Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION...

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Transcript of Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION...

Page 1: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

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Page 3: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

FRANK ANDREWS

Special Advertising Supplement

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Page 5: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

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Special Advertising Supplement

ARBITRATION

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rurr wiping rhe :lure eleurr und inventing u

procen that (hs [hen cliepure.

soUssAN= The eeuueer luugrruge .rr rr

recent arhxrranon in which l was rhe sole

neurml vm very ipeeiiic as ro exuerlywhar I

wus rn denide, wherher or nnr rhe employee

was rermrrrureel ibr muse, l`h;ir mn my srlle

issue. llre uxntraci preruleel rlre reruerly if

ir was dererrruried elm rhe employee was

rerruluurerl fur euuee bo eleerly puruer

een design an arhirreuiun elaine ru fir rhelr

plirrieuleir neecle, Bur, l highly reenrnrnend

rlre elrulilug of euelr rr clause uer be givcn

slmrr \hriFi

ANDREWS: Wlrur l really cn|oy u elurrg

ahour rhe seeond day of an aiblrmrinri

Wlrlr luwyere rluu lure rrer/er ul>rrr.rre<l

before and during n recem they say, “'I'hi>

is so rnueh lreuer rhen rhe euurrlwuie.

This lr greerj'

NEVITT' Wm mug up mrrur url uure Arr

rhm' zwzyx m /mga ufllb /hr mit rf ummm-gy

rrrur we all lruuu rbul if rs lr/ruur rr /urge run

SOUSSAN: l .rur erreuru, no hear ullur

rlre reir uf .lu panel luu ru ery became in

rlre euruplee, large .rrlureruuru nu llrulurg

rlur the leuryere are rlurrru rrlureer er ruuelr

ureeuyery as uw ururlrl lfu were full lrluuu

llrrgrruru ur ure eeurrluueMARVIN: Tlrru u e ,rrrrlrlerrr llre urlrlf

rriruru luelf is A eleerure uf rlre perrleg

euurruer, Aurl ur rlre errerrr rlur rlre lruryerr

urelr re rrgree rlur rlrey ueerl uuue ruul

ruure yeu would erpeer rlre rrlurruurre ro

he relucmxir re interfere with that ruruurulur agree. Alrluurglr l personal lrellere rlur

ru urlrlrrurerr had u elury ru rruruee rlre

erlrrrrulrur, lru at leer rlu erlrrllry ru uuelr

rhe rrrurrrrqe ru ru luru lr uuglrr he tliui ihey

errulrl do wirlw leu erul ueeruuplulr rlre slime.

Must .rrlrluuruur edrrrlulerurrrrr urgurrrur

ruuu lure rules rlrur ere rleelguerl Hur ulllerf

eur euruplerurlee ol5c.lispu\c,'I1'J the eruurrlur lrx er smaller rlupure, urell, rue, hliye

rules rlur lrerur ur rlre ,rurrller elrepure, mr

rlre erreur that lr is u more elguuieuur elle

pure rlrey have rule; rlrer lrerrer ur rlur Weof dispute, sur the l>rrru»ru lure re rrlwue

thc mme. vrru miglu be ru erlurrruleu ru rr

rurule erlrrrurur. Tlrere .ulglrr lre rr ureeleer

ruueuur el rruurey ru elupure urul lr rurlelrr

be geulug very uvcrblown. Ar rluu peuu

in time you rreerl re lurereeele ruul rry ro

urrulr ure rrurrueyr ,uul make uuyeerreur.lr rulglu require rerreluug rlre preelreurlug

