#LsmNYC Team - SeniorSupport
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Transcript of #LsmNYC Team - SeniorSupport
J
Senior Citizens
What’s the Problem?
WTF?
Key Assumptions
• Seniors want help using their computers • Seniors will pay $30/month for the service • Helping seniors can be a burden on their
children • Seniors will be willing to call for help when
an issue arises
Weekend at a Glance
• Went to 2 senior centers • Spoke to 3 senior specialists (phone) • Interviewed 10 seniors (in person) • 10 phone calls to Craigslist ads • Interviewed 4 children of seniors • Phone call with Mrs. Owens! (phone)
Roadblocks
Senior Center Protection
Initial MVP
• Phone number • Knowledgeable people • $30/Month
• Selling “Magic”
Lessons Learned
• Communication is Key • US-Based English-speaking phone • Similar service = $20 - $40/hour • $30/month subscription is too much
One More Thing…
One More Thing…
There is Demand!!!
4 LOIs
Next Steps
• Present to senior centers • Interview other minimalists • Which services? • Figure out scale