INDIADirectory

BUSINESS CONSULTING (6)

EMMANUEL  BALAYER Mumbai+91  93  23  40  97  76

[email protected]

FUJO +  91  080  6578  2222 www.fujoworld.com

GLOBALUXURIA New  Delhi [email protected]

Mumbai www.luxuryconnect.in

LUXURY  HUES Gurgaon+91  124  485  6600

[email protected]

THIRD  EYESIGHT New  Delhi www.thirdeyesight.in

Help  us  crowdsource  the  world’s  best  experts.    Send  more  details  about  companies  missing  in  this  list  to  us  at  [email protected]