Clceiiiiuxis. lr uuglrr require reruure ~elrerlul<

ure rrulere lr rruelrr require eererrl things,

Bur rluule rlrur ,eu .rue rlreru rr serviee. In

ure eurl, rlreyre geurg nn have no explain ru

rlreu elreuu luru re munh ruue, rrrorrer erul

energy we iperu ulreu rlre rllrpure .reellurulregluruue rr, pull in ee.urr.rrru>rr_

cnruur Well, rlre ueue lrere beglur with

rlre Hier rlur urururrrerr u .r ereuuue .rf

elrurruee .~\rul ir ri rlre prruec prueeee l rep'

re>eru peruei in arluiinlnon quite ufieu r\u<l

l resent erlurr.rrrrr\ relllug me lurw ur pur my

we uu In rrlrllruru ru rlur. rrue ur ure very

rreruurrl beer wry, ur ger lin award vaierucd

rr ro rurr ure rlre Perry rlre fuu umurrrurrlry

re prereru euul rlerelup ue erue, Ami rlrru

rrulrrurer rrgurrer eerr ievirrge ,iuel er,reu_rll,f_

ir uerurer ugulrrer erur uiluge where rlre

prueuruurerr .arc not urhirruuuu euw On

ure other hand, l reelly uuuereurul urul

upprmrre Wlur Hrrlru lru luu said rlurur

rhe erlururrur lue rr rerrrrru~llrrlluf re rhi>

pmfcss re rrr ru control rlure mu. lrur that

ruler rlre urulurrr ufselerurru ru .lu rlur

December 15, 2003

Page 6: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

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Page 7: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

A-_

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Special Advertising Supplement

ARBITRATION

is A rrrurr of eqrrrry; yurr`re supposed ro du

¢qurry."\xe|1, rfyorr avuuw rrru lm refs sry

and drc (Llairnrurr will rrnr recover bucarrsfe

you arc rurrrrurng rhe hw, I rvuurrr uur gu

orrrside rhe law in nrrlur ro allow Ihr rmow

ery \&ru Would?

BA"l'1`AGLINI: No, l'rrr nor saying, l vvorrld.

Bur in my experrenee, rhrs is whrrr I have

discovered,

cr-rALK= rr. May of this year, rhe Texas

Supreme Llorrrr reporred an urbrrrarirrrr.

And rhar urhrrraridrr ward was rtrrrlcrecl

on Dccemlrer 2/I, 2002. This rs whar rhe

arbirralor aw;\r<‘lec.l <r\'cr n $242,000 hours,

The home owners got S8UU,U00, includ-

ing resrrruriorr of rhe purchure price rr(

rheir house, rrrerrral rrrrguirh of S20D,()00,

exemp1uryuurrrugerufs2on,ou0, urui urrur-

ney\ fccs <1l5Sll0,flUU, l'lrerc’s nn wrry rn

hell rlrrrr rl'rar’s u "rl-rlir rlre baxby," Arrri I

dorrr ever cl<r Splir rl-re baby uwurds. I`ve

lrccn uppumrerl rrr over 525 urbrrrurrurrs. 1

r_=rrr’r remember rr rirrre rlrar grnyrlririg I did

reserrrbled splrr rhe buhy:

SOUSSAN: Brrr you hear lr all rl-rr rims.

ANDREWS: Well, l rlrink rhe perccprirrrr

comes lmnr rhe fuer rhur ry-pirully b<»rh

srdes so oversmre their claims rhar rr ends up

appearing ru be rlrar [he baby was splir, bur

jusrice rw rrcruully wrvccl.

MARTIN: There rury he roruerlrirrg ro

rhar, Frurrrr. Everyone ur rlris rubre rm beer.

