Loved, Loathed, and What I Bought
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Transcript of Loved, Loathed, and What I Bought
LOVED, LOATHED, AND WHAT I BOUGHT
Annie Garvey Jagielski
Crash Course on Creativity: Observation Lab
October 31, 2012
SIX STORES, SIX HOURS
• Bath and Body Works
• Yankee Candle
• Kohl’s
• Five Below
• Frugal Muse
• Ross
This is my mom Bette. I look like her.
She used to be a secret shopper.
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• Buy three signature products, get three free
• Bright and clean • Friendly sales people
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Love-o-Meter
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I loathe Bath and Body Works no longer carries the fragrance I like.
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What I Bought
Nothing 11/1/2012 6
• Buy one candle , get a second candle at 50% off
• Dependable products • And, the store smells
swell!
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Love-o-Meter
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I loathe I would have bought the candle I smelled when I walked into the store if the salesperson knew what the fragrance was. She said she smelled too many candles to tell the difference between scents.
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What I Bought
Nada 11/1/2012 10
• Great sales • Shiny floors • Lots of
cashiers
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Love-o-Meter
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I loathe The constant announcements about opening a Kohl’s charge card to get 15, 20 or 30 percent off today’s purchases.
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What I Bought
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• Trendy • Clean • Products cost $5
or less
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Love-o-Meter
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I loathe There are some name brands, but a lot of the merchandise is off brands.
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What I Bought
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• Weird lighting • Dirty carpet • Disgusting
furniture
Holes
Books!
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The Frugal Muse is not like Barnes and Noble – there is no coffee shop. The books are gently used, and the atmosphere is peaceful.
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Love-o-Meter
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There is no color scheme. The furnishings consist of mismatched wood shelves, ratty, overstuffed chairs that I would never sit in for fear of lice or bedbugs. I consider the decor early
basement.
I loathe
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What I Bought Yes, this is a store for book lovers. It is shabby, just like many well-loved books.
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• Name brands • Low prices • Plenty of
parking
Grand Opening sign attracted me.
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Love-o-Meter
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I loathe •Depressing Decor •Disinterested staff •Its HomeGoods without the panache
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Not pictured is as bag of soy nuts which I ate.
Yankee Candle $9.99 – smells
just like the Yankee Candle
Store!
What I Bought
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IN CONCLUSION I may say that atmosphere and customer service are important; however, in the end, it’s price and perceived value that matter most to me.
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CREDITS Darin, B. (Performer). (1961). It Had to Be You. On Love Swings. Atlantic Recording Corporation.
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NOTES A lot of work went into compiling the notes for the Observation Lab. Actually, I didn’t realize that we were supposed to create a slide show until I tried to post my project on Tuesday. Here’s the link: https://dl.dropbox.com/u/62497350/Observation%20Lab%20D.pdf
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