Lufthansa - March 31, 2014
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Due to the pilotsstrike Lufthansa has canceled most ofits flights for Wednesday, Thursday and FridayA strike on three consecutive days would be one of the biggest walkouts in
Lufthansas history. More than 425,000 passengers are likely to be affected. Pilots
of the Group airlines: Swiss International Air Lines, Austrian Airlines, Brussels
Airlines, Eurowings, Lufthansa CityLine and Air Dolomiti are not participating in the
strike.
East Meadow, NYMarch 31, 2014Due to the strike announced by the pilotsunion
Vereinigung Cockpit (VC), Lufthansa, Lufthansa Cargo and Germanwings have canceled
approximately 3,800 flights on Wednesday, Thursday and Friday (April 24). During the
three day walkout of the cockpit crew, only about 500 Lufthansa short and long haul flights
will be operated. The list of canceled flights is published onwww.LH.com.Information for
Germanwings passengers is available onwww.germanwings.com.
Flight cancellations on such a massive scale will affect a total of 425,000 passengers.
Lufthansa will inform all passengers who have registered their contact details in their
booking or in their Miles & More profile about flight changes via text message and email.
Most of the remaining domestic and European flights will be flown by the daughter
companies, Eurowings and Lufthansa Cityline, whose pilots are not participating in the
walkout.
In addition to Lufthansa Passenger Airlines, Lufthansa Cargo will also be affected. For the
three strike days, 23 of 31 planned cargo flights from Frankfurt have already been
canceled.
The pilots of the daughter companies, Swiss International Air Lines, Austrian Airlines,
Eurowings, Lufthansa CityLine and Air Dolomiti, as well as the pilots of Brussels Airlines,
will not participate in the strike. Where possible, these companies will use larger planes on
routes from and to Germany in order to bring as many rebooked Lufthansa passengers as
possible to their destinations.
Additionally, Lufthansa will re-book affected passengers on other airlines and will provide
train tickets on domestic routes in cooperation with German Railways (Deutsche Bahn).
Airline tickets can be exchanged for a train ticket at automated check-ins or on the
http://c/Users/u707631/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/Q6OK3T0T/www.LH.comhttp://c/Users/u707631/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/Q6OK3T0T/www.LH.comhttp://c/Users/u707631/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/Q6OK3T0T/www.LH.comhttp://www.germanwings.com/http://www.germanwings.com/http://www.germanwings.com/http://www.germanwings.com/http://c/Users/u707631/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/Q6OK3T0T/www.LH.com -
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Internet. Information on how to exchange Germanwings flight tickets for train tickets is
available onwww.germanwings.com/aktuell.
For further questions Lufthansa customers in the United States can also use the toll free
service telephone number:1-800-645-3880.Toll free numbers for other countries can be
found atwww.lufthansa.com/de/en/Travel-information.Already since last Friday,
passengers can rebook or cancel flights at no cost for the period of April 2-4, 2014.
I greatly regret that the Vereinigung Cockpit is not prepared to settle this by negotiations
and to find a solution without engaging in a labor dispute. We made good offers for an
improved salary as well as a future provision for early leave from flight service, sa id Dr.
Bettina Volkens, Member of the Executive Board Legal and Personnel of the Lufthansa
Group. Based on this, it is difficult to understand that the VC union is calling for a three-
day strike right away - both for our customers and the more than one hundred thousand
colleagues of the other Lufthansa employee groups. We will do our best to care for our
customers during the strike. I want to thank in advance all employees that will go above
and beyond what is normal and give their best for our customers and for the Company,
Volkens added.
Lufthansa is preparing a number of actions to minimize the impact, as far as possible, on
its passengers. For example, in Frankfurt and Munich additional employees will be in the
terminal to take care of passengers. In the Lufthansa service centers, capacities were
already significantly increased. Passengers are requested to visit
https://www.lufthansa.com/xx/en/My-Bookingsand check the status of their flight before
leaving for the airport.
In total, a three-day pilot strike would alone, for Lufthansa German Airlines, have a
negative impact on profit in the range of tens of millions of euros. The announcement has
already caused significant damages since passengers have already rebooked flights and
logistic customers have made arrangements with other cargo airlines to secure the
transport of their goods.
About LufthansaOne of the world's largest and most prestigious airlines, Lufthansa currently flies to 253 destinations in 103 countries,with hubs in Frankfurt, Munich, and with the Lufthansa Group acquisition of Austrian Airlines, Brussels Airlines andSWISSVienna, Brussels and Zurich. From its 20 North American gateways, Lufthansarecently voted by Fortune asone of the five most admired airlines in the world and its partners serve over 450 destinations in more than 120
countries. An industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating
the most technologically-advanced and fuel-efficient fleet in the world. Its long-haul fleet to and from North Americaincludes the Boeing 747-400 and the 747-8, as well as the Airbus A330, A340 and A380. Currently, Lufthansa has over220 new aircraft worth about $36 billion on order. Lufthansa is the largest European operator of the A380 and was the
http://www.germanwings.com/aktuellhttp://www.germanwings.com/aktuellhttp://www.germanwings.com/aktuellhttp://www.lufthansa.com/de/en/Travel-informationhttp://www.lufthansa.com/de/en/Travel-informationhttp://www.lufthansa.com/de/en/Travel-informationhttps://www.lufthansa.com/xx/en/My-Bookingshttps://www.lufthansa.com/xx/en/My-Bookingshttps://www.lufthansa.com/xx/en/My-Bookingshttp://www.lufthansa.com/de/en/Travel-informationhttp://www.germanwings.com/aktuell -
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launch customer for the new Boeing 747-8, the industries two most fuel-efficient passenger aircraft. Known for itspremium services, Lufthansa continues its $150 million program earmarked for building new or upgrading existinglounge facilities across its worldwide network and will spend more than $3.6 billion in new onboard products andservices by 2015. In 2010, Lufthansa re-launched its broadband wireless Internet service onboard, FlyNet. For more
information or reservations, visitwww.LH.com
Deutsche Lufthansa AGCorporate CommunicationsChristina SemmelTel: +1 [email protected]/newsroom
http://www.lh.com/http://www.lh.com/http://www.lh.com/http://www.lh.com/http://www.lh.com/http://www.lh.com/