irrvrrlved m rr lor of rrrhrrrrrrions. I donlr

ever' recall an arbirrrrrirm wlrreh u splrr rhe

lraby cirerrmsrzrnee was cven dlscrrsred by

rhe arbrrmrurs. New ir is orierr rrrre rhar

rhe rrrbirruror-5 may rror have urrrhderree irr

rl-re clxrmarrfs rlarrrrrge rrrrrdel lr rrreums rhur

rhe eluirr-rsrnr miglrr seek rr remedy rhar by

reasurr of whmrever circumsranee. And I’rrr

sure youlvc seen rl-rrs marry rrmes, cspecially

rn New ‘rirrk lxw eases, where amrmey (ees

prulrrrhly jusr urenr available, hrrr rlreylre

seeking rhem rmyway. Ir r-rruy be rrrre rl-rrrr

rhere is an arrrrlysrs of availxblc remedy lr

may he rr-rre rlrere`< an urrralysrs of rlrrrnrge

model. And rhose who actually prevail

don`r ger uinywlrcre near as rrrrreh ar rhey

wish ro have been urvurderl Thar rlrwsrrlr

seem ru be rhe ruse .rr ,ruur lirigsrrinn. Bur

rhurs urrr rr Splrr rhe hurry erreurrrrrrrree. 1

really dir lwcllevc rhar urhirramrs rry ro Rrcrrs

rm rhe rssucs. Anil rhey rry ro clearly rleride

wlru wins, who luscs, hui rr'§ rlrc whar is

won is surrrcllmeu fNEVITT: It nm uppmr :hm way

r>rworz» r want ru ,rrrrru uur rrur rrur

uruer urrrr urupre rr urrrvrrrrrrg rrre ruuyerr

or Tuurr Wrrrr .rlrmlrrrely .ru gurrrrurre ur.

rrru rssrre ar rrrr. more wrur rugr rrupuerrrrrr

we urr everrry qrrrr bcrwecn rrrrer ur' ur

wrur “ru uuurwrur prrsrirrrure rrruur rrru

uurrurr rrur Wu never splrr rrrr hurry, uerer

rupprrruu, never wan; uurr rhrue ur us wru,

,srurrurrry ruur u yew urrr rrrurr arlrirrurron

prurels do rr urrrrrrurry. rrrru fm in rhrr

group ru rrrr exrerrr rrur r rrrrrrrr rireres rrrrrrr

an uverwlrelrrurrg rrurprrrrruu, prrrrreuiurly

on rruuer _ we ruu rurrr rrruur rhur .u u

sepauure ruur rrrrerf ru rurur up Wrrrr ruruu

srurrerhrng rrur rrsrrurrru r ruruururrrreeu

urruuuu. Bur rrreyrc urrr doing ir fur rrry uf

rrre ryurrur rerrrrru rrur suruerimrs ueurrrr

rurgrr. rrs rsruuuu rurrrr of ur ruvr r rrrr

experience, which is rrur wrruu rerrrrruurrups

rarr _ uurr rrur rruurr el ruy rrrrrrrrruruu yrru

rvrur ru, Wrrrrrrr. rr; I rnarriuge ur u erm,

srruerruu rnnrrrrcr rrr errrplrryrrrerrr reiurruru

rrrrp. uvhrrrever rr rr, rhur wrrrr. rr rrrrrrurrsrup

rurrr, rr .rrrurur rrcver is eurirely our rrrrrx

Hrulr Nuw, snmcrrrrrea rr rr. Absolutely rr rr.

Bur rrurrr urrrrr, rr; rrur. frurr vu uure you

ur us 1 iudge nr rur urbrrrurur and yrru lureu

ru u ferv uryr of rurrrrurrrur .rrrur yuu see rrrr

vrrirrgs urrfurrrrl rurcl rrru rvrrrerrrr or merr-

rrrp, c<\nvc|S.1rr0m,f;rxes .urrr ,rruurar rrurrs.

ger, rruererr rurrr >orne rrrurr of rrrruuurugrr

.rrru you ur, rrrrrr uurr yur. rrurr our wrrur

rumruurrr rr. rrru rrrurrururrru rrur rrrurru ir

ro rrrurr urrglued. rr ryrururry srarts wrrrr rr

urcrrruuwrr in eumrrrurrieariurr uurr ar urrrrr,

down ru rvusr rrcrweru use purum. Arrrr su rr

rlrur errrrrrry .ure rule, Qrrrlr? Olien, r rr.,» .ur

Arid ,rr ro rrrrruw up urrur rruurr Suu, rurur

purer r,ur¢...rr,r rcncl ru rurrrr ru rrv ru do rv

urrrrrrrrug rlur is rr... Arrrr rr, .award rrur sure

evemhirrg rheyfre ,rrrrug fur urru ro rrrrc ro

rurrrplerely ger rurrrurrrru. wuurrrrrr rn uruse

inslarrcv rcscmlwle rr lair urrrcrrmc.

sovssrrrvr creurry errr. rue is ,urrgeu urr

rrs uuru mrrrrr, Ohcrr you Wrrr ruur .r siruuf

rrrrn urrrere uurrr uurrres ru u contract ruuu

rsrerrrruu rrru ruurrrrrr. rr. rlrur regurd, rrreru

rmy nor be u rrur ~wruu¢r“ rrrrurur yu.. ruyr

ru .rr.u1,qr rrurruger ru ruerr prrrry rsur rrr my

uurruurr rlur rr nor “rplirrrug rrrr rurry." Nur

uuurrr r, for erurrrple. ru r prrlrurr rrurrrrrry

derrrh use ruurrr .r rrurmurrr rerrrrre' ruuuey

ru be .rrru rr..rrrr.urr rrru uru rurrr rru

rrurrrerr ufprurrrurr rrrr dclenrivc producr,

rvr_»rrmN= wrrr. 1ri<»u`r rrurrrr r.rr,»ur.r lure

uuurrr rlu rrur. Bur .fur rrrr ruufrurrr rum,

December rs, aoox

Page 8: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

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prejudiced yuu :har you could no longer be

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ro do ir. I would gn ro my admilusrraror

eurd say "Look, zanlr verve any more," and

r_llen Ier the adnunisrraror deeide how ro

handle rhar. Bur you ran`r do dial wirh a

privare. Disclosures are erineal. I mell you rhe

problem wirh anorher ioue that rhal raises

is whar krnd of database does the arhirrarormainrain as he or she gen irrrn the hundreds

of arbirrarions ro be able ro know rhar rhe

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code of er_hies says relarionships and gooon ro |usr ridieulous lengrhs, frankly rhe

code does. about inleresls. I do my ronlliers

check in rhe law Iirrn and I ask people do

yon have any lnrereen in sn and sn, Well,

lhey rhink l`m crazy léru know inreresrs? I

mean, romantic?

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ng and lr /ink rle/ny, wo.

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served on a nonpmflt hospiral hoard, unbr-runarely lor a number of years. The hos-

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re‘.1sons_'l‘l\e lnnlenlprey cnsucd. l've now

been sued u a direernr along with 43 nrher

direerors in rhe hospiral. And I really laced

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hr me is do I disclose that? So I’ve gor a

paragraph ihar long beouue there are rhar

many parries involved. Anel I disdnsed lhar

and I rhoughr, "\X/ell, rhar`s rhe end ol” my

career u an arbirraror. And I`ve now been

making daar drselosure For rwo years and

nobruy; lllsjeeeeaMAKITN: I rlrink rhis goes haek rn whar

Will l rlaink you lnrpl-ee people when

you Iarrly and in a derailed way make diselo-

sures, 'lhnr in irself is enrrenqr and evlelenee

of fairness,

NEVl'I'l`: One thing I was mriau: lzffrm rr

rl:/rm il iz rqnpm/mm 1/1 hjfmure 1/fb:/mrran?

MARTIN; snrne would any always.

Olienrlrnls, elnlrne for nelellnnnal remedy,

like arrorney’s fees, are dealr wldr larer

Imause you have a decision. and rhal deci-

sion miglu indicate that someone wouldhe enrieleel lu auorney`s fees or nor. Ifnol,rnen why love ,nn dealr warn rnern; yonmay have wsmed some rrme. If so, rhen, ofcourse. you um deal wirh them larer, and

you ran dml wirh rhem nn a submission

basic or on a eonnnued hearing lrasis. Thatsthe .non ennnnon anplalnnon_ Bur rlrere

are eases in which rhey are more srridenr

nnenrprs lo biful-care the issues. So l gunsirk sort of an analysis ofoase hy rale. I know

some arbilrarors rhar rourrnely bilureale in a

sense lnelanse rlrq/ will reeewe cltlxer anor-neyls fees, if die claim lnlghr have porenual

for arromeyk fees. or rhey`ll reserve a eleei-

sion on rhe apporrionmenl ofcosrs/Ihe real

renon for doing ir ix an opportunity ro rsnle

an inlerloeuroly award, so dxey can conrrnl

rl-le yurisdierion and give ehernselves as nrueh

rirne as rhey rhmk they rniglu need ro issue

dle Hnal award.

NEVITT; An- I//r mnrrdemzivnr any dyfér-em: bmrure ill an lzrfrrnnfinn, as appaslv/ /a I1

/:meh nial’MARTIN: No. l rhlnk if you’re used to

that analysis and a bench rrial lr should be

about the san-le. Alrlxough, whar wsu lr I was

looking ar rhe odrer day? l ean'r reeall. Bur

rhere was an arhirrarion agreement in whidr

rhere was a very dlsereer liabilrry quesrion.

Now, beyond that quesrion, rhere eould

have been inn a quagxxire of issues nvsner-

aled wirh Ilahiliry and responses ro porerrrial

damages, Anrl l rnlnle ar was blfureareel ln

order rn .noni rlnn diseovery. Blfurenreel ns

avoid rhar burden unless ir beeame apparent

or needed ro.

ANDREWS: Yu couldnr do dns from the

heneh - but whar if you reued sorr ol an

advisory amrd ro ler rhe parties know where

you are at r_his poinr and Ier rhern have rhe

oppnmlrriry ro eonre back and rell you

where youre riglu or where youlre wrong?

And rhey mlgl1riuS\ go and sertle ir.

MARTIN; Ive done lr lnysell' where ,nnresolve an issue even rhe damages asvneiared

with that issue. And rhen you mrghr ar rhe

sense rinse have reserved the question nf

alrorneys Fees. I n one ansrnnee, lr was lnirneer

and I ordered rhem ro olfcr nondiserrmina-

rnry wnrraers, er rerera And drq' didn`r do

ir. Su dren we had ro do somemhing ahour

rhar. And of course. welve never enrered a

I-irral award or anyrhing rr wm all inrerloeu~

rory But die rnosr shocking, rhing in lhar

msrarree wen dial rhey did rror eorne lo a

conrraer. And so I wrote the eonrrael. and il

wcnr ro rhe Fililx Clrculr Flrrh Cireuir said,

yeah, rhars llne: judges shouldrrr he doing

char, bur iris okay ifarbirrarols do lr.

Cl-lALKe Thar reuses a Ven' rnrerenlng

D£'(7€n\hcrI5. 2008

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Page 13: Lowger Needs To Knowclientvideos.justia.com/ ANDREWS Special Advertising Supplement ARBITRATION nonhindxng.nnnm un nnnc n 1s4.nag= opminn, which nn my n¢1pfn1_ ANDREWS: ww, nm; n

ARBITRATIONSpecial Advertising Supplement

of a special niasrei posirion_ Youre looking

at ri eerraln por or muncy and dividing ir

up. I was :alking about clas acrion in :hetrue sense of :he word, where you have :o

go :hrough all :he phase: uf deierminanon

and ulrimarcly damages.

ANDREWS: I like Harlank answer on rhar.

I rhink irs :he safe harbor if is unified.CHALIQ Bu: I :hink From an admlnisrra-

:ive snaridpoin: both AAA and ]/\l\/IS have

procedures for class action in place for :ha:.

SOUSSAN: They did. 'I‘ha:’s righr. Bu: if

dae arbinarors decide on ccniliearinn

NEVITT: Am! r/1/nl 4 big szamh/mg hlooé ir

lo gr; cmyiedMARTIN: I:'s almus: :lie whole hole.

SOUSSAN: Indeed, I: ls.

NEVITT: W /me abmiz mi mniiizer sa

I Mm/ in go amiirid the mum und do ir my/rm!

ball gvpf quanan nz u/hnrryizii zhzn/r are zvendr

for arbizmzian, I /err//io mr m/-wwfifd r//ur

aerioris /ful are ibm /1:/ver rr:-noir?

ANDREWS: \x/e're seeing rnore and rnnre

me of arbi:ni:ion. And an lawyers ge: more

aceuironied :o using arhirrarion, :heybecome more coniforrable wir_h il. I:'s also

more :omfonable for :he arbi:ra:ors and

rhe arlrninisrrarors when we have lawyers

:har are knuvvledgcablc in :he arbi:ra:ion

process and aren’: eirher soared of i: or jus:

so unfamiliar wirh I: :har :hey d<»n': know

\vha:'s going :o happen ro :hem_ There is

delinirely a gr<»wr_h in die indusrry.

BA'I'I'AGI_.IN`l: One of the :hings :hal I

I2

speak about regularly is the drift :han has

occurred from wha: used ro be a :radi:ion

in Texas or permissive arhirrarinn, where

par:ies were free :o conrracr and arbi:ra:e,

:o a sirunnon now compounded hy manyileosions by rhe Texas snprerne Cnnn in

:he las: :en years, compelling arbitration

when die parries have no: agrcecl :o i: under

varinns esroppel rhenries In many types ofeases employees now :an be compelled :o

arhirrare even ii they never saw an arbitra-

rinn egreernenr, nrerely by going ro vvnrle

and getting a paydaeck. Tha: has been held

as .i mane: of law :o have agreed ro an arbie

n~.inon egreei-nen: Personal injury elm, rhe

W-rl-M Hamer oise, Nnvenrher nfzoos, is a

prirne exarnple ofa personal injury plainriii'

being compelled io arbirrare, an asdnnaric

plainnl-I suing for personal injury damages

being compelled under a :heory :har she

was arrempring :o benefir from a wniraer

:hzn she was no: a parry ro. 'lliere have been

many decisions :ha: would in:li:a:e dia:

:he Supreme Cour: has grearly embraced

:his idea :har :hereis a srrong public policy

layering arbinanon in :he s:a:e. And wirh

:har srared or expressed policy now by :he

Supreme Corin, any rime :heres a decision

ro he made wherher or no: a case is ro he

arbirrared, die eourrs will grearly favor arbie

rrarinn :ri d-ie exclusion of a eonsiderarion for

:he righ: :o a jury :rial In orher words, :here

may no: be a :rue balance anymore. `I‘he

scales may have ripped in favor of arbirra-

rinn ro :he exclusion nf a fair considemriina

of wha: rha: means in due broader scheme

ahonr our rivil jnsnee sysreni in :he srnre. So

wha: I'm seeing is some push-back ro rhar.

'l‘here'< a realizarion by praericing nrror-neys,

rhar, wan a rniniire, are we going in :he right

direerion, is :his rhe way ir’s snpposed rn

be? While we all appieciare :han parries are

free ro :un:rac: :o arbitrate, have we gone

overboard wirh :his and are we going down

a dangerom paeh.

MARTIN; Wirhour a doubr, :he courrs

are embracing arbirrarion and :hey're liber-

ally consrruing under wha: circumsrance a

parry should do or could be compelled :o

arbirrame. I :hink :ha:’s jus: :he ease. Oneof :he :hings I fear is dia: somehow ndaers

will :ry :o coeop :he arbirrarion process.

Bpecially in consumer arbirrarion, deli:

collection, or possibly ernployrnenr rn orher

arem where parries migli: no: really realize

rhar rheir ilispnre is going io be resolved

in arhirramion. And when :hey :alked ro

:hen lawyer abou: i:, :he lawyer may he in

eonrr, nor realising :liar rhe divpure is going

:o arbirrarion. I:’s incuniben: upon all :he

arbirrarore, :hose organiaarion: rhar ailrnine

isier arbirrarion and we who are involved in

arbirrarion, ro have some sense and, haue:ye:, rules or fairness which prorcet :he par-

ries in :his circums:ar\cc. Arbivanrxn can be

eusrly. Consumer arbirrarion forced uponan individual who is not accilsmmed :o

paying lawyer fees, paying orpennve eiisern e

December 15, 2008

1